There I was, feeling productive and confident, when my car decided it had other plans. I turned the…read morekey... nothing. Not a sound. Not even a courtesy click. Just silence...pure, uncomfortable silence. At first, I tried optimism. Then logic. Then the classic move of turning the key again like it might suddenly change its mind. It did not (like a child digging in their heels). At this point, I accepted that my car had entered its "I'm tired and I quit" era. Cue roadside assistance....Alpha Roadside Services and Battery. Thankfully, help arrived before I had time to spiral into Googling "How to survive permanently stranded in your driveway." The roadside assistance technician showed up calm, professional, and completely unfazed by my dramatic retelling of events. Within minutes, they diagnosed the issue, got things sorted out, and brought my car back to life like some kind of automotive wizard. What could have turned into a full‑blown inconvenience (or emotional breakdown) ended up being quick and painless. No lectures, no eye‑rolling...just efficient help and a running vehicle again. The car was not tired, but the battery was a bit weak. While roadside service was free through our insurance plan, we had to pay for battery, which was reasonably priced. Thanks to roadside assistance, my car is no longer staging protests, and I can once again go about my day pretending this never happened. Highly recommend Alpha Roadside Services and Battery... especially if your car enjoys surprise rebellion.

I had a flat at the HEB center while buying tickets to a hockey game, so I call the roadside…read moreassistance that came with my vehicle through the dealership. They sent Jimmel with Alpha Roadside and he was there within the hour. He quickly diagnosed the issue (dead battery) and even offered a replacement there on the spot. But.... I figured such convenience would come with a premium and that I could get a better deal at Auto Zone, so I passed and just asked for a jump. Big mistake!! When I got to AutoZone, they didn't even have a 5yr battery for my truck. The 4yr they had they said "would work" but wasn't fitted properly for my vehicle so "might move around" (say what???). AND their batteries were more expensive. So I called Jimmel and he offered to meet me at my house where he got me taken care of in a jiffy. Better batter, lower price, more convenient and it comes with the same warranty you'd get when buying at a store like Auto Zone or anywhere else. Plus Jimmel is just a super nice and very friendly person to deal with! Will definitely call Alpha Roadside next time I'm in need!

Great roadside assistance service and really fast tire change! Thank you so much for everything!read more

From the owner: We specialize in fast, mobile roadside services including tire changes, jump starts, fuel delivery,…read morelockouts, and battery replacement in Austin, Pflugerville, Round Rock, Hutto, and nearby areas.

These guys were very friendly and professional and really helped during this stressful time. They…read morewere very easy to get in touch with and responsive as well as affordable! They called ahead of time to let me know they were on the way and when I told them my eta they were more than okay with waiting till I arrived. I'll absolutely recommend them and call them back for their services.

Driver went to lunch while delivering my vehicle. Dealership had been expecting him sooner…read more However, the vehicle arrived safely.

Hard to understand dispatcher, slow to collect information needed to dispatch a driver. Seems like…read moreit's just an umbrella company w/ outsourced call takers that dispatch other companies; they claimed someone from US Tow Texas as to call me to give me a quote that I never received a phone call from anyone so I wasted all that time. I did clarify w/ the call taker that I'd called "Keep Towing Weird". I finally got a different service and when I called back to cancel someone else answered, also did not ID the company - I had to ask again - and then said they did not think they had a request for me. Sigh

Both the booking agent and the driver were courteous and professional. The driver was punctual, and…read morepricing is in line with market rates.

This company restored our faith in humanity during an impossible situation with our moving company…read more The owner, Hit, and his crew went out of their way to help us at absolutely zero benefit to themselves. We were not their customers, but when they found our precious belongings abandoned on the side of the highway with the moving truck they were there to tow, Hit tracked us down and did everything in his power to make it right. He and the crew spent 18 hours picking up every piece, things that anyone else would have thrown in the dumpster or left to rot (the moving company had done just that). Because of this selfless effort on their part, my husband and I were reunited with heirlooms from our grandparents, important papers, memories, things that would have broken our hearts to lose permanently. "Thank you" will never be enough for these guys. Everyone should turn to this company for their towing/roadside needs, because you can feel confident that they will treat you with compassion and respect as a customer and a human being. This level of integrity and honesty is hard to come by, but such a blessing when you find it.

From our initial phone call - to the tow, Statewide really handled a less common transport for us…read morein Austin. He quoted a price and that is what we paid. We had a non-emergency transport (not a breakdown or accident or lock out) so we had some flexibility with date and time. Hiten was calm, knowledgeable and professional from start to finish. Needing a tow, transport or service is stressful enough without getting overcharged or treated poorly! Statewide sure took the stress out of the service we needed (we needed a piece of construction equipment relocated) - and I certainly will call them again for ANY towing needs I have - business AND personal! Towing companies don't always get love from their customers - but I saw Statewide's 5 stars reviews and suspected they are doing something right ! 5 shooting stars! Thrilled we found Hiten at Statewide on Yelp!