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    Richardson RV Centers

    2.6 (95 reviews)

    Services - Richardson RV Centers

    RV repair

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    Mail coming through floor
    Terri C.

    I bought 3 RV's from Richardson Rv in 2020. I spent well over $300,000 plus added $30,000 in extended warrantee. From day one when I noticed so many problems with the first rv, the service department was dismissive and rude. The first rv had torn floor, falling off trim, drawers flew open while driving, microwave fell off, 2nd slide would not open, staple in cushion ruined leather on dinette, transfer switch was malfunctioning, refrigerator would not switch from propane to electric, shower door handle was broken, blind in front was broken, dash was falling out, etc. After a year and a few months. Only 1 rv is fixed because I was told I could only bring one in at a time. It took them well over a year to finally fix the first rv. When I brought in second Rb to finally get it turn to be fixed. I was told it's out of warrantee. Further more because the service manager, Terry, did not like me, I went to the head manager of all service, Dale Hammers. This is how I was treated: Dale personally called Jayco and told them I was renting the rvs. Jayco has denied all services requested and won't touch my RVs. And it voided the $30,000 in extended warranty I bought through them. I now have 2 RVs that look horrible and 1 ok one but the screws are coming back up through flooring. Ugh. I can not believe they actually brought to Jayco any of this. It's no ones business what I do with them. And Dale and Jayco googled my business together to verify my intent with RVs. Still doesn't change fact that damage was pre existing and should be fixed.

    Jose D.

    Richard's R.V is the best place from sales to service department but I got to give a special thanks to Steven in service department he went far beyond his duties getting me in right away and out right away with with all my major issues taken care of making sure my next Glamis trip wasn't canceled. couldn't ask for better service thanks again Steven!!

    Our travel trailer
    Cynthia V.

    We purchased our first trailer from Otis Stokes in the riverside location and had an amazing experience. He was very friendly, patient and made sure to get us exactly what we were looking for. I highly recommend Otis to anyone interested in purchasing.

    Door seal separating and when closed since they "shaved" off the extra door part that they believe causes it to pop open ‍
    Tea T.

    I should minus one star for the way they returned our unit. We have been waiting now for over and hour for them to confirm that the unit belongs to us because their Serive tag has gone missing twice off our unit. Here's some photos of the Damage they have left on out trailer from them using Scotch Tape twice on out unit. I've even called and left a very detailed message with Ron in service in august about this issue when they forgot to finish all the repairs that were requested. POOR QUALITY OF SERVICE AND THE METHOD OF SIGNING YOUR PAPERWORK BEFORE YOU VALIDATE THE REPAIRS REQUEST TO REVIEW THEM BEFORE. THE REPAIR FROM AUGUST WE WERE FORCED TO SIGN AND NOW 4 months later the repair for the back door is still a major issue and has a huge gap in the door and seal. We could not have seen this without removing it from the property We bought this unit in September 19 and it's been in Service for over 10 months in this time. Honestly the worst purchase experience ever. Do not buy from them or if you do please hire an RV inspectors. We had water damage straight off the pot since they didn't complete their inspections. I have all the voicemails and paperwork to prove this negligence

    Chris A.

    My wife and I bought brand new 2017 Jayco trailer from Richardsons sales department was excellent experience from A to Z. However two month later we received a recall letter to replace all lights, which is fine I called scheduled an appointment, trailer was there for about seven days work is done. I got the trailer home and start to clean it where I noticed a lot of left over dirt and wood from drilling, on floor and bed areas. Also what got me more upset the damage they left on the cabinets and shelves on brand new trailer. Never ganna use the service department here again.

    Doing our walk thru with Skip!

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    Ask the Community - Richardson RV Centers

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    (76 reviews)

    Sales was good, paperwork good, walk through good. Delivery not so good. I guess since my…read moredriveway is t 40' wide and flat he can't deliver it. Even with me as a spotter he can't do it. Of course it does help to listen to the spotter which he did not. He gave up and parked it on the street, now I have to run to a store and buy a lock so my brand new trailer does not get stolen. Guess we don't get to get into it tonight, I'll rent a truck and pull it in myself tomorrow. Pretty frustrating.

    If you plan to go to the Riverside location, please read first!…read moreWe purchased a trailer from the Riverside location. March 10th, they told me that I couldn't pay, sign papers, and pick up the same day. So I payed and did the paperwork, and scheduled a pick up date for that weekend. All six of us, in the car, excited to pick up, they call and say we can't because it "wasn't ready". As an apology, they offered next day delivery. Great. Accept that it was delivered FILTHY!! (see photos) Anti-freeze everywhere, staples even on the beds (which my Autistic daughter got stuck in her foot!), and someones lunch trash in a kitchen cabinet!! As (another) apology, Bryce the Sales Manager, offered a $300 refund. SIX WEEKS and THREE ATTEMPTS with COUNTLESS TEXTS later... I finally get the check: addressed to some random name!!!! Empty promises, pointless apologies, beyond frustrating! Don't waste your time, buy from somewhere else!

    Overland RV - Ask us about our First Responder and Military discount!

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    FANTASTIC RV SHOP! Bought a newer 2017 RV that had some serious sun damage on paint and strips…read more I was quoting other companies and the Facebook marketing algorithums put Overland RV in front of me on my feed. Called owner Freddy & son Nate and they said they could strip the vinyl and paint new stripes with my own paint colors. They were very fair priced and said they could get it done in two weeks before a big camping trip. I pulled the trigger and glad I did. They buffed out all the painted surfaces and fiberglass then clear coated the entire motorhome. Turned out FANTASTIC. Freddy even traded my older motorhome for a fair labor trade. First camping trip found a lot of electrical issues and Overland RV took care of those too. Honest and trustworthy family owned business. PS - These bad consignment reviews are a joke. These Karens have obviously never gone through a a consignment sale tied up with banks/loans and legal when selling vehicles. It takes MONTHS. Go to Overland RV, you won't be disappointed.

    Bought a used RV. Part of the purchase agreement was that specific repairs were supposed to be…read moremade. We even wrote it out on the invoice to ensure this got done. We show up to pick up the trailer, and nothing is done on the itemized list, and the trailer wasn't even cleaned. The Owner made promises he couldn't keep, said he was out of certain items needed to fix what was needed. We had no choice but to take the trailer because of course the loan already went through. He had 3 weeks to get everything done and did nothing. He couldn't even be bothered to fake it at least. Just made excuses. On top of this, the owner said he would provide us with all new hoses and power cords. Everything was used and dirty and he didn't even give us the right generator cord for the trailer. Didn't find this part out till we took our first trip and couldn't hook up properly. As a business owner, I don't like leaving bad reviews because I know how they impact business. This however is just frustrating. And reviewing the previous bad reviews, this seems to be an issue with the owner. Typical over promise, tell you what you need to hear to get the deal done and under deliver once everything is locked in. Likely needing the sale to cover expenses from the last botched deal. Should have done some more research before shopping here. Avoid this dealership.

    Marjon RVs - 3414B Blazen Toy Hauler Purchasing this bad boy!

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    Been shopping around for some time with so many questions left unanswered, was referred to…read moreChristian here at Marjon and he was able to answer every question I had AND MORE! He knows everything about their inventory right off the top of his head with no hesitation. His expertise made our selection process the simplest and quickest we've ever had to deal with in any purchase! MARJON RV IS THE BEST IN THE BUSINESSES!

    Everyone in the dealership is crook. The worst purchasing experience anyone on earth can…read moreexperience. They CHEAT. They LIE!!!!!!!!! Their license should be revoked. They gave us wrong amount to wire money to them. When we caught the error during the walk through, they promise to give us the money back. When the RV delivered, the vehicle is filthy not only dusty but with full tanks of poo and grey water! No pre-cleaning & repair. No special starter cleaning kit like they promised. No disposing of a VERY VERY disgusting smelly mattress with body fluid and sperm stain. The RV delivered on September 10, 2025. We call everyday to ask for the refund. Everyone who answered the phone would tell us the person in charge is not available. The person in charge to issue refund changes from Marcos to Christian to Justin to Jessica to Phil. Guess what? Whoever supposed to give us money back is AWAYS not in that day to talk to. September 23 we call again for the check supposed to sent out on September 22. Because previously they try to fool us again by issuing a small check less than what they supposed to refund. We asked Marcos to send us a copy of the check & confirm the correct amount. He purposely not confirming the check amount and pretending he called us. He is now delusional!!!!! Immoral scammers! Everyone in that whole dealership is CROOKS!

    Richardson RV Centers - autopartssupplies - Updated May 2026

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