So I am in Florida and reached out about a vehicle I seen these guys had. I give them all my info including complete address info and ask about the out the door price cause I am searching nationwide to see whats available cause I have no problem traveling due to the nature of the car industry and the vampires and low life scum that exist unfortunately at many dealers. my wife was in the business ovet a decade and have friends in the industry as well and my own experiences reflect the exact same sentiments. Anyway, Jackson Miller responds and asks for my license. I tell him I prefer not to send that and that they are the only dealer I have spoken to who has asked for that. He tells me that's their policy. Okay, I get it. But I am not in person. So the same way they want to be protected from possible fraud. I have to do the same for myself. I don't know who I'm speaking with via text states away. I've already supplied my full address information county and so forth you should be able to get me a price quote. we are solidifying a deal over the phone and you can easily confirm the validity of my auto loan by contacting my lender since that was part of the discussion. I even mentioned well you guys must be victims of fraud quite often lately. He tells me no that's not true. Funny Jackson when I called and spoke to John the finance manager, who is also one of the sales managers, he told me you guys have had issues of fraud you've had to deal with and that's why the do that. He also understood why I was hesitant to do that over the phone since I'm not in person and that this is something that they might need to think about for people getting quotes over the phone. Now, as I explained from the beginning, if we come to an agreement on the numbers, I would be coming there regardless in person to take care of everything so you would be getting my license at a point. And again you would have verification of identity from my lender and if I agreed to the deal I would also have no problem giving you my license via email or text then. Unfortunately, common sense is not too common anymore though. Jackson proceeds to give me a price, but it's not the complete out the door numbers. I say I already have this. That's why inquired that's common sense and he gets bent out of shape. He proceeded to tell me this is a different number than the number listed online. OK, that's cool but you should've communicated that from the beginning buddy. I'm not a mind reader stop assuming. He tells me I'm being difficult and we shouldn't do business because of some of the things I said to him, mainly the common sense thing. He tells me if you say that through text, I can't imagine what you would say to me sitting in front of me. Really bruh.. How soft are you. People like this have no place being in sales or in customer service. Now granted, we all have bad days, but give me a break. I told him Real sales people provide solutions, not problems and do not create difficulties, even though he tried to tell me from the beginning all they're so easy to deal with it wasn't so easy to deal with with simple things like getting a quote. You're better off telling people You don't wanna deal with without State buyers. I also did tell him to man up and grow a pair because at that point I was going to be difficult because of the bs and the lackluster call with John after who half agreed with me which is fine and the response of backing his sales people up which I respect. But give me a break. I then got a text today from the General Sales manager Ryan Vaassen. he tells me we've decided to move on from the deal. I've been moved on from the deal. You guys really think I'm gonna sit there and deal with that type of nonsense. You need to get off high your horse. He actually just responded again right now, and only decided to pick a part of a few things I had said to Jackson. Funny thing is you don't see me hiding anything that I said what you see is what you get I'm blunt. I'm direct. These guys don't deserve your money go elsewhere. read more
