I requested a quote for getting 4 new tires that I had already owned mounted and balanced and put on the vehicle. The person at the desk provided a quote and it was less than other quotes for the same service ($70). The service was scheduled. The vehicle was brought in and service was quick, staff was friendly, and the waiting room was nice. The final bill, however, was nearly double the competing quotes. Richey's bill included additional fees like the PA tire disposal fee and a fee for removing the old tires. Standard fees should be part of the original quote as a basic basis of doing business. The person at the front desk needs to provide accurate quotes and adjust when quotes are made in error. read more

Stay away! I brought my car in for a state inspection and they attempted to replace brakes that did not need to be replaced. They also quoted me a price of $500 to fix an issue another garage was able to repair for $75. This place seems nice. They are friendly and the shop is clean. Unfortunately, they are rip off artists. read more

If it was possible to give negative stars , i would .Very unprofessional and rude . If you sit there long enough you will hear about all of their trips they go on . You're getting ripped off to pay for their cruises . I used to have a lot of respect for these guys , until they kept my car for over 30 days for a tire and lied to my insurance company . They also went $600 over the insurance estimate that was paid and never responded to my insurance to have it adjusted . I paid out of pocket and then he calls me 2 years later screaming at me . I went up and paid it thinking I didn't pay , and then found my receipt the next day showing full payment . I called up there , he told me to go to the magistrate and slammed the phone down . Completely unprofessional and terrible mechanics. I am thankful I only got ripped off by them once , I've seen people get ripped off way worse than me . Do yourself a favor or go to protech down the street , they bad mouth them at Richey . They are just jealous because they couldn't be honest if their vacations depended on it . read more

I'm a mechanically minded guy and I've been known to throw a wrench on a few things here and there. I know automotive business is kinda rough and that there are unexpected challenges. I also know that time and labor are big factors in working on cars since I have done some of these things myself. I live very close to this garage, but I usually take my cars and trucks to a different garage. Occasionally, I have stopped by to ask for help with some small things, and I have taken my truck here in the past for service - which was a mediocre exp. The guys running the place are cool enough, they like to talk cars and seem like decent dudes. However, my latest experience here was one of the worst and I can't in good conscience recommend this place to anyone. I took my truck to Richey because I wanted it checked for inspection which was up at the end of the month. My truck is older and kinda beat up, but it's still half-decent and gets me where I need to go.I talked to the mgmt. and told them I needed my truck for work, to look it over and tell me what I needed to get it all legal. I arranged an appointment and dropped it off on a Friday night. They didn't look at it on Saturday, they were closed on Sunday and they finally checked it out on Monday. I had to call them to see what was going on and I was given a long list of troubles - shocks needed replaced, brakes were bad, oil leak, tailpipe cracked, engine light on, and there was a fuel leak. The total to fix all of this would be in the range of 2000 bucks. Instead of picking it up, I asked how much it would be to fix the fuel leak and get the engine light off. I was quoted approx. 250 to replace the fuel injector (where it was leaking) and labor would be about 100. Fine with me. Fix it. Two days go by. I had to arrange rides to work. Thursday rolls around. Due to my job I'm scheduled to go somewhere on Friday for work out of the office, which I had informed the garage about during my first conversation. I call the garage and they tell me that there are other injectors that need replaced. No mention at this time of how much dough we're at. The garage offers me a "borrow" truck and they tell me the keys will be in it and it will have a tank of gas. I go up on Thurs night and pick up the little delivery truck, and the fuel tank is almost empty. Whatev. I use the borrow truck for work in fri, and I call them about my truck again on Sat. They say it's almost done and I should be able to pick it up later in the day. No mention again of how much we're at cost-wise. I don't get a call at all to pick it up. Closed Sunday, I get a call on Monday to come get my truck. So I go to pick up my truck, and I'm thinking, "Hey, this is probably going to cost around 5-600 bucks" because that's what I always estimate my repair bills to be and I'm usually not far from that range. I stop in, they tell me they replaced the injectors that were bad, got the engine light to turn off (Oxygen sensor). Cool. They give me a bill for $914. They tell me they didn't charge me labor on the repair. [oh gee, thanks] Now, keep in mind that during the past week and two days that I have had to contact them each and every time. They did not reach out to me once. They did not bother to inform me that the repair was going to cost [waaaay] more than originally quoted (which although not necessary, would have been a courtesy considering the disparity between quoted price and actual). I like to try to be friendly and nice to the people I meet, and I like to give people the benefit of a doubt when I deal with them, but I was really upset and kinda pissed off about this interaction. I really felt like they took advantage of me. I won't go here again and I would tell you to do the same. Stay away from this garage. They didn't even have the common courtesy to give me a reach-around. read more

Bob Richey and his loyal team have repaired and maintained my vehicles for 30 years. He is honest, fair, and does a great job. He stands behind his work. Anybody says he is a cheat or a rip off artist doesn't know how decent Bob is. I highly recommend Richey Goodyear to anyone. read more

Stay away.. Stay away.. Stay away!! I dropped my car off on a Thursday morning and they didn't get to it until that Saturday right before closing. I got no courtesy call or anything explaining what was going on with my car and that they could not get to it. When I did call to check the status of my car, they told me appointments and inspections work before me. They should have told me that in the beginning because I would have took my car somewhere else and it would have been looked at. They are out to get your business and do not let these guys fool you with their kindness. I took my car there another time to have them put my license plate on and they did and they tighten the screws when I got a personalized plate I couldn't get it off and took my car back there and they tried to charge me $50 to remove the plate that they put on. I took it somewhere else and they did it for $10. It seems as if every time I take my car there that they get me for $600 or more.. Enough said! I should have learned the first time.. Never never never never go there. They are so so unprofessional! read more