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    Runde Chevrolet

    3.5 (19 reviews)
    Closed Closed

    Services - Runde Chevrolet

    Bumper repair

    Auto frame testing

    Auto maintenance

    4 More Services

    Auto repairs

    Auto steering and suspension repair

    Routine automotive maintenance

    Rear-end damage

    Runde Chevrolet Photos

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    3 years ago

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    2 years ago

    Worst customer service ever. After the sale support forget about it. Please buy your car anywhere else. The owners are the absolute worst!

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    Ask the Community - Runde Chevrolet

    Review Highlights - Runde Chevrolet

    (THEY WROTE DOWN 95,000 MILES WHEN IT WAS ONLY 65,000) Tim Runde then told me they had a check for $1000 dollars for me.

    Mentioned in 4 reviews

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    Randy's Auto Plaza

    Randy's Auto Plaza

    (2 reviews)

    Buyer RELAX!!!! Randy is an outstanding gent who will treat you right. It's unfortunate what…read morehappens, sometimes, when things go wrong and I don't blame Mr. Onestar if that's what happened, but that's his side of it. My experience in purchasing my first "new" car couldn't have gone more smoothly. It's been several weeks and a very long road trip since then and we're thrilled. Based on the many reviews I read on Google before I made the trek to Dubuque from Coralville, those five-star reviews were as good as gold. 'Couldn't be happier. I will stand by my firm recommendation to go see Randy anytime.

    BUYER BEWARE! I found a car on Craigslist under the "cars & trucks - by owner" category. Gave the…read moreperson a call and set up a time to view the car. He told me he lived across from Road Ranger in Dubuque. My girlfriend and I got there and realized the car was actually for sale at this dealership. Overall the car, a 2002 Mitsubishi Galant, looked good. We took it for a test drive and it seemed like the transmission was shifting very hard. We got back to the dealership and I told Randy overall we liked the car but we were in the process of moving 1000 miles away so I would feel way more comfortable if he would let us take the car to get a used car inspection. He tried getting me to take it to "his" guy down the street, but I said no that I wanted to take it to the Mitsubishi dealership in town. He eventually said that was OK and I said I would be back closer to the appointment time. Well about an hour before the appointment Randy called me and said after thinking about it for a while he didn't feel "comfortable" with me taking it to the factory dealership. He spouted off something about a bad experience with getting keys made or something. He then tried getting me to take it to "his" guy. I said no I refuse to take it there that I need to take it to a place that I decide on. Well he flat out said no and that was that. If I were you I would avoid Randy's Auto Plaza at all costs. If he believed in the vehicles he sold he would let you take the car anywhere for a used car inspection.

    McGrath Chevrolet of Dubuque - McGrath Chevrolet Exterior

    McGrath Chevrolet of Dubuque

    (25 reviews)

    I highly recommend McGrath Chevrolet! From the first inquiry, until we drove our new car off the…read morelot Kyle was absolutely amazing. He helped us find the perfect vehicle that was not only the style we were looking for, but had all of the features on our wish list and most importantly fit our budget. Everyone we worked with in addition to Kyle was so kind and helpful (Tyler, Michelle and Dave). They all took the time to answer any questions my husband and I had, even offering extra useful information. They talked to us like friends, never being pushy or acting like we were just a numer buying a vehicle. We walked away with not only the perfect vehicle for us but a piece of mind knowing we made the right decision. If you're looking for a great vehicle, at great prices and unbeatable staff, McGrath Chevrolet is the place to go!!

    McGrath must be going through a hard time they just started charging a credit card handling fee…read more Or they are they just a bunch greedy bastards. They are gouging the customers with a 3% credit card handling fee and won't accept a check. If you're going charge a credit card handling fee, then at least accept personal checks.. I purchased my last two Silverado's there since 2018 and I guess the keyword is last. I'm done. I put quite a few miles on vehicles and I have to turn them over every 3 to 5 years. I do most all the recommended services and oil changes every 5000 miles. They lost my business. The management team there must be pretty awful because the service advisors have been turning over quite often lately. I'm there for an oil change about every six weeks and there's always someone different at the service counter and there's always different car sales people.

    Runde PreDriven

    Runde PreDriven

    (8 reviews)

    If I could give this place zero stars, I would. This has been the absolute WORST car-buying…read moreexperience of my life. The customer service is non-existent; the staff acted like they were doing me a favor by simply acknowledging my presence. Every question I asked was met with sarcasm, as if I was inconveniencing them by wanting to look at and test drive the vehicle I wanted before purchasing it. The salesmen were downright rude and pushy. They spoke to me in a condescending tone, clearly trying to pressure me into buying a car that didn't meet my needs or budget.The vehicles that they were pushing onto me were all SEVERAL thousand dollars above my budget, ($5-8,000+). It was painfully obvious they were only interested in making a quick buck. The cars themselves were in questionable condition. One vehicle I test drove had the frame almost completely rusted out, and when I pointed it out, they brushed it off as "not a big deal." And it "would get around just fine." Are you kidding me? They refused to provide mechanical services which were covered by the warranty that I paid for even though I booked an appointment and received confirmation messages. They insisted that I didnt book one, which made me feel like they were hiding something. My suspicious feeling turned out to be correct when I became stranded on the highway, because my car would not drive over 20 MPH. When I came to them about this issue they denied that anything was wrong with my vehicle. To make matters worse, their financing options were a complete scam. They tried to sneak extra fees into the paperwork, hoping I wouldn't notice, simply because it was my first car and I did not know what to expect. When I called them out on it, they got defensive and rude, acting like I was the problem for questioning their shady tactics. Avoid this dealership at all costs. The entire experience was distasteful, unprofessional, and downright crooked. Do yourself a favor and take your business elsewhere--preferably somewhere that values honesty and respects its customers.

    I am so DISGUSTED I have bought many vehicles from Runde throughout my many years of buying my own…read morevehicles, and so have many of my family members. Today I went to try to trade in my vehicle in, I am well aware that there is an issue with my vehicle and I am very well aware of what it will cost to get fixed. obviously I do my research, I have never been so insulted in my life with such a low ball offer. They offered me a whopping $500.00 for a trade in. The tires alone are worth more than that. I could take it to a scrap yard and get a lot more than that. The part itself is not costly, its the labor that would be costly. I get that aspect of it all but to offer someone 500 because A part needs to be replaced, what a joke. I guarantee they would fix it as cheap as they could and then turn around and sell if for 10,000-15,000. I am so livid that my intelligence was so insulted. Well RUNDE PREDRIVEN YOU HAVE LOST MY BUSINESS and I can guarantee after this incident my family members will be gone as well, just plain disgusted!!!!!!! HORRIBLE. I would love to give no stars but I did not have that option!!!!

    Runde Chevrolet - car_dealers - Updated May 2026

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