Very expensive service charges. I called in for a request to…read morerekey my doors in hopes to avoid replacing the whole knobs. Quoted $65 per door to rekey. $79 flat service call fee. You will save more money going to Lowe's to replace the knobs.

I love this company. They were fast and worth the price. I definitely recommend them. They fixed…read moremy key pad door lock on my front door. I haven't been able to use my front door for years and now my key pad works. Thank you!

We had these guys out for a fairly straightforward job by their standards--we needed to hide some…read morewires, tuck away a couple components, and set up the TV sound to come through some additional speakers for added volume. They showed up right on time and got right to work. They did everything quickly and pleasantly and exactly as asked; they even figured out stuff that I wouldn't have been able to explain--even though all the equipment was already here, it wasn't stuff they sold. They upgraded our blown speakers and left everything in perfect shape, nice and clean. We couldn't be happier with the work.

Just an all-around positive experience from start to finish. Excellent communication (which is…read moresomething that has been a struggle working with other companies). Ariez was my main point of contact and he did an amazing job setting up our new 4K short throw projector, organizing all of our surround sound and getting our super fast internet set up throughout the house. Nick, the owner, was great to work with as well. Highly recommend them and will definitely be using them again in the future!

Burdicks is the only place around that I recommend for locks, keys or security. They're always…read morehelpful, even when they know it's not going to result in a sale. I've been frequenting this place for years ands have never gotten a bad key or lock from them I recommend.

Was recommended to come here and long story short save your time coming here!! The second you walk…read morethrough the door it is tense and the owner/employees clearly do not want to help you and pull out any excuse they can to not help you. They also wanted to charge me nearly $400 for a key fix/replacement!!

Changing out locks ourselves on a new house, but some locks didn't fit due to multiple issues…read more We called him instead of cutting into the door and the door frame ourselves because we didn't want to screw it up, the door looked so nice. Fast response. Efficient work. Happy to explain if you ask questions. Has a cool jig to enlarge holes and he is deft with a chisel to get everything into the right shape. Compared his quote to another locksmith and his was a little better. I like his blog posts too.

Bjorn went the extra mile! I contacted the company in an…read moreemergency situation for a tenant. I was attempting to have someone come within 2 hours. Bjorn apologized he was unable to assist that quickly. Extraordinary service. Instead of hanging-up the phone, he said let me text you individuals who might be able to help that quickly. Who does THAT these days. Bjorn!He sees the big picture of what excellent customer service is. You can bet I will contact him the next time I need a Locksmith and refer business whenever there is an opportunity. Andy of "Advantage Mobile" was able to solve my stressful situation. He was fantastic. He clearly was not new to the business. Very experienced and fast. He came within the hour and resolved my situation within 35 minutes! On a personal note, both Bjorn and Andy were very kind and genuinely cared about my frustrating situation. This kind of encounter is very rare. I love to do business with people who are not only experienced but caring. Rare these days."Making a quick buck" seems to be the primary motivation of many companies. I'm glad I got acquainted with two very special people.

I requested quotes from two different places, the other place never got back to me with an estimate…read moreand were off-putting. This company was professional, and very responsive to any questions I had. They set me up with an amazing system with high quality cameras and a great app that alarms when anyone is within frame for the allotted time. When they set up my cameras they spent time making sure I knew how to use the system, and set up all the features I wanted. I was very impressed. I haven't had any issues, but they encouraged me to feel free to call with any issues or questions.

The air in our area has suffered from local area fire smoke and our house's fire alarms started to…read morerandomly alarm. Not knowing what was happening, I called the Folks at Signal Services to ask if they could help. I spoke with their main operational head who explained that my fire alarms were old (beyond their 10 year life) and needed replacement. Rather than pitch their services, he explained that this was something I could probably handle myself, where to go and the appropriate next steps. Within a few days I had replaced all of our smoke detectors with the latest edition - problem solved. SO WHY am I writing this review. Because the guys at Signal Services didn't have to walk me through what was happening and how to fix it. They didn't get paid, had plenty of other things to be doing that day, but took the time to help me out for free. With that, they earned a 5 star review and my pledge to use them again in the future if I ever need services that they offer. It's all too rare these days that someone helps when there's no sale to be made and this is a true testament to their customer-centric approach. Great guys - thank you!

Rivas Technology Group delivers as promised and more. Ivan immediately responded to our request…read morefor help, came out to our home, and redesigned our poorly implemented attempt at delivering an integrated network, security and smart home system from a prior vendor. RTG implemented their Phase I plan within days. The entire system (network backbone, security system and cameras works precisely as promised with incredible clarity and stability. We will continue working with Rivas TechGroup to implement the next phase of our project. RTG is HIGHLY RECOMMENDED for quality and value and most importantly network expertise. They are absolutely worth what they charge. Did I say that they are incredibly responsive? YES.

I would highly recommend Ivan & Rivas Tech for any of your home IT needs! I am a bit of a tech…read moregeek myself and had spoken to another service before finding and settling on Ivan and his team. The first group I spoke to really didn't understand the scope of work I wanted and didn't understand the quality of the IT components that I wanted to be used! So I was impressed by Ivan's knowledge, speed of reply, and the speed and quality of his work! Ivan was ultra responsive and open to my constant questions and requests for follow-up. If you are talking to several companies - make sure you include Ivan & Rivas TechGroup on your list - they will quickly outpace their competitors.

Russ is fantastic. He is knowledgable and was able to help…read moreme get the system that came with the house I purchased up and running. He was also patient with me (I took up more of his time than necessary because I was not prepared). Really appreciated the fast response and great communication. I have nothing but good things to say!

I gave Russ a call after deciding to upgrade my existing home alarm system, and I couldn't be…read morehappier with the process and results. Russ came to my house, took a look at my setup, and made a few reasonable upgrade recommendations...all at no charge to me. He didn't "push" anything on me, just gave me the facts, briefly mentioned his Blockwatch service, and let me decide how I wanted to proceed. He actually dissuaded me from spending more money on upgrading my panel unit or adding sensors he deemed unnecessary...fine with me! I was so happy with Russ's inspection and advice that I paid him to come out and install a new keypad and a half dozen new sensors. Some of these were the tiny Micra window sensors he sells on his site (alarmprofessor.com), all of which turned out perfectly. Russ told me he's been in the business for 30+ years, and let me tell you, it definitely shows. He worked very quickly, but always took time to answer my questions. When I showed an interest in learning the keypad programming, he taught me exactly how to do everything myself in the future. Russ seems like a good man and a skilled alarm technician. If I ever need alarm help again I know exactly who I'm going to call.

They are the best!! I wanted a camera to put in my bedroom window to point out to my backyard…read more Allen was amazing and showed me the different types of cameras and what works best for me! I must have come in there four times because I couldn't figure out how to set up the camera to my cell phone (I'm not the most computer literate, LOL), he was very patient with me! Thank you Allen! I highly highly recommend them!!

My husband and I purchased a set of video cameras from Tech Security USA a few weeks ago, Alan took…read morethe time to show us how to set up and install the cameras step by step and how to connect to our phones as well, he was very helpful and patient throughout the whole process, we highly recommend his store and services, he's the best in town.

We spoke on the phone and I thought we had made a plan to move forward. She claimed it would take…read moreno more than a few hours of searching and could be within a week. We spoke about her sending me a contract. I waited for a week to get a contract back but nothing ever came. I reached out via text and email and didn't hear back. I understand people are busy but to hear nothing back is frustrating.

Great service, knows cyber security in depth compared to others I have dealt with. Would definitely…read morerecommend.