Tao was on time, friendly, fast, and efficient. He had the job done in an hour. I will definitely…read morehire him again!

Le did some troubleshooting with my security cameras. He is extremely communicative and…read moreknowledgeable. Would highly recommend.

Sergii helped terminate my ethernet connections and set up a Ubiquiti network for me. He has been…read morehelpful with troubleshooting and has come back multiple times to make small adjustments for me at no extra cost. The process has gone so smoothly that we are now working together to set up a security system for my house as well.

Yes. Everything went well. The issue was solved as expected. My experience was excellent.read more

Jasdeep installed three CAT6 runs for me and was great! I appreciated that he explained what he was…read moredoing as he went and presented me with options to choose from as he ran into problems routing the cabling. Definitely plan on using him again for future projects.

7 ethernet drops, lots of PoE APs mounted, Ring camera, indoor, outdoor, tight crawlspace. Johal…read moremade it happen.

My Lorex smart doorbell stopped working: my SD cards got corrupted multiple times and the…read moremechanical chime in my house stopped ringing. I called Lorex; they said I should have an electrician come to my house. I had the electrician who installed the wiring in my house (when it was built) come; he couldn't figure out the problem. Also, I had wired security cameras built into the house, but didn't know how to connect the NVR (partly because I couldn't identify a connection to my router). For both issues, I was frustrated, and didn't know who could help. AI helped me find Smart Wires. Regarding the security cameras, Alex was able to look in my attic to identify how to connect to my router. That enabled him to set up my NVR. Helpfully, he even set up my security cameras on the Lorex app; it enabled him to demonstrate that the work was done correctly, but it also saved me a lot of time because Alex knew his was around the app much better than I do. Regarding the doorbell, after a lengthy diagnostic (checking the wiring, the transformer, the voltage, and that the wiring was able to ring the mechanical chime when the doorbell was not involved), Alex was able to confirm that my doorbell was faulty. I bought a replacement, and Smart Wires helpfully (remarkably) sent Alex back to install the doorbell at no additional charge (including, again, the app setup, saving me some additional time and inconvenience). Alex made interesting and helpful recommendations while here. He mentioned that they could connect my security cameras directly to my TV. I asked him about potentially adding an additional security camera outside: he made recommendations regarding the Lorex camera I should buy (including following up immediately with links), and proposed where to install it for enhanced security. Alex mentioned that Smart Wires has a general contracting license, if needed they punch through my dry wall to run the needed wires for the camera, and then patch everything back up good as new. I am extremely impressed and pleased with the service I received. I will proactively look to Smart Wires for any smart home type installations going forward, and would recommend them without reservations.

Same day service to help remove an old EV charger.Great and fast service, with job site all cleaned…read moreup afterward.

Very pleased with his professionalism, attention to detail, and follow-up if necessary.read more

Quick and super helpful responses. Kyle was very professional and informative of products, services…read moreand pricing. After all my questions and inquiries, I was able to schedule our install within a few days. I'm not a paranoid person, but I also know that sh*t can happen to anyone. I also don't want to be that person that didn't think anything would ever happen to them and then it does. I'd rather keep my home, family, pup safe and be prepared. If you've been on the fence about getting a security system, just do it. The extra $49 a month is worth the peace of mind. Make sure you ask all the questions and see if they have any specials or promotions. Also-install guy, Pat, was super friendly, professional, and fast with the install.

Don't expect customer service. According to them I can listen to the alarm chime at about 20…read moresecond intervals for a week since that's the soonest they can get someone out. They were quick to install but not so much when you need service