Love this place! Always professional and so helpful. I went in for a bike tune up and the guy checked it out, put air in my tires and said it was in good condition. No need for a full tune up. Saved me money. read more

Totally seamless experience from start to finish. The staff was incredibly pleasant and helpful, and while the bikes were gently used they worked great! read more

Super friendly and accommodating. Hadn't ridden in years, rented and on the road in minutes with a helmet and lock! 25 bucks for 4 hrs. Great shop read more

Beautiful day and I was sans bike. Booked online and had one within 30 mins. Very quick and professional service!

Purchase a Giant Garden City bike yesterday and the staff was very helpful. Chelsea, the sale person was great , she example the benefit of several different bikes and help me pick one that fits my needs. She didn't force the most expensive bike like most bike shops I visited throughout my neighborhood. Will definitely keep this as my bike shop. read more

I purchased a bike a few month's back and needed to do a proper fitting. I went to the website and made my appointment for the Pro Fit, the session with Alex went very well. It took about 2 hours but we went over a myriad of things. From cleat position and crank length to rim vs disc brakes. Alex was attentive and engaging he listen to my needs and fine tuned my fit were I am confident will translate to a more comfortable ride. Would absolutely recommend them for a fitting and any equipment sales needs. read more

I've never written a review of any kind before, but after leaving "ride Brooklyn" this morning I felt compelled. The staff is extremely friendly, helpful and knowledgeable. Went in for a repair on my trek hybrid bicycle. The chain was slipping and I couldn't figure out why. Mark was really helpful and explained that it was probably a simple issue of having a stretched out chain. He gave me a couple options to choose from and was never a "pushy salesman". Cheers to you guys at "Ride Brooklyn". I'll definitely be back for ANY of my cycling needs. cheers! Matt H. read more

The best bike shop in Brooklyn. Went there to get a bike and didn't know what I need and they helped me find the perfect bike. They are super friendly there. The shop is nice and organized. Definitely going back for any thing i need or if I need my bike fixed. read more

Ride Brooklyn - Bike Rentals Near Me - Brooklyn, New York

The Asian guy that works the counter is extremely nice and helpful. He treats everyone like a friend. He wasnt fake nice or phoney trying to hustle me, getting me to buy anything. I went in there a week and a half ago to check out what they had. When I came back with money after checking out multiple other shops and deciding on Ride Brooklyn, he remembered me! This made me feel wanted and happy there. I bought an awesome affordable Giro helmet and a bike bell that rings twice every time you pulls the lever that he recommended. I left and came back to ask if they had any thick glue I could put in the screw that keeps the bell on so that it would make it harder for people to steal when locked up on the street. The guys in the back helped me out for free by letting me use a dab of glue. Awesome bike shop with great vibes. Will be shopping here again. read more

After going to Ride, I decided to do a little comparing, so I tried a few other places out. None of them compared. 2 days later I returned to Ride and Jacob was there again, and he was so nice and helpful and I left super excited with the right bike for me. The price didn't kill me either! A friend recommended them to me, and I STRONGLY recommend them to anyone. Best place to get a bike! read more

I had not ridden a bike in about 15 years. Upon starting a new job which offered to pay for a new one, I took them up on it and came to RB. It was an excellent experience. The staff is patient, honest, knowledgeable, and very friendly. Installation of a few accessories I also picked up (bike lock, flat tire repair kit, cell phone stand) was also quick. Their prices are very reasonable (I checked), and they seem to cater primarily to commuters. Really a very pleasant experience all around, and I am not one that is easily pleased. The single item I wish they did was offer classes more frequently on repairing flat tires. But really, that is a very small gripe. Patronize this shop - you will not regret it. read more

This is a great bike shop. The staff was kind, helpful, thoughtful and not at all pretentious or condescending. (That last point is important!) I visited the shop quite unexpectedly on a Thursday afternoon because I got a flat tire near Prospect Park. I know how to change a tire, so all I needed from the shop were a new tube and the use of their bike pump and tire lever. So far so good. Basic bike shop stuff. The difference compared to other bike shops was that the staff was really welcoming and friendly. They were happy to let me change the bike tire right in the store and they helpfully answered a few questions I had about how to get the tire to fit better on the rim, etc. The price of the tire tube was more than reasonable. Actually, it was quite cheap. So, I am giving Ride Brooklyn five stars for being a pleasant shop with GREAT ATTITUDE. I'll definitely take care of my Park Slope bike needs there from now on. read more

I wish I could give this place 500 stars. Every time I go in there for service, the staff is incredibly nice and helpful. They work quickly and are happy to accommodate my schedule. The prices are also very reasonable. I have been commuting 20 miles a day round trip in the city for the past 7 years. My bike has taken a lot of beatings, and I have been to lots of bike shops. Ride Brooklyn is by far the best one in the city. read more

What a great bike shop. I dropped in and rented a bike, including a helmet and map, and rode Prospect Park, down to the piers, and across the Manhattan Bridge, back up to Prospect Park- all that for $25. The staff were friendly and helpful and suggested routes. I will definitely go back. read more

Rented bikes from Andrew with my three teenage kids. He and hip, young staff were friendly, informative, and properly fitted us on sturdy, appropriate bikes. We rode the streets of Brooklyn over the Manhattan Bridge, then along the East River on an amazing Summer day! An excellent way to see the City! The best deal in NYC, by the way - $25.00/bike for a 5 hour ride! read more

Great bike shop with understanding shop staff and (I must say) adorable retail staff. Came in with a flat, bought a reasonably priced tube, shop staff let me use a 4mm hex, tire irons, and tire pump without batting an eye. II was happy to have found this shop in my time of need. read more

These guys are nice guys and they work hard with a LOT of people coming in and asking questions, asking for oil, or a quick adjustment or just advice on bikes. They are always smiling and friendly and they are all pulled in a million different directions. All this said, the ONLY reason I didn't give 5 stars is that they forgot to attach my kickstand and give me the keys to the security bolts they attached. I didn't realize this until I got all the way home. So now I have to go back. They should have checked that I had everything, but I also should have checked before I left. They are holding these things for me and they're offering to install the kickstand if i bring it back. So, though frustrating that I spent several hundred dollars and didn't get everything I paid for, the helpful personalities, knowledge and pleasant experience makes up for a lot. Just check everything before you leave. update: and also an update in stars. So these guys neglected to inform me that the frame of the bike they sold me for my daughter doesn't fit a regular bolt for the installation of the kickstand. additionally, the bolt that can be used needs a large Allen wrench which I don't own. So, my daughter had to bring the bike back once again in order to have the kickstand installed. Finally, this morning, I got on MY bike, that I had serviced on Friday, and that I use for my daily commute, and started riding into the city. The back wheel was completely out of alignment! I'm having a harder time being generous about their personalities at this point. I left the bike with them and now I have to get my security key before they can fix the wheel. Who knows? By the end of this we might be down to one star and review will read, "Nice guys who have no business owning a bike shop." read more

I had a great time. The process to reserve, pick up, and return the bike was simple and fast. The staff, especially Daryl who provided the most assistance to my group that day, was very helpful and accommodating. They made sure your seat height was adjusted properly, and a lock and helmet are included in the price. The bike operated fine but the seat was not very comfortable and we rode for less than 2 hours. I'm not sure if they have padded seat covers, or if it worth it to invest in padded cycling shorts, but something to take into consideration. I would definitely rent from them again and recommend them to others. read more

These guys are awesome! Super helpful and no attitude. Got a rental here and couldn't have been happier.

Great services and very nice employees ! I rented a bike at Ride Brooklyn from abroad, and was able to do so over the phone. When I got there, the bike was ready and fully adjusted to my body size. Perfect. read more

Went in for some work on my bike and Jake was great - super knowledgeable and helpful. Andrew rang me up and told me about some new bag companies that would match my style and work for my bike. Great shop and will definitely go back! read more

The employees were friendly and helpful, the bike was great, and I appreciated that they provided me with a helmet and lock.

Excellent service! My son's unicycle had been giving him a hard time with the pedals slipping -- we'd had it tightened two or three times at other places and it never worked. Then we discovered Ride Brooklyn. Nicest guys EVER. Their attention to detail was terrific and they correctly diagnosed the problem in minutes. Ordered new parts to attach the pedals properly (and they're an awesome, shiny black instead of standard silver) and it's PERFECT! Truly reasonable price, quick turnaround on the repair, total professionals. Will absolutely be back as a customer! read more

Great experience. Easy pick up and drop off. The bikes were in great shape. Came with free lock and helmet.

just dropped by to learn about what's out there - I've only ridden dilapidated Craigslist bikes for the last decade, and i'm looking to finally upgrade. Both Jessie and Andrew were extremely helpful and knowledgeable, and seemed excited to help me learn more. They were happy to set me up for a few test rides (which were very informative!) and didn't pressure me into buying anything. i'll definitely be back! read more

Really cool, down to earth spot in a very convenient location. I purchased a new bike directly from the manufacturer and they sent it here as it was the closest "authorized dealer" to me. The shop put the bike together quickly and perfectly and the entire experience was a breeze. They were super helpful and courteous although I didn't buy the bike directly from them. They made sure the sizing was right and walked me through everything patiently and provided lots of tips on essential accessories without a big sales pitch, just honest and thoughtful advice from people who know all there is to know about bikes. No wonder they are always packed and busy. Super nice staff and what I appreciated most was no pretentious, fixie-only, bike-snob behavior like what I've experienced at several other Brooklyn establishments. I noticed they do rentals too. read more

Came here after a HORRIBLE experience around the corner at R&A so, in contrast, these guys could have punched me in the face, taken my cell phone and made several harassing calls to my girlfriend, mother, and sister and it would have felt better than going to R&A. These guys were actually nice, and completed the tasks I charged them with both quickly and competently. Go there. Buy stuff. The neighborhood needs them. read more

Bought a bike here a few weeks ago, the bike parts were not tightened and I had to tighten them myself later. When I bought the bike the salesmen sold me on purchasing an abus folding lock instead of a U-lock. I was skeptical but the salesmen swore by it and directly said "I would totally trust my bike with this". I left my bike locked outside for about 15 minutes with that lock and it was stolen. Inside the abus folding lock is basically a 3/16th of an inch steel wire. The lock is a very expensive piece of shit that provides no protection from standard bolt cutters. I wouldn't go to this bike shop because it is very clear that the staff here don't know what they are doing. read more

Rented a bike conveniently near several subway stations and spent the afternoon cycling around Brooklyn's waterfront up to exploring Williamsburg on pedal. read more

I really hate the answer "No. We don't have it but we can order it for you and probably have it in two days." Guess what? Amazon prime does the same thing. I came to your store because I wanted the item now and not in two days. Either tell me where you think I can go (eg. Sid's or RandA) or don't waste my time by not adding value. Asking "When do you need it?" then the "I could order it for you" Is a less dickish way of interacting with a potentially paying customer and immediately builds rapport. A relatively new shop with little old stock. ie don't expect to find a 9spd DA shifter in a box for a good price. Probably a good place to buy a first bike and the framed Lucarelli and Castaldi jersey on the wall infers some support of the local racing community but I was turned off by the "you have to support me and my shop because the internet" is bad mindset. read more

As an avid and experienced cyclist, I've been trying different bike shops all over Brooklyn and Ride Brooklyn was the first shop that treated me with respect and didn't speak to me like I was clueless. Within one minute of walking in the door, they asked if I needed help. I needed three very small things and they got to them right away, including on-the-spot installation. I was out of there in 20 minutes and the price was reasonable too. read more

I am in no way a cyclist. I signed up for the NYC Century Tour and the day prior, began freaking out. I decided I should bring my [friend's] bike to Ride Brooklyn just to make sure it was ready to go for the tour. I was intimidated at first; people in New York take biking VERY seriously. However, when I got inside, i felt welcome. I clearly had no idea what I was doing and the guy who helped me [cannot remember his name] literally took me through step by step the different parts of my bike, how to use the gears, how I need to pedal given that it's a mountain bike and did some minor adjustments and put air in my tires. I was very impressed by all the time he spent with me and not once did he ever appear to be rushed or ready to help another, perhaps more professional cyclist of a customer. I'll definitely come back, especially when I'm ready to purchase my very own road bike. read more

I write this review after unpacking my delicate and beloved bicycle after it took a 2500 mile road trip in a FedEx truck. I'm sure it took a wild ride: bumps, drops... maybe even a bored Fedex worker tried practicing some wrestling body slams with the bike box. Yet none of that matters due to the care the guys at Ride put into packing the bike up for shipment. Ricky was the one who helped me out and I can't thank him enough. The price was totally fair for what must have been a lot of work taping and securing all the parts. Attention to detail is the name of the game in the bike shop world, and these guys are doing it right. read more

Comfortable bikes. Well-located. Friendly staff. Easy to rent online. I rented bikes 3 or 4 times during a several week stay in Brooklyn and had a positive experience each time. I will rent from here again. read more

I love this place. I bike all the time, arguably too much, and for some reason mostly dislike bike shops. This place gives such a great vibe though - striking that elusive balance between ignoring customers and trying to sell aggressively. Thumbs way up. read more

I love this place. Every time I come in they are helpful and treat me with respect, regardless of whether I'm buying a water bottle or checking out a potential new road bike. I go an extra mile to go to this shop instead of Brooklyn Bike and Board, which is a horrendous place. I think it's the first time in my life I've made that kind of a consumer decision with a local shop. Feels good! read more

This place is great. Everyone was really friendly and helpful. Thank you, Tristan and Rick! You guys are the best :)

The sign outside Ride Brooklyn said they were open until 7pm. At 6:15 when I walked up to the store the lights were on but there was a "closed" sign on the door. The staff was still there but when I knocked on the door they said they were closed. Next time please pick a time when you're open and stick to it. You just lost a sale. read more

I bought my son's bike here and they were very helpful and accommodating. That's not actually why I'm writing. We live right behind them, and there was an ugly blue plastic bag stuck high up in a tree right out of our back window. Our landlord said the tree was on Ride's property, so I went into Ride and told them. I kind of expected "Yeah, sure buddy, the next big bag cull, we'll be sure to get it." But the manager was quite sympathetic, said, "Oh I can understand not wanting to look at that, we'll get on it. We want to be good neighbors" The next day the bag was gone, because while they are a good bike shop they are also, indeed, good neighbors. Patronize them. read more

Always have had good experiences here. They carry great products and are helpful and friendly.