AJ was very responsive to my online inquiry and lined up an install of a Bakflip MX4 on my truck the next day. Cindy at the front was very nice and provided good customer service. read more

I had been thinking about taking off my tonneau cover since it had a broken latch and would not longer lock (I tried to fix it, it is 15+ years old, etc.). On a whim, looked up California Campers and went to see if they could help. In a matter on minutes, a gentleman was able to figure out the issue, had the replacement part, and tuned up the latching system. It works like new now. Quick, efficient, great pricing, and kind. Highly recommend. read more

California Camper Shells - Tonneau locking latch fixed! 7.9.24 - Auto Parts & Supplies Near Me - Ontario, California

Lazy and indifferent. No sense of customer service. Big girl in the office seemed annoyed to get out of her chair. She was anxious to get back to doing nothing, so I obliged her. read more

Went down today 9/16 ready to place our order for a camper shell. Just to be told that there was no salesman and they couldn't help us. We drove straight to a competitor. Poor service. read more

Talked to AJ to get a bed cover for my 2017 Nissan Frontier crew cab. He was very helpful on helping me go over my options and ended up deciding on the BAKFlip MX4 bed cover. Was in and out, took about 30-40 minutes for install. I'd definitely recommend to my friends and family! read more

California Camper Shells - After install - Auto Parts & Supplies Near Me - Ontario, California

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I have purchased Snug Top tonneau covers for my Nissan Frontier and my Chevy Silverado and more recently a Leer shell for my F-150. I have not had any issues that one shouldn't expect with any product that gets used often for work. Each time the service has been great! This is a very small business with one, maybe two employees on duty, so there's no one available to blow smoke your way. If you're serious, check their website or stop by and get a brochure. Gary is very knowledgeable and friendly. They will take care of you and stand by what they sell. just don't expect someone to come running when you pull up. It's worth the wait. read more

We contacted them via email to confirm that they were indeed closed the first Saturday of the month. They responded to the email just over an hour after I sent it confirming that yes they were, but if we had any questions they would be happy to answer them via email. I replied with my questions s and they immediately responded with the answers and we decided to go to their location the following Saturday. We were shown different options between shells and tonneau type covers. We decided on a cover now and was provided a quote for a shell if we wanted to do that at a later date. They were able to install the cover right then. Very impressed with the staff. They were knowledgeable and very helpful. Especially appreciated the quick response on the day they were closed. Will definitely go back if we decide we want the shell. Husband was very pleased with the service and that it was a family owned business and that they were very knowledgeable. read more

Call ran a couple places looking for a commercial camper shell for a new fleet truck. Given the circumstance with everything being on back order I decided to go with a tunnel cover instead. When I spoke with Gary on the phone he was very upfront and straight to the point. No games, no sales pitch, no wasting my time. They said they had one in stock so I was there within 25 minutes of getting off the phone with him and he showed me the one they had in stock. About 30 minutes later they were able to have it installed and I was on my way after additional 30 minute installation process ( which was pretty quick). All said and done; Reasonably priced, upfront, and quick service. Couldn't ask for more. I definitely recommend here. read more

California Camper Shells - Before cover - Auto Parts & Supplies Near Me - Ontario, California

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This place really deserves five starts. Great small business. Great business attitude. Honest and experienced owner. Very great princes! We were very happy with the hood cover sealant thank you! read more

Gary is a great guy to deal with. Very experienced, very friendly and does not sell you something you don't need. Highly recommend. Thanks again Gary. read more

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This place was perfect for us. I have a 2012 Ram 1500 short box and was looking for a black Leer topper. I called all over SoCal and no one had what I needed in stock. Other places were quoting at least 4-6 weeks out. This place had the camper shell I needed in stock. My family and I swung by on our way to Big Bear. They got the install done in less than 45 minutes and it looked great. I highly recommend Gary and his staff. read more

California Camper Shells - Leer camper shell on a 2012 Ram short box - Auto Parts & Supplies Near Me - Ontario, California

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I typically take my SnugTop back to Alan Sims at Discount Camper where I bought the shell almost 20 years ago. I worked in Long Beach then, although now I live in Upland. My hinge and window bracket had failed and needed replaced, it failed just a few days before a planned camping trip. I searched for local SnugTop dealers and stumbled across California Camper Store that is very close by. I read the reviews and many people recommended asking for Gary. Yes, ask for Gary, he is a miracle worker and has a lovely soul. Not only did Gary and his very knowledgeable tech fix the issue, Gary even rolled up his sleeves and helped his tech to help me between appointments. I am so grateful for you both, you will win any future business I have, and my recommendation to my friends/family/coworkers who may be looking for a cap/cover, etc. I love quality customer service, here I not only received exceptional service, but feel I gained new friends. Such a blessed day. Bonus, I don't even have to cancel my camping trip. Yay! read more

I tried to get a shell in central California in time for my vacation. Didn't realize that typical Snugtop Rebel takes 4 to 6 weeks. I called around, then googled. This place came up Called Gary, he said no prob, I can have one in 3 weeks. 2 weeks later, the shell arrived. Gary's price beat everyone's else too He's the man!!! read more

Purchase price was fair. I called around a few places but they basically matched the prices. Finally came in for install. Took longer than promised to install but looked great when done. Was ready to give 5 stars. Went to check windows and they were not properly latched which allowed me with bare hands and little pressure to basically "pop" the sliders open. Also a back window seal wasn't straightly aligned. They said it wouldn't make any performance issues but come on I just dropped 3k on a shell and it can't look perfect from the manufacturer? They offered to fix it and get replacements and said easy and quick reinstall. Still good with 5 stars cause it's from manufacturer that way and not their fault. Said new windows ready in a week. Week goes by. No call. I wait a few extra days and call them. Said it'll be in within few days there was delay. Would've appreciated a heads up. Say they'll call when they get em. Few days goes by and still no call so I initiate phone call again. Ok they're in. Drive down to have new windows put in. Was promised it'd only take 20-30 min max on phone. I'm writing this review as I've already been here 30 minutes and they now state it'd be an hour at least even though I'm the only customer. What I hate most in customer service is over-promising and under-delivering. Installed in under hour. They hustled. Appreciate that. Now I'm finished and they checked the windows and it's exactly the same as before. Still popping open. Say they have to check with manufacturer again. Beyond frustrated. So I have to come back a 3rd time and who knows what'll happen on that visit. They apologized but come on. They say now I have to come back because Snugtop needs to custom make the window. Really? It's a 2012 Tundra not like a 1994 Ranger. I guess technically not their fault? I don't know who to believe but I know who took my money. Update 8/30/17----got new windows placed and wayyyy better and will actually lock. However, it's been less than 2 weeks since that was done and now the rear window is busted. Going to try and just get a refund on the whole thing and go somewhere else. Beyond upset. Update 9/8/17 - The owner Ash has now stated that he will not help me until I remove this review. Offered to send it back to Snugtop but not until this post is down. Such amazing customer service. I wonder now how many others have really had negative things to say but are forced to remove them because of their threats. read more

To begin this review you have to understand we live in Tucson, Arizona. I was searching for a SnugTop Rebel for my Oxford White 2016 F150 XLT with a 5.5' shortbed. First I tried the three major shell dealers here in Tucson. Nobody had one and delivery was 3-4 weeks. Then I expanded out to Sierra Vista, Benson, Casa Grande, and Mesa. No luck again. Being hockey fans we had already booked a trip to Ontario, Ca to watch the AHL All Star games at the Toyota Center. My wife suggested checking for one in Anaheim ... found one at $2700 plus tax ... thanks, but I'm pretty sure I can find a better deal. Then I found California Camper Shells in Ontario with a simple Google search and called, expecting the same thing. Gary answered and listened to my woes. He put me on hold for a couple of minutes to check his stock. When he returned he told me he had one left ... in white ... with a bunch of options already installed. But he would give me a nice discount. The price for the SnugTop Rebel was, by far, the best offer I had heard from anyone ... and it was in stock. I put some money down to reserve it and made an appointment to get it installed at 9:30am on Monday the 27th of January. California Camper Shell was an 8.5 mile 15 minute drive and almost a stright shot from our hotel at the Ontario Airport I arrived around 9:15 in the morning and Gary & Crew took my truck into the back and started working on it. I wandered down the street to the Starbucks, grabbed a coffee and walked back to watch. They were done in under an hour and it looks perfect on my truck. My SnugTop was really a deluxe edition with a few extras on it ... Pro-Lock, tinted sliding side windows w/screens, the back window has a small sliding window that matches my truck's back window, the back window is also releases and fully swings down for easy cleaning, a fully carpeted liner, Yakima starter rails, LED dome light, and this thing even has two USB ports at the tailgate. They tested all of the lights and connections, and I was on my merry way. Gary was super professional on the phone and in person when I arrived. His crew was really friendly and they looked like they knew exactly what they were doing, from the wiring to shell installation. The pricing was excellent and we could not be happier with our SnugTop. The trip back to Tucson was smooth and it seemed like the truck handled better with the extra weight on the cargo bed, the ride also seemed to be a bit quieter ... I assume the shell & carpet liner absorbed some of the road noise. Our gas mileage went down slightly (from 20.1 to 19.4) but I attribute that to cheap gas (Circle K) and using cruise control most of the way back to Tucson. Again, Thank you California Camper Shell, Gary, and your crew for an outstanding job ! read more

California Camper Shells - Auto Parts & Supplies Near Me - Ontario, California

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Tried to help me and I appreciate the effort , just a little over my budget . Thank you anyways

Lookin for a camper shell or a snug top? Check this place out. Ask for pricing. Now after that, shop around and see if you can find a lower price.... the only complaint is we had to wait for the parts to ship in for my truck, which was only a couple of weeks. Other than that, I'm pretty happy with my purchase. I will update the post if i have any warranty issues ;) otherwise this place is worth a look read more

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After pricing camper shells in my home town, I decided to check a few places down in the LA area. California Campers was one of the places I called. I could tell right away Gary knew his stuff regarding camper shells. And, he made me a deal I couldn't refuse. So I pulled the trigger, gave my CC over the phone & waited for the special order unit to arrive. A few weeks later Gary called and we scheduled the appointment for the install. Driving from long distance I wanted to make double sure nothing was overlooked. When I arrived, yes, everything was A+, actually, better than I expected. Gary was great. The install took just around an hour. California Campers made the 400 mile round trip well worth it. read more

California Camper Shells - Auto Parts & Supplies Near Me - Ontario, California

Super place. I called desperately looking for a camper. This was 2 hours from me but it was the only place that had campers available. I called all around Los Angeles. We were going to arrive after their closing time but they were nice enough to wait for us. Very nice. We arrived and they immediately got to work on putting on the camper. They were friendly and helpful. They all wore mask ans has antibacterial in place. Will def recommend. The gentlemen putting thr camper on has been there 20+ years so he knows what he is doing. read more

California Camper Shells - Auto Parts & Supplies Near Me - Ontario, California

Great experience! We called and they had the shell we needed in stock. They were very clear with the detail and price on the phone and that they had time to install it when we arrived. We told them we would be there in 1 hour to purchase. When we arrived there was another person who wanted it but they said it was already spoken for as long as we showed up. They also handed me money back because I gave them way too much. Very honest owners. They made sure we were comfortable while we waited. Great business that has been around a long time. Their installer has worked there for many years so that says a lot. He was super nice and very thorough. We will come here for our next purchase. read more

If you ever need anything Gary is the man he never disappoints, got my new fiberglass shell and I love it Thanks to camper shell

Ordered a camper on Father's Day as a gift for an upcoming trip, we were told that it would be ready in about 2-3 max which was perfect and would be right on time for the trip. It has now been 6 weeks and now too late to get the camper on time for our trip. We had followed up before and they kept telling us that it would be ready in a week and then another week and it was never done. Went in today to cancel the order and they charged a $100 fee for a restocking fee for a camper we never got, even after 3 extra weeks of waiting after the original date it was supposed to be ready. Would not recommend this place. read more

Came here due to recommendation. I bought a few tonneau covers that hair didn't work so came to them and purchased a Leer hard cover. Works great and easy to use. I paid for the install which ran $49 but worth it. No issues at all read more

Very bad service was told a price on a new cover and they tried to use a used cover to put on my truck kept trying to switch up pricing over all bad business men not professional read more

Updating to say that AJ was very responsive to my concern about the employee and genuinely did his best to make it right.

Needed a camper shell for my hunting trip in October. I called the local dealers in my area and up north and everyone was 10-15 weeks out. They're the only one in the state who had what I needed, they installed it for me quickly and the owners are incredibly professional and polite. read more

Called on monday gave me a great price and was in and in about a hour completely installed very happy. Drove a extra 10 miles to come here.... good job guys read more

Great job performed in a timely manner. Couldn't be happier. I've moved out of state since but won't forget the loops that were jumped thru so that the install could be completed before I left. read more

Terrible customer service! I bought snug lid from this place I put money down and scheduled an install, when I came back the person at the desk said I needed a piece for my tailgate which was another$49 dollars, keep in mind these guys printed out a receipt which didn't indicate the part I needed, after going back and fourth I went ahead and let them do the work, the rude part was while going back and fourth the two workers kept talking in Spanish discussing my issue. I'm sure the got over on me. After a couple months the fuse went out on the snug lid, I went in today to have them look at it, there was a guy behind the counter that appeared to be the manager he was a little rude seemed like he didn't want to help, he said I had to wait for his worker to finish and then he would check it out, the guy that appeared to be the manager went in the next room and sat on his ass. I waited about 10 min and left, I feel like I gave this place a lot of my money and time and you couldn't take 5min and look at a minor problem? I went down to Accessary house and got what I needed, they are also a lot cheaper then this place! This is the type of work they do! I hardly open the snug top and it's falling apart already. read more

California Camper Shells - Auto Parts & Supplies Near Me - Ontario, California

On Friday April 3, 2015, I went to California Camper Shells to order a new brake light and handles for my Snug Top camper shell. Was told the parts needed to be ordered and it would take a week. Required to leave a $20 deposit. On Friday April 10, 2015 I called and asked if the parts had come in. They said, "Let me check I'll call you back." No call back. On Monday April 13, 2015 called again and was told the same thing, "Let me check I'll call you back." No call back. On Tuesday April 14, 2015 I called a third time and was told, " So-and-so didn't order the parts it's going to be another week." Told them to forget it and send me my deposit since it would cost me more in gas to go down there and get it. Shoddy and inattentive customer service and the attitude of they were doing me a favor just cost them money on the rather small services I had requested and the BedTred liner I was considering purchasing from them. So now I will go to the competition. read more

Come here if you want to get ripped off. Gary is a horrible sale rep. Do your research, there's better deals out there than this place. Only came here because it's close to home. read more

Some of the worst customer service I've ever seen, went there to look at a cover for my Toyota Tundra and apparently we were there when it close and the worker was already pulling out while we parked in the location, and the worker didn't even walk up to us but yelled at "Were Closed!" And we said oh okay can we ask a question? The worker replied "no we're already closed while shaking his head very upset. I would never treat my customers like that glad I seen there true colors before purchasing anything from them. They don't even deserve that 1 star they got. read more

I went in today because I thought the bracket from my truck lid was broken. When I arrived this nice lady helped me in and then the man in the front asks what I need. I say I think the thingy that lifts the lid is broken. Lol I know so we had a laugh when he said let's go see the thingy. I'm still embarrassed. So he takes a look then asks a guy to fix it. Here I'm thinking it's going to be expensive. So it gets fixed and when asked how much in was only $2 I was in disbelief. I guess a pin fell out of place . They are honest and fast. read more

Please don't judge this place by reviews below the new people running this place are amazing Gary helped so much and if you need a bed cover this is the place to GO!!!!! read more

California Camper Shells - Auto Parts & Supplies Near Me - Ontario, California

Because I had to give one star this place sucks. Bought a sung top for brand new truck they forgot to put rubber seal on the window scratched the crap out of my tail gate. Plus a year later lock broke on top owner had me drive two hours to get serial number couldn't even fix after he told me to come in. Also very rude attitude. Take your money some where else read more

I wanted a new shell on my truck. I called around the usual places. I received great service and saved a little on a better shell. This will be my first stop on my next truck. read more

Ordered a Leer 100XL for my truck. Their price was the best of the 3 places I contacted and they took the time to show me all the features on a demo shell. It arrived in 3 1/2 weeks as quoted, installed 4 days later. No issues with the shell or installation. Gary was awesome to work with and I'd definitely recommend CCS to anyone. read more

Went in to order a Snug too and schedule an appointment. I was told that the shell was in stock. Went in on Nov. 22 to have install done, was told " oh your not going to believe this, but it is the wrong size". Also told the factory put the wrong size. Shouldn't that have been checked before the order was placed? And funny thing, I hear the installer tell him that was the wrong year. So was never really checked. They tried to offer me $59 off...no thanks. So disappointed as we were taking a vacation and really needed that. Now will go elsewhere. read more

Bought a leer shell here a couple years ago totally happy with it and the carpet kit roof racks and everything great clean install. Went back today and spoke with Gary. My back piece under the glass broke he proceeded to tell me I should fix it with two sided tape basically put a band aid on it. Not sure what his vehicles are like but I work hard for what I have and want it correct. He then said they don't fix things there and I would have to order one but they can't put it on ok fine I will do it I want it to be right. He said he will have to get serial numbers and find out. Sat waiting never came out he did not want to help me at all was the feeling I got. Went in he came out took em down said he would call me. Called me back a few hours later said they don't make that anymore I would have to fix it myself that's fine. This Gary was just rude and un caring their customer service ends at the parking lot after you buy your product. I would highly recommend you look somewhere else for a shell. Not like they are flying off the shelves I would think they would treat people better. read more

Came here to get a new lock for a used snugtop I purchased. Great, quick service. Came back a day later and they hooked up the electrical for me for a decent price. If I ever need anything camper shells in the future, this will be my first stop. read more