I recently took my husband here and overall, given the circumstance, it was not a terrible experience. It was on a weekend evening and I was very happy and surprised when they brought him right back to an exam room. The facility was clean and the front desk staff were helpful and efficient. There are only two visitors allowed to be with the patient at a time. I had two children with me though and they allowed the three of us in because a minor shouldn't be in the waiting area alone. I would not recommend bringing a minor, but sometimes you don't have a choice (the kids left with a family member eventually). For the most part, the nurses were friendly and helpful. At one point I had a question about something that came up with my husband and someone came right in when I told them. As with a lot of ER situations, they are very busy and cannot attend to every patient quickly. After ruling out an immediate emergency, there was a lot of waiting around in between visits from the nurse or doctor. We only saw the doctor one time and wish we had more info before we left. Though as the nurse said, they're an emergency room and they'll rule out an emergency, but you'll need to go to your own doctor for more details. I would go back, but hopefully won't have to. read more