This Target sometimes has the best hidden gems items and products you might not find elsewhere, but when you're not looking, this place would have it right in front of your eyes. I remember going to 5-6 different Targets from Southeast to Southwest of San Diego and found nothing, then made a call to this one they said Yes, then I had to rush myself there due to hours closure, at least they were nice to always had it on hold for me either at electronic or guest services. To be honest, the place located around a shopping mall, noone would even look for it, because they were too busy shopping. You will have the whole store for yourself without fighting someone for a specific item. Plus the place is pretty big, you got 3 levels of shopping to go thru if you want to spend time here.
So enough with the good stories, lately I had been experiencing some unpleasant stuffs here, so I made the call regarding an item like usual, then they would hold it under my name at customer service desk, I came to pick it up and not ready to pay yet as I wanted to go back upstair and check out more stuffs, it was nice that they let me take the item with me then return it when I'm ready to pay, in that case I found another toy and spend more money, everyone's happy right? Well, I was in a hurry that day heading back to an event at 7 pm, it's already 5:30 PM and I am ready to checkout. I thought it would be faster if I go back to finalize it at guests service, the same girl who handed me the item earlier, she seems nice and knew what she doing, and I was wrong I guess. If I knew then What I knew now, I would have gone to self checkouts. Anyway long story short, I used the Target app as I had some offers and gift cards so I can save right? The total after everything came out to $94.79. I gave her $100 cash and told her I wanted to pay $90 in cash and $4.79 on my card. She didn't pay attention and without telling me that she took $100 bill but didn't subtract that off my total, making me swiping the card and got charged for the full amount, I asked her why, and she said she was too busy checking for counterfeit bill, ok but you forgot to tell me that.
And she didn't know how to reverse the charge either, so she had to radio her supervisor to come, then I had to spend time explain to the guy on the maths the way I wanted it to work, then they were having problems adding my savings and gift cards back, it was just too frustrating and I was in a hurry, I wish next time they could handle the situation better, nothing to against them, but maybe they need to do some retraining for their employees, because I want to shop here again read more