Stopped by for a oil change, as expected they got me in and out in about 15 minutes which is always great. The staff here are fast and friendly and keep you informed about everything. Prices are reasonable and I was able to use a coupon without issue. The service and speed always make this my go to oil change spot. Definitely recommend! read more

The Lube Center - Oil Change Stations Near Me - Germantown, Maryland

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I think I found my new favorite car people!! Jay was such a delight!! He was professional, courteous, and efficient!! Will was great too!! I don't think I've EVER had this type of service done and not waited shorter than an hour I was literally in and out in less than 20 minutes!! I love the fact that I could see EVERYTHING!! There was a monitor that had a camera on the mechanic draining the oil and then there was Jay and Will doing all the things under the hood. Even had my windows cleaned The fancier your car, the pricier but still a lot cheaper than the $250 the dealership charges! They also have coupons on their website and I earned a free car wash I'll definitely be going back!! read more

Best place to have an oil change done! A little pricey, but incredible service! Top Notch!

Outstanding!! The quality and care are top notch!! I appreciate their follow up service and honesty!

First time here on a Sunday. Grateful that they are open on weekends. I have a preferred place in Germantown, but since these guys had decent reviews and are open on weekend I thought I'd try it. Worth every dollar. I was greeted pleasantly and told to come around the corner. The prices were a shock (20ish mins) ) , but for the speed ($15 mins) and service I'll take it. You can wait in your car or in their lobby which has great AC, comfortable seats, a clean bathroom, is cleanly maintained and has water, coffee, tea, and juice. I saw them take out my cabin air filter before showing me it needs to be replaced. I knew I had not replaced it in years. They checked and filled air in my ties too. My biggest criteria is to have honest mechanics and so far they check that box. There's a camera to see the underside of your car if you like. I appreciate them and will likely come again. read more

I've been going here for years but I'm questioning them now. As these places often do, the upsells are annoying...my filter is always needing replacement, even if I replaced it within the last month. In this most recent case, they lied to me twice...first they wanted a ton of personal information from me, which I declined, and the attendant said, "We have to have it for liability." This is BS. You don't need my email, phone, and home address for "liability". Then, after leaving my oil change I realized I didn't get a proper receipt, only a credit card print out. I went back to get a receipt and they told me: "We are fully paperless." Well, they aren't fully paperless since they gave me a printed credit receipt, and they had given me that "checklist paper" of all they inspected. The real deal is they are trying to trap you to give them your email, address etc. so they can market to you. After some pushback they printed me a receipt. In summary, the upsells are aggravating and not in good faith, and they are now making it difficult just to get an oil change. I am considering going elsewhere unless they reply here and give a good explanation. I give them 3 stars (instead of lower) since for years they have been decent, but between the inaccurate recommendations, and some dubious changes, they are trending down. read more

John was awesome! Friendly knowledgeable and helpful ! Quick service 10 mins I loved the experience

German, Jerry, Deante, Michael were wonderful! My SUV needed several services and they were all quick, efficient and polite! These gentleman worked well as a team and their communication and customer service were both awesome! Jeannette read more

My high-mileage Hummer needed its service and boy was I happy that I stopped by. Megan Jones, Manager, and her crew were stellar! They communicated everything to me, made recommendations and we're knowledgeable. They treated me like family and made me feel comfortable. I will be back every 500 miles to have them top off my fluids and for any service thereafter. Yes, you too can get your fluids topped off between your oil changes with The Lube Center. Stop by and say "hi" to Megan and her team; I promise you that you will be pleased. read more

The Lube Center - This is Megan under my Hummer checking things out. Yes there's a camera underneath and a TV screen to let you see what's happening. - Oil Change Stations Near Me - Germantown, Maryland

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This review is long overdue. I've been coming here for years. I used to live about 4 miles from this place so it was really convenient. I moved about 20 miles away several years ago and I am still a customer. I never thought that one could have an awesome experience getting an oil change but then there is the Lube Center (idk about the Middlebrook road location). They are so friendly and very professional. They perform their services with the utmost professionalism. I recommended my neighbors to them and they really liked the service and the people too. This place has something special. read more

After moving to the area, I was looking for a reliable, quick place for oil changes and other basic services. This place is a gem! I have always been able to pull right in, and they pull up your info fast, and greet you by name. You have the option of staying in the car and watching the oil change by camera, or you can go inside where there are complimentary beverages. They do the job, though of course try to upsell. You get a free carwash with service. They are also willing to check/ top off fluids between visits, like before a weekend trip. A few weeks after my last change, I noticed some spots on my driveway, and brought it in. They checked, found a gasket that wasn't placed correctly, fixed it and sent me off in 20 minutes! Highly recommended. read more

What a great place. They give customer service that's often missed in a metropolitan area. Full service oil change service with windshield cleaning, tire pressure fill, fluid top off, etc. all while staying in the car while they work. Love this place. Will definitely be back. read more

So professional and friendly! Did the job right. And did not try and rip me off like other quick oil change places. read more

I had a terrible experience in this place.. I decided to have my car checked where I thought it would be worth paying twice as much as a normal check and it turns out that the same day when I returned home I had an alarm that something that the pressure of the tires were not correct but as soon as I got home I called them they were completely deflated... I called and they told me that it was not their problem that maybe I damaged it, then when I managed to take the tire to be repaired they confirmed that the air was coming out of the air nozzle because they handled it incorrectly read more

Oil changes are fast and easy. No hassle. Customer service has always been great no complaints. Reasonably priced compared to other drive thru oil changes. Wait is minimum, which makes the experience that much better. read more

I've been going to jiffy lube for about 5 years but they were packed at 830am. I didn't feel like waiting an hour so I decided to try a new location. Kevin was great with helping me and everything was quick. They also set up a camera to let you see what the person is doing under your vehicle which is super cool. Their team today was awesome. Thank you!! read more

This location is fantastic! They are super friendly, courteous, and thorough. Took my car for an oil change yesterday and they ended up finding a leak under my car. Took me under my car to actually show me the leak and recommended what I could do to remedy the situation. They are never pushy and never try to upsell you on things you don't need. My go-to quick service station for sure! read more

I wanted to thank the staff for their professionalism and especially the person who services my car. I went there on 10/05/19 for oil change and was so pleased with the outstanding customer service. During the multi-point check it was found that my car has a leak which the staff recommended me to get fix. I could decline the recommendation because I didn't plan to spend extra money that day. However, I did get the leak fixed due to the friendly approach of the staff. Thanks again for your excellent customer service. Richarde N. read more

First time going here and they are very thorough. I will say that it was at least double the "10 minutes" they claim it will take. I had time so i didn't say anything about that. I liked the monitor showing everything the guy was doing underneath the car. They recommended i change both my engine air filter and my cabin air filter. Their prices were astronomical! $44.95 for the cabin air filter! I bought it from Rock Auto for $13. Also the manager, Eric, detached something in the process of removing my air filter, and failed to hook it back up. This small oversight had me freaking out as i left, thinking that something was suddenly wrong with my transmission. My engine was revving but i could go more than 20 mph. I called and Eric put the blame on one of the techs. He did send a tech to find me and right the wrong. read more

Absolutely hands down the best auto service ever. They opened EXACTLY on time and began my service immediately. The waiting area was clean and well stocked with coffee and other beverages. The bathroom was clean as well. Jose conducted my service and explained everything to me and answered all my questions. He physically showed me what was wrong with my car and WHY he was recommending additional services. He showed me what the fluids were supposed to look and smell like. I don't know a lot about cars and I really appreciated the clarity. I didn't get everything done that was suggested but I left with a clear plan of what needs to be addressed with my car and I will be back. I also had a great experience with the Fields Rd location. As a bonus I appreciate that they have male and female employees. read more

Outstanding customer service, and they were really fast with my car. I will definitely be going here again!

Visiting MD from NY and desperately needed an oil change. Went here after seeing the sign for a ten minute oil change. Very friendly staff and super quick. Happy with my decision to go to the Lube Center! read more

Shyanne and Megan are phenomenal. First time going there and both serviced my car and very thorough. It's great to see 2 women as a manager and service technician. I highly recommend this location because of their excellent staff, customer service, experience, honesty and education. read more

No complaints good quick service and despite the current national pandemic the technicians are quite friendly. Pricier than walmart and a few others but the speed of service validates the price. to the lube center. read more

I used to change out my own oil. But since moving to Maryland, without my own lift anymore, I decided to look around for a good shop. The Lube Center has good service, and great people for oil changes. Had my rear differential changed here once, and came back for the second time to do an oil change.During their routine multipoint inspection, they said I needed to do it again, but I recently had them do it before, so after talking with the manager, they did it again for free. Customer satisfaction is their number one priority and they'll do what it takes to keep your business. read more

Excellent service. I received help from the assistant manager and manager at the Germantown location. They were professional, courteous, and knowledgable read more

NEVER EVER GO TO LUBE CENTER!!! I went there to get my oil change for the first time and it turns out that they used a very crappy oil which ruined my engine. I spent at least $80 to get the oil change. If you don't want your car break down or get into a serious engine issue, please do not go there. read more

If i cant get to my mechanic. I always know i am welcomed to come here. I am familiar with all of the staff, they are kind and always welcoming. The always make sure I'm comfortable and satisfied with their service. The work is always done in a timely matter. They are very affordable. I dont trust many people with my car but I trust the individuals that work here. Thanks for great service! read more

I went to the lube center tonight to get an oil change. This was my first time to this location and I've only ever been to the lube center in Berlin md maybe once. I will definitely be going back to this location off of 355 in Gaithersburg. The guy who helped me tonight was named Erik and him and his coworkers were super friendly and so helpful. I was worried about going here because every time I go to a fast oil change place they try and convince me to get so many other things done. This guy suggested a few things and was able to answer my questions about my truck. He was also able to show me some issues he noticed that my previous mechanic had missed. Now my truck is running so much better and sounds wonderful. I highly recommend this location. I know I'll be a return customer. read more

Great service, great people, they didn't try to pressure me into buying other services and they explained everything to me. I was out in a timely fashion. read more

Stopped in here today with my husband to get the oil changed. No wait. Everyone was super friendly and helpful! The staff is not pushy. The manager Erik never let my husband go downstairs to look at his exhaust pipes lol. Awesome service and price! read more

I've been coming here for my oil changes due to the quick service and my tight schedule. Each time it's always been professional, courteous and great customer service. I highly recommend this location. The assistant manager Erik B. Went above and beyond to make sure all I needed was taken care of and even brought me a bottle of water. Gave me recommendations without trying to up sell me which is awesome. I appreciate the service and kindness and will be sure to recommend to others. Thanks guys read more

Customer service is lacking these days, yet the staff here were courteous and very professional. They got my oil change and tire rotation done smoothly and checked with me constantly before doing anything with my car. Fabulous. read more

Went to get my oil changed here a little over a week ago. The customer service was great! Every member on staff checked to make sure I was ok and offered me refreshments. I was then shown the indoor waiting area which had Dunkin donuts coffee pods, water, juice, and lollipops! ( plenty enough to keep me happy during my wait lol) the technicians are thorough and my car wound up needing a few things replaced. They even went to check at another auto shop for what they didn't have on hand. They also offer an in-between change top off! All in all I will return when my oil needs to be changed again. read more

I've been here a couple of times for a fast oil change. Every time they have been great. Fast, no pressure, friendly and great customer service. read more

Quickest oil change I've ever received! Not to mention the staff and Manager on Duty, Mr. Smith, were all so friendly. Great customer service at this location!! read more

Very disappointed customer for years I have been a patron of the lube center on Frederick rd in Germantown Md , on 28th of June I'm getting ready to leave for my vacation, I went to the lube center like always to get my car service before I left, which mind you I had to wait for over 45 minutes before they took me in, but that didn't bother me that much, so I was guide in , and told the attendant what I going on long trip and for them to due oil change , and look over to see everything was in order, after now been over 1hour 45 minutes I got up sell for an radiator flush which I agreed and I got it done, and I gotten clear everything looks good, I paid , and left that evening I left on my trip for 8 hours when I got down the road always out I stopped put fill up , and notice an oil residue, checked my oil and I'm down 3 quarts and a paddle of oil under my car, I called the lube center and explain to them that my car running without oil and the answer that I got was " whatttt" then I asked to speak with the manager Maggan, that was there the night before to get serviced I my car, and 400 miles later I had no oil, she immediately informed that they had problems with oil filter that was installed in my car, I told her I have take it in for service to see what was wrong , 600. Later found out that the Cooling line had a leak, the mechanic at the dealer that was very Obvious if someone had checked it , because it was above the tech head , and never told anything but everything is good . When I returned went to the center, but Maggan sick leave , after a week if not two I got a call back from Meghan , telling me that she had spoken with Tom at the repair center where I'm also customer there she was told that is comm on the model of the car that I own , but the point is that it way leaking already, and the tech didn't even bother to let me know, and maybe I would not taken that car and used my wife's car instead and I would not be out of money that I saved for my vacation, so for you that read this and used them for the service of their cart here, be very sure what they tell you is in fact the right info, so you won't get an unexpected bill like I did . read more

Love this place! Fast, reliable and good service while you wait in the car. They make sure to explain any additional service that may need to be done and it's price. Best part is there is absolutely no pressure into buying these services. And they offer you beverages while you wait! read more

Our technician, Delando, was extremely fast and very nice and professional. We will be returning for our oil change needs! Thanks guys for the amazing work! read more

The employees are very attentive, courteous and knowledgeable. Also, the service is very fast. They have always recommended the service and/or products that the vehicle manufacturer recommends. read more