I bought a keychain on a cruise recently. I had a hard time putting my car key on the key ring. I brought it to Home Depot and the key guy tried and tried. He couldn't do it either. He recommended Richard's Hardware. I am really glad he did because I was never aware of this business. I liked the sign on their front door saying they are awesome. It gave a good impression. It turned out to be true. Jeanine greeted me with a huge smile. I told her my story and she asked Dale if he could help. I looked around for maybe 90 seconds and he already put the key on. It was really amazing. I wanted to make a purchase but really couldn't find anything I needed. It didn't matter. They were just happy to help. I highly recommend Richard's for those hard to find things the big box stores don't carry. I told a couple of my neighbors about this store and one said he comes here at least once a month and also raved about the customer service read more

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1976 Time Machine portal has a door & its located at this hardware store. Before HD & big box places. This is how things were down in every town USA. Richard's is your local mom & pop hardware shop. That still gives great service at decent prices, & unique to normal selection of goods. Please stop in & keep supporting local families & jobs in the USA. read more

Great mom and pop hardware store. My parent and my husband come here often to get their everyday need at a reasonable price. The service is always top notch and they do care about their clients. They also recently launch their rewards system. If you want to support local businesses I would come here before going to HD or Lowe's . read more

Very knowledgeable as well as helpful! They help me make the best decisions for my projects. Richards had something's that the big hardware stores didn't. And they make screens for windows customized, too ! I have to drive farther to go to Richards but the service is worth it. read more

Some of the best service you could ever recieve. Wonderful staff that are very knowledgeable and willing to listen to the laymen like me. If your in doubt please stop by for any hardware needs!! read more

Richard's Hardware - All the screws!!! - Hardware Stores Near Me - Hollywood, Florida

Which is hardware store is amazing place because this what it used to be before the big place is open they give you service if you need help they're right there for you. If you need anything they're very helpful. This service is amazing. I remember it was one time when I needed part, no one else had it and I showed it to him. They actually looked it up and found it and actually ordered it and me. It was an amazing place and people are warm there. I hope they stay open forever. Thank you. read more

Very rude service by the counter lady. Told me they had nothing to help with two simple small hose fittings, did not even try to look. Told me to wait for "Sandra" who was busy. I walked right out, and will never walk back in. Not recommended. read more

Richards is a great little store that makes me happy it's still around instead of the big stores . Unfortunate for me I got there too late and the store was closed . I am looking for a fruit picker. read more

Customer service is exceptional and always has what I need!! Cheerful and delightful staff.. read more

Big time prefer coming here than to the big box stores! Great and friendly customer service! Love to see stores like this in my local neighborhood. read more

The best hardware store in South Florida. Their screw selection is by far the best!! Their staff is ever so helpful Tiffany is the most personable human in South Florida. Raise the staffs salary and provide them with time off with their raised salary. I'm almost annouto share them with anyone. read more

This is an awesome little mom and pop place, super friendly and they actually had the key that I needed. They give you the great personal touch, and really take the time to get to know their customers. I wish I lived here so I could support Richard's all the time! read more

I have been shopping at Richards for over 25 years and find them to be professional, friendly, courteous and very helpful.

Customer service is hard to come by these days, however it is alive and well here at Richard's Hardware. My Dad has been a loyal customer here for years and has always had nothing but good things to say about this store and it's staff. Today, I popped in for my first time ever and was pleased by the overall "feel" of the store. The gentleman who cashed me out was so friendly and sincere. He gave me some advice on the item I bought and did it all with a smile. The store has all kinds of hardware, tools, plumbing equipment etc. and they also make keys. Being the girl that I am, I admired their large array of key designs! Love this store and hope to be back in it soon! read more

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Clearly a visit to this amazing establishment is a must. It is unlike any Tru Value, Lowe's, or Home Depot you've ever seen. Richad's Hardware is the kind of all-purpose hardware store you might expect to find in Andy Griffith's home town of Mayberry. Whether you intend to buy anything or not more than likely, you'll pick up something you had no idea you "needed." It's a treasure in the city of Hollywood.Don't miss a visit to this store. read more

I don't give many 5-star reviews, but Richard's Hardware deserves it. Home Depot and Lowes have pulled every dirty trick in the book to close these places down. Somehow, this one survives. They have almost everything you need at 2% the size. You walk in, take four steps, and BAM there's the thing you need. If you want help, there's the help right there - will help you get exactly what you need. Home Depot has gotten so awful since they killed all competition, and didn't need to satisfy their customers anymore, now when you walk in they just say "Don't steal anything you thief!" Lowes is better, but they've been boxed out of the most convenient locations. I was at Richards last Friday - bought screen, lithium grease, command strips, a dog collar, and it came to $28. That would never happen in Home Depot. You'd have to buy 50 feet of screen for $30, a two-pack of lithium grease for $16, and the dog collar? You'd have to make that machine run yourself; and it is probably broken. Here at Richard's, the guys right there - like - sure I'll engrave this for you. My message to Richard's? Raise your prices if you need to. Keep your business vital. You are the cornerstone of consumer's not getting screwed. Thank you! read more

It was refreshing when I walked into the store, the cashier near the front door greeted me in a friendly manner. You could tell she didn't mind doing it. The store is small, not a big box store, but it was well stocked. I prefer a place like this to a Lowes or Home Depot. You do a lot of walking in those big stores and usually have to wait at the cashier. At Richard's I got a key cut. The whole process took like two minutes. You will never do that at the big box stores. Since it was so quick I looked around since it was my first time there and was impressed. Their fastener section is very impressive. Check them out. read more

outstanding service and great variety of supplies. all in one neighborhood store. highly recommended.

A review from my dad through me: The hardware selection is unreal!! My dad visited multiple big name auto-part stores like Home Depot, Lowe's, AutoZone, Napa Auto-parts, and Pep-boys and none of them had a metric bolt in the size that he needed it. Richards not only had the bolt but they had it in a selection of sizes! He walked in and the staff was able to find what he needed in less than 10 minutes. Great service and a great selection. read more

After being greeted at the door, I was directed to the back of the store for a piece of strap metal for an A/C filter box. When I asked an older gentleman where I could find this, he showed me a rack with threaded rods. When I asked him again and explained guy at front door directed me back, he told me to go F*** off. Unbelievable. Love this store. Been a true shopper for years. I would rather spend my dollars there in lieu of Home Depot or Lowes. Never again. If I could give negative stars I would. read more

We love Richard's Hardware. Everything we need without going to the big box stores. If we can't find it at Richard's, then the big box stores are our number 2 choice. read more

Found a hard to find electrical breaker at this store. No one else had it. Not found at any of those blue and orange stores.

The new management is wonderful. A definite improvement! Wonderful service and selection. Whenever I have a question they are very knowledgeable and efficient. My go to place for any home improvement item or part. A great selection of parts and tools. Thank you for this wonderful neigbhood store. read more

Amazing. Quick. Instantly knew what I needed, was in and out in less than 5 minutes! I found my new go to hardware store! Apart from being knowledgeable and quick, they were extremely courteous and welcoming. As soon as I walked in they acknowledged my presence and asked if I needed help! read more

Nice local gem. These folks are a neighborhood blessing. They know how to treat people. They will not turn their back if you have a problem with their merchandise. Awesome selection great prices not A 7-11 store very very competive prices read more

Nice neighborhood hardware store, they are pretty well stocked and if they don't have they try to order for you

My brother and I visited Richard's today to try to come up with a fix for the inside driver's door panel for our mom's old VW Beetle. The inside door handle was failing and it looked like we would have to replace the panel for at least $275 to make it work right. With Jeff, the owner's great service and advice, we were able to find just the right size machine screws to come up with an effective fix - for 3 bucks!! Thank you Jeff for your vast hardware selection, helpful advice and great service - we appreciate it!! read more

There's nothing like a good old fashioned hardware store, and this one is one of the best! You don't find many these days in the era of the big chains, but Richard's truly stands out. Not only is the customer service great and extremely helpful, but they often have some of the more obscure parts you can't find elsewhere. They have bailed me out more than once and worth a try. read more

Broward residents who want to RE-SCREEN while saving a lot of bucks... bring your own Screen door to them , leave for three days and Voila! there you have a new screen door and rollers for $85!!! This small place contains many fixes inside, just ask them for the "it" thing or the alternative. Very laid back service, be patient and wait for your turn. read more

I went 20 minutes out of my way because of the positive Yelp reviews. I was not disappointed. A real hardware store with real people and real solutions. Worth the visit, even just to browse. You'll never know what you'll find that you didn't know you needed! read more

Hi. I don't usually do this, but I believe that my trust and initiative of always helping the small business is disappearing. I have been going to this hardware store for a year now. Is small, convenient and not too expensive. The times that I visited this store in the past year is not less than 20, and always found that the guy in the front of the store has been very helpful and friendly. Unfortunately, my last visit to this place was due to the inconsiderate owner. First of all when I greet how are u doing and his response was that he was tired. Too bad. Then I explain what I needed from his store. He wanted from me the most minuscule detail of what I was doing, I tried to explain that I was in need of some screws to hold a small sign in a concrete wall. Then he ask if I had it with me. No, I reply. He put this face, like suggesting that it was a bad move no to bring it. I knew where this was going, so to cut to the chase I pick something from the counter which had almost the same width and told him that it was like I wanted to hold that specific item in the wall. OH well, He look at me again, with this unique face of complete misunderstanding and asked me why I didn't brought the sign with me. I didn't see the necessity of doing that, but, then again I rely on the good judgment of the front staff who were always helpful. Anyway, he then wanted to know what I do for a living, in a kind of way of telling that he need the most information as possible to serve me the best. From there on, it was completely rude and unprofessional. Even a lady who helped me once or twice was kind of indignant with the whole situation. As a small business owner myself, I try to help as much as possible going to the small local community business. It was very sad that after a year of going to this place, finally had the bad fortune of dealing with the owner to get such a bad experience. My suggestion to those who need to get something from this place is that you should, but if the person who is going to help you is a fat four eyes kind of a midget, then walk around and get someone else. read more

I cannot say enough about this business, or about the customer service they offer. With Hurricane Irma knocking on our door, we realized we were out of a couple of essential items. I approached the door, as did 2 other customers, as they were closing the door to lock up and go home to prepare themselves. They let all 3 of us in and spent so much time, as usual with each of us, finding substitutes for what they didn't have or recommendations where we could go possibly get them. They never rushed us out the door and helped with a smile. Their knowledgeable staff can assist with time or money saving ideas for almost any project. If only every business could be like them! read more

Richard's is the quintessential neighborhood hardware store, where the owner's family can often be found manning the front counter. While certain items can be got cheaper at Home Depot, the incredible home improvement advice I've gotten there has saved me a heckuva lot more than I would have spent in trial and error at an impersonal big box hardware store. Also, they use a lot of South Florida distributors for their stock, so you're helping support the local economy a bit more. Lastly, they've got solid prices on pool chlorine here, so I've usually a got a few empty yellow jugs in my car when I go. read more