Honestly, this is the best mechanic shop I've ever dealt with. I brought my vehicle in by…read moreappointment to get my transmission fluid serviced. Everyone I interacted with was pleasantly kind and helpful, and the waiting lobby was comfortable and clean. They send you a free inspection of your vehicle over text with pictures while they are working on it, then come and talk to you personally and answer any questions. I highly recommend this place!

It's been a few years but I am still fuming about when I brought in my Hyundai Elantra for a minor…read moreproblem. I bought the car from a family who lived next door to a good friend of mine. All three parties dealt with this. All are trustworthy and told me it needed a minor repair like a muffler. Big A Auto told me the entire under area of car had been messed up from someone who didn't know what they were doing. He said it'd be $2,000 to fix it. At the time I thought maybe the college driver had let someone work on it so I paid it. My mistake as I didn't take time to think it thru. I know the folks I bought it from were honest and long time friends. Big A lied. They showed me of a fuzzy gray video t was supposed to be the problem area but of course it meant nothing to me and was just part of the deception. I will never go back to Big A again. Since I am an older woman needing the service I think they felt they could lie to me about the car.

Matt is an absolute angel!!…read more The steep pitch of the Ichiban exit (yes I was driving at a normal speed and yes others have had the same trouble! - but no, the restaurant hasn't fixed it ) caused my car to bottom out and knocked my bumper RIGHT OFF!! We heard a bang and a scrape so immediately pulled over in to the first parking lot, which happened to be Vaughn's Automotive. We called the 24 hour emergency number and Matt came right over to help us! He patched us back together so we could safely drive until we can get a more full repair. He was competent, he was kind, he was helpful, and he was funny ... he took a bad situation and made it as good as we could've hoped for. This is a great and honest and kind man! You can feel confident about placing your trust in him! I drove from Rockford to visit my daughter and thanks to Matt, we still made it to line dancing!!

I was stranded at home with my 2004 BMW parked on the street across town since it stopped running…read moresmoothly. I thought I may have needed to have the engine replaced for thousands of dollars. Matt, the owner, picked me up at home, took me to the car, ran the codes, and figured out the issue was a loose air intake duct. He tightened that and my car was good to go! If I had gone to anyone else, like a BMW dealership, I'm sure they would have taken advantage and overcharged me for a simple fix. I'll be having all my cars worked on at Vaughn's. He's earned a lifetime customer. Best experience I've ever had with a mechanic... Honest and dependable! That's what you want in a mechanic shop and that's exactly what Matt and Vaughn's delivers!

Pat has always been honest and taken great care of our cars. His prices are better than the car…read moredealers and he doesn't try to up sell you.

These are the local guys I trust. Period…read more Straight shooters, quality work, fair pricing. had several jobs done there on different cars.

Robbie is excellent at helping us with our vehicles. Oil changes, brakes, tire changing and all…read moreother car repairs. We just had 3 of our cars worked on for oil changes and not only is he fair and honest, he checks the car over for lights that are out, other issues you may not have noticed or, in our case, a washer fluid reservoir that had gotten punched by a stick at some point. He has never suggested anything that didn't need to be done and the price is always less than the dealerships. Highly recommended. He also has a towing service if you need it.

Robby got us repaired in quick manner. He worked with our insurance and went above and beyond with…read moregreat service all around. He kept us informed throughout the process. Very friendly, too

Great service! Everyone here is great! They take good care of your vehicles. Would recommended to…read moreanyone.

Whenever I move from one place to another, the biggest adjustment is dealing with RVA or relocation…read morevendor anxiety. Or more specifically, dealing with the loss and replacement of a favorite grocery store, haircut place, or auto service center. I had a great reliable mechanic in Chicago, and after four visits here, I think I've found another good one. Liebold is located conveniently near downtown Galena. In those four visits, I've only spent about $50, which is a major coup with any mechanic. Two of of those were actual service, and two were my hearing noises, bringing the car in for diagnostics where they found nothing. Kudos to them for putting up with my "mechanichondriac" tendencies and of course with mouthing the noises for them when I bring the car in. Living in a small town, you know, word of one's eccentricities tends to get around fast, and I could get a "reputation." On all four visits, I was able to hang out and wait at their shop and peruse the nice variety of outdated magazines, watch and laugh at animal videos on my smart phone, so it was the auto service equivalent of fast food. The fact that on two occasions they didn't charge me a cent (to find nothing was wrong) is a good way to guarantee I will be back to annoy them in the future. Thanks, guys. You're better than Paxil.

Terrible service, filthy facility, dried vomit in restroom. Asked why my oil change was taking so…read morelong....they were using my vehicle to train new employee. Train employees on your time, not mine. Never again!

I went in to have them change my coolant, and they insisted that I needed new tires, because I had…read moreless than an inch of tread (or whatever their exact measurement was). After I refused to get new tires, they left me with 15 PSI, so that my tires would go bad if I didn't check them as often as I do.

1-Star Review -- Extremely Disappointed With Service…read more I went into Midas for a simple oil change and was originally quoted $130, which already seemed a bit high. After signing the paperwork, the appointment took over an hour for what was supposed to be a basic oil change and "inspection." When they were finished, the total suddenly jumped to $180, even though no one informed me of any change in price beforehand. They also did NOT put an oil change sticker on my windshield and didn't reset my service indicator on the dash -- basic steps any shop should complete. The worst part? The very next day, after washing my car, I noticed my entire underbody plastic shield hanging down, attached by only one or two bolts. This was not like that before I arrived, and it could have easily caused damage if it had come off while driving. Overall, the experience felt careless and unprofessional. I expected a routine oil change, not extra charges, missing steps, and potential damage to my car. I won't be returning.

My daughter went in because something was hanging/caught under her car. Turns out it was just the…read moreengine protector but they went and took the time to remove it for us at no charge! In and out in 10 minutes! We appreciate that so much!

I took my truck in to Westside auto to get some to gnostics and they've been over backwards getting…read moremy truck back to me and showed me exactly what I needed how much it was gonna be and they're very reasonable so if you're looking for a good mechanics or are you looking for a good mechanics you can't go wrong with Westside auto

From Amy at the desk (Who knows more about cars than most mechanics) to John and the rest of his…read morecrew, these folks are fantastic! They always take great care of my vehicle needs, and never take advantage of me. Definitely recommend them to anyone needing service, tires, batteries, etc.

Had a professional experience. He arrived on time. The service was quick. It costs no more than…read morewhat he quoted.

From the owner: At Ry’s reliable Repairs & Auto service, we take pride in offering reliable, affordable, and…read morehigh-quality services you can count on. Whether you need help around the house or under the hood, we’ve got the tools, skills, and experience to get the job done right—the first time. From small home repairs and general maintenance to full-scale renovations, no task is too big or too small. Need a room painted, drywall patched, doors adjusted, or fixtures installed? We’re on it. We also specialize in auto repair services including brake work, diagnostics, oil changes, tune-ups, and more. We’re locally owned, fully mobile, and committed to honest work and customer satisfaction. When you call us, you get dependable service with a personal touch—every time. Home Projects. Car Problems. One Call Fixes All.

Shawn and his team give you honest prices, straightforward answers, and good work…read more Best shop in town and you know you can trust them.

quick to get an appointment, which I appreciate. There is a severe lack of communication , when I…read morescheduled an oil change, and requested someone to take a look at my tail light, the man on the phone said , yes we can do that. Brought my truck in yesterday, oil change was fast, I mentioned did u take a look at the tail light? the man at desk said, you didn't say that. Are you telling me I that I am lying? The BIG problem is when scheduling you don't ask my name, number, or what I drive. Do you write ANYTHING down? maybe if you did, you would remeber specific requests. Very disgusted with service, Is it because I am a female? I ask a question, I get a blank stare, or a one word answer. Thanks a lot guys.. going somewhere else next time...