Giving this place a 5/5 because of the 24/7 dump station. Love it! Very convenient, it's a drop box where you leave the money and it's positioned in a very convenient spot. read more

Came in to dump the tank and top off ok n propane. Staff was super friendly and the place was clean and easily accessible for a 25 footer.

The service team and retail staff at Arrow Trailer were very helpful when we came in to have our brake controller installed and purchase a ball hitch for use in a horse trailer. We are nubies to the trailer world and everyone at Arrow had patience and know how for us. We recommend this organization. read more

Why do I give it a five star? I am a RV dealer. And I need stuff from RVs to travel trailers were fifth wheels that no other dealership has their mind number one guys to go to they will have it for me ready to go and the service is great. This manager is really on his game. And the service department they're good and fast and. And reasonable the customer service they will help you from a lightbulb to a hitch. I recommend anybody by customers a friend to go there. read more

Great place and items! It was recommended to me by a friend. Will be back soon because there's a lot more things to shop for.

I'll give it 4 1/2 stars. They have a good selection of parts, you can usually find what you need. I think they are a little high on prices, but they are a specialty store. I have a repair done there and the work was very good and the price was fine. Stop by and check them out. read more

Every time I need something for my trailer they have it. When I got stuck nearby with a trailers brakes locked one of their people rescued me. This is a great small business read more

A great place for great service took the time to go over what we needed on our order. The installation of our hitch was completed with there inspection thank you read more

If I could give Arnie and the crew at Arrow Trailer 6 stars we would. They have helped us for over 20 yrs. with our Mobile Dog Grooming Van and have worked with tender loving care on our 1990 Toyota Sea Breeze RV. We have moved to Idaho but would make the trip back to Calif. if work needed to be done. They are simply the best at what they do. Beyond kind and courteous! Kelly and James Arias read more

Arrow Trailer Supplies - Auto Parts & Supplies Near Me - Ontario, California

We pump our RV there. Never have to wait. It's always clean, as possible and they sell propane.

Arrow Trailer Supply, Ontario - Thank you Arnie and team for the expert repair you did on our 2000 Lazy Daze after hubby cruised perilously close to concrete posts in a gas station giving our RV the appearance of being prepared for a slideout. You made our RV look new after replacing a side panel, matching paint and several additional fixes. Top it off with another requirement to replace parts and water valve that sprung a leak due to old age and deterioration that presented while we were on a camping outing and making yourself available to do the job in short notice while we waited. Much appreciated! read more

Don't buy these light bulbs here. I paid $19.90 plus tax for 2 light bulbs. Here's the link on Amazon for the exact same light bulb: It's a pack of 12 for $16.59. Comes out to $1.38 per light bulb compared to $9.95 per light bulb at Arrow Trailer Supplies. That's over 700% increase in price!!!! Alopee 12-Pack White 1156 BA15S 7506 1141 1003 1073 LED Light 12V-DC 5050 18SMD Car Replacement for RV Camper Interior Lighting Marine Cabin Boats Lighting Trailer Tail Backup Light https://www.amazon.com/dp/B088D66SBT/ref=cm_sw_r_awdo_navT_g_JKKEXJ825PH0K60EXJ6P?psc=1 It's a 2 watt light bulb. But honestly it's not any brighter than the regular light bulbs my camper came with. I came back to Arrow Trailer Supplies to return them but they don't do returns on electrical parts. If you want a better light bulb to replace your interior camper light bulbs here is the link to what I ended up using: 1voi Newest Super Bright BA15S 1156 1141 1003 RV Interior Light LED Bulbs Camper Trailer Turn Signal Backup Reverse 4.2W,4000K Neutral White Pack of 10 https://www.amazon.com/dp/B07SDBWZF4/ref=cm_sw_r_awdo_navT_g_8Q01PSF8E9AAN740R6NQ It's a pack of 10 for $15.99 and it's a 4.2 watt light bulb which is significantly brighter and infinitely lower cost than those I purchased at Arrow Trailer Supplies. As for the light bulbs I purchased at Arrow Trailer Supplies well they ended up in the trash. Sometimes you tend to trust the prices a business provides. But over 700% price increase on the same product I can't even begin to understand. Anyhow I'd check on Amazon first before considering buying anything here. read more

See all

Best RV part shop in town! Customer service is excellent! I called the shop a few hours before closing on a Friday and spoke to James. I needed a super uncommon part for a repair on an older RV. James tracked down a part number for me and I picked up what I needed within an hour. Big thanks to the amazing folks at Arrow Trailer Supplies! read more

Yes they did a good job on my solar installation and would go back again to get more work done

Wow, what a great find. Where has this place been all my life. A repair staff that actually cares about your RV issues, has the experience and knowledge to accurately diagnose and estimate the RV repair or modification, and is pleasant to deal with. My travel trailers original axles, springs, tires, etc. were woefully inadequate to carry the trailers weight alone, and if you added modest cargo and some fresh water, the pigeon-toed tires would then wear terribly. We felt unsafe traveling. Arnie the service manager and the incredible service team replaced the inferior axles with much heavier rated axles, springs, wheels, tires, etc. A quality installation at a fair price. What more can you ask for. --- Thanks team. PS ---- The Arrow RV parts store stock is simply awesome. I could spend a day in there. They have everything. read more

This place rocks. We had taken our trailer to giant rv to get it fixed. They said 5-10 days to get in a bay. After 14 days it still wasn't in a bay. Called arrow trailer and they got me in within days and had the trailer fixed the next day. They also found an additional issue and just simply let us know about it. Wasn't trying to upsell us. Let us know how to fix the issue since my husband could do it at home. Will be taking our trailer here for future. Thank you Arnie and Hope and everyone else! read more

Do not purchase anything here. I have to report that times have changed here. Had great employees,, but new rulers are going to change that. The new boss is not right, a woman hater as he showed us his power Unhappy I returned an item they said I could return if not used. They told me to get anything they have cheaper from the internet. with a better return policy. I have shopped here for many years. new leaders are rude. Poorly trained staff from other stores are working here now. I will now refer all others anywhere but there. Our RV group will hear this story. Others will be advised. Poor advertising call, I must spread the word. BTW-Do not call my wife a liar, in front of customers. The store boss is a bully. Calling us "you people from Nascar". Then they would not return an instock item without a restock fee. I would not have made a purchase without knowing the return policy.. restock was not acceptable. You did offer store credit after saying no but no further purchases will be made. Restock was extracted, finally. $40 dollars profit to you but you lost a customer, great decision for you. I can use many other outlets for parts and service. Sorry Arnie for this post. your retirement is at risk having these folks ruin what you built one customer at a time. No stars for you. Ok one to post read more

The owner Gary has owned Arrow for over 20 years and all of his guys have been with him for a very long time! Gary is SUPER HONEST!!! Anything to do with RV's or trailers, they carry parts and do labor. All quality!!! read more

This great business with many time dedicated and knowledgeable long time employees is a real throw back to a time when customer service and staff knowledge were the norm. I have had these folks do work on several trailers and 5-6 tow rigs over the past 25 or so years and I am always very happy with the experience. It is pleasure to do patronize a small business with people that care and know what they are doing. read more

Amazing company and amazing people that work here. We had a water leak from our fresh water tank in our grooming van, brought it here and they had it fixed and back on the road the very next day. They helped set it up so that problem shouldn't happen again. Going to be using them from now on for all our needs for our van. Thank you read more

I went to Arrow trailer for a tow bar set up on my Jeep Grand Cherokee. They did an outstanding job and were very meticulous in setting everything up correctly and neatly with wires hidden and out of the way. They are very knowledgeable about different tow component options and I am very happy with the work they did and would recommend them to others looking for a tow setup. Go see them and you will not be disappointed. read more

I have spent a lot of money here along with my 3 sons buying stuff for are trailers.they treated us fair in the store.but when I called to have new brakes installed on my trailer the service tech was just the biggest dick I bought the trailer brand new in 2017 he asked what size brakes I had I told him I didn't know all I can tell him is that they are the original Factory brakes thinking that maybe he had a parts book or internet but instead he said to me "how in the fuck I'm I suppose to know the labor cost & parts cost if I don't know the brake size and straight out hung up on me.i tell you what they lost me & my 3 son's as customer's we have spent a lot of money there.that service tech doesn't belong at that buisness. Sincerely the Quesada family read more

Best place to get service or parts! Well worth the drive wherever you're coming from... Arnie and the rest of the crews knowledge is unsurpassed. They're friendly, accommodating and most of all they're welcoming. read more

Awesome service. The guy that works in the back parts department is super nice and helpful.

This place has been here forever and always has everything I've need for my RV and now 5th wheel as well. The staff is very knowledgeable and they have a service department as well. read more

I found all I needed,employees are very helpful. Battery Sewer hose Battery cable, misc supplies. OK so their price is not Amazon , but you get to see what you buy before you buy. Amazon -Returning stuff is a pain in the behind. I support small businesses. Unlike our useless president. read more

Arrow Trailer is a stand-out place for RV maintenance. I'm particularly talking about my 2003 22' camping trailer. I bought my trailer used a couple years ago (2018) in that area and took it there immediately after the purchase for a couple minor parts and to have the trailer hitch replaced which wasn't something I was anticipating. They immediately took care of it while we got lunch. Flash forward to Oct 2020 and there were more issues I needed fixed that I couldn't do myself such as repairs to my water tank, roof, gas line testing, etc. Even though they are about a 45 minute drive, my first thought was bringing it back here and I'm glad I did. They were thorough , communicative, and polite. I just returned from picking it up and have made the decision that if I need anything in the future Arrow Trailer will be where I'll be going. read more

I was looking for someone to order me some Dexter axle for my teardrop camper. I've called numerous places on Dexter's west coast distribution list but all I got was excuses (Dexter doesn't ship to west coast, they won't custom make it to that weight, shipping will be more than the axle, it'll take 6 months to ship) or no response at all (One popular place I called them to see if they can order, emailed them my specifications for axle and called back to confirm they received my email. After that they ignored all my follow up emails). I was ready to give up but I decided to call Arrow. Chris was super helpful and honest. Gave him the specifications, next day he sent me the quote and expected delivery date. No excuses or fuss. The price was the best given. He assured me he would do what he can to get it delivered in a timely manner. I highly recommend anyone to talk to Chris for your trailer needs. read more

I came here for vent issue on my 6*10 trailer . Eric was so helpful that made all easy. Plus this place hit everyone price and they were able to take me in same day read more

I have mainly dealt with service and a few times with parts. I have always had a good experience with them. Arnie is the service manager and is straight business as he is a very busy guy. Their service department is always busy. 99% of the time you will have to make an appointment to drop off your trailer. They will usually have the trailer ready for you the following day or two. Arrow Trailer is a little bit more than most other places, but they do quality work and always honor their work. I recommend this place for your trailer needs. They work on every type of trailer and RV. read more

I have put up with the attitude at Arrow Trailer for over 20 years just to get propane. This was my first time there since December. Walked in and there are at least five guys working in close quarters none of them wearing a mask and on top of it making rude comments about the patriots that do. Arrow Trailer "serves" many older retired customers who are most vulnerable to Covid 19. With one hundred thousand Americans catching COVID every day in this pandemic, this foolish behavior is not very American or patriotic. Wear a damn mask. read more

You find a leak in a skylight that was installed incorrectly ( screws where over tightened cracking 3 out 4 corners ) causing leaking in the rig. Returned to them to make things right and the replaced the skylight( with the right one, since the 1st one was to thin, so they said ) and was told that this replacement was done as a courtesy. Well I was up looking at the roof to see the condition of the roof and vents and guess what....the vent was installed with tape and silicone sealant to fill in the gaps in the tape. The slicone peeled right off but the tape when pulled will remove my roofing material. I guess it's hard to get quality labor now day. This should never happen, get it together guys. read more

Competent customer service oriented business happy with their knowledge of trailer parts and supplies.

Great selection, nice people would recommend them to RV enthusiast. Will be using them for my rv needs

I came in needing a replacement leaf spring. The service was prompt and friendly and they had the part I needed for a fair price. Would recommend! read more

Back in March of 2015, Arrow relocated the towing light and braking system from by old Scion xD sedan to my new (i.e, 2012) Honda CRV. In July of this year, the power harness on my CRV failed and had to be replaced. I contacted Gary Astfalk of Arrow to report this problem, as the Honda service advisor believed the failure of the CRV harness was due to improper installation of the towing light system. Gary and one of his service people immediately drove to Corona to inspect the damage before Honda made the repair, but could not determine whether the work Arrow did in 2015 was improper. After Honda replaced the power harness, I brought the damaged harness back to Arrow, and together with Gary, tried to identify what caused the failure. There was no clear indication one way or the other that anything Arrow did in 2015 caused the failure. Nevertheless, Gary agreed to split the cost to replace the harness, even though the work Arrow had done was more than 2 years ago, and even though there was no proof that Arrow had done anything wrong. The reason I give Arrow a 5 star rating is because of Arrow's willingness to stand behind their work and do whatever they can to satisfy the customer! read more

Mom and pop trailer supply store with all the reasons we love mom and pop small businesses. Friendly staff that is knowledgeable and care about their customers. I had a brake controller installed for my trailer and they were able to do that very quickly at a very good price. I proceeded to purchase drain hose connectors, wheel chocks and plastic leveling blocks and a hitch lock They have everything you need for your RV, trailer or camper. They even test brake controllers for free. read more

Always have what I need at great competitive prices! Cool spot to cause customer service is always good here

Whenever I've needed repairs on my trailer, Eric in the service department has done a great job of explaining what's required beforehand and walking me through the repairs once completed. He even fit me in the morning of a camping trip when my trailer lights weren't working. I appreciate the excellent service. read more

I made 4 calls to the company over a 4 hour span searching for a transfer switch. I was transferred to parts where I was placed on hold for over 15 minutes before I hung up. My final tIme calling the primary line I asked if anyone was in the parts department. The employee was rude and snarky with me. It's no way to run a business. I will go anywhere else to find RV parts abs I suggest you do too. These folks are assholes and have no understanding of customer service. read more