I've been using Sound IT Solutions as my tech support since before they were Sound IT. They've…read morealways provided fast, reliable service, solving my problems and giving me the information I need in enough detail that I can increase my skills without fire-hosing me or making me feel stupid. Charlie rocks!

Great and speedy service. I appreciate how friendly Charlie's PC Repair was and how fast my PC…read moreissue was resolved. I would definitely recommend to any PC user that is having even the most complicated problem out there. (My computer kept randomly shutting down and was pinpointed to a particular BIOS setting. I was thinking it was hardware all along.) With prices cheaper than Best Buy and other PC repair places out there, I gave this place a shot. Definitely received my money's worth. Recommend to all PC users at various experience levels.

My laptop was overheating and having all sorts of issues. I took it in for the diagnostic…read moreassessment and it turns out it wasn't an issue with the fan, but the battery was overheating from being continuously plugged in. The experienced staff ordered a new battery and replaced it for me. Then they made sure my laptop was functioning correctly again before sending me home. I'm SO relieved they were able to get my work laptop functioning so efficiently and only for the cost of the diagnostic and replacement part. MUCH less expensive than having to replace my computer. Thank you, team, at Tech Security!

My work computer was making a horrible noise. The woman that checked it in said it sounded like a…read more"kazoo". I have not found a better description of the noise than that. The issue was a cooling fan seemed like it was failing. They got me a quote put together and I picked up the computer the following day so I could get everything backed up. The plan was that I would pay for the part, they'd order it, and they'd replace it when it arrived. Until then I could lightly use the computer. My company's IT is handled out of a corporate office on the east coast. As such, then dealing with hardware issues usually isn't feasible. But with a slow turn around on ordering the new fan, they thought they could get me a computer in half the time. So, I picked it up and didn't order the part. I told them what was going on and offered to pay for the diagnostics which was declined. I get it back to the office and it's fine. No more kazoo noises, at least for now. So, they fixed my computer and refused money for doing so. The next time we have a computer hardware issue, I'll be suggesting T.S. USA Computer Repair. Great service, content location, and that helped me a ton. It is most certainly appreciated.

I had a dead flash drive (would not respond to any computer that it was inserted into) and took it…read moreto Dave, requesting that he recover the files from it. BTW: Make sure to check your junk/spam email for the ticket number. First, he was so quick! I dropped it off on a Wednesday and by Thursday around noon he notified me that he was able to recover all my files. I was beyond ecstatic. He is very knowledgeable and trustworthy, and if this were to happen to any of my friends/family members, I would immediately refer them to Dave. Truly cannot express how great of a service this was. 10/10

We are very happy with the service we received from Dave. We had some old drives from an obscure…read moretype of RAID system and he was able to recover all the data. Great communication and speedy service.

I am writing this review about my experience with computer repair at COMPUTER SERVICE NW, 402 Maple…read moreAve, Snohomish, WA 98290. My 6-year-old ASUS laptop was badly in need of a tune up. It was running loudly, not saving documents correctly, and kept shutting down unexpectedly. Both Shawn and Eric helped me -- really nice people -- and I had my laptop back in just a few days. The price was fair and I got good advice about how to prevent future problems. I will definitely go back again when I need computer help, and I STRONGLY recommend them! Thank you Computer Service NW, Elizabeth

Don't waste your time! Make sure you use a credit card so you can cancel the cost when they lie,…read moredon't fix the problem, they are fraudsters and liars! I took a cell phone in recently, lt needed a Master Reset due to a virus. They are bullshit artists and charge $132 for 40 minutes, and did nothing! My Phone Carrier helped me fix it over the phone for free! Very arrogant guy thought he was going to pull it off! The owner didn't do anything to fix it. Go elsewhere, these guys are con Artists! They know exactly what they are doing, don't fall for their games!

ScanHouse does an excellent job! Our eight banker's boxes of documents were scanned very…read moreprofessionally-- the images are clear and easy to read, which is a minor miracle considering the condition some of those paper documents were in when he received them (several files had been through a flood... you get the picture!). Files were all accurately labeled according to our request, and easy to find. Aiden is a great communicator, always responds quickly, and was a pleasure to work with. I highly recommend using ScanHouse America, they were worth every penny!

There just isn't anybody on the planet like Mark--he's the real deal when it comes to knowing all…read morethe technical aspects of his profession, and he has the biggest heart for people he serves. He's kind, patient, friendly/fun to deal with--and his generosity outdoes anyone I've ever met in the business world, and personally. He and I have had a great relationship for a long time--I first came to him with a 2nd-hand computer and Zero knowledge about what to do with it. It had viruses and all manner of issues--which doesn't begin to detail my own issues (I was always a wreck, panic-city...and Mark just dealt with it all calmly, and got me and the computer back on the road again repeatedly). Now that I'm past 70, lots of stuff unrelated to computer and Internet, are a challenge for me. So when my laptop (replaced the computer) wasn't acting "right" recently, I needed his help. I called and asked if he knew anyone who made house calls, since I could no longer get to his shop. He said, "I do"--oh my gosh, a gift from Heaven! It was fun having him in my home. He explained how replacing the old drive with a solid state one would see me through the rest of my blogging days, and I said, "do it". He took the laptop to his shop, performed the surgery, brought it back to me...and charged me what he knew I could afford. So I'll be forever indebted to him...but wait there's more. I told him there was a British 4-episode series I was enamored with, and couldn't get the DVD because the Region wouldn't work for me. He told me could put it on a flash drive...I had 3 of them and prayed he could fit all 4 episodes among them. Now here's what sets Mark apart from the rest of the herd--he said he would do it in trade for a pan of my lasagna! And today when he came back to give me a brief tutorial, he said he'd purchased a bigger flash drive to put the series on. I would have bought one myself, but didn't have Clue One what to get. So I reimbursed him for that, and next up will be the lasagna! He's just the best friend an old gal who's an English Major--NOT tech-savvy--can have. He really cares--his business and personal ethics are above and beyond many folks'. If you need help, go straight to Mark--don't waste time "researching" the best--HE IS THE BEST. Thanks Mark, God bless you abundantly.

Mark is a master of his craft, very affordable, fast and just a very nice guy. He upgraded my PC to…read morewindows 11 after the microsoft system checker told me my PC was not compatible for the upgrade! Well clearly they were assuming i didn't have access to a master tech like Mark! I am thrilled to have found him and needless to say he is my go-to tech guy 100% now. Thanks so much Mark!

Was having BSOD's with a recording computer that was killing my workflow. I took it in to IT Works…read moreNW and so far it has been stable every time I've been using it. Neal is very personable, heard all my concerns, uber fast turn around time, explained what he had found and has been quick with my queries I've had afterwards. I look forward to recommending him to others in the area!!!

The Best! Neal, at ITWorks, is a savior. He answers and returns calls quickly to put your mind at…read moreease when your computer is freaking out. He can fix things over the phone, and you can pay on his website. He has picked my computer up and returned it to me on the same day. His prices are fair and decent. His knowledge is excellent. I used to bring my computer to Staples, where they made it worse, sold me bad protection products that slowed my computer down to a snails pace. (Neal can tell you all the great FREE services to use that are equal to the spending Norton versions!). Then Staples would end up selling me a new computer because they would say mine was dead. Neal fixes my problems faster and for less than Staples. I am so blessed to have finally found a tech guy who I can trust to take care of my computer problems and who is wonderful!!

I requested a cybersecurity "cleansing". They used SentinelOne and MalwareBytes to check…read more They recommended I remove my VPNs to get faster browsing. I will use vmstat to check for suspicious processes. The quality of their "sweep" was adequate for this stage of my assessment. The value of of their service was good, I am satisfied, they gave me some good ideas on a more advanced search for breaches.

Great customer service and the guys there are very knowledgeable and efficient with their work. I…read morehad an issue with timing for a certain part but Lawrence helped me work it out clean and easy. Would definitely recommend.