I've been taking my vehicles to the dealership for so many years that I had forgotten how much a…read moregood independent auto shop has to offer. My experience was excellent from start to finish. They were able to get me in quickly when I needed an appointment, and I really appreciated that they worked on my car instead of letting it sit while juggling multiple vehicles. The repairs were completed with great attention to detail and quality. Since my car had been parked and neglected for a while, I also appreciated the thorough inspection they performed. They identified a few items that needed attention, which gave me confidence that the car was safe and ready to get back on the road. The work wasn't inexpensive, but quality workmanship rarely is. I'd much rather pay for repairs that are done right the first time. Overall, I had a very positive experience and would gladly recommend them to anyone looking for honest, high-quality automotive service.

Shop seems to pick and choose what they want to do, and seems to not want to do any simple…read moreservices. I've been turned away three times already. Having been a service manager myself for 2 independent shops and a dealer, I understand what might be justifications to decline a service. None of my visits were out of the ordinary. I understand time is money, but turning away customers is just not right. The most recent visit, was to have a TPMS sensor swapped from one wheel to another (brand new wheel and sensor). I had visited the ship the previous day, and was told it could be done. I even made the effort to take the wheels off the car, so not to take up a lift. Not to mention I scheduled time out of my day , only to be T old work won't be done bc rubber seals on the stem can get damaged. I did inform that the sensor is new, but no luck. TPMS sensors can be removed and reinstalled with no problem, especially when new. I'm just guessing the job wasn't worth their time. But wasting my time was apparently ok. AutoStream website shows a plethora of services thats provided which just doesn't seem to be the case.

I chose the garage because of the positive reviews. My truck had a check engine light and codes for…read moremisfire. The shop did $800 worth of diagnostics without providing any diagnosis. I was told they might have to tear my engine down or possibly replace it for $15 to 20 grand. I was told to take it elsewhere as they didn't want or couldn't help me. I felt like a second class customer because it sat outside for a week before they even looked at it. I took it to Ford dealership. I only had a faulty fuel injector which was promptly replaced. This shop might be ok for maintenance items but not for anything more complicated. I gave two stars because they loaned me a car after the first week and the young lady at the counter was so polite.

They are not the garage they used to be. They are VERRRRRRRY EXPENSIVE! Get a second opinion!read more

I came here today for an oil change and all of the employees were so friendly and cheerful that I…read morehad to do a double take to make sure I hadn't accidentally pulled into a Chick-Fil-A. We were immediately greeted by a woman who was able to pull up our service records (which is awesome, because I had no clue my car had been there before) and get us all set up. Then the man who helped us truly went above and beyond in the customer service department (I regret not getting his name, but he has long hair - definitely try to get him). He offered beverages, then offered my son a lollipop after getting permission. He brought every color of the rainbow for lollipop flavors. Top notch. My son asked if we can go back for an oil change every week. Honestly not the mother-son bonding I ever envisioned, but it was a pretty great time. So convenient, so friendly, so easy to recommend. I enjoyed it so much that next time I won't be two months late and two thousand miles overdue.

God bless Carl, Marvin, and the team here. I couldn't have asked to find a better place - two hours…read moreinto a four hour drive - when my oil light came on at 5pm on a Friday. They're an amazing crew. They were genuinely happy people, enjoying their work and working well as a true team... way rarer than it should be. It was an oil change, but my spirits were way higher leaving. I just enjoyed being around them. The oil change was quick, and Marvin gave my car some extra tlc. It was a quick 10-15 minute stop. They also offered a 10% military discount. I know it's an accident I stopped here, but if I can plan a future oil change here, I will. Thanks for the save, Carl, Marvin and team!

I've been taking my cars and trucks here for years. They do great work. They always seem to be more…read moreaffordable than the big dealerships. They are good guys that honor their work.

I called and made a reservation to mount a new rim on my car only to get there and discover they…read moredon't mount low-profile run-flat tires.... really?? They knew what car I was bringing in and the performance tires on the vehicle.

Left Was routed to a spot in line as next car- then someone…read moreelse told me I had to move another car was before me

Not entirely convinced the services I paid for was completed. I had paid for a tire rotation and…read moreone of my back tires has a major scratch on the rim, so I know for a fact that the same tire is in the same exact spot as when I pulled in. I feel that being a woman the guys take advantage of my lack knowledge in auto mechanics. I don't think I will be coming back.

I think I found my new favorite car people!!…read more Jay was such a delight!! He was professional, courteous, and efficient!! Will was great too!! I don't think I've EVER had this type of service done and not waited shorter than an hour I was literally in and out in less than 20 minutes!! I love the fact that I could see EVERYTHING!! There was a monitor that had a camera on the mechanic draining the oil and then there was Jay and Will doing all the things under the hood. Even had my windows cleaned The fancier your car, the pricier but still a lot cheaper than the $250 the dealership charges! They also have coupons on their website and I earned a free car wash I'll definitely be going back!!

Stopped by for a oil change, as expected they got me in and out in about 15 minutes which is always…read moregreat. The staff here are fast and friendly and keep you informed about everything. Prices are reasonable and I was able to use a coupon without issue. The service and speed always make this my go to oil change spot. Definitely recommend!

I have been a Precision Auto customer for decades, for really my entire lifetime as a driver. Just…read moreabout everyone in my family is a customer as this point, and that includes both sides of a large family. I wish I knew enough about the nuts and bolts to convince you categorically that they are the best, but here's what I can say: I do remember not long ago that they won what I understand to be THE national competition for best auto shop in the country, and I have to imagine that was a pretty big deal for a family-run business. So if you're just looking for people who know what they're doing, well that should be enough right there. I can tell you that they are the type of people who remember your name when you walk in, and that you will most likely have a few laughs while you're there. How often can someone say they have fond memories of getting their car repaired? I can, and I'm smiling right now thinking of how much my Dad loved talking with them about the world, and pretty much everything in it by the time we left... They have guided him and myself over the span of two vehicles each. Come to think of it, that's pretty good for over 30+ years, especially when we're still driving the latter two. Not to mention the first one I bought was, we'll say: not a good year from not a good company. They cut me so much slack, and put in so much extra work on that car for me. The hardest part for them though, had to be convincing me to buy a reliable, maintainable car next time, and convincing my Dad when it was time to let go of the truck he took such good care of for such a long time. In my case, it was a matter of helping me understand which makes and models not only last a long time, but will also save me a bunch of money over time. Such is the case on parts and labor, when the parts are easier to get, and the car is easier to fix, DUH... For my Dad, it was a matter of bedside manner, explaining that we've reached that time when the repairs are going to start costing more than the vehicle is worth. I say all that, because one way to tell whether someone is honest or not, is if you can point to some advice they gave you at the expense of their own profit. In a world where honesty is not a given in any industry, I think those are pretty good examples of where it still exists.

I brought a Tesla Model Y to them in order to have a wheel swapped out and have the front end…read moreinspected. Most folks don't know this, but Performance models of these cars blow through suspensions every ~70k miles or so. Precision charged me for the tire swap (move TPS to new wheel and re-mount on the new wheel), but they also charged me an hour of labor to inspect the front end, something that they already had in clear view when on the lift when they were doing the tire work. However, I was fine with it as long as they did a complete job and reported accurate information. I was planning on having them also replace the main front end components anyway, but they will NOT install any parts that they did not get for your car. Even if they are OEM parts from the manufacturer of your car. (Tesla parts are a PITA to get in a timely fashion sometimes, and having to wait for them to arrive is not a great customer service experience... especially when they are OEM parts. I'm assuming it's not just liability, but that Precision wants the markup on the parts over a providing a good customer service experience.) Precision came back and told me there was nothing wrong with the front end of the vehicle. immediately knew that this was impossible. No Tesla Model Y Performance with the original suspension is fine at 85,000 miles. I asked a buddy at a Porsche dealer to look at the front end and ALL FOUR bushing in the front end components were torn. Literally, if the technician from Precision Auto had looked them, it would have been obvious. If the technician missed it, Precision has a serious issue. I did call them. I asked to speak to the manager. The person that called me back sounded awfully young but listened to me vent and indicated he's refund my money for the inspection. (He took my credit card info for the refund, so fingers crossed there.) I'm really sure based on that experience that Precision Auto is not where you want to go if you have a Tesla. I told them exactly what they needed to look for and I've got to wonder if the server desk told the tech anything that I mentioned. (I do have alot of experience working on cars. I just don't want to do it.) At least they did a good job with the tire... -shrug-

Amazing communication! Luckily he had an opening the next evening and we were able to scheduled the…read moretime. Very honest and I was happy with the experience.

I'm so happy that I went with this mobile service to replace my brakes at home. This was such a…read moregreat experience and he offered quality service. He was such a pleasure to work with. I'll be using him for other auto services in the future.

Driver side front tire had to be checked due to low tire pressure. Pep boys gave me same day…read moreservice to address and plug my tire due to a nail. It cost $25. Staff was very friendly even though I waited about 1.5 hours for the service to be completed. Because of the wait that's why I rated them 3 stars.

DO NOT and I repeat DO NOT take your car here for ANY REASON. Have a 2024 Subaru with 20K miles…read morewhich I took in for what turned out to be an OVERPRICED (17.99 per tire) rotation and balance. They refused to rotate front to back because tread was TOO LOW on front which the ENTIRE PURPOSE of getting tires rotated. Transparent PLOY to get you to buy new tires. Wish there was a ZERO STARS option on Google Reviews. NEVER going back.

I have been going here for 20 years. Never a problem. Always great, friendly customer service and…read moredecent prices. Those who have complained about prices, etc. probably are Karen's who complain about everything in life. I have even had them do special jobs like running boards on my Honda Pilot, and again no problems and great service. It is a family owned and run business. Very nice people.

I had my car towed to Volo dealership on 355 for low transmission performance. After having my car…read morediagnostics and them find a hole lot of things wrong, it came out to be $25,505.68 a new car. I gave AAMCO in the Air Park of Gaithersburg, MD a call and talk to Keith. I gave him the run down of what the dealer said. He said bring him the car and let him do his own investigations on my vehicle and get back to me. same day in about 3 hours the pictures you see is what he found to be some of the problems. I thought I needed a new transmission but I needed a transmission assby, expansion hoses, transmission cooler, fluids, new radiator, radiator cap and 5 to 8 upper and lower hose to engine and radiator. Keith did everything for $4,881. 40. I was leaving to go out of town and got my car back before time to leave. If you want the best take your car to the best. Keith is my new mechanic he saved me a fortune. It's good to know I won't be stuck on the side of the road due to shabby work. Thanks again.