I called this shop to see if they had a hard to get part for my Specialized e-bike. The guy I was talking to said they showed it in stock but couldn't locate it in the shop. He said he was going to check his warehouse and would call me back. A few minutes later, he called and told me he found it and said he would put it behind the register for me. When I went there to get it, we had a nice conversation with the guy behind the counter about bikes and riding in general. All in all, a great experience! As we don't live in the area, I'll probably never be back, but if we did, I would make this my bike shop! read more

Cadence Cyclery is my go-to for everything bikes -- and has been for years. Whether I'm picking up gear, getting a tune-up, or just talking shop, the team here is always knowledgeable, friendly, and genuinely passionate about cycling. Best bike shop in North County, hands down. read more

BIG PROPS to this shop. Its been refreshing to interact with down to earth staff. Lead Mech Adam is a hard worker and knows his stuff. Steve the manager helped get my bike ready the night before a race. He beat me but I might of had more fun. SUPPORT YOUR LOCAL BIKE SHOP. read more

Cadence Cyclery - We went fast and had fun! Conditions were about perfect out. First race in 5 years. - Bikes Near Me - Encinitas, California

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When I was a kid, I was really into cars. I had a subscription to Road and Track magazine and every month when I got my new subscription in the mail, I would pour through the pages, cover to cover learning as much as I could about what waited for me inside. The Ferraris though...MAN I couldn't take my eyes off of them. Every time a Ferrari was featured I would memorize the specifications of each car simply out of fascination for them. I got a chance to visit a Ferrari dealership when I was about 10 and after walking around trying to get as close to the cars and see them in person, the one thing I left that dealership knowing was that every person made sure I knew that I didn't belong there. It was a private club in which I was not welcomed. As a 10 year old it stung, but hey...I was 10...I would get over it, right? Fast forward to me now and it's strange that I'm now a Porsche guy and don't care for Ferraris...isn't it? I digress- my point is that experiences can shape you and form your opinions about brands and the people who represent them. And what's also interesting is that I really hadn't had an experience like my Ferrari visit for nearly 35 years...that is until I walked into Cadence Cyclery waiting for my sandwich to be made by the deli next door. I've ridden road for about 17 years, and mountain for almost twice as long. I LOVE bikes...I used to be a bike mechanic...I've taught my son how to work on bikes. I always love a chance to pop in to a local shop and see what's new and what gear people are using. Yeah, I can see reels all day long on Insta but sometimes it's nice to see stuff in person. Let me be the first to say, Cadence is not the place to go if you have questions, if you're curious about something, if you "just want to talk shop"... I think they expect the people who shop there to be on the same level as them in order to vibe correctly, and I'm clearly not. I'm sure their clientele comes from people who know the owner and are very close to the sport, which is great for them- I applaud them for finding such a great niche. But for anyone on the outside, let me save you the time and let you already know that you're not welcomed. So, let's boil down the good and bad- Good: 1. Gorgeous bikes 2. High-end components and accessories. 3. (Probably) pretty knowledgeable staff. Bad: 1. Customer service giving Pretty Woman vibes when Vivian gets chased out of the clothing store, or Ferrari dealership circa late-80s 2. Very limited selection. 3. Most inventory is priced out of the every day human's budget Shop here at your own risk. read more

I purchased 4 bikes from Cadence Cyclery in Encinitas June 2024 for over $14,000. The initial experience was not great, they had 2 bikes in stock and had to order the other 2, they told us they would be in the following week, when I showed up the following week they said they had the bikes but still had to assemble them and that would be another week.They never mentioned another week to assemble at time of purchase. They did rush to put them together and deliver them which was a good save, but still would of purchased the bikes elsewhere if I would of known that they would take over two weeks to get. Fast forward to March of this year, my 14 year olds bike rear wheel would not engage, we took the bike in and they said the hub needed to be replaced and this was caused by the wheel being loose. When I inquired why the wheel would be loose when they assembled it, they said we missed our 30 day inspection and insisted that there was no way possible that it went out of the shop with both wheels not completely tightened. He remembered because he built it himself. He also said we could do a warranty claim but they most likely wouldn't pay it and it would just be a waste of time. I then asked them to look up my husband's bike because it had a flat tire and seemed to always be losing air. He said we need to replace the tube, I then said I think they are tubeless. But he again assured me that it was tubed.. He built it himself. So I purchased 2 TUBES that they told me were the correct ones after looking up the bike they sold me. When we got home and looked they were in fact tubeless. But I figured I'll just put the tubes in since I have them. Unfortunately they were too big. Today when I was picking up the repaired bike I told the 2 guys at the register what happened they seemed sympathetic and nice so they got the manager to help me. Unfortunately he was not. He said that I could have used the tubes that were sold to me, followed by "probably shouldn't.... but You could". He also said that the shop never makes mistakes on bikes going out of his shop and that he would put money on it. So long story Short we paid for a hub on a bike under Warranty, due to the wheel being loose. I told him that we were loyal customers that support businesses that take care of their customers and provide good customer service and that he would probably lose us as customers over $211, to which he replied he really didn't care. Just really nonchalant, arrogant. We really could care less about your experience. I honestly think I would of probably had a better experience buying bikes from Target! read more

Not sure where I can erase the previous review, but these guys redeemed themselves. Mechanic helped me before he was even checked in. Nice job man, thank you. read more

The lead mechanic here, Adam J., has always steered (unintentional pun) my wife and me in the proper direction for our multitude of needs for our variety of bikes. He knows almost everything about everything already. But on the rare occasion he doesn't yet know the answer, be does the research instead of just winging it. I have experienced the damage that an inept mechanic can do to a bike and do to a body. North County is very fortunate to have a bike shop like Cadence and a gifted yet humble mechanic like Adam. Give Adam the respect he deserves and has earned by understanding the enormous amount of bikes he is expected to give (painstaking) attention to. I recommend calling ahead for a service appointment instead of unreasonably expecting him to stop what he's doing, and put your bike ahead of everyone else ahead of you. Steve and Cooper are fantastic and get my highest praise as well. read more

Dropped in with an issue and it was fixed immediately no charge love this place - gears were checked tires pumped too

I have drive train problems with my favorite bike. there components have been recommended and installed by good bike shops elsewhere over the years. Some are obsolete and not available. Adam was able to find compatible parts on line to save having to replace shifters/brake assembly. He took the time to make it affordable. He has a wealth of knowledge about the evolution of parts over the years, the up sides and down sides, the strengths and weaknesses of each and with an eye to keeping the solution affordable. read more

Great shop, perfect location on the 101...super helpful and friendly staff. Perfect location with great sandwiches and coffee next door.

Excellent service and excellent people work here. They always greet you with a smile and hello, unlike other bike shops. I've had the opportunity to have Adam work on my bikes and he is a fantastic mechanic (book ahead because the word is out). They have several groups who meet at their shop. One particular group is called Team Best. They are a group of young cyclists and you'll see them on Saturdays after their rides. All in all this is such a groovy little shop. They helped me replace a bike while it was still under warranty. I have a cycling group as well and always send my riders here. A few have purchased bikes from them. I am a fan! They are a fantastic group. read more

Cadence Cyclery - Bikes Near Me - Encinitas, California

Best bike service I've ever received! Bike broke on flight and the owners/staff went above and beyond to hunt down the part needed. On top of that, they got the repair done in lightning speed for an event. THANK YOU GUYS! read more

Stopped by here with my daughter on a Sunday afternoon and a very pleasant knowledgeable, young employee named Luke went out of his way to help us with my daughter's bicycle even though the primary mechanic was busy he got us on our way and didn't even charge us! I will definitely be going back read more

Everyone just stands around and no one helps you. I would not go here. You would think they would want to sell their products.

Went today. Yelp said it was open but in fact it was closed. Yelp needs to be up to date otherwise people will show up and be disappointed.

Nothing but gratitude for the top notch team at Cadence! I ordered a new bike through them and Steve was 100% dedicated to helping me customize and build my dream bike every step of the way. Also got fitted by Eric who was a total pro, and worked with Adam on fine tuning build details when my bike arrived -- again, their expertise was clear and I had total trust in their work and advice. Elaine was manning the shop a few times I was in to get measured, pick up my bike, test ride etc and she was super friendly and helpful as well. Every person I interacted with at the shop clearly loves what they do and it comes through. Overall the shop holds itself to a high standard, is dedicated to the customer experience, and embodies the sense of community special to cycling. If you want your bike to be taken care of by people who really know and love what they are doing, this is the shop for you. read more

Out riding bikes with my daughter this weekend. She was having trouble shifting due to a deformed cable housing. We stopped by Cadence Cyclery. A very nice, friendly, and knowledgable young employee named Luke helped us out and got us on our way. I was so impressed and will definitely be going back to this bike shop. Thank you Luke!!! read more

Update to my previous review as I decided to give it another try and had a completely different experience on my next visit. I decided to try a bike fit here and feel I left with a bike that will be noticeably more comfortable/efficient. Also was able to get a quote for a bike upgrade. I look forward to having a local bike shop I can go to for cycling needs. read more

Adam chopped my noob knob. Chopped it real aerolike. I just wish they had more chamois cream in stock. I buy that stuff by the case. I put it on my dogs. Also, when they call you, their caller ID comes up as "Funky Town" which is rad because you're getting a call from Funky Town...well, rad at first. But then, that song is stuck in your head and it's a really bad song when you're not on drugs. read more

Cadence Cyclery - Bikes Near Me - Encinitas, California

I bought a new globe haul st from Cadence. The thing has been a nightmare and is currently back with them for the third time apparently being fixed. Not their fault that the machine is faulty but their customer service has been dire. The bike has been with them for the past two weeks and no sign of getting it back. There are plenty of bike shops around and I'd choose another one read more

A top-end bike shop with helpful, unpretentious staff. Velotown sits along the cycling haven that is Pacific Coast Hwy, and stocks and services many of the top brands. They're even a Canyon Bicycles Service Center. Possibly the first shop to do that. I get all my questions answered and all the help I need to fix my bikes, even if I'm just buying parts and doing it myself at home. Great customer-first shoo. read more

Cadence Cyclery - Velotown group rode! - Bikes Near Me - Encinitas, California

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I rode in a race with mud up to my axles and I obviously got something in my wheel bearings. The rear wheel had 1/2" of play. Cadence was busy but they booked me in for a Friday and my bike was done Sunday morning. New wheel bearings and a solid roll. Adam the Mechanic was helpful and encouraging and got me going again. The pick-up was easy and I checked out fast. This shop is new and they appear to have hit the ground running. Wish they had a texting system like a lot of businesses to update the customer. That would have helped but overall, everything went very well. Glad to have a Specialized shop in Encinitas! read more

Not much of a showroom, and not much inventory, but twice I have been in need of a small repair, and they pulled through both times. Friendly service guy, and plenty capable of the small fixes I was in need of. read more

Bikes are hard to find these days. They had what I wanted in my size! Maybe that was luck, so why five stars? Super friendly, Elaine was great, Adam was great, Max was great, got me rolling out the door, installed the pedals, cages, etc for me. I have advised all my friends to give them a try. Although for some reason I want to call it Velohouse and not Velotown. And they are open seven days a week!! Open when I can go, I don't have to jump through hoops to go to a bike shop. Bravo. read more

Cadence Cyclery - The new ride! - Bikes Near Me - Encinitas, California

I'm very impressed by Eric Takayama's knowledge and professionalism in getting the correct bike fit. Eric has a science of fitting someone to a bike down to the millimeter and will ensure you walk away with a PERFECT fit. I'm new to Cadence Cyclery store, but the staff is amiable and helpful. Remember that If you plan to get a bike fitting, you must allow at least 3 hours for it because you will get into all the nitty-gritty items like posture and bone structure that are often overlooked. I appreciated the thorough experience and will return for all my bike needs. read more

Phenomenal crew at cadence. Highly recommend. Have a all the goods. And a cafe next door.

I was happy to find Cadence Cyclery and Adam (the manager)! They have been a complete pleasure and I seem to great hands. Adam took the time to ensure all my questions were answered about my bike (& more!). Looking fwd to working w/ them for years to come! read more

Thanks to Adam at Velotown. Great mechanic who always steers me in the right direction and keeps my bikes running great.. If he tells you stuff is worn out or not working properly it's true. No bs with him read more

I was in Encinitas for a couple weeks and had the pleasure to meet the entire team. From the store front you are greeted with nothing but kindness and experience with any issue or question you may have. On top of the great customer service, the shop has the highest end product from time trial gear all the way to gravel bikes. Additionally, they have the best bike fitting service I have ever experienced in my 10 years cycling. Eric Takayama has decades of experience and knowledge combined with a friendly approach. If you have the time I highly recommend any of the additional services provided by this shop. read more

Excellent service always! These guys "know their stuff" and always take the time to answer your questions and go above and beyond to leave me impressed with this shop experience! read more

Max at Velotown is the man... very knowledgeable , very kind and helped me before the shop was open this morning, repaired my flat and hooked me up with flat repair kit.... I'll definitely return to support this shop. Thanks Max ! read more

Go see Eric at Cadence for your bike fit. Racing at an elite level of triathlon requires the very best in order to perform at my very best. There is no other person I have found better than Eric. He has continued to provide the professional expertise on every level. Road, Tri, etc. Thank you Eric and Cadence Cyclery! read more

Service and selection are great! I've been bringing my bike to Adam, the head mechanic, for quite some time. I know I am always in good hands; he knows all there is to know about bikes, mechanics, and maintenance. He always provides top notch service along with everyone else in the shop. The staff has been so friendly and knowledgeable. This shop used to be called 'Velotown' but new partners have come in and completely flipped it!! Cadence Cyclery has a sick bike selection, and they are constantly bringing in new products and killer brands, even partnering with smaller local companies. Definitely recommend checking them out and bringing your bike here for any maintenance needs! read more