Great Customer service! Friendly & Professional staff…read more A pleasure to work with on line and in person.

Very poor customer service. Unwilling to hear/help solve problems with their headsets. I would do…read moreyour own research before purchasing from this company.

ALWAYS bring my items to be worked on here. Super friendly and knowledgeable people serving …read more... Same people have been working there for a long time.. Highly recommend!!!!

Found A-plus repair on Yelp based on positive reviews and proximity…read more My laptop issue was diagnosed pretty quickly and repair was done in a couple of days. Fast and efficient service, fair pricing. They also repair phones, which is good to know for future refence.

Service: Scheduled an appointment online, then stood in line and waited to let someone know I was…read morethere for appointment. Doesn't seem to matter if you made an appointment or not, but better to do so in case it gets busy. My 1 year old computer had a corrupted disk drive and I didn't buy a warranty. They said they could look at it for $395+ if I needed a new drive it would also be additional. The other option was buy a year warranty membership for $195 plus anything else I might need so it cost about $315 to fix my claptop, an HP. I dropped it off on Friday, picked up on Sunday night. Cheaper than buying another laptop. Selection:Walked around and they have lots of great high quality products Value: Seemed expensive but everything is expensive these days. Happy I didn't lose all my files and laptop working well. Noteworthy: GeekSquad Service was great, the guy was professional and knowledgeable

Today marks the worst interaction I've ever had with a retailer in my 40+ years of consciousness…read more Here's the recap: I recently bought a tablet from a Best Buy (BB) competitor, but I saw a better tablet on BB's website that was an open box. I returned the first tablet and immediately went to the San Marcos BB to buy the open-box. The item was cosmetically fine, and the box had "Inspected by Best Buy" stickers on it. Great, so far. I got the tablet home and charged, but when I went to do the initial setup, the tablet was *still logged in by the previous owner!* So much for "inspected." I performed a factory reset and tried again. Nope, factory reset protection meant I still needed the previous owner's credentials. I called Geek Squad (GS) and they assured me they could handle it. I drove BACK to the store, only to be told the tablet could be returned or exchanged. Seemingly annoyed with the most basic form of customer service, the 20-something redhead GS member told me two stores with comparable open-box items. So later, I drove to *another* BB store, only to be told they could not locate the item. Wow. Ok, I'll take the credit on a gift card, since my debit card would take days to clear a refund. In the BB parking lot, I used the gift card to order a comparable (but out-of-area) open-box item from their website, then I drove an hour home. When I got home, I had an email that the order was canceled because they could not locate the item at yet another store! Now there's no tablet and no money left on the gift card. I talked to four different overseas CS reps, telling the story four different times, only for them to tell me they will investigate and then mail out another gift card in 2-4 business days. Today is Wednesday and I need the tablet this weekend. Four business days means, maybe, next Tuesday. That's fitting, I guess. See You Next Tuesday! I'll waiting at the front door of my bank in the morning, and filing an immediate charge-back for the $300 that has vanished into the ether. This is completely unacceptable for any retailer, let alone one of BB's size. I'll do everything in my power to avoid shopping at this chain, ever again. Say Hi to Circuit City for me

I called R H Electronics after tirelessly looking for a hard to find cable, even though they did…read morenot have the part, that did not stop the representative on the phone from leading me to a location that did have the part I was looking for, Thank you R H, you will be my first call next time.

From the owner: RH Electronics offers a wide variety of Electronic Component Servicesread more

Great customer service Frank is the best he answers all your questions and explains everything you…read moreneed to know. The value given for my iPhone 5S was worth it.

The staff here are so friendly! I brought in my old galaxy s3 and was given cash on the spot! I'll…read moredefinitely be coming back to sell more.

Purchased an Open Box Item from Best Buy online and had it delivered to my house. When it showed up…read moreI opened the box and it was missing items and had the wrong stand for the monitor as well. I brought the return into the Encinitas manager who clearly stated to me "Open Box" items purchased online cannot be returned in store and that I would have to return it to the store it came from which was Menifee. I then tried another location nearby and had no issue returning the Open Box product and purchased a new one there. I will no longer give my business to the Encinitas location. This manager was insulting and even stated she had been with Best Buy for six years. No customer retention or attempt to satisfy my complaint or issue with purchased product. Encinitas location has lost my business and if I had the time I would hold a sign encouraging customers to shop other Best Buy locations.

The Best Buy Encinitas used to be such a nice store. Today…read morewe went to return an item we bought from Best-Buy online, the cashier tried to return, even opened the box and went thru it's content then came along Erika (store manager), she was rude to us and the cashier and would not take the return, she said we had to request a Label to ship it back. I told her that I had called as soon as we received the item 2-days earlier and was told to take it back to to the local store. We had to repack the box and put it back in our car. Never again will I buy anything from Best Buy if this is the type of people they are hiring to be the face of the company.

OK, total clownery. I ordered a couple of items online, to be picked up in the store. I wanted…read morecurbside pickup. This was done in the Target app. I received a notification that the order was ready and to click a button to let them know I was coming - only the button then took me to a screen that said that no order was there to be picked up. Again, screen 1 says that the order is ready for pickup, screen 2 says that no order is there. So, I get in my car, drive to the store and go to customer service. I third in line, waiting for a woman with a cart full of Christmas decorations to return each and every item in the cart - all of which were obviously used. The poor clerk was alone and was struggling to scan all this stuff while she was shuffling through her receipts trying to find the correct receipt. Totally outrageous, she decorated her place for free, returning all this stuff. No surprise stuff is expensive when there are abusers of the system like this. Meanwhile more and more people lined up behind me. When it was my turn at the counter, the clerk had to leave the counter to go to their stockroom to get my stuff. By then there were probably 15 people waiting. So, something broken in the app and way too generous return policies lead to bad service. We all pay for this nonsense.

Justin at Target deserves five stars. I called ahead to see if they carried a product so I wouldn't…read moremake the drive for nothing, and he truly went above and beyond. He checked for me and made it feel like he genuinely wanted to help -- such a refreshing, kind attitude. Customer service like that is rare these days. Really appreciated him!

This is a top-notch Target store located in the mall in Escondido, CA…read more Whenever we are in the area for the Del Mar Fair (aka the San Diego County Fair), or to see our friends in Fallbrook, or to see our friends in Ramon, we frequent this spot. It's a three-story store with entrances to the mall. And the cool escalators that let you take your cart up or down levels with a cart-moving lane on each side of each escalator. There are also elevators but that's less exciting. Check the signs to see which level you're going to need for the products you're looking for. The most recent stop we just bought three smaller Lego sets. My wife built one of them on our way to a brunch date. On the ground level there is a Starbucks open for snacks and drinks. This store has self-checkout, too, so checking out and paying for your stuff is a breeze. There are regular registers with friendly employees to help you out otherwise. Can't go wrong. Great deals and quick service. Check this Target out when you're in Escondido.

It was super busy and the lines were pretty long but the staff was still chipper and helpful and…read morethe store was very clean and we'll stocked. It is good to see the malls picking up and filled again and I believe Target being there as an anchor store really helps. Three floors of merchandise and fun in this Target (plus an in store Starbucks to fuel as you shop). Nice Target and location for sure.