I called for a service appointment. I asked what the charge would be for them to come out .I was…read morequoted 159.00 I said OK. when the technician came out he said the problem wasn't the Machine but the drain and I should call a plumber which was fine. Time to paid the bill and he quoted me over 200.00. I told the technician that I was quoted 159.00. He said because it was a front loader it was 189.00 plus tax. I feel that I was taken advantage of because I am a women and a senior citizen. I will never call or do business with Marc's appliances again. I don't like being cheated.

My experience was classic bait and switch. Ordered a 48" range online at an excellent (but not…read moreunique) price, website claimed it was in stock and that I would need to pick it up at their West Hartford warehouse. Got a confirmation E-mail stating order would be "processed once payment was confirmed" (odd, since CC payments are generally automated these days). Next day, I got what appeared to be an automated E-mail (no name or phone number, DoNotReply sender) stating that their "policy" was that I would need to come to their store in person to confirm identity & credit card, and that the item was a special order (not in stock after all, I guess!). Since it's a 4-hour drive each way, going there twice defeats the purpose of an online order... When I called to try to clear things up, "Jack" told me the item was not in stock and that there appeared to be a pricing error (more alarm bells start up in my head). After consulting with his manager, he did call me back, to tell me that the part number is not on the Kitchenaid site, so they can't even order it, and they don't have it in stock. I just went back on their site, and they still list that exact part number listed (KFID948SJP), but at a much, much higher price, of course. When I expressed my displeasure and asked to speak to a manger, it went to voice mail. The only excuse offered was "the website is pretty automated". I get that mistakes happen, but reputable stores make some effort to make it right with the customer. A retail store is responsible for their advertised pricing.

Arts TV is family owned and operated. Free delivery & takeaway.They beat the big box stores…read moreeveryday. Serving the Connecticut since 2953. Great service and the best pricing of my appliance needs.

From the owner: Art's TV & Appliance is a family-owned Appliances, Electronics store based in North Haven, CT…read more Since 1953, Art's TV & Appliance has served customers in North Haven, East Haven, New Haven, Hamden, Cheshire, Wallingford, Branford, North Brandford, Guilford and Woodbridge with low prices on Appliances, Electronics products and top notch customer service. Our knowledge of the Appliances, Electronics we sell sets us high above the competition. Art's TV & Appliance is an authorized dealer of such brands as Bosch, Sub-Zero, Wolf, GE, Electrolux and more. We can help you select your new Appliances, Electronics purchase at any budget.

I bought brand new $6000 Frigidaire model PCFD3670AF range from CAFD that didn't work from the…read morebeginning. The oven does not reach the temperature it is set at and can vary by over 100° at times! There is no option to calibrate it. They sent a tech to replace a part and it didn't fix it. I was told, sorry, there are no other repairs possible. They've been giving me a runaround for months and I haven't been able to use the oven at all. It's brand new and under warranty but they won't replace it or take it back. Unbelievable. Stay away from CAFD and Frigidaire. Terrible customer service and the warranty is worthless.

We are very upset at the level of customer service our family has received at CAFD. Our fireplaces…read morewere supposed to be fully installed and usable back in July--as of yet our upstairs electric fireplace is still completely open and unusable. We've called numerous times, been put on long holds, hung up on and two crews came out bringing the wrong items. We have been calling your office every week, with no response and no timeline when our fireplace will be finished in our bedroom. This has been a reoccurring story with each fireplace (we purchased a gas fireplace and two electric fireplaces)--we pretty much had to come IN PERSON to get our main floor fireplaces installed with the proper materials. This is unacceptable. Since calling your customer service team and being disconnected last week, our cats have crawled into the open fireplace in our bedroom, and the pebbles have spilled all over our floor. I am submitting a better business bureau complaint, and complaining on yelp and other social media channels. I can't believe this is how you conduct business with your customers.

GUS was amazing sound system installer the five stars was only because of GUS his service was…read moreamazing We came to look around and felt pressure from the employees everyone was approaching us like they make commission apon sales so we saw the sound system and decided I wanted to install some speakers that's when we met Gus he had no pressure at all just information on what we wanted and not trying to sway us into the most expensive sale if you guys need sound system installed Gus, he had our speakers in all four of our doors in no time we will definitely be coming back to install our amplifier

This review is from an excellent experience I had at this PC Richards location before the pandemic…read more Probably 2019. The staff was welcoming and well-informed. I bought a KitchenAid double oven which I have loved ever since. It was the mid November and I needed it by Thanksgiving and they accommodated me! I got a great deal--the Black Friday discount as that was in effect for the whole month. I'm in the market for a clothes washer, and I will be going there first!

Good old fashion customer service , a pleasure to do business with , and delivery staff are very…read moreaccommodating and professional

We bought our fridge from here recently. After a few days we realized one of the drawers wasn't…read moreworking properly and gave them a call. They immediately sent someone out to check it out, ordered the replacement parts and installed them as soon as they came in. Service like that is hard to find these days!

good deals. free shipping. have everything you might want. pick up is quick and easy. staff are…read morepolite and helpful.

Since the Best Buy in my area closed, it was a pleasure to walk through the Best Buy in Newington…read more It was fun to be able to peruse the aisles again for the newest electronic equipment. They had less merchandise and minimal selection compared to my local store. The store was clean and organized. There was plenty of parking available. There were many sales associates at the front of the store, but not that many distributed throughout the various departments. The prices have definitely increased, but comparatively speaking Best Buy is still competitive.

I've purchase a number of Appliances over the years. The service is always reliable and…read moreprofessional, I wouldn't shop anywhere else.

I purchased a top‑of‑the‑line Speed Queen dryer from SK Lavery--nearly a $2,000 appliance--and it…read morearrived defective from day one. The installer immediately noted the loud banging noise. The dryer also scorched an expensive comforter and now requires multiple cycles just to dry a normal load. I contacted SK Lavery several times and spoke with Tiffany. While she did schedule a service call (for a brand‑new machine), she made it clear that I was expected to deal with Speed Queen directly. SK Lavery delivered a defective product yet refused to take ownership or provide real support. This is not the SK Lavery I once trusted. They may sell high‑end appliances, but they do not stand behind them. Once they have your money, you're on your own. This situation could have been handled easily if SK Lavery had taken responsibility instead of shifting the burden onto the customer. Until they change course, I strongly recommend staying away--there are plenty of reputable high‑end appliance dealers who still value accountability and customer service.

I have used Ferrari's Appliance multiple times over the last couple years for both repairs and…read morepurchases. I've had a great experience each time, highly recommend.

I Replaced my microwave over my oven and the installation was done well due to their workers…read moreexperience. I am a happy customer.

I tried calling Cliff from A1 appliance as recommended and it was a disaster. He took twice as…read morelong as he estimated and at one point I had to show him how to take the front of the dryer off. After he fixed the issue he put the front back on only for me to point out that the large lint piece that goes inside the machine was still sitting on the floor. So it took another 25 minutes to do that. My original $175 estimate turned into $240 and when I questioned him he said it took him longer than expected. No kidding! At one point I was going to offer to pay him and just have him leave. His specialty was slamming the front to get the piece back in. Then he said it was my fault for "watching him like a hawk". I'm sure he's a nice guy but I would never recommend him for any work on my appliances.

Our refrigerator stop cooling! Found Cliff on google and called him and left a message. He RETURNED…read moremy call within the hour. We set an app't for 11 AM the following day. He arrived EARLY, fixed the problem and left before his appointed arrival time. His fee was fair as was his charge for the part he needed to repair the fridge. Nice, amiable and professional fellow! Don't hesitate to call him if you need an appliance repaired. We'd give him 6 Stars if we could.

I stopped here with friends on a recent road trip to Connecticut. We were excited to randomly find…read morea farm/nursery and were drawn in by the pretty flowers we could see from the lot. When we got inside, we found everything imaginable-from different flowers to house plants to all kinds of herbs and vegetables. Everything looked healthy, well cared-for and attractive. There was plenty of each plant and everything was so reasonably priced, we could not help but purchase several items between each of us. I'm especially excited about my new basil and hypoestes (pink leaf) plants. Will definitely visit again on future Connecticut trips.

I love getting flowers from here! Not only are they pretty, but they last long too! Even bees…read moreapprove! They have good prices and they have an awesome selection of veggie plants and flowers too! These people are amazing!