I live in Texas, and in April 2026 I scheduled a consultation with Dr. Bianca Miret at the Florida…read morelocation through their online booking form. During that process, I was required to check several boxes acknowledging various office policies in order to submit my consultation request. After my consultation, I decided to move forward with the one-week in-person Intensive, which cost $6,000, because I was desperately seeking help for persistent post-concussion symptoms following a bicycle accident in December 2024. I paid the required $2,000 deposit to reserve my spot. At the time I committed to the Intensive and paid the deposit, I do not recall the cancellation policy being reviewed with me or being asked to acknowledge it again as part of enrolling in the program. Unfortunately, before my scheduled visit, I was involved in a second accident when I was rear-ended in March 2026. The injuries left me with migraine headaches and made traveling impossible. I couldn't fly and did not have anyone who could accompany me. When I contacted the office to cancel, I was told my deposit was non-refundable but that I could reschedule within a 4- to 6-week window. I explained that I was unaware of the cancellation policy for the Intensive. In response, I was sent documentation showing I had acknowledged the office policies when I initially booked my consultation. After reviewing the timestamps, I realized those acknowledgments occurred before I had even decided to enroll in the Intensive. I understand that businesses have cancellation policies and I respect the need for them. My concern is that I don't believe the cancellation terms for a $6,000 program and a $2,000 non-refundable deposit were clearly presented at the time I committed to the Intensive. Given the circumstances surrounding my second accident, I was disappointed that no exception or accommodation could be made. I am sharing my experience so prospective patients understand the importance of asking detailed questions about cancellation policies before making a significant financial commitment. I also remain hopeful that Dr. Miret and her team will reconsider my situation and refund my $2,000 deposit. I was genuinely looking forward to working with them, and my decision to cancel was based solely on unforeseen medical circumstances that made travel impossible.

After my ear infection healed, I was still dizzy. This went on for months. I went to a different…read moreENT, had testing, and was told there was nothing wrong!  Someone mentioned Carolina Functional Neurology, so had I to give it a try.  Wow!!!  I am so glad I did!!  Everyone there is amazing.  They did all these tests none of the ENTs ever tried. They found the problem, explained it to me in simple terms that even I could understand. Though it wasn't a quick fix, they knew the problem and how to treat it.  The dizziness is now gone! I can't thank Dr. Miret and Dr. Glickman enough.  So very grateful!!!

Caroline Davis was a helpful and kind doctor .i am grateful to have her as my doctor. she was…read morecarrying and helping

Not only did they misdiagnose a severely inflamed gallbladder with a UTI and sent me home in pain,…read morethe nurse was literally taking nurse courses for SCHOOL while I was in her care. They also let an IV drip out of the bag or my arm into my lap to the point it was soaking wet and I was shivering. I passed out multiple times and they left me for HOURS. After going home and getting a second opinion from WakeMed, I had to go into surgery THAT NIGHT. I honestly should've sued for negligence. I will be reporting this .

This whole team is amazing. I took my granddaughter fishing…read morefor her first time and she caught 2 nice bluegill and I caught a hook in the hand. From entering to leaving this whole team was very friendly, informative, caring, helpful, thorough, professional, human, and did I say friendly. Best experience for what it was ever...

Really bad service! In the 15 min appt I left with painkiller, and I was told to go back there if…read morepain didn't go away. They charge you a fortune and on my bill invoice says a 45 min appt. Make me laugh and of course painkiller didn't work

overall, except for one nurse who clearly disliked her job intensely, and told me that i received…read morecontinuous narcotics to knock me out for me awake surgery, the staff were terrific.(this was totally incorrect) housekeeping could improve as it seemed dirty to me in general areas. as for the nurse who gave me very wrong information, i awoke from surgery immediately and was clear headed and could speak snd stand unassisted immediately and clearly. it is unfortunate that this person undoes the good work of others.

It's odd to review a hospital but we've been here several times just this year. The first time was…read morefor outpatient surgery, and everything was efficient and professional. The second time was for a CT scan for my wife, and that was relatively quick, even though it was a very long distance from the front entrance. I guess there is a side entrance for outpatient services but nobody mentioned that to us. The third time was an ER visit for my wife. Upon checking in, they got her vitals but then it was several hours before we were called back. The PA who saw us was very professional, but it was odd to have so many different nurses and techs provide services from IV, to x-ray, to labs. They were professional, but again I'm not a fan of so much waiting around. Also, the treatment area was not private at all, basically hospital beds and chairs separated by curtains. We could hear the details of the patients all around us and I suppose they could hear us. More privacy would be appreciated.

I totally understand what the review below says about how unorganized the office is. Yes it takes…read morea bit to get referrals or a lab order but a quick call or message through the patient portal will fix that. This is a one doctor with one assistant practice. The doctor spends ALOT of time addressing the needs of each patient. We have never had extremely caring and through service like this and by we I mean my family. We have had one urgent visit and they squeezed us in. Dr. Eily is extremely caring, wants to get to the root of the problem, and so kid friendly (my son turned the exam room into a rocket ship and she played along while examining). This is not your traditional cookie cutter office. There are some quirks but I'll take it. Us holistic folks are quirky in our own way. For reports or referrals we (patients) need to do just a little work or lets call it team work with the office. They upload the referral/ lap report to the patient portal, you print it and take it to the doctors office or you can download it and send it to the office via email. We haven't had an issue. If your going to LabCorp bring the physical order and YOU choose online what location best suits you.

Most unorganized practice I've ever been to. They ordered bloodwork and three weeks later the…read moreorder has still not been sent in, and I after three times still do not have the correct paperwork to complete the bloodwork. I have been sent to the wrong lab twice. And it's as if they don't know what they're doing. It was completely a let down