ALWAYS bring my items to be worked on here. Super friendly and knowledgeable people serving …read more... Same people have been working there for a long time.. Highly recommend!!!!

Found A-plus repair on Yelp based on positive reviews and proximity…read more My laptop issue was diagnosed pretty quickly and repair was done in a couple of days. Fast and efficient service, fair pricing. They also repair phones, which is good to know for future refence.

I love this Best Buy location. There's plenty of parking, the store is well organized, and they…read moreusually have a great selection of electronics and appliances in stock. One thing I especially appreciate is their electronics and appliance recycling program. It's incredibly easy and convenient. I just bring my items to customer service, let them know I'm there to recycle them, and they take care of the rest. They even provide a receipt. It couldn't be simpler. I've also had great experiences with the staff and Geek Squad. When my parents needed a new TV, I hired them to deliver and install it. They were patient, professional, removed the old TV and mount, and did a perfect job mounting the new one. The whole process was stress free. Between the helpful employees, fair prices, convenient recycling services, and excellent Geek Squad support, this has become my go to Best Buy location.

Today marks the worst interaction I've ever had with a retailer in my 40+ years of consciousness…read more Here's the recap: I recently bought a tablet from a Best Buy (BB) competitor, but I saw a better tablet on BB's website that was an open box. I returned the first tablet and immediately went to the San Marcos BB to buy the open-box. The item was cosmetically fine, and the box had "Inspected by Best Buy" stickers on it. Great, so far. I got the tablet home and charged, but when I went to do the initial setup, the tablet was *still logged in by the previous owner!* So much for "inspected." I performed a factory reset and tried again. Nope, factory reset protection meant I still needed the previous owner's credentials. I called Geek Squad (GS) and they assured me they could handle it. I drove BACK to the store, only to be told the tablet could be returned or exchanged. Seemingly annoyed with the most basic form of customer service, the 20-something redhead GS member told me two stores with comparable open-box items. So later, I drove to *another* BB store, only to be told they could not locate the item. Wow. Ok, I'll take the credit on a gift card, since my debit card would take days to clear a refund. In the BB parking lot, I used the gift card to order a comparable (but out-of-area) open-box item from their website, then I drove an hour home. When I got home, I had an email that the order was canceled because they could not locate the item at yet another store! Now there's no tablet and no money left on the gift card. I talked to four different overseas CS reps, telling the story four different times, only for them to tell me they will investigate and then mail out another gift card in 2-4 business days. Today is Wednesday and I need the tablet this weekend. Four business days means, maybe, next Tuesday. That's fitting, I guess. See You Next Tuesday! I'll waiting at the front door of my bank in the morning, and filing an immediate charge-back for the $300 that has vanished into the ether. This is completely unacceptable for any retailer, let alone one of BB's size. I'll do everything in my power to avoid shopping at this chain, ever again. Say Hi to Circuit City for me

I called R H Electronics after tirelessly looking for a hard to find cable, even though they did…read morenot have the part, that did not stop the representative on the phone from leading me to a location that did have the part I was looking for, Thank you R H, you will be my first call next time.

From the owner: RH Electronics offers a wide variety of Electronic Component Servicesread more

Great customer service Frank is the best he answers all your questions and explains everything you…read moreneed to know. The value given for my iPhone 5S was worth it.

The staff here are so friendly! I brought in my old galaxy s3 and was given cash on the spot! I'll…read moredefinitely be coming back to sell more.

I placed an online order for a kindle that I bought for my step mom's birthday. The online pick up…read moreoption is always quick and easy when stopping into Best Buy, but the parking lot can get chaotic at times. I was able to find a parking space pretty quickly. When I walked in, right away an employee asked if they could help with anything. I let them know I was there for an order pick up and they directed me to the cashier. The whole process took less than five minutes! I was running behind that day and the order pick up option saved me so much time.

I made a geek squad reservation over the phone with a live person for 1:40. I arrive at 1:40 and…read morethe guy was helping someone. I see my name and appointment time on the board and underneath "next available agent: 2:00 p.m. ". The guy finished with the person and i walked up and started telling him my problem and he kept turning his head. Next thing i know he said he had to finish checking someone out. Now it is 2:00 p.m. i am a very patient person, but this is not the first time this has happened at the geek squad. After over ten years, I will not be renewing my geek squad subscription

OK, total clownery. I ordered a couple of items online, to be picked up in the store. I wanted…read morecurbside pickup. This was done in the Target app. I received a notification that the order was ready and to click a button to let them know I was coming - only the button then took me to a screen that said that no order was there to be picked up. Again, screen 1 says that the order is ready for pickup, screen 2 says that no order is there. So, I get in my car, drive to the store and go to customer service. I third in line, waiting for a woman with a cart full of Christmas decorations to return each and every item in the cart - all of which were obviously used. The poor clerk was alone and was struggling to scan all this stuff while she was shuffling through her receipts trying to find the correct receipt. Totally outrageous, she decorated her place for free, returning all this stuff. No surprise stuff is expensive when there are abusers of the system like this. Meanwhile more and more people lined up behind me. When it was my turn at the counter, the clerk had to leave the counter to go to their stockroom to get my stuff. By then there were probably 15 people waiting. So, something broken in the app and way too generous return policies lead to bad service. We all pay for this nonsense.

Justin at Target deserves five stars. I called ahead to see if they carried a product so I wouldn't…read moremake the drive for nothing, and he truly went above and beyond. He checked for me and made it feel like he genuinely wanted to help -- such a refreshing, kind attitude. Customer service like that is rare these days. Really appreciated him!