The friendliest most professional bike/ business that I have encountered in a very long time…read more The owner was kind enough to facilitate a bike shipment to Las Vegas for me and my son at half the cost. The shop was clean, staff was super friendly and helpful. Please visit and use this business for all your bike needs!

I wasn't going to leave a review, my bike needed to come back twice after my initial service, as…read moretheir quality control seems to be a little lacking, but when their employees (owner?) had to make unnecessary, snarky comments, on my way out, I changed my mind on letting others know about my experience. Background: The week before 4th of July, I needed my rear brakes bled on my mountain bike, as I wanted to ride it in the Oceanside bike parade. The local bike shops near me had no availability, likely because the thousands of other riders in the area, also needed some service before the event. I called Omega, which is about a 20 minute drive for me, and they confirmed they could accommodate me. After putting a lot of road miles on my bike last year, I figured there would be some other items needing to be addressed. Regarding the rear brakes, they said they needed to replace the rear caliper, not just bleed the brakes. Omega then messaged me and said the chain was stretched beyond its service specs, and I approved the replacement. Then came a message saying shifters needed to be degreased, and one adjusted. Also, the rear tire was older and they also recommended replacing it. Cool, approved. Then a call saying the rear cassette should be replaced, as the teeth on it were also worn beyond spec. My $65 brake bleed was now a $400 bill, but again, I put thousands of road miles on it last year, and as this was a high end bike when I bought it 15 or 16 years ago, I'm OK with spending some money on it. Fast forward to picking it up a few days later. I didn't bother test riding it in the parking lot, as I trusted they did that, so I took the front tire off and put it in my hatchback. The next day, I go to ride it for the bike parade, and immediately found that while pedaling, it's making all sorts of grinding noise, and the chain is frequently jumping off the front sprocket. Note, I had no drivetrain issues before bringing it in, it shifted well and always stayed in the gear I put it in. The bike parade was a slow, 5mph ride, all of 7 miles round trip, so I dealt with it. After the holiday weekend, I brought it back to Omega, let them know what was going on, and left it with them. They called and let me know one of the front chainrings was worn, and needed to be replaced. OK, odd that this wasn't noticed while they were doing all of the other drivetrain work, but I approved it, and some new grips to replace my original ones that were getting sticky. I picked up the bike, again removed the front wheel to fit it in my car, and brought it home. Right after pickup, the family took a vacation, so while a few weeks passed, zero miles were put on the bike. The day after I got back in town, I go to ride the bike, and it has the exact same issues as it did when I brought it in the last time! I bring it back to Omega, leave it with them, and they message me later in the day that the rear hub was loose, and that there was a broken chain link (again, this was a brand new chain that they installed 7 miles ago, and they were the only one who touched the rear hub with all the work they did). When I went to pickup the bike, there was no apology, and furthermore, Mark, who I believe is the owner, made comments that the chain was very dirty. I reiterated that the bike had literally been ridden 6 or 7 miles on the road since the first service, when it was replaced, so I'm not sure how that would be. The woman who works the counter also had to chime in with some comment about the chain being dirty as I was walking out. I don't even know what that would have to do with anything as they said the issue was a broken link and lose hub! Reading the other below average reviews shows others have dealt with their rudeness as well. As such, I won't be returning, nor can I recommend this shop.

I love this place. I bought my first Ebike from them in 2021. It got stolen so I bought a cool…read morelooking red Kabbit from them about 2 months later. Cool looking bike with tons of little issues. It always had a flat, so I learned to change those . And I think i was in the shop once a month getting new breaks. So, I got a chance to get to know a few of the guys. Rob, who is a really chill swarthy young man in his early to mid twenties. This young man named Mark who was a extremely friendly young Mexican man who has moved on to becoming an Emt i believe. Any repair big or small they have completed ASAP, they're always professional and friendly to everyone who walks into those doors. And they are great with communication and calling. With my current Ebike, because the kabbit had a wiring issue and had a little fire, UNDER MY SEAT‍. I returned to Alan's because I knew id get a fair price for a decent bike. Sure enough Rob hooked me up with the Ava Big Sur, literally the first one they built out the box. I love this bike and I cant say enough good things. Well, there haven't been many problems but 3 big ones. This is to be expected because my bike is my transportation. So 365 this bike is on the road.​ first there was a wiring issue and the owner himself rewired my whole bike (2 year warranty FTW), then this time last year I was having throttle issues so we swapped that out for like 60 bucks, now its the controller which is funny because I told Rob I think the controller needs to be replaced with the throttle (you cant see me but im shaking my fist jk). All these repairs combined the big issue was the wait. If you could imagine suddenly youre walking 7 miles in the rain at 4am to work. But thats not their fault. Sadly they dont have the wearhouse from Indiana Jones so they dont have every part to every bike. I understand this is a long review, but I feel ppl only talk about when theyre mad. Never give flowers. So to Alan's Bike shop, personally, thank you for your years of fantastic service and amazing staff.

There are quite a few bike stores in the area, but Alan's stands out for service and expertise…read more The staff know bikes - as they should! - and are helpful at suggesting fixes for issues. I had a recumbent picker rebuilt here - end to end replacement of nearly everything - and they did a great job. It took a while, mostly because of having to order parts. I would go out of my way to take my bike here, over other local shops.

Love my new Happy Ebike. James was wonderful in giving…read moreMe details on the functions of the bike and car bike rack.

I need to get in touch with these people, but I don't know how; I've tried every possible method on…read morethis site, and I'm getting no response. I placed an order and received the wrong item, and I haven't been able to process the return! Please, if anyone has managed to contact them, I need help with this!

The nicest people fixed my husband's bike for Father's Day. I wish we would have all supported this…read moregreat business and now they're closing down. His bike got rusted at the beach and they put on new handle bars and cables and did an outstanding job!

I've taken my bikes to SoCal Bike for repair work 4 times. Each time the repairs were done on time…read moreand reasonably priced. Thank you !

Arrived in Carlsbad from out of state and needed my Juliana Furtado serviced for a quick tune up…read moreand a cross threaded derailleur after the bike had travelled across country in a bike bag. Quick turn around service and the bike worked beautifully and was able to keep up with the MTB ladies ride in Sun Valley, Idaho and with my little nephews who I was visiting in Carlsbad! P.S. If you love supporting young entrepreneurs (can't believe he's in HS) who are knowledgeable and engaged, then this is also the shop for you! Win!

Great customer service and professionalism. I will return. We took our daughter's ebike here to get…read morethe brakes fixed. It was fixed quickly and well.

How have I not written a review for Alex yet?! I took my bike down route one and got a flat tire…read moreand like a biking noob had no tools or tubes. Opening up my trusty Yelp app, I was able to find this business, call him and have my bike repaired/fixed on the road all within an hour. We truly live in magical times. Alex has since then come to my place to help me and can tune/repair/advise and is an overall A+ human who truly cares about his customers/clients and not just how much money he can get out of them. I trust him fully with my bike needs for the future.

Couldn't be happier with the service got to my house 30 minutes early diagnosed what was wrong with…read moremy brakes and fixed it on the spot no problems whatsoever worked efficiently and clean answered all of my questions. Very professional came prepared with a great attitude. Bikes running as good as new with new brake pads and a cleaned up rotor would highly recommend

Alex is outstanding. Full stop…read more I reached out to Mobile Bicycle Repair North County after realizing one of our bikes wasn't riding quite right. From the first message, Alex was responsive, clear, and professional. Scheduling was easy, he confirmed in advance, and showed up exactly when he said he would. What really stood out was his expertise and honesty. He immediately diagnosed an issue that could have become a much bigger safety problem if left unchecked. He explained everything in plain English, walked me through what he was seeing, and fixed it efficiently on the spot. No upsell. No unnecessary work. Just straightforward, high-quality service. The convenience of having someone this knowledgeable come directly to your home is hard to overstate. It saves time, eliminates the hassle of transporting bikes, and you get one-on-one attention from someone who clearly takes pride in his craft. If you care about your bike and want it serviced by someone who is sharp, reliable, and genuinely trustworthy, Alex is your guy. We'll be using him for all our bikes going forward. Highly recommend.

I love this company! I went out to take my morning ride and had a front tire flat. I called Alex…read morethe owner of the company and he was here in the matter of a couple of hours. He also checked out the gears and oiled the chain and everything else that needed attention.. I completely trust him and he is reasonable as well. $85 for the whole shebang!

My mother has been a loyal Specialized customer for years, and the recent recall of her Turbo Como…read moreSL was extremely disappointing. While I appreciate that Specialized addressed a serious safety issue, the way the recall was handled left us frustrated. The recalled bike posed a risk of serious injury or death through no fault of the customer. Despite this, my mother was required to pay approximately $1,750 to receive a replacement Turbo Vado because there was no comparable replacement option available. It is difficult to understand why customers should have to spend thousands of dollars to replace a two-year-old bike that was recalled due to a manufacturing defect. The process was also slow and lacked clear communication. During the delay, the color she originally wanted sold out, leaving her with fewer choices. Between the unexpected cost, uncertainty, and limited options, the overall experience did not reflect the level of customer service we expected from a company with Specialized's reputation. We have always believed Specialized stood behind its products, which is why this experience was so disappointing. I hope the company reevaluates how it supports customers affected by major safety recalls so that loyal customers are not left bearing the financial burden of a defect that was beyond their control.

I do not usually take the time to write reviews, but in this case I felt it was absolutely…read morewarranted. I contacted the shop after my 2021 Turbo Levo, with only 500 miles on it, suffered a motor failure. From the start, Michael was extremely helpful. He took the time to walk through the error codes with me over the phone to make sure the diagnosis was accurate, and once we confirmed the issue, he got me in the very same day. Although the bike was out of warranty, Michael and Specialized recognized that a motor failure at such low mileage was premature. They stepped up and offered a goodwill credit to help offset the cost of a full motor replacement. That gesture meant a lot and says a great deal about both the shop and the brand. It showed me that Specialized stands behind its products and that this shop stands behind its customers. Michael took excellent care of both the bike and the entire repair process. I just finished a shakedown ride through Tecolote Canyon, including the climb back out, and the bike felt absolutely brand new. I live in San Diego, and the drive to Carlsbad is not exactly convenient, especially with traffic, but after this experience I can say without hesitation that I will continue making the trip. The level of service, professionalism, and care I received made me a loyal customer. Thank you to Michael and to Specialized for doing right by both the bike and the rider.