I'm not the type to write reviews online but after my experience with this place, I knew I had to share it. I went in the small, run down salon on a Friday afternoon. The area wasn't the nicest so I didn't expect much. Sure enough, it lived up to my expectation. Cramped, dingy and no one in sight except for two employees. I was the only customer on what should've been a busy day. I was picking out my polish when one of the employees barked at me in Vietnamese, "What do you want?" Full disclosure. I'm fluent in Vietnamese but I hate to converse while I get my nails done so I ignored her since her tone was so rude. She did my pedicure and a guy did my manicure. He asked my, "You look Chinese. You Chinese?" I said no. She then said in Vietnamese, "She look like so and so. Her face is fat." Then she said in English, "It's because you look like so and so."
At this point, I was upset. Talk about rude! They continued to talk in Vietnamese, saying how hungry they were. Then he said in Vietnamese, "Let's just hurry up and do a rush job to get her out of here." So he proceeded to do a VERY bad job on my nails. He barely cut my cuticles and didn't bother to clean up the polish. The top coat was literally all over my cuticles. I waited to see if he was going to clean it up but he didn't. He left.
So it was just and her. I was livid at this point. She was trying to make small talk but I wanted nothing to do with her or her pathetic coworker. I then ask her, "Is he going to clean up my nails?" She looked at me and said, "What's wrong with it?" I said, "The top coat is all over the place." She agreed to clean it up. I was going to let it go when she said, "It's because your nails are short. That's why the top coat was all over the place." I blew up. "No, I heard what he said," I said. She acted innocent. I then said in perfect Vietnamese, "I heard he said let's just hurry up and do a rush job so we can get her out of here." She played dumb. "Who said that?" Again, in Vietnamese, I said, "That uncle back there." That shut her up. I went to pay. She said nothing. I could tell she was embarrassed. However, I was classy enough to tip her $5--the least I've ever tipped for a pedicure and manicure but they were lucky I didn't walk out.
So here's another tip. For future references, just because someone is not Chinese doesn't mean they're not Vietnamese. Even if they're not Vietnamese, don't assume they can't understand you. It's incredibly rude to call your customer fat face in front of her face, even if you don't think she can understand you. And it's downright suicidal to do a "rush job" because you want her out of the place. She paid for your service. Do that service! My friends all thought I was crazy to stay there, much less paid and even tipped. But it wasn't about trying to get a free service. I hate when people complain just to get a free meal but that's neither here or there. I tipped because it's been ingrained in me, and it probably didn't make them feel very good about themselves.
So to the owner, clean up the place a bit. State inspection could pop in anytime. And get better employees. The current ones suck. And if those people were the owners, get yourself another career. read more