They're always very helpful and well staffed. They have a lot of cool stuff in there as well.read more

I'm a pretty active do-it-your-selfer, and I love hardware stores. Ridgefield Hardware is very…read moreimpressive. While branded as an ACE store--nothing against ACE, I've found them in various locations, including Madison, CT, to be consistently excellent--Ridgefield Hardware has the look and feel of a true, old-fashioned, independently run store. The staff are all very nice and very knowledgeable. While I use Ring's End for bigger projects, when I'm looking for something specific and cannot find it at Ring's End, I more often than not find that Ridgefield Hardware has what I need. If you don't see what you want quickly, just ask. The great team behind the cash registers at the front will ask when you come in if they can help. Don't be shy--tell them what you are looking for--unless you are just browsing or know exactly where the items you need are located. It will save you time and they'll alert someone to help you. I almost never post on-line reviews, but Ridgefield Hardware is fantastic and they deserve acknowledgement. DM from South Salem, NY

Thank you Michael for going the extra mile...always a great place for goods and services!read more

There is a short, fat, bald, man that works here that really needs to work on his sales approach…read more I have shopped here for the last 30 years or more. Today I came in for something I had ordered online. I was directed to this short, fat, bald, man who immediately turned angry the minute asked for his advice on how to use the product. For this guy to get so angry so fast when asked for a simple response, makes me wonder how he still has a job. Honestly, I can only assume that unless this guy has a record of being so prolifically rude to every customer that walks thru the door that this guy is a grade A homophobe. I know homophobia when I see it. Ive lived with it my whole life. But I called him out and told him he was rude and that I could have gone to Home Depot but I want to support Feinsod's in the shadow of a superstore. When I said I could have easily gone to Home Depot but chose not to he screamed to me "THEN GO TO HOME DEPOT!" I hope the management of this store is ok with losing a long time customer at the cost of supporting an obvious hater. Good Bye Feinsod's I'm off to Lowe's. I tried to support you.

Attentive service by friendly, knowledgeable staff. Ample stock covering many categories.read more

These guys always seem to have just what I need - and they are really great about explaining how to…read moreuse their products. DOn't let the small size fool you - I suspect they have a Mary Poppins' bag of materials downstairs based on some things I've requested but didn't see on display. Voila!

Great family owned hardware store that has all the detailed faster era for your projects.read more

The entire staff is outstanding. Their personal advice & assistance for plumbing, painting, lawn…read morecare, electronics and hardware is something I've relied on since 1980.

My review is NOT based on the Weed & Duryea Hardware store, which I find to be a decent, convenient…read moreresource. It pertains to their HOME SERVICES division which I used to clean and restore my cedar wood roof. They were at first very nice and repsonsive. After the fact, I discovered they did not use the proper treatment or restorative process, In the end I got poor workmanship that did not last the test of time. To make matters worse, they had zero interest in rectifying their poor job. Stay away from these guys!

Weed and Duryea is an oasis in a world of big-box stores that offer terrible service…read more There are few stores -- hardware or otherwise -- with such attentive customer service as Weed & Duryea. I can't think of a time I've visited when I wasn't approached by a salesperson offering help. The store is well stocked and immaculate, and they can even do repairs on some household items. In fact, I brought something in for repair last week and received a call just a few hours later that it was ready for pickup. And this kind of turnaround was on a Sunday! Prices are reasonable, and certainly reasonable enough to keep me out of Home Depot or Lowe's. Weed & Duryea saves me the trek and the annoyance.

Excellent personal & customer service at local Westport Hardware Store. Very refreshing to be…read moregreeted when you walk in always asking "How can they help?" Rich, Elda, Gabby and George are so knowledgeable of every item stocked on their shelves. Will always return and shop and this local establishment as its hard to find a good one.

Dishonest and incompetent. I went there to replace the broken glass for my fireplace door, it was…read moresupposed to take 2 to 3 weeks it took 12 and then they put the wrong glass in- so it broke on the 2nd fire. I told Richie the fireplace had a fan and was for heating and the doors were supposed to close. They used tempered glass not ceramic-only found this out when I went to a different place to have it replaced again. Richie lied and said I told him otherwise and said he remembered---total scum bag in my book. PS- they also screwed when they put the glass in by covering the hole for the hardware- but after 3 months of waiting, I was just going to deal with that--until it shattered (NOTE: Richie was the one who told me to take out the hardware)...

Terrible service and incredibly rude When called to follow…read moreup on an order for lighting supplies - that I was led to believe were orders 2-3 weeks prior - I was told that not ordered because repair person was sick. That's fair - I understand that - but when asked if we could get that going - they had no record of what item it was and they couldn't remember what we had chosen - then he said come and take my fixtures away - they would not do the work. DO NOT BUT ANYTHING FROM THIS STORE!

If you don't find it here you won't find it anywhere. This place is great to buy new, order from a…read morecatalog or have your lamp re-wired.

Talk to Moe first, he will help to find the best product, from here, Europe or China. And he works…read morewith a great team of local guys. They are the best, cannot even compare with the best showroom in Manahattan or Greenwich.

I had to have an existing granite countertop cut back to fit a new, wider refrigerator. I was…read moreapprehensive, as a mistake would mean that my existing countertop would have to be replaced. Granite also is a hard stone, and I wasn't sure how well it could be cut onsite with a hand-held stone saw. Tristone's fabricator, Byron, did an absolutely perfect job in a tight space - a clean, straight, smooth cut. I am beyond pleased.