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    Pep Boys

    2.3 (216 reviews)
    Closed 8:00 am - 8:00 pm

    Services - Pep Boys

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    18 More Services

    Fuel system cleaning

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto light repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Auto battery and fluid recycling

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Pep Boys Photos

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    Recommended Reviews - Pep Boys

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    Reviews With Photos

    The original date I went to go get my car looked at.

    Got a call on 3/31/25 about my specific part for my car, couldn't go in till 4/2/25. Dropped it off at open (8am). Waited till about 1pm to call back and get an update. They finally tell me that the part they got was the wrong size after it was sitting in store for more than a day. This whole situation could have been avoided if someone checked to see if the correct rim was sent. Now I have to wait possibly 4/5/25 to have my car fixed. Due to the part not coming now till 4/4/25. What an awful experience. This place isn't organized at all at the moment it seems. Don't waste your time like I did today.

    This place messed up my tpms sensor(s). Went there for a simple tire replacement and they supposedly did a complementary tpms maintenance. From that day on, tpms light kept coming on and off and since yesterday, that thing doesn't even go off anymore. What the hell was that complementary maintenance for if it is going to messed up somebody's stuff????

    Main entrance to the store... Pertinent as customer cannot enter through service bay.
    Maggie K.

    arrived abt 8hrs ago amidst lunch rush[ w/o appt and frazzled....making a scene which is sadly my nature] expecting to pay here what : Jiffy Lube, the lube center and the rest car service businesses within the wootton- QO- Seneca Valley- Damascus zone would charge... No one judged, rolled her eyes, belittled or made me feel 'like a typical MoCo chick' in a 'typical' man macho car shop- i left thanking and hugging (literally) more than 1 employee worrying abt NOTHING (until now...nervous I may have 'accidentally sexually harassed' someone and should apologize....

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    5 months ago

    Did a great job of replacing my tires and the service was good. Took me on a same day notice and got me out same day during snow

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    2 months ago

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    Pep Boys S.

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    8 months ago

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    5 months ago

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    Pep Boys S.

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    7 months ago

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    11 months ago

    I went there twice and ended up leaving with no service performed. They suck a**. Went to NTB Way better!!

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    5 months ago

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    Pep Boys S.

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    1 year ago

    Quick service, affordable, and friendly staff. I always go to this place to service my car.

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    Pep Boys S.

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    1 year ago

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    9 months ago

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    8 months ago

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    Pep Boys S.

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    11 months ago

    My worst experience ever!!!! Everyone there is rude and dismissive. I see why reviews are so bad. I concur.

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    Pep Boys S.

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    11 months ago

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    Pep Boys S.

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    1 year ago

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    Pep Boys S.

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    2 years ago

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    6 months ago

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    Pep Boys S.

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    2 years ago

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    Pep Boys S.

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    3 years ago

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    3 years ago

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    8 years ago

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    Pep B.

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    6 years ago

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    Pep B.

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    7 years ago

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    Pep B.

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    3 years ago

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    3 years ago

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    5 years ago

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    Pep B.

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    2 years ago

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    3 years ago

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    3 years ago

    They just lied to you to get money out of you and don't fix what the problem is just bandage it up it's fucked up

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    2 years ago

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    6 years ago

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    Pep B.

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    4 years ago

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    Pep Boys S.

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    4 years ago

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    Pep Boys S.

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    3 years ago

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    3 years ago

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    5 years ago

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    Pep B.

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    4 years ago

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    Pep Boys S.

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    4 years ago

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    5 years ago

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    Pep B.

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    7 years ago

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    Pep B.

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    7 years ago

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    Page 1 of 6

    Ask the Community - Pep Boys

    Review Highlights - Pep Boys

    Kamal helped me because he treated me with respect when he explained the different batteries I could use.

    Mentioned in 4 reviews

    Read more highlights

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    FEBRUARY 2026 My family continues to experience top-tier…read morewelcomes, attentive care, and outstanding expertise at The Fields Road/Gaithersburg "The Lube Center"! Walking into their office lobby it is easily always visible that this is a very busy location, however, it's like they have eyes in the back of their head because you are always immediately acknowledged and within a short time one of their professionals engages with you attentively listen & hear what your vehicle needs - we know because their feedback and answers confirm they are stellar listeners & communicators! Hurrahs & thank you to: ALANA BURNSTEIN, ALEJANDRO MARTINEZ, JARED WELSH and BRIANA! A HUGE THANK YOU to Manager JORJE LACAYO - your leadership is transparently authentic and so palpable by us . . . each of you and all of you together inspire us to be loyal customers and outspoken advocates! SEPTEMBER 2025 I wanted to share my service experience at "The Lube Center" Fields Rd., Gaithersburg: it was OUTSTANDING! I initially met Asst. Mgr. JORGE LACAYO who was so welcoming and an engaging communicator. I then met friendly knowledgeable Cashier BRIANA who set me up for my oil change service. It was Vehicle Technician Professional JAY who made the experience of getting my vehicle into the bay, and answering all my questions exceptionally wonderful! JAY has a stellar personality that ensures loyalty to The Lube Center: personable, knowledgeable, patient, friendly, great communicator and on and on! JAY made my oil change visit experience into an "I want to only use the "Fields Rd., The Lube Center" location forever!

    Quick, efficient and hassle free oil change. Five Stars…read more Noticed this place as I usually go to the Taco Bar next to it. Glad I decided to do my oil change here as they dont try to upsell on services like most auto shops do. It was $100 total for the premium full synthetic (the mid tier option). Service was completed quickly and they even gave me a coupon for a free carwash (closest location is in Germantown). Everyone was courteous also. Will be returning!

    Precision Auto - Precision Auto waiting area.

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    I have been a Precision Auto customer for decades, for really my entire lifetime as a driver. Just…read moreabout everyone in my family is a customer as this point, and that includes both sides of a large family. I wish I knew enough about the nuts and bolts to convince you categorically that they are the best, but here's what I can say: I do remember not long ago that they won what I understand to be THE national competition for best auto shop in the country, and I have to imagine that was a pretty big deal for a family-run business. So if you're just looking for people who know what they're doing, well that should be enough right there. I can tell you that they are the type of people who remember your name when you walk in, and that you will most likely have a few laughs while you're there. How often can someone say they have fond memories of getting their car repaired? I can, and I'm smiling right now thinking of how much my Dad loved talking with them about the world, and pretty much everything in it by the time we left... They have guided him and myself over the span of two vehicles each. Come to think of it, that's pretty good for over 30+ years, especially when we're still driving the latter two. Not to mention the first one I bought was, we'll say: not a good year from not a good company. They cut me so much slack, and put in so much extra work on that car for me. The hardest part for them though, had to be convincing me to buy a reliable, maintainable car next time, and convincing my Dad when it was time to let go of the truck he took such good care of for such a long time. In my case, it was a matter of helping me understand which makes and models not only last a long time, but will also save me a bunch of money over time. Such is the case on parts and labor, when the parts are easier to get, and the car is easier to fix, DUH... For my Dad, it was a matter of bedside manner, explaining that we've reached that time when the repairs are going to start costing more than the vehicle is worth. I say all that, because one way to tell whether someone is honest or not, is if you can point to some advice they gave you at the expense of their own profit. In a world where honesty is not a given in any industry, I think those are pretty good examples of where it still exists.

    Honest, Reliable, and High-Quality Auto Repair…read more This family-owned auto repair shop is as good as it gets. From the moment you walk in, you're met with friendly, professional service and a team that truly cares. They provide honest assessments, clear communication, and high-quality workmanship without any pressure for unnecessary repairs. They are so good that I live an hour away and still bring my car to them for repair. Throughout the process, they keep you informed and take the time to explain everything, so you always know what's going on with your vehicle. Their attention to detail and commitment to doing the job right the first time set them apart. If you're looking for an auto repair shop that values integrity, reliability, and top-notch service, this is the place to go. Highly recommended!

    Pep Boys - autorepair - Updated May 2026

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