There I was, feeling productive and confident, when my car decided it had other plans. I turned the…read morekey... nothing. Not a sound. Not even a courtesy click. Just silence...pure, uncomfortable silence. At first, I tried optimism. Then logic. Then the classic move of turning the key again like it might suddenly change its mind. It did not (like a child digging in their heels). At this point, I accepted that my car had entered its "I'm tired and I quit" era. Cue roadside assistance....Alpha Roadside Services and Battery. Thankfully, help arrived before I had time to spiral into Googling "How to survive permanently stranded in your driveway." The roadside assistance technician showed up calm, professional, and completely unfazed by my dramatic retelling of events. Within minutes, they diagnosed the issue, got things sorted out, and brought my car back to life like some kind of automotive wizard. What could have turned into a full‑blown inconvenience (or emotional breakdown) ended up being quick and painless. No lectures, no eye‑rolling...just efficient help and a running vehicle again. The car was not tired, but the battery was a bit weak. While roadside service was free through our insurance plan, we had to pay for battery, which was reasonably priced. Thanks to roadside assistance, my car is no longer staging protests, and I can once again go about my day pretending this never happened. Highly recommend Alpha Roadside Services and Battery... especially if your car enjoys surprise rebellion.

I had a flat at the HEB center while buying tickets to a hockey game, so I call the roadside…read moreassistance that came with my vehicle through the dealership. They sent Jimmel with Alpha Roadside and he was there within the hour. He quickly diagnosed the issue (dead battery) and even offered a replacement there on the spot. But.... I figured such convenience would come with a premium and that I could get a better deal at Auto Zone, so I passed and just asked for a jump. Big mistake!! When I got to AutoZone, they didn't even have a 5yr battery for my truck. The 4yr they had they said "would work" but wasn't fitted properly for my vehicle so "might move around" (say what???). AND their batteries were more expensive. So I called Jimmel and he offered to meet me at my house where he got me taken care of in a jiffy. Better batter, lower price, more convenient and it comes with the same warranty you'd get when buying at a store like Auto Zone or anywhere else. Plus Jimmel is just a super nice and very friendly person to deal with! Will definitely call Alpha Roadside next time I'm in need!

Driver went to lunch while delivering my vehicle. Dealership had been expecting him sooner…read more However, the vehicle arrived safely.

These guys were very friendly and professional and really helped during this stressful time. They…read morewere very easy to get in touch with and responsive as well as affordable! They called ahead of time to let me know they were on the way and when I told them my eta they were more than okay with waiting till I arrived. I'll absolutely recommend them and call them back for their services.

Hard to understand dispatcher, slow to collect information needed to dispatch a driver. Seems like…read moreit's just an umbrella company w/ outsourced call takers that dispatch other companies; they claimed someone from US Tow Texas as to call me to give me a quote that I never received a phone call from anyone so I wasted all that time. I did clarify w/ the call taker that I'd called "Keep Towing Weird". I finally got a different service and when I called back to cancel someone else answered, also did not ID the company - I had to ask again - and then said they did not think they had a request for me. Sigh

Both the booking agent and the driver were courteous and professional. The driver was punctual, and…read morepricing is in line with market rates.

My son was getting gas when he locked himself out of his car. I called a couple of services and…read moreLester was prompt, courteous, and quickly unlocked the car. Thanks so much!

Was in town for a few days. Had car problems, called these guys. Good response time and good serviceread more