A very clean and modern nail salon located by the Longhorn Steakhouse near all the shops. Went for…read morea pedicure and full set. Lena did a wonderful job. Did exactly what I wanted, and did it well. I would highly recommend.

Had a great experience, and my nails looked great. The ladies who did our nails were so nice and…read morefun to talk to

Out of town customer. The staff was super nice. The salon was 7/10 cleanliness…read more Now, I went in for a pedicure. I am convinced the little old lady that gave me the pedicure has never done one before. I wanted my nails short (b/c of being in tennis shoes, dress shoes etc) I asked her 3 times to go shorter & they still aren't where I want them. She was barely BARELY snipping them. I'll end up cutting them in a couple days. When she filed my toenails she was barely touching them. I felt like she was "petting" my toes & feet with the tools she had. GIRL - get in there! I'm paying you to clean this up - not simply running the tools over the top of my toes. I get regular pedicures so my heels aren't THAT bad... but she spent less than 30 seconds on each of them. I paid $45 for - pretty much - a polish change.

Loved my experience here! My gel acrylics came out beautifully and my nail tech was so detailed and…read moreprofessional. We added some cute floral designs too and my total came out to $75 which I feel was absolutely reasonable for the quality, time, and care taken.

Relaxation and rest - one of the biggest things about self care, right? Treat yourself from time to…read moretime on making yourself feel good and feel beautiful, because you are! Today was a mother/daughter date with mani and pedi requested. Staff was very helpful and transparent on classic vs gel polishes and asked to confirm if we were okay before applying with the designs we preferred. Quiet and convenient location with sweet staff. Selah is the best in her artwork! I provided a picture idea and she replicated it perfectly. Look at the cute micro florals! Hope to be able to visit again soon.

I was visiting Jackson, MS from Texas, for a work trip, and had an upcoming vacation, where I was…read moremeeting up with someone very special. My nails were looking worse for wear, and I NEEDED to get them done! I've had nail PTSD from a local Texas salon, and was super hesitant to try somewhere else, nonetheless out of town. After reading carefully the reviews and consulting with my girlfriends, I chose Nancy's. Nancy's nail spa is everything a nail salon promises to be. Clean, beautiful, and a welcoming atmosphere. I am a shy person, but everyone, from staff to patrons were warm. This is a REAL salon. Getting your nails done is supposed to be a pampering experience. How often have you gone to a salon and the workers were cold and you felt like you were inconveniencing them? Not at Nancy's. I felt like a local and had to be honest, the best nail experience of my life. Michelle did a beautiful job on my nails. I had some nail splits on my thumbs, and she repaired them really nicely. She gave me advice on how to continue to grow/repair them from my botch job in Texas, and was very kind throughout it all. I kept saying, "I feel like a lady!" after she was done as she really made me look and feel great! I hope I get sent to Jackson again for work real soon... so I can return to Nancy's for a manicure!

I am not the person to get her nails done on a regular basis as I am in healthcare and all the hand…read morecleaning really takes a toll on my nails. I'll do my own nails at home if I wanted some pizzazz. BUT graduation was coming up and I wanted a fresh set plus I wanted to be pampered as a treat to myself. My best friend had given me a gift certificate for my birthday so I thought, why not? I was immediately greeted upon arrival and it wasn't super busy when I got there but as I sat and got my nails done, more and more clients were rolling in and each one was immediately greeted which was nice. I opted for gel and wanted a design which they were very accommodating. The owner herself did my nails and they turned out gorgeous. Exactly what I wanted. One of the reasons I also don't get my nails done elsewhere is the fear of getting cut as this has happened in the past but she did a great job only taking off what was absolutely necessarily. I highly recommend this place!

Fast, friendly, affordable. Love my nails and they did wonders with my eyebrows!…read moreI'm traveling through the south and just walked in. They welcomed me and had me out the door with a smile in no time. If I lived nearby, I'd be a repeat customer.

Their sign should read, walk-ins welcome, but only for specific services. They could not fit me in…read morefor a dip manicure, so I went to another Brandon salon and had excellent service!

BEST NAIL SHOP IN BRANDON. absolutely love this place…read more Customer service is amazing and the store is always so clean and bright. They stay booked because they're so good so definitely make an appointment before hand. They go above and beyond for their clients. They stayed an hour late after closing for me because of a last minute event I had and didn't want me to go without a fresh set of nails. There's no one like them.

I've been going here for 14ish years and refuse to go anywhere else. I always get a pedicure and…read moresometimes a manicure. They're so great and actually get to know their customers and remember them when they come back. They're very friendly and always professional. And I've never had a bad experience with them. Will never go anywhere else!!

1st time customer! So thrilled w the service & quality of my manicure! Cat Eyes for the W!read more

Great salon! Love the consultation before reconstruction of my eyebrows. It's only been 4 weeks but…read moresome many people have complimented my new look.

One of the best salons I've ever been to. ABSOLUTELY LOVED IT…read more First, the place was very clean and pristine. It wasn't overflowing with customers which I liked because I could just relax and enjoy their awesome music selection. Customer service was great - very prompt and courteous. They have a wide variety of polish to choose from and the technician who was working on my nails could tell I was a newbie at this. She patiently explained all the differences in manicure types and recommended one that was best suited for my type. I was very happy with the final results and will be stopping by whenever I'm in Mississippi!

I'm giving this salon 3 out of 5 stars because, while the salon itself is beautiful and my overall…read morepedicure experience was good, there were several issues with my visit that were disappointing. When I arrived for my acrylic set, I explained to Sophia that I specifically wanted clear acrylic with gel polish on top, followed by a traditional French tip. I prefer clear acrylic underneath because I normally have my fills done at another salon and did not want to be left with white or colored acrylic underneath when the polish is changed. Sophia repeatedly encouraged me to use a colored acrylic powder instead, and when I continued to request clear acrylic, her demeanor became noticeably irritated. As a paying customer, I don't feel that I should be made uncomfortable for politely requesting the service and product I prefer. The salon uses a service sheet where the items you are being charged for are marked. My fingernails were marked as a "Deep French," which carries a $15 charge. However, I requested and received a traditional French tip--a thin white line, which can clearly be seen in my photos. Interestingly, I received the same thin French tip on my toes, and the gentleman who performed my pedicure correctly charged it as a traditional French. At checkout, I brought this discrepancy to their attention and asked that the charge for my fingernails be corrected to traditional French as well. They refused to make the adjustment, despite the fact that both my fingers and toes had the same traditional, thin French tip. While the difference was only $5, it was the principle of being charged for a service I did not request or receive that bothered me. My pedicure itself went well, although I would not consider the leg portion much of a massage. It was primarily light rubbing up and down the legs along with steam, rather than an actual massage with much pressure or effort. Lastly, they completely forgot that I had also requested an eyebrow service, so I left without having that done. The salon is very attractive, clean, and nicely designed, and there were aspects of my visit that I enjoyed. Unfortunately, the customer service, the resistance to honoring my preferences, and especially the refusal to correct an inaccurate charge left a poor impression. I hope as the salon continues to grow, they place more emphasis on listening to customers and making sure clients are charged accurately for the services they actually receive.

I scheduled an appointment for the services I wanted and when I arrived they still asked me what…read moreservices I wanted. Then during my pedicure and again during the start of my manicure, they asked me to get builder gel. I got an express pedicure, dip powder and eyebrow wax. She left the wax on my face, didnt even attempt to take it off with a cotton ball like usual. She also filed my nails down all the way to the skin when I told her I didnt want them cut. No oil or lotion on my hands. She also lied saying they didnt have the same color I had on. Sarah did a wonderful job on my pedicure. She was very professional and kind.

be mindful that you will be charged for services whether they are done right or not. I was charged…read morefor soak off, but the nail tech drilled the builder gel off my nails until he hit my real nails and then drilled my real nails down to where all my nails hurt. he also cut too much off of the corner of my nails. I was so mad that I just asked for a clear coat and left. $75 charge was requested of me. beware that you may or may not get what you ask for and you will be charged premium prices.

I came in for a nail service that, unfortunately, did not meet basic quality expectations and…read morestarted 45 minutes late. The gel was thick and uneven. Yes she asked was I happy before leaving and I regretfully said yes. I called the salon to ask about having them corrected, I was told that I should have said something the day before and was instructed to book another appointment to fix them. To be clear, I was willing to pay to have the nails redone and communicated that during the call. The conversation ended, and I accepted that this would simply be my last visit. Later that day, I received a direct message from the nail technician, Luna. While she is clearly very skilled at her craft and may have just had an off day, the follow-up message felt unnecessary and unprofessional--especially after I was then blocked on Instagram. Everyone has bad days, and I respect talent, but customer service and how concerns are handled matter just as much as technical skill. Based on this experience, I won't be returning.

Absolutely love this place! Mary did my nails today and I can say i definitely did not leave…read moredisappointed!!

A Zero rating if I could've selected that! Do not spend your hard earned money on this place! I…read morespoke with the owner, Andy to have these fixed and they charged my daughter another $15 with a total of $65. Then when he tried to fix them you could still see the white underneath with a solid color and he wouldn't offer a refund UNLESS she soaked them off completely!! That is not customer service at all! She would've had to sit there another 45 minutes to get all that off!!