I was recently a patient at WakeMed Cary Hospital. I was seen in the ER/ED on a Wednesday night,…read moreadmitted to the hospital the next morning, and released the following Tuesday night. My experience with each staff member was superb! Everyone- my doctors, nurses, nursing assistants, lab technicians , the folks who delivered my lunch trays, (and anyone in between) treated me professionally, with kindness, compassion and respect. I really want to give this hospital 5 stars but I can't due to one major issue. The bed, precisely the mattress was horrible! I was admitted with an issue concerning my spine, yet the mattress on my bed actually made my pain worse. There was a visible dent or "wallowed out" hole in this mattress which caused me enough discomfort that it interfered with my ability to sleep, and added to my pain level. I mentioned this to several staff members, and the reply was always the same, " That's what everyone says. All the beds here are in poor shape." A nurse gave me a small cushion to fit in the hole in hopes of helping the situation, which improved it very little. They were in the process of trying to find a better bed, but I was released before it happened. I am not a person who complains much, but I realized that if the reply was always-" most of the bed are like this," Then there are so many other patients suffering during their stay at WakeMed Cary Hospital, something must be done to correct the problem. I sincerely hope that WakeMed's Supply Chain Executive Director will take this to heart.

Horrible experience last night. Had a terrible migraine 10/10 pain . This Dr was so rude and…read moreignorant. He asked me what works for me I told him my usual migraine cocktail that I've had a few times there and he denied it acting like I'm a junkie when I'm just trying to get relief.. he raised his voice at me while I cried and wouldn't even give me iv fluids or nausea meds. He needs his license taken away . Very unprofessional.

I had my colonoscopy and endoscopy done at Cary Wake Med on January 21, 2021 by Dr. Shannon Scholl…read more I had never been to this hospital before for any procedure and my experience was wonderful! From preregistration throughout the entire procedures I was handled with much care, dignity, and respect! I found each nurse who dealt with me to be very friendly, polite, and very good at explaining what she was doing each time she tended to me! I myself HATE hospitals, but my experience here was outstanding!

I am a cancer patient and my oncologist ordered a STAT abdominal ultrasound. I went to the Apex…read moreHealth Plex with some misgivings after an awful experience with their ED department concerning my son. Anyway. The sonographer was so wonderful and I was seen before my appointment time. However, it is now 3.5 hours later, my doctor's office is closed and I still have no results. They will be hearing from me in the morning, assuming I make it that long. If the delay in care causes any adverse effects to my treatment, they will be hearing from my lawyer

Oh my goodness, where do I start? Bright, light, open, amazing staff, efficient service,…read morecompassionate care - it's night and day different from any other Emergency Room I've ever seen!

Caroline Davis was a helpful and kind doctor .i am grateful to have her as my doctor. she was…read morecarrying and helping

I was given top notch medical care, clean environment, everyone was friendly and concerned. Highly…read morerecommend Dr. Bermudez for bariatric surgery!

Chris Humphries in the imaging department was fantastic. Really listened to our needs and helped to…read moreget my wife taken care of. You could really tell how much she cares. Great experience!

https://www.youtube.com/watch?v=u9pjlmGAJ9A&t=9s…read more You need to watch this. I pray that the hospital gets what's coming to them. They are full of racists and the system is just again rearing it's ugly head and ugly habits. Watch that video. This is exactly why this nation is falling apart.

Lousiest ED service. My wife was wheeled in due to very high BP in Wake Ambulance which could not…read moretake us to Raleigh Duke or Rex ED. ED intake service at WakeMed is so poor. Many patients came after us and they were taken in. Front desk ould not give us any update when our turn would be. When pushed, they took BP once in three and half hour - for a patient who came to WakeMed ED for high BP!! Very dissatisfied.

Fabulous care! My husband fell in the shower, and he was in intense pain. His neck was extremely…read moresore and he could not walk. We called the EMT and they came and took very good care of my husband. The people in the hospital were wonderful and were very thorough. Luckily there was nothing broken. He was left alone for an hour, though. But the whole thing only took a little over three hours. I was very impressed with the quick, expert, and loving care that my husband got.

Man I loved my actual in person experience and my initial interactions were all so positive but I…read moream having a ridiculously difficult time accessing my lab results. I literally work in tech and I cant figure out how to get any answers from this place or their portals/sites. The only online portal I can find is to pay them (which I have). It is so easy to access financial information but finding medical answers feels impossible. I have tried resetting my password, making a new account, calling the Kildaire location multiple times. I either get no answer or someone does answer but that person has no answers. AHHH. I would love to have just one medical experience that isnt expensive and stressful.

Should have read the reviews before I went. I had slight pain in ear, very high temperature, and…read morevertigo. I had previously been diagnosed with an ear infection by my PCP and prescribed a 5 day course doxycycline. It flared back up and am leaving the state for a week on Saturday. My PCP was closed due to NYE so I went to NextCare. 4.5 hours later I'm told I have flue B despite no symptoms beyond fever and dismissed. The arrogant FCP, non-doctor, said my ear was bulging but she could not see why. Totally ignored previous diagnosis from an actual Dr and gave me a tamiflue prescription despite. She then proceeded to ask me if I was a Dr or healthcare professional when I questioned why she was ignoring the fact my ear was bulging and the previous diagnosis. She did not even listen to heart and lungs until she brought me the discharge papers. Absolute waste of time and there needs to a zero star rating. AVOID

I also had the same problem. I usually went to Davida Griffin and she has gone to another…read morepractice. At least they take my market insurance!! I found out the day before my appt. I was really upset about that.

Love PA Katie Lukasik ....vote or new management pending. I have found her thorough,smart, and well…read moreinformed, I would follow her anywhere.

I went yesterday to get a CT scan the staff made m feel so comfortable 1 arrive on time i recieve a…read moreticket so they call my name i was at the door where i go back i first got a iv in my arm and that i laid on the table and the machine tool pictures of my heart i them felt really hot like i had to go to the rest room but they took care of me am so glad i got it done my heath is very important to me thank you so much Wed med for taking care of me

I was sent to the hospital by a dental surgeon. He told me not to wait go straight there. I did…read moreand my swelling and pain got so bad and the have not done anything and I have been here over an hour. They say tell them if worse I have and still nothing.

With stable employment, I'm finally taking advantage of insurance and taking care of myself…read more I scheduled an annual physical with a nurse practitioner here. As a new patient, onboarding was straightforward; I answered all the questions online before my appointment, and also did eCheckin through the MyChart 2 days before. On arrival, everyone is screened in the lobby for Covid. At checkin, I gave my eCheckin printout which appeared to make it simpler for the staff member as she only had a few questions to ask after. My appointment started on time. They checked my vitals, then the NP came in and spent about 20 minutes with me. Since I'm pretty healthy (knock on wood) there wasn't too much to discuss. I very much appreciated the lab person who efficiently got my blood drawn. My tiny veins didn't phase her; she got me on her first try!

What an amazing facility... extremely clean and well laid out (chairs are 6ft apart), stand here…read moresigns in the floor, and 2 people doing the covid screening at the Main entrance. The bathrooms are clean... water is touch free, towels are touch free... just wish the soap dispenser was also touch free (it's push style) Each desk has a privacy partition separating them from each other. Check in was very nice and easy, and if you use mychart, then you can save time and do the check in online. The inside is clean, and the staff was awesome...