My visit to the ER today was a great experience. I was seen quickly to ensure my chest pains were…read morenot life threatening. The nurses, tech and doctor were very professional and kind. I felt like I was being cared for instead of just being seen. Hats off to them for this because it was a busy evening and a very small space. It was also a nice touch to have free cellphone charging available and upscale vending. The cleaning staff were constantly making the rounds and kept the ER waiting spaces clean. My total time was 3 hours but that includes X-rays, testing, results and two doctor consultations. I also witnessed a few challenging patient interactions and again the staff showed amazing compassion to soothe the tough moments. Great job to Svetlana, Dr Knettel and team!

1/16/24: By far, this is the WORSE ER I've ever had to come to. My fiance is having a medical…read moreemergency. He mustered up enough energy to drive himself here but couldn't get out of the car. He was stuck in extreme pain in the drivers seat, so he called 911 from right outside the ER entrance. The fire truck got here & then the ER nurse from hell came out & basically said she was sorry that they "wasted their time" coming to help him, but she could take it from there. WASTED their time??? Is she serious??? A little after this happened, I arrived to be with him. I went through security only to be met bet that long line wrapped around trying to check in. Before I could even check in, I saw my fiancé being wheeled out of the back to sit in the lobby in extreme pain. They had already taken his vitals and did an EKG by then. They were extremely disorganized & was putting each patient through the same routine tests just to throw them to wait in agony in the lobby. When I tell you that I felt like I was in the Twilight Zone, I truly did. The staff were rude AF...every single patient waiting in the lobby had IV's and were just sitting around looking lifeless...it was an extremely weird experience. THEN, after about 35 min of me sitting with him in the lobby, the nurse from hell came to kick me out stating that they were over capacity and patients couldn't have "visitors" wait with them in the lobby. I told her how far I had driven to get there. She didn't care. She said that once he got a room, I could come back. So, I went outside in the freezing cold to sit in my car for about 35-40 more min. Finally, he calls me and tells me which room he was in. PA Chad was nice. He listened and ordered a million tests. That's exactly what I wanted. Nurse Lauren was funny and very easy to talk to. She told my fiancé that the nurse from hell was from upstate NY & has been reprimanded before for her nasty attitude. Clearly, that doesn't matter because she still works here & has absolutely ZERO empathy & is extremely insensitive. She needs to find a new line of work AWAY from people. I can see why she purposely wears her name tag facing her so that we can't see her name to report her. It's ok because I have her picture & will be reporting her behavior from today. The triage room was dirty & so was the air "purifier". Dust on top of dust on top of dust on that thing. What is it purifying exactly? I felt sick just looking at it. The waiting room is disgusting as well. This lady brought her urine cup from the restroom to her seat and sat it down DIRECTLY on the seat next to her with no paper towel covering it or anything. The cup was wet. So, you know what that means. People are nasty. The staff is nasty. I'd never recommend anyone come here. I've been waiting for 3 hours now & he was supposed to be taken back for a CT scan 45 minutes ago, but we are back in the lobby waiting because they supposedly had to "reboot" the machine. Wtf??? I'm literally beyond annoyed. I don't ever want to come back here again. I thought WakeMed on New Bern Ave. was bad, but this place takes the cake. A real life NIGHTMARE & I think they are about to kick "visitors" out of the lobby AGAIN. Here we go. AVOIIIIDDDDDDDDDDDDDDDDDDDDD!!!!!! ***UPDATE AS OF 11:00 pm: After 7+ hours of being here, they have finally decided to admit him. The dr said she requested a bed for him, but the nurse said he probably won't get one because they are over capacity. He will probably be in the ER the entire stay & it's so cold there that I had to place 5 blankets on top of him for just a bit of warmth. He will be getting tests done tomorrow. I hope he can go home. Again, AVOIDDDDDD this place.

My husband and I came here to get our recommended vaccines for Africa that other facilities did not…read morecarry. Our nurse was very informative about what we needed and suggested other vaccines we didn't know about. She gave us pamphlets about possible diseases in Africa and what to look out for, not to wear dark colors because it attracts a type of fly, etc. The room was clean and organized, welcoming, too. They were very gentle giving us our shots which made for a pleasant experience. We came out well informed and ready for our month-long trip to Africa and above all, prepared. Absolute wonderful experience and highly recommend going here for your travel vaccines!

How can this be a pediatric emergency room without offering a mother's room? It's extremely…read moreinconvenient. This place felt extremely nasty & rushed. We waited 2 hours for results. I wish I had a better experience but it wasn't great at all.

Highly recommend- was seen quickly and the provider was kind and thorough. She was very…read moreknowledgeable.

Beware of Dr. Amanda Watts. She has a sociopathic and apathetic behavior towards Medicare patients…read moreand if you ask questions about you bloodwork results, she will threaten to have you thrown out by security. This individuals actions should never be allowed in any medical setting.

Even 1 star is too generous. I checked into this emergency room at 5:30am with severe abdominal…read morepain, and waited 6 hours to be called to see a doctor. It never happened. I gave up and went elsewhere. I had a ruptured appendix and could have died. This ER is so short staffed and so mismanaged that you could easily wait 6, 12, or even 18 hours to be seen. Go somewhere else if you need emergency care!

Went to the ER at Duke Hospital today. Waited for approximately 5 hours. Then I gave up after…read morereceiving no treatmen. Called Uber and went hom. This is the second time this has happened to me there. Very sad that such a great hospital can't do better!

12.2.24 Mommy has to come to High Point Cone Health MedCenter today. Greensboro was overbooked due…read moreto the Thanksgiving holiday. Luckily, it is the same distance to High Point as it is to Greensboro. But there's a bunch more traffic in High Point tho. When you pull up, there's plenty of parking. Handicapped parking is right in front of the building. There's plenty of them available. There is no valet parking. I arrived early enough to park and grab the wheel chair. Everything is located in this one building. It is 3 levels. The Emergency Room is located to the left of the elevators past the pharmacy. There's no cafeteria. However there's fully stocked vending machines as well as a coffee machine. The hot drinks are $1. Who can beat that. We went to the 3rd floor to check Mommy in. It was super quick and they took us directly to the back. The advantage to being a smaller facility. Here we meet John. The most friendliest and funny RN/Med Tech. He made mom feel comfortable because this is a new facility. Older generation don't like change. John was cool. Down to earth. John turned us over to Tedora and she became our nurse for the duration of the day. Tedora is calm, caring and patient. Overall, we had a very smooth therapy session.

Literally, leave yourself dying on the side of the road before you come to this hospital. You will…read moredefinitely be waiting many many hours to be seen by someone that is less than competent. Here you will find healthcare professionals that do not listen to you, even though you know your own body. You will find them forcing treatment options on you or making you sign AMA paperwork. Go elsewhere.

We waited more than 8 hours in the room to see the doctor never came. Then RN that was assigned…read morestruggle to put an IV in. We were there so long the doctors had a shift change. So we had to wait even longer for another doctor.

Caregivers go to Hoke county, avoid this steamy pile of crap of a place. Took my stage 4 cancer…read morewife here at her Docs orders since he doesn't have connections at Hoke. Right away they were telling me I had to wait and could not be by her side. I have driven 17+ hours just to make on appt with her and have been by her side since the start. Then because I got upset, they classified me as a risk and made we wait outside. Avoid this place!

VERY EFFICIENT !…read more Check in is all electronic. Provider Kay is super knowledgeable and very professional. The office was immaculate. The service was prompt, in and out in 21 minutes!!!

Superb medical care! I took a family member for an urgent medical situation. Entering the facility-…read moreif you haven't booked on line- there is a kiosk to complete your information & a live person available over the monitor if needed. Self pay or approved insurances available for payment. The lobby is authentically super clean- there's cold water,, juice & coffee available complimentary. The medical staff was competent - professional-kind - took care of the situation while thoroughly explaining treatment and follow up care. The Doctor called me about 10 minutes after leaving to give the results of an X Ray that were read by a RadiologistAppointments & walk in's available as we were a walk in situation. This location is conveniently located of the I 85 corridor exit 202 Oxford NC just a ways from the Wal Mart Plaza and other Customer shopping experiences & a few miles from the quaint downtown area that offers more shopping experiences.My family member & I absolutely & pleasantly satisfied with the care!