I had a fantastic experience with Bullet Towing. My old Volkswagen had its starter go bad while I…read morewas parked on the bottom level of an underground parking garage. This was no issue at all for them! The driver Augustin got it safely out of the garage in no time. Here's where they went above and beyond: I explained to the owner Rick that I was having issues finding an auto repair shop in the area that would work on my van - one of the perils of owning an old Volkswagen. Anyways, Rick recommended a small shop he knew of that specializes in older model Volkswagens, and they are working on the van as I write this review. Awesome job Bullet Towing, I will recommend you to anyone I know needing a tow.

Flat bed tow my car to my house was affordable and came with great service! I would definitely call…read morethem again.

There I was, feeling productive and confident, when my car decided it had other plans. I turned the…read morekey... nothing. Not a sound. Not even a courtesy click. Just silence...pure, uncomfortable silence. At first, I tried optimism. Then logic. Then the classic move of turning the key again like it might suddenly change its mind. It did not (like a child digging in their heels). At this point, I accepted that my car had entered its "I'm tired and I quit" era. Cue roadside assistance....Alpha Roadside Services and Battery. Thankfully, help arrived before I had time to spiral into Googling "How to survive permanently stranded in your driveway." The roadside assistance technician showed up calm, professional, and completely unfazed by my dramatic retelling of events. Within minutes, they diagnosed the issue, got things sorted out, and brought my car back to life like some kind of automotive wizard. What could have turned into a full‑blown inconvenience (or emotional breakdown) ended up being quick and painless. No lectures, no eye‑rolling...just efficient help and a running vehicle again. The car was not tired, but the battery was a bit weak. While roadside service was free through our insurance plan, we had to pay for battery, which was reasonably priced. Thanks to roadside assistance, my car is no longer staging protests, and I can once again go about my day pretending this never happened. Highly recommend Alpha Roadside Services and Battery... especially if your car enjoys surprise rebellion.

Alpha Roadside Services and Battery continues to blow me away with above-and-beyond excellent…read moreservice in multiple ways. They have a quick response time, and Justin knows what he's doing. He is dependable, courteous and professional. Can't imagine ever using anyone else.

Great roadside assistance service and really fast tire change! Thank you so much for everything!read more

From the owner: We specialize in fast, mobile roadside services including tire changes, jump starts, fuel delivery,…read morelockouts, and battery replacement in Austin, Pflugerville, Round Rock, Hutto, and nearby areas.

my car was dead and didn't want to start. I was horrified. I called Chotes towing and Zeke showed…read moreup to help. Adele was AWESOME! He checked my car and realized that the battery was dead. he gave a jump start and saved me hundreds. he rocks!!

Driver went to lunch while delivering my vehicle. Dealership had been expecting him sooner…read more However, the vehicle arrived safely.

best ever! very professional. affordable. made a sad day incredible getting things done. Best…read morequality i just couldnt believe how amazing service. so kind. The tow truck was awesome .. driver was so amazing professional. i would recommend yes!

Hard to understand dispatcher, slow to collect information needed to dispatch a driver. Seems like…read moreit's just an umbrella company w/ outsourced call takers that dispatch other companies; they claimed someone from US Tow Texas as to call me to give me a quote that I never received a phone call from anyone so I wasted all that time. I did clarify w/ the call taker that I'd called "Keep Towing Weird". I finally got a different service and when I called back to cancel someone else answered, also did not ID the company - I had to ask again - and then said they did not think they had a request for me. Sigh

This company restored our faith in humanity during an impossible situation with our moving company…read more The owner, Hit, and his crew went out of their way to help us at absolutely zero benefit to themselves. We were not their customers, but when they found our precious belongings abandoned on the side of the highway with the moving truck they were there to tow, Hit tracked us down and did everything in his power to make it right. He and the crew spent 18 hours picking up every piece, things that anyone else would have thrown in the dumpster or left to rot (the moving company had done just that). Because of this selfless effort on their part, my husband and I were reunited with heirlooms from our grandparents, important papers, memories, things that would have broken our hearts to lose permanently. "Thank you" will never be enough for these guys. Everyone should turn to this company for their towing/roadside needs, because you can feel confident that they will treat you with compassion and respect as a customer and a human being. This level of integrity and honesty is hard to come by, but such a blessing when you find it.

From our initial phone call - to the tow, Statewide really handled a less common transport for us…read morein Austin. He quoted a price and that is what we paid. We had a non-emergency transport (not a breakdown or accident or lock out) so we had some flexibility with date and time. Hiten was calm, knowledgeable and professional from start to finish. Needing a tow, transport or service is stressful enough without getting overcharged or treated poorly! Statewide sure took the stress out of the service we needed (we needed a piece of construction equipment relocated) - and I certainly will call them again for ANY towing needs I have - business AND personal! Towing companies don't always get love from their customers - but I saw Statewide's 5 stars reviews and suspected they are doing something right ! 5 shooting stars! Thrilled we found Hiten at Statewide on Yelp!

I recently called RoadRunners Roadside for a relatively short tow for my Mini Cooper, and they…read morequoted me $250 over the phone, which I agreed to. Once the tow truck showed up from Kernhr towing, the driver acted very upset and said that he was told he was a Honda Pilot, and that if I wanted him to tow my Mini Cooper, it would be $300(which is ludicrous since a Mini Cooper weighs 2700 lbs, and a Honda Pilot weighs 4700 lbs). When I called RoadRunners back, he admitted to telling the driver it was a Honda Pilot by accident and then mumbled something unintelligible about how the mounting points are different so it costs 50$ more. So I told the driver to get lost and called someone else who charged me $175. I suspect that this is a scam that they run where they point the finger at each other and act upset so that they can extort more money out of a desperate customer. At no point did anyone offer to make things right on their end and charge me the agreed upon price, they just said "its all good man, anything else we can help you with?" Well im writing this review to tell you that it is not in fact "all good". I would give you zero stars if that was an option

Was very professional, fast, and kind.... They came out to save me when I was in the middle of…read morenowhere and needed my tire changed... They also offer to help me replace it... 10/10 definitely recommend. Gave me a fair price.