A lot of bike shops are staffed by knucklehead college kids who don't know or care much about bikes. Ride Cyclery is owned and staffed by knowledgable riders, triathletes, and racers. They know their stuff and can help you out with anything from a casual beach cruiser to a high-end race bike. I am 6' 6" and have never had a bike that fit me properly. They fit me with a mid-priced road bike and I love it. read more

Recently purchased a Specialized Evo from Ride cylery not only did I get a great deal, but Dillion got me dialed in on all the features. Highly recomend Ride great location with a large selection of bikes. read more

Brent and the crew at Ride make this the best bike store around. They have great service and an impressive selection of bikes and gear. They take the time to find the right bike and gear for your needs. read more

Went to Basic Bike Maintenance Clinic on Monday and completely impressed with level of knowledge and service. These guys know their stuff, but explained it simply and clearly, to a beginner who has irrational anxiety over bike mechanics. General Manager Blaize spent quite a bit of time with me changing flats on the back wheel of my tri bike. Won't forget what he said about getting a flat during an Ironman "Relax, take your time and eat a sandwich." I will be referring friends at all levels to RIDE from here on out. read more

Once again these guys delivered. I've called in for major purchases, and for for minor. Each time I get the same excellent service and pleasant, honest demeanor. That's why I keep going back. read more

Bought my wife and I some really nice Specialized bikes there. Had an ongoing issue with mine and brought it back for the guys in service to take a look at. Adam, the Service Manager, went well above and beyond in working with the Specialized rep to solve the problem properly instead of a band-aid solution. Kept me updated throughout the process, and got 'er done. Thanks Adam, Nick, and Brent. Thanks for outstanding service AFTER the sale. Much appreciated. read more

These guys do just fine when it comes to repairs, but I always ask for quotes and costs of labor before i drop my bike off (a few times now), and somehow always ended walking out spend $30-$50 more than quoted and anticipated. Also, this is never brought up before the work is done - just as I go to pay. The work is fine, but def a bummer when you end up paying much more than quoted for pretty standard repairs. read more

This is a rapidly growing shop that is under new management. The owner, Brent, has created a shop that is able to satisfy a range of customers - from those looking for a fun beach cruiser to to active racers looking for a high-end bike. They have a good selection of parts/accessories and Brent has always been willing to order what they don't have in stock yet. I've always received great customer service (unlike other nearby bike shops) and have been very pleased with the quality of work their mechanics have done on my bikes. The free coffee while you are checking out isn't too shabby either! read more

I have Electra cruiser purchased from the shop and previous owners. I decided to take my wife there for a birthday present cruiser. Matty helped us out and was very patient, friendly and knowledgeable. After about 1 hour and a short walk-about she was able to pick out the bike most like her and what a great deal. I have been in other bike shops and sometimes I am not part of the club....this was a great experience. THANKS ps, we walked out with a Globe Carmel 04. read more

Friendly service and they've always got the things I'm looking for. There are a few shops in the area and they're all pretty good, but I find myself going to Ride more frequently. Looking for a beach cruiser? You're in the right place. Road bike - They've got you covered. Tubes for your 29er? Check. read more

I was riding by after an errand and needed a saddlebag and saw the shop. I walked in and was greeted right away (which is awesome for as busy as they were). Don't know the guys' name (sorry) but he actually helped me get an accessory package that fit my economic and bike needs. I proceeded to put the stuff together and my brain was just not with it. Kinda funny, i asked to borrow a tool and he said "you just got them in the set". Duh!! He helped me with the bag and placement of the pump. I got a pump, bag, tools and a patch kit for under $30. I had seen bags alone elsewhere at $30. So then, I was told that if I ride at night without lights I could get a ticket. Unaware, I was appreciative and checked out the selection of lights. I picked up a front and back light for $20. AND the batteries were included. I also observed him speaking to a gentleman looking for a bike. He was very informative but NO high pressure sales pitch and super nice. Once I'm ready for a road bike I will definitely be back. Thanks guys for all your help today!! read more

Our bike rental at Ride Cyclery was great! The online reservation process was very easy--I was surprised to be able to actually choose the bike and frame size. I don't think it could have been any easier. The bikes were in perfect condition, and were also checked out again in the shop when we came in for fitting. Quality bikes, good components, and well-maintained. Staff, especially Rochelle, was friendly, helpful, and took the time to make sure we would really enjoy our ride. We came in the day before the ride to fit the bikes, swap pedals, and confirm details of the ride. Rochelle was great, taking the time to describe in detail the different options for Saturday morning rides, and helped us decide to ride up the coast. Some stop and go for the first few miles, but less traffic and more polite drivers than we expected. Good bike lanes for the most part, and good roads. We hit Camp Pendleton and flew on open roads and rollers--best part of the ride. We rode north to San Juan Capistrano, found our favorite taco place from 17 years ago when we lived there as newlyweds, took the Amtrak back to Oceanside, then rode back to the shop. Thanks for making it so easy for out-of-towners to come in and have a good ride! read more

Fantastic bike shop, great prices, and personal service. Brent Garrigus is the epitome of an excellent bike shop owner. He takes care of his customers, offers great bike repair services, and bends over backwards to to a great job. I bought both my Giant bikes from him and couldn't be happier. read more

Brent is great, nice people who know things about real bikes. Everyone in the store is knowledgable and helpful. If you are in the area you should definitely swing by. read more

RIDE Cyclery service folks took the time and care to keep my bike well maintained and prices are always a fair rate. The sales staff is always knowledgeable and friendly. The shop has a great history supporting local group rides, local causes, and is a great business in our community. read more

Hey .. Thanks for staying late to install my pedals and helping me fix the chain jumping the cassette. GREAT SERVICE .. Thanks! read more

I wish I could leave NO stars! I had the worst experience ever! The owner is very rude and argumentative, he goes by the saying "the owner is always right and the customer is always wrong". The owner definitely needs a lesson in basic customer service. I bought a brand new expensive italian bike from them and have had issues from the get go. The owner even argues with people on this site about him having to charge labor for 2 min. fixes like changing a seatpost. Well I know your not a charity but don't you think me spending $3500 on a bike would be enough for you to not charge me $15 bucks labor for swtiching seats? Definitely letting my bike club and all riders alike know they need to stay away from your shop! read more

Terrific shop! I made a mistake purchasing my bike from another shop, and they fixed me up with no problem, to include a great deal on some new wheels. Brent and his staff are engaged and extremely knowledgeable, and I've always been impressed with their level of professionalism. They have a great stock of high end equipment. I know longer live in California, but when I've been back they've done a terrific job hooking me up with a high end rental so I can ride the great roads in the area. There's no better place for cycling in San Diego. These people have a true passion for cycling, and it's well worth a visit. read more

As good as it gets! Seriously, I've been touring from Canada down to Mexico and these guys were absolutely my favorite bike shop. They were rock stars helping me out with my bike, fueling me with water and keeping me entertained with their enthusiastic stories. Keep crushing it guys, I will be back!! read more

I give this business one star because the employes are nice, but the owner is not. Be-careful when doing business here! If there is ever a problem do not expect any help from the owner. The owner is not responsible and does not make good on his word. He basically stole 120 dollars. He would not honor a gift card that was purchased at his shop. He promised to research why the card that was not honored and never called back. When talking to him on the phone (I called him) he was rude, vocal, and uncaring. even at that point he said he would call back and still I have not heard anything. There are much better shops out there I would just keep riding past this one. read more

Clearly, the customer is never right at RIDE Cyclery. I called to order my new $3000 bike. I had to remind them to order pedals. It took almost 2 weeks to ship and I had to keep calling until the bike was in. I was told unless I spent $6000 on a bike, I would not get a proper bike fit- only a seat adjustment. I did get a seat adjustment- but it was 1.5 inches off. (I went elsewhere to get bike fit.) The store also forgot to give me my cleats for my new pedals. On my 2nd trip to Carlsbad store, I had them put the new cleats on. They were put on incorrectly. I went back the 3rd time to the Encinitas store as my bike was unridable due to pedal issues (I had 3 of my male cyclist friends try to clip in and adjust cleats to no avail). I could have been seriously hurt if I was a novice rider. Brent the owner said Speedplay Zeros were mostly for men... And that I should stick with my current pedals. I had to ask for the price adjustment for the pedals. I have purchased 2 other bikes previously- one from Trek and one from Nytro - both stores did a bike fit. I was told that the Carlsbad store is new and they did not have a bike trainer in order to do bike fit. The Carlsbad store is not new and how could the store owner not know there wasn't a bike trainer to do bike fit!?? I was told they would send me something for my troubles. Still waiting... read more

I guess the owner knows how to filter out my reviews thay were true and not to freindly to his business. However I have fixed the problem with my brakes took some time. You know what they say "If you want something done right do it yourself" Lee read more

Buyers beware. Despite it's 100% satisfaction guarantee, refunds are not offered in the original payment method. If you spend money there, plan on it staying there. read more

ZpExcellent customer service. Very accommodating and looking out for the customer. I had a bike built and nick worked two hours over time to get me back on the road. Brock made sure that everything was right and was very helpful in getting my saddle positioned perfectly. For once I didn't feel like I was getting gouged. read more

I was biking with my family through Encinitas and got a flat so we stopped at RIDE Cyclery to get a new tube...we bought a new tube from Mike at RIDE Cyclery...the tube didn't quite fit my bike so I took it back to him. I told him that it didn't fit and that I'd like another one. He pretty much told me that I did not know how to change out a tube on my bike. He proceeded to talk down to me in front of the other customers/staff as if I was clueless about bikes. I think he behaved like that because I was a woman and thought that I did not know what I was doing. This is not the first or last time that I've changed a tube. I did not appreciate being spoken to in that tone or manner. I'm not sure what his position in that bike shop is but I will never set foot again in that shop! read more

If I could give this place zero stars I would.. Not because of merchandise but because I've been in this shop 3 times and nobody even acknowledged my presence. No hello. No can I help you with anything... Nothing. I'm in my mid 20's so maybe they think I can't afford anything in the shop, I don't know what it is. Customer satisfaction is a big factor in return visits. Today was the last time I will step foot in RIDE Cyclery. read more

Great shop, customer service is amazing and great mechanics! Best shop in town!

The funny thing about living in a small community like Encinitas is that most people know each other in some way shape or form, and word travels .... especially with digital, and viral platforms like Yelp -- As I read the reviews of Rude, I mean, Ride Cyclery I quickly realized that not only did others have the same experience as my girlfriend and I had, but, one of the reviewers is actually a good friend of ours, Cory H. She expressed severe disappointment about the LACK of customer service she and her friends were given when going into Ride for what could have been a very quick and simple service, of which, would have resulted in future sales, etc.. The feeling could not be more mutual! A bicycle shop in small, beachy (and visitor serving) community like Encinitas would be wise to provide service with a smile to ALL customers, not just those who are die hard cyclists. This is because, people will ALWAYS return to a support a business IF AND ONLY IF the service was worthy. Am I mistaken in believing that a bicycle shop should promote bicycling equally - regardless of the bicycle rider or bike itself? Brent G -- I am not sure who you are, but your response to potential customer(s) whom will NEVER return ever was truly unbelievable. Wow. All I can say you are lucky there are wealthy Encinitans to support your horrible business. We shop local, small business in every way that we can - and LUCKILY for us, we found a customer service-focused bicycle shop in Clairemont called Q Bikes. Although we were both raised, live, work and play in Encintas, we will GLADLY drive 30 minutes away to support their store (in business for 40+ years, hmm, wonder why!) over Ride, and will do our best to spread the word. Support businesses that care, service with aloha! not an attitude! read more

Thank you for not only the great service and excellent pace of executing my needs, but also having products worth dreaming about! I am always happy to send people your way because I know they will find the same thing for themselves. Its refreshing to have a cycling shop that in Encinitas that is both well appointed, but also treats each customer equally regardless of cycling status. Thanks so much! read more

I wanted to get into cycling and I didn't know really anything about it so I went to various shops and did some research online about bikes. When I stopped by Ride Cyclery to check out a couple bikes I was greeted by an employee that was very kind and knowledgeable about everything pertaining to bikes. He helped me narrow down which bikes would work for me. They also educated me on basically everything related to cycling. I was so impressed with the customer service that I ended up buying a bike. When you are thinking of purchasing a bike I definitely recommend to stop by here first. The owner definitely steps up to the plate when it comes to taking care of his customers. read more

I had such a bad experience at this shop. The staff there treated me with such disrespect and acted like they were just so much better than me. Poor customer service. I will probably just end up going to one of the other dozen or so bike shops in the area. read more

New Jersey guy passing through on a trip from Long Beach to San Diego. Needed some softer hand grips for my "big box store" bike. The boss helped me personally and even adjusted my rear spokes (with a little grumble) for free! Hey "Old Man" its the little things like the 5 minutes you helped me that really make a difference in a business and generate good will. I noticed you had about four new "Specialized" boxes that had just arrived and my little stop over was peanuts for you, but you took the time regardless. Thanks for the assist! Rich from N.J. read more

I read the negative reviews... man, am I glad I am not in the retail business. I had my bottom bracket come loose so I limped back to ask Ride to tighten it up. I am not a racer or a regular - just someone who needed some help. It was early Saturday morning with 30 folks in the shop getting ready for the Swami's ride. Despite how busy they were, the OWNER stopped everything he was doing and spent a good 20 min. to find the right tool to fix my bike. When I asked the charge - he waived me away. He could easily have asked me to wait AND charged me fairly. A shop worthy of my business. read more

Ride Cyclery saved our vacation!!! We are visiting from out of state and needed air in our stroller tires before heading off to LegoLand. After an unfortunate stop at an auto tire repair shop where the tech blew one of the tires on our stroller, we found Ride Cyclery on Google and they replaced the tire and put air in the other tires in five minutes!!! Ride Cyclery is not just a place for bike repairs! We are mobile again and off to LegoLand! read more

Nothing but great things to say about the staff at RIDE Cyclery in Encinitas! One of my new bike tires was seemingly defective, so stopped at the shop & they dropped everything to correct the problem. Allowed me to select any new comparable tires, made an immediate install and sent me on my way. No questions asked. They obviously stand behind their product & more importantly, they demonstrate with action. Big thanks to Jay, Blaze and Brent for waking the walk. read more

Alright... so bike shops are a tough thing. Everybody wants PERFECTION out of their bike shop, and when they don't get what they want, the shop gets a bad rap. From my experience what's most important in a bike shop is that they treat you well, don't lie to you, and work fine craftsmanship. Ride Cyclery is doing as good of job as any when it comes to providing good customer service and quality work. You won't be disappointed, but remember to be nice to your local bike shop. read more

I can not say enough amazing things about my experience at Ride! I had spent the day looking for an Electra beach cruiser. I went to a couple of bike shops in Oceanside. One which was terrible (Alan's) and one which was ok with super nice help, but just didn't have a bike I wanted. Then... I ended up at Ride. First of all, I'm not a cyclist. Im a beach cruiser...literally. It could have been very intimidating as when I walked in, I was surrounded by high end road bikes and people that were clearly serious about riding. Yet the moment I walked in I was greeted by the nicest sales girl named Cynthia. She listened to what I was looking for and then walked me in the back and stayed there in a helpful way and answered every question I had, which, might I add, was a lot. I chose an electra beach cruiser and then wanted to customize the fenders, grips, seat and a couple other things. The other two gentleman that were in the shop were available and also so nice. They were able to modify my new bike right then and there and 20 minutes later I left with a fully customized, absolutely adorable Electra beach cruiser! In return, Ride Cyclery now has a new customer for life who is happy to tell everyone who asks what a great experience I had. Thanks to everyone at the shop for such a wonderful experience and a kitchen new bike! read more

I'm an amateur cyclist that rides on a university cycling team and have always had a great experience working with Brent and the team at Ride Cyclery. They are always willing to give us cycling advice, product recommendations, and help us with mechanical issues and flat tires! read more

Steve, who works here, is quite kind and was very helpful for me when my tire went flat. Very good to me and I appreciate it.

RIDE is my favorite bike shop in San Diego, by far. Brent and his staff are knowledgable, friendly, and they don't have that arrogant "what are you doing here?" attitude of so many other shops. I purchased two bikes from RIDE over the past year, only to have them both stolen from our garage. I'm replacing them with two new bikes and happy to direct the business to Brent, Owen and the awesome RIDE team. read more