I needed a pedicure, badly. I came upon Nail Luxury salon after shopping for groceries. The salon…read morewas clean and staffed well. I was able to get in mid-morning with minimal wait. Rebecca took excellent care of me! She was kind and considered my preferences. She took her time and did an excellent job! The other manicurists were busy with other patrons, visiting like you would with family. Happy I found this place. I will be back!

NEVER AGAIN!! Do not come up here unless you want to sit in a chair for 4 and a half hours for…read moreterrible service. Ladies professionalism was great but it's very obvious that not everyone there is licensed and when I asked, THEY AGREED. So they're practicing without licenses.... Originally I came in just to soak off my nails because I had work within a couple hours but they assured me I could be done within 2hrs or less so I obliged. THAT WAS NOT THE CASE. The lady that did my toes, Monica, didn't have a clue in the world how to do a pedicure and their pedicure menu isn't a true menu. I don't know a single salon that if you're paying $60+ on a pedicure where you don't get hot stones and paraffin wax. She didn't get my callouses off, was scraping my dry skin with a pumice stone, and cut me real bad with a drill. When she started fixing a nail, it was so messed up, I told her gone on a head and stop right there cause I do not have time for the bs. Plus I noticed that the tools she was using weren't packaged. So who's to say if they were sterile or not. Tatiana was very sweet and attentive but these nails are terrible. They're lumpy uneven. Today is day 3 with these nails and one already chipped at the base. Ultimately I felt like I shouldn't have paid a dime but I went ahead and paid $80 + $20 tip but honestly, for over 4 hrs and terrible service, $100 was not worth it. And to think they were gonna try to get me to pay full price. Now my hands and feet hurt and I pray I don't have a serious issue. SMH, SHUT THIS PLACE DOWN!!

I had a mani/pedi. Ivy was great! Very personable, fid not try to upsell me on anything. She truly…read morecared about the care of my nails. I will definitely be going back!!

I strongly recommend Ivy is Awesome, I've been a customer for several years now. I tried other…read morelocations before I found this establishment. Friendly folks, always willing to listen and share her stories with me. Great place to build a rapport with a consistent nail and pedicure business. She always repeat customers and tries to schedule appointments for the customers convenience. Definitely avoiding overbooking

terrible service don't listen to what customer wants try to rush you and get mad when you tell them…read morethey didn't do what you asked and threaten you with police

They did my nails good but the management is trash !!! I came back to get my lashes done called in…read moreadvance and everything I was told to come in next 5 mins just for them to say the lash lady isn't in ! why did u tell me come then ?? They lied in my face and said they didn't tell me to come . I'm so mad I uber everywhere!

I never leave negative reviews because I understand mistakes happen, but this experience was beyond…read moreunacceptable. I went in to get my nails done for my birthday. My usual nail technician, Nancy, who is amazing, was on vacation, so I was assigned to someone else. It was the worst nail experience I've ever had. Every single nail is a different shade of red because she kept dipping random nails into different powders. She got super glue all over my fingers, and even her gloves were sticking to my skin and nails from the mess. At one point, she actually dozed off and burned me with the drill bit. I immediately said, "Oh my gosh, you just fell asleep!" I repeatedly asked--at least five or six times--to have someone else finish my nails, but my requests were ignored. Instead of making things right, I was forced to sit there for nearly two hours while my nails got worse. I walked out crying on my birthday. The quality of the work was awful, but what made it even worse was the complete lack of customer service. When a customer is clearly unhappy and asking for another technician, the salon should listen instead of refusing. This was an incredibly disappointing experience, and unfortunately, I cannot recommend this salon based on how I was treated.

I never leave negative reviews because I understand mistakes happen, but this experience was beyond…read moreunacceptable. I went in to get my nails done for my birthday. My usual nail technician, Nancy, who is amazing, was on vacation, so I was assigned to someone else. It was the worst nail experience I've ever had. Every single nail is a different shade of red because she kept dipping random nails into different powders. She got super glue all over my fingers, and even her gloves were sticking to my skin and nails from the mess. At one point, she actually dozed off and burned me with the drill bit. I immediately said, "Oh my gosh, you just fell asleep!" I repeatedly asked--at least five or six times--to have someone else finish my nails, but my requests were ignored. Instead of making things right, I was forced to sit there for nearly two hours while my nails got worse. I walked out crying on my birthday. The quality of the work was awful, but what made it even worse was the complete lack of customer service. When a customer is clearly unhappy and asking for another technician, the salon should listen instead of refusing. This was an incredibly disappointing experience, and unfortunately, I cannot recommend this salon based on how I was treated.

I have been going to Emily for many years! She always does…read moregreat pedicures :) I would recommend her.

Emily is the absolute best! Fantastic service offered. Beautiful manis & pedis! Emily remembers…read moreyour preferences & listens to your needs. The nail salon is clean and inviting. Give it a try!

This is a great family oriented bussines.. I'm so happy with…read morethey services and also are very professional.. For those people that demand English language please don't be sarcastic these professional people use they hand and knowledge to complete a exceptional work they never are going to use the tongue or mouth..please don't do unnecessary coments... These people are have very good personality ans are super professional...

I moved here and I was looking for a nail tech. I don't know how my daughter found this place but…read moreI am so happy with Sally. We change my nail style every time I go in and they are always beautiful. Christmas I got so many compliments. I can see a long relationship with Sally. Thank you

The best service!!! My nails always look so clean and classy! I love Teresa and the whole crew~~…read moretotally recommend if you're the area!

I call ahead. Told to wait 15-20 min. Arrive in 25. The lady looks at me and says "I thought you…read moreweren't going to come." In front of the entire nail alone. I ask, "Why would you think that?" And then she just has like a little weird giggle and brushes me off. I'm only 5 minutes off and it's not like had an actual appointment scheduled. They were still in the middle (not starting) servicing someone when I arrived, so it wouldn't even have mattered. I would've still had to wait. I'm sitting down, and the lady tells me the guy will start on me after a customer already there requests a manicure add on service all while I'm already waiting and it's only 2 in there. Which means they both will be occupied on him. I'm sitting at the pedicure bowl, and it's DIRTY inside and she's wondering why my legs were not propped up oh the foot rest. Even THAT WAS DIRTY!! She just rinses it out with water. :/ Residue is still inside. So no they don't use linings!! The guy is literally trying to go back and forth between me and the client getting services NOT A HAND WASHED, NOR SANITIZED, NO GLOVES!! I asked could he at least sanitize his hands or something before touching me again. He goes to wash his hands a the lady told him to just stay working on the client already there. Mind you I need a soak off hands and feet on top of a service. The drill bit he was about to use to take my gel off also looked VERY USED!! They basically wanted me to sit and wait for them to finish the guy, they close in 30 minutes. At this point I had already been there 15-20 minutes myself. Didn't offer me anything to drink even though they were sitting right there. I just decided to not get serviced and leave! Very unsanitary. Also the bin that the blue towels you dry your hands off with, also had trash in it! Idk what they got going on in there. Lastly, whenever the lady walked over to me to look at my nails, she had the same gloves on that. She was using to do the pedicure, touch my hands to see that I polish on there, and then literally sat back down to go work on the man's feet again. I'm a licensed Esthi/cosmo myself, so I know we ALLL should know proper infection control. Never again. I wish I would've taken photos of the dirty bowls

I do not recommend this place. Although the prices are competitive, the manicurist did not do a…read moregood job. She hardly clipped the cuticles even though I asked her to take them off. After repeated requests, she just shrugged off and did not listen to me. Although she wanted to do was cut the nails, buff it a little bit and put nail polish. For me, clipping the cuticles is what makes a good manicure. Unhappy customer!!!

I have been going here for 3 years, and one of the primary reasons is the products used for my…read morepedicure do not cause my nails to chip and crack. At previous salons, my toenails were wrecked by the end of summer. Josey Nails is family owned and operated which makes this a special jewel in Farmers Branch.