It's been a few years but I am still fuming about when I brought in my Hyundai Elantra for a minor…read moreproblem. I bought the car from a family who lived next door to a good friend of mine. All three parties dealt with this. All are trustworthy and told me it needed a minor repair like a muffler. Big A Auto told me the entire under area of car had been messed up from someone who didn't know what they were doing. He said it'd be $2,000 to fix it. At the time I thought maybe the college driver had let someone work on it so I paid it. My mistake as I didn't take time to think it thru. I know the folks I bought it from were honest and long time friends. Big A lied. They showed me of a fuzzy gray video t was supposed to be the problem area but of course it meant nothing to me and was just part of the deception. I will never go back to Big A again. Since I am an older woman needing the service I think they felt they could lie to me about the car.

They do stuff u authorized which has nothing to do with the services u agreed to pay for/brought…read morecar in for. May 2024 took car in due to brake lights in dash came on. And the heat sent working. 3 appt later and I still have no heat and the dash lights are still on. They literally charged me $1300 and replaced a brand new thermostat with a twice as expensive new Thermostat which was never the problem oh and they changed and charged me for WINDSHIELD WIPERS which I never ok'd or was even asked about. So because I'm a woman they bullshit me with "it's probably just a censor or something no big deal And when I ask questions they act like im crazy and causing a scene. Sometimes they even charge me just to look at the vehicle. well now they claim that my frame is rotted through funny you did the back brakes a year ago and mentioned zero about frames or rust. So they won't send me any pictures of said rust they neglected to mention. So I call to ask which part if it was the rear subframe that was the issue and they literally wouldnt answer me and told me to take it to another shop because they won't work on it. Gee so glad I drop $1000 every time for absolutely nothing! Still no heat and still have the brake lights on the dash. Don't waste your time on a lousy offer to refund the windshield wipers. they are overpriced and do half ass work then treat u like u r the problem because they don't listen or care about you and it is the most ridiculously expensive place but the only shop located downtown. I have taken 5 cars to them and they encourage me to junk them because they are too lazy to do the work and to do it right the first or second time so third times isn't a charm. they said I could go drive it for the next year yeah right so me and my kid can be on the highway and the frame fall off her thanks so does that make them liable for oyr lives and any property damage bc they were the only ones who I paid $1400 to fix my vehicle and they instead basically totaled it on me and blamed me for it. Well we barely had snow this winter and MY CAR HAS NO HEAT SO I COULDNT EVEN DRIVE IT THIS WINTER! and they still have never produced photos from any other visit although they claim the rust is much worse than last year and claim they sent them. So they send another message saying here's from last year and guess what the link wasn't to anything! They are full of shit to be charging me $1300 and telling me to take it to another shop and not answer a simple yea or no question about the sub frame. They claim to have some super diagnostic computer yet couldn't even figure out why the brake light and abs lights were on (Which is diagnostic obviousl so dont get ripped off and disrespected) take your car to a reputable auto shop who will work with you on price and will not do a worthless inspection on other stuff while not correcting the issue you are being over charged on parts and labor for. Even my alero brakes went out two days after they repaired the brakes. well This was the last second chance they get with me. U fortunately I will have to take my vehicles across town but if I'm getting actual customer service it's worth it. This place is a joke.

We are from California, and my son has been a student in Dubuque for the last few years. As his…read moregraduation was approaching, I started researching who I would have to check over his car for the long drive home. Vaughn's Automotive was my choice, and I couldn't be happier. They went over the car from head to toe and made some fixes that were not crazy, but necessary. Not only did they do the work perfectly, but they told him to stop in before he left for them to check out the torque on the wheels free of charge. He's home safe and sound, and thanks to Vaughn's, his car made the long trek without fail. Thank you for the amazing customer service and care you provided for a loving father with his kid so far away.

These guys are the best! Went to dealership to have exhasut system checked. They wanted $5,200 to…read morefix. Mr Muffler did the job for $1,500. Great staff, very responsive and thorough. I also had another need for a medal sculpture that needed attention. It had been damaged in a move. Matt agreed to take a look. I thought it needed a welder. He and his team were more creative and able to fix the problem. I really like these guys and highly recommend them. If I could give them more than 5 stars, I would. Ask for Matt, he is very talented and helpful.

Pat has always been honest and taken great care of our cars. His prices are better than the car…read moredealers and he doesn't try to up sell you.

These are the local guys I trust. Period…read more Straight shooters, quality work, fair pricing. had several jobs done there on different cars.

Robby got us repaired in quick manner. He worked with our insurance and went above and beyond with…read moregreat service all around. He kept us informed throughout the process. Very friendly, too

From the owner: Full service auto repair with excellent customer service.read more

Having come from a near-West burb of Chicago and having had a variety of vehicles serviced both at…read morelarge and small dealerships and by private service centers over the years, the team @ Leibold Auto Center in Galena IL really rocks! Owners Geri and Tim are both hands on and dedicated customer service folks who listen. After first getting service quotes from Nissan dealers both in Dubuque and Rockford I decided to give them a try three years ago after moving into the area and have never regretted (it). After "anally" comparing what I had paid with what we're currently paying for all parts and services and on like vehicles, the value and service are definitely with Leibold. As another comparison I have requested various service inspection quotes on three different vehicles (now) and from three different auto centers (each). I now never have to worry again whether an automotive center: actually did the work they billed for; over-billed for service work; or would provide questionable product and service. Also, in recently needing a new replacement vehicle quickly, both Tim and Geri shared their auto make knowledge which was a big help in what I chose. An automotive service vendor in today's market needs to be both honest and responsive. Leibold Auto Center is just that.

Great service! Everyone here is great! They take good care of your vehicles. Would recommended to…read moreanyone.

Terrible service, filthy facility, dried vomit in restroom. Asked why my oil change was taking so…read morelong....they were using my vehicle to train new employee. Train employees on your time, not mine. Never again!

I went in to have them change my coolant, and they insisted that I needed new tires, because I had…read moreless than an inch of tread (or whatever their exact measurement was). After I refused to get new tires, they left me with 15 PSI, so that my tires would go bad if I didn't check them as often as I do.

1-Star Review -- Extremely Disappointed With Service…read more I went into Midas for a simple oil change and was originally quoted $130, which already seemed a bit high. After signing the paperwork, the appointment took over an hour for what was supposed to be a basic oil change and "inspection." When they were finished, the total suddenly jumped to $180, even though no one informed me of any change in price beforehand. They also did NOT put an oil change sticker on my windshield and didn't reset my service indicator on the dash -- basic steps any shop should complete. The worst part? The very next day, after washing my car, I noticed my entire underbody plastic shield hanging down, attached by only one or two bolts. This was not like that before I arrived, and it could have easily caused damage if it had come off while driving. Overall, the experience felt careless and unprofessional. I expected a routine oil change, not extra charges, missing steps, and potential damage to my car. I won't be returning.

My daughter went in because something was hanging/caught under her car. Turns out it was just the…read moreengine protector but they went and took the time to remove it for us at no charge! In and out in 10 minutes! We appreciate that so much!

I took my truck in to Westside auto to get some to gnostics and they've been over backwards getting…read moremy truck back to me and showed me exactly what I needed how much it was gonna be and they're very reasonable so if you're looking for a good mechanics or are you looking for a good mechanics you can't go wrong with Westside auto

From Amy at the desk (Who knows more about cars than most mechanics) to John and the rest of his…read morecrew, these folks are fantastic! They always take great care of my vehicle needs, and never take advantage of me. Definitely recommend them to anyone needing service, tires, batteries, etc.

Had a professional experience. He arrived on time. The service was quick. It costs no more than…read morewhat he quoted.

From the owner: At Ry’s reliable Repairs & Auto service, we take pride in offering reliable, affordable, and…read morehigh-quality services you can count on. Whether you need help around the house or under the hood, we’ve got the tools, skills, and experience to get the job done right—the first time. From small home repairs and general maintenance to full-scale renovations, no task is too big or too small. Need a room painted, drywall patched, doors adjusted, or fixtures installed? We’re on it. We also specialize in auto repair services including brake work, diagnostics, oil changes, tune-ups, and more. We’re locally owned, fully mobile, and committed to honest work and customer satisfaction. When you call us, you get dependable service with a personal touch—every time. Home Projects. Car Problems. One Call Fixes All.