I absolutely recommend this business. After looking around at most stores in Oceanside and Carlsbad , My family and I have been in the store twice, and the staff has always been extremely helpful answered all of our questions. My son had his eye on an E bike at the store & finally came in for the purchase. We are 100% satisfied & will definitely be back!! read more

Carlsbad e-bikes & more - Bike Rentals Near Me - Carlsbad, California

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Very poor customer service and extremely high labor costs. I just needed a flat tire repair and was treated like I was an inconvenience. I left with my Ebike and went down the street to www.electricbikeca.com in Carlsbad. I was in and out in 20 minutes and given a very price for the new tube and labor. read more

Wonderful wonderful customer service by David! Very respectful and knowledgeable of bikes! We are locals and tried this on Super Bowl Sunday. Very enjoyable and such a great experience along the beach in Carlsbad! 5 stars !!!!! read more

Carlsbad e-bikes & more - Electric stretch bike for my daughter and I and regular e-bike for my husband. - Bike Rentals Near Me - Carlsbad, California

We are Carlsbad residents and enjoy e-bike riding along the coast. We have looked to Diego C. at Carlsbad e-bikes for help with our bikes several times. Each encounter was friendly, professional and so, so knowledgeable. There have been stories to share. There has been much to learn. It is a comfort to know we have such easily accessible bike help nearby, but even if you live a distance ( we have tried other businesses) it is worth your time to take your bike here and to consider buying from them. Backup service is great. Carlsbad e-bikes and More is located in the village of Carlsbad ( Village Square). Make a day of it and have lunch at one of the cute restaurants just steps away. We appreciate the help and caring that we have been given . read more

From the moment we arrived, the warmth of the staff, top-notch tech support, and seamless website made it clear--Carlsbad E Bikes And More is in a league of its own. Diego, aptly nicknamed the Doctor of Service, had our Aventon Adventure dialed in, torqued up, and ready to hit the beach trails in no time. This place truly speaks for itself. Whether you're looking to rent or need expert service on your own ride, don't miss the chance to stop by next time you're in Carlsbad. Coastal cruising and cycle care simply don't get better. Huge thanks to Diego and the entire team--you're the reason we'll keep coming back. --Albert & Lara read more

The sales rep Kaylor was great. I had reviewed a couple of cheaper bikes online and was slightly familiar with a few more expensive models but had never been on an ebike or even seen one up close. They explained everything and I got to test them and ride in the parking lot. I'm old school and grew up on a 10 speed bike. And my son had been begging for a family bike ride. I ended up getting a great bike at a great price with all the accessories. It was set up for me and I took it home the same day. They have delivery of it doesn't fit in your car. Turku the nicest people ever but more importantly super knowledgeable. About warranties or anything. Great group. I would highly recommend them read more

Great service, friendly and Diego answer all my questions and even took the time to check my battery. Of all the places I done business with regarding my e-bike, this was easily the best. Thank you Diego! read more

Terrific experience with these folks. Polite, helpful and courteous. They were kind enough to let me keep the bike a couple hours past due and didn't charge me. Not that it is standard practice, but I greatly appreciate the gesture. WELL DONE, guys...I will happily recommend you and will be back myself. James Spillman read more

We had a really good experience at Carlsbad e-bikes. Dave helped us and he was friendly and knowledgeable about the exact bike I wanted. He even showed me a matching helmet which is so cute! I only have one complaint which I didn't realize until after I left the shop. They charged me $125 on top of the cost of the bike for "assembly". we bought a model that was already assembled on the floor. And had a few miles on it. I feel like something like this should just be a write off for the shop. We could've "assembled" it ourselves if we had ordered it online from the manufacturer. But I do LOVE my new bike. read more

Carlsbad e-bikes & more - Blue Aventon Pace with matching helmet - Bike Rentals Near Me - Carlsbad, California

These guys are legit but slow as dirt when you need your e-bike tuned up. Expect to not have your bike back for a week. They will tell you 3-5 days but nope., longer. I can get my car tuned up in two hours, but this place takes full week to tune up a bike. read more

Incredibly great experience; we are here on a staycation and wanted to take some bikes out just to Cruise along the beach - it was our son's first time on a bike with gears... The two young men that helped us get set up were incredibly friendly and helpful... they made the renting super easy. When we returned, checkout was a breeze as well, and David was awesome. Highly recommended... We will be using them again! read more

Went to SoCal last month to participate in the Bike The Coast ride. Got down there and realized that I had forgotten to pack my multi-tool. Wandered into this shop right around closing time. Told them I was looking for an inexpensive multi -tool. I like to have one just in case! Chief of Sales, David Ojeda, understood my need and provided what I needed. Fortunately I did not need it on the ride, but was able to help out a fellow rider who was in a bind. Thank you David and Carlsbad e-bikes & more. You helped me and others have a successful ride! read more

David fixed my tire so fast and gave me a great discount. I was super impressed with the service. read more

Carlsbad e-bikes & more - Bike Rentals Near Me - Carlsbad, California

I purchased my e-bike from Carlsbad-bikes little while back. When I first went to this store I was greeted and the staff answered all my questions and sent my off on a test ride and didn't have any pressure on the sale. I purchased a few extras & they helped me load up my new bike & I was on my way home. This is a great place to purchase your new bike or accessories. read more

Carlsbad e-bikes & more - Bike Rentals Near Me - Carlsbad, California

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They were the absolute best!! They fixed my bike and also helped me get it into my car!!

Dave was so knowledgeable and helpful. Very grateful to have a place where employees are actually help!

I love this bike shop!! I had to get my Aventon e-bike repaired and they were amazing!! It did take about 3 weeks for my bike to be repaired, but that's because I wanted all OME parts and that took a little bit for them to get (shipping). I worked primarily with a man named "Anderson" and he was the best!! He was super nice, friendly, knowledgeable and answered all of my really annoying questions patiently and with a smile! When I picked up my bike, another employee saw me struggling to get my bike put in my car and he graciously came over and said, "would you like some help?" and he taught me a easier way to load my bike! I couldn't have been more grateful!! So! My whole experience from start to finish was great!! The shop itself if really cool. They have a ton on bikes for purchase and to rent. If I ever buy another e-bike, I'm coming here for sure!! This is the best customer service that I've had in a REALLY LONG TIME!! read more

Great service! Employees helped unload and load my ebike. Tire was fixed promptly in a same day service! Will definitely use this business again! read more

Caden and Carter are the best! Helped us buy two bikes that we love so much! We got a flat tire and they had an unbeatable price to get fixed in 24 hours. 10/10 recommend buying or renting your bikes here - great price, such helpful staff and great location! read more

The process was easy, and very low price. The staff was extremely hospitable and welcoming. read more

Carlsbad e-bikes & more - Such a fun experience! - Bike Rentals Near Me - Carlsbad, California

Fantastic service. A great place to rent and also to get your bike fixed. Diego was very helpful and things got done right away.

We had a great time on the e-bikes. Thanks to the staff for being so helpful . I would recommend anyone thinking about riding a e-bike for the first time to pull up here read more

Thanks Carter for fixing my wife's chain on her Pedego. Appreciate the fast customer service!

My family was on vacation and staying in Carlsbad a couple of weeks ago. We had hoped to rent a golf cart and electric bikes but did not arrive in time to comply with the two hour rental requirement. I recently bought an electric bike and wanted my daughter-in-law and on to have the experience of riding one. Dave spent an entire hour giving them the opportunity to ride in the parking lot and also to ride with my four-year-old granddaughter. He knew that we would be unable to return another day to ride due to commitments, yet he gave us the attention one would expect if were buying electric bikes. Despite the disappointment of not being able to ride around Carlsbad, this hour was one of the best of our vacation because of Dave's kindness and attentiveness. I would highly recommend Carlsbad E bikes and More. Ask for Dave. He is the best!!! read more

Carter was awesome. 10/10 recommend. Very quick and helpful servicing my mountain bike

Just buy your e-bike here! These guys are the best in SoCal! I did tons of research and visited every e-bike vendor south of Oceanside and these guys really took care of me. I had a very specific need for an e-bike and David (Chief of Sales, look for the super nice guy in a baseball hat & shorts) spent a long time with me, asking me questions, listening to my requirements and I ended up with exactly what I needed for the right price. Fantastic guy. The bike worked perfectly, it never let me down for what I needed it for. However, about 6 months in, the bike had some technical issues so I brought it in. I handed it off to their main tech, Diego (look for the other super nice guy in a baseball hat and shorts). Dude was as motivated to fix that bike as a tick in a sasquatch and would routinely call me personally with updates. It was amazing. He discovered a few bugs and worked with the manufacturer to get them patched. Then he found a few a more bugs and he worked with David to offer me a replacement bike. They did all the legwork with the manufacturer, I did nothing. Then they offered me more options if I wanted to change brands as well. I went down and ended up with a better bike, got some money refunded, and David showed me how to register the new e-bike with the manufacturer who had a special deal going on. With this deal, I got, (no joke), about $700 worth of free accessories (rack, back seat, extra battery, storage stuff and more). So, yeah. Best local neighborhood bike store in SoCal FOR SURE. You'll be taken care of. Never going anywhere else. Support these guys. read more

Diego and his service team are top notch. If you need something fixed or installed, I recommend them. I recently needed work on 2 road bikes that I couldn't manage--install Look pedals with damaged threads, and remove a cassette that was frozen that I could not break loose. They did it quickly and expertly. I am confident to take my bikes there for service--ebikes and road bikes. Note that while the store sells mostly e-bikes (good selection!), the service department can and does repair/tune any bike. read more

David Ojeda was terrific! Helped me put together a kids scooter... no charge Great community service, Thank you! Ko Roston read more

Friendly efficient bike rental shop. We rented two Pedago electric beach cruisers and used them to go up and down the coast highway to a bit beyond UCSD and back (45 miles round trip). Staff explained the bikes well and they were easy to use - power assist level 1-6 adjustable on the left side, Shimano gear changer and electric power throttle twist on the right. I never used more than the 3 power assist and pedaled constantly except on downhill grades. She would go on pure power at times and cranked it up to 4 even 5 occasionally. Her bike ran out of power at about the 35 mile mark so I switched with her. Mine kept going to whole 45 miles and used up only 2 out of 5 battery indicator bars - not sure why the discrepancy in range even given that she used more power than I did. One of the staff thought it was because her bike wasn't charged up entirely the other thought it was just because we went such a long distance. Without electric power assist beach cruisers are definitely not the way to go for long distances - need more like a racing road bike. Beach cruiser seats are just never that comfortable for long distances either. But with power assist - uncomfortable seat or no - these things make the uphill from Torrey Pines State Beach to the Scripps Clinic seem like nothing, and I was on only level 3 power assist pedaling the whole way. I've done that hill many times on a regular non power racing bike and it's far from a breeze. A tie on basket they gave us flew off - along with our lunch which was lost all over the road - at one point. If you get a basket make sure it's attached securely. For the battery loss and the basket mishap they gave us 10% off the rental with came to $145 total (they add sales tax - even though it is a rental) for two bikes all day. We weren't gone all day was more like 5 hours but anything beyond a 4 hour rental you're better off paying for all day. It's a good outfit with caring bike enthusiastic staff. read more

Had a great day out on bikes for the day. David was very knowledgeable and helpful. Wonderful family friendly place. We will defiantly come back. read more

Took my daughter's Super 73 in because the brakes weren't working and wasn't sure if I needed new pads or just an tuneup. Kayden (sp?) had a look, said the brakes looked fine and just needed to be adjusted. A few turns here and there and I was on my way, no charge! And he tightened the handlebars and put air in the tires for me as well. In and out in under 5 minutes and no charge for the adjustment! great service. Thank you! read more

Great service with knowledgeable staff. David was very attentive and asked a lot of questions about what we were looking for in an e-bike. Overall good experience during the purchase process. read more

Stopped by this morning because my sons's RadRunner2 was not working and despite my best efforts with both the manual and YouTube, I couldn't figure out what was wrong other than some type on connection fault. Thankfully Diego was ready and able to assist. Within minutes he diagnosed the problem and had the part on hand to switch it out. Defective piece covered by our warranty. All done in under 15 minutes with great professional service. Thank you!!! read more

Diego recently took care of us when my son's older Super 73 needed new tires but we've been to Carlsbad e-Bikes several times for service on the brakes. They're honest, helpful and do great work. I highly recommend them to everyone I know in north county. read more

I have been wanting an e-bike for a while now, and did tons of research online. I stopped into Carlsbad e-bikes and talked to David. I told him what my use and needs were and he showed me a bike in my price range that met all of my criteria. He was kind and did not pressure me. The next day I stopped into a different e-bike shop in Oceanside and walked out after being offended by both salesmen. Apparently I'm an idiot if I don't want to spend over $2,000 and that was not the way to win a sale. I immediately drove back to Carlsbad and bought the bike David showed me before. I wanted a basket and they installed it for me. It's so much fun and I'm already having a blast. Thanks David for understanding what I wanted and for your kindness. read more

Carlsbad e-bikes & more - Velotric Discover - Bike Rentals Near Me - Carlsbad, California

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I would never recommend taking your bike for repair at this shop. The service department was probably the rudest service I've ever experienced. He was short and did not really supply an answer to my questions. If I were the owner I'd replace him immediately read more

Cayden was incredibly helpful in helping me in my decision process. He has excellent product knowledge, people skills and he listens to what I needed. I spent a lot more than I planned but I think his input enabled me to make a better choice than what I originally planned. The bike shop I went to in Mission Beach was arrogant and not helpful at all. It was worth the drive from Santee for the quality service I received in your shop. read more

George was the perfect salesman and I got the exact bike I've been looking for! Even a little place place on my bike for my little dog.

Avoid this place! Staff was rude and condescending. Spend your money somewhere else. There are so many other places you can rent from. Save yourself the time and money. You're welcome. read more

My daughter's e-bike got a flat nearby at South Carlsbad beach so she called the shop and inquired about a repair. They told her they could repair it while we waited. I drove to her location to load her bike in my truck and we went straight there. When we arrived, the technician informed me that he's already helping a customer and the repair could not be done while we waited. Another employee told me it could take a few days. If I had known, I wouldn't have bothered driving it over here and I would have found another solution. Failure to set the proper expectations or hold to your word is reason enough to avoid this business. Plenty of other places to either rent/buy an e-bike or get a repair. read more