TLDR: They gave me gel nail polish instead of regular and wouldn't help me get it off when I called…read morethem about the mistake. Also, manicurists were watching their phones while working on customers! Very unprofessional! I will not be coming here again. My mother and I came in on a Saturday, and there were only a handful of customers - if that. That should have been my first clue. My manicurist barely spoke to me, which was honestly fine. I can be an introvert and was not in a talkative mood. I didn't even mind that he was watching a video on his phone while working on my nails. What I do mind is that I came in wanting to get regular nail polish, not gel. He never asked me which I wanted, and I didn't know which nail polish bottle was which (yes, I probably should have asked - but it was his job to ask me, not the other way around). He layered the nail polish thicker on some nails than others, meaning that my nails weren't all the same color. He didn't shape my nails the same on both hands. And on one of my nails, the nail polish was so thick that there was a bulge of nail polish right near the tip and very noticeable. (Pictured) After a week, I was done and wanted them off. I still assumed the polish was regular and thought it just hadn't chipped because he layered it so thick. Well, one ruined glass nail file and bottle of (not 100% acetone) nail polish later, I finally freed one of my nails from (most of) the polish and had to admit that this was not regular nail polish. (Pictured) I did not want to go buy acetone and spend several hours trying to get my nail polish off, so I called and explained and asked if they could help me get it off. They lady who answered told me I needed to buff off the shine, soak them in acetone, and use a cuticle pusher to scrape them off. That was all great advice, but there was no apology, no offer to have me come in so they could take the polish off for me (which I would have been happy to pay for!), nothing. So now, I'm going to go buy my own acetone and try to get these nails off. But you can bet I'll never get my nails done here again!

I booked with Tim! And let me tell you I asked and he delivered! It was more than just appointment,…read morebut a bond in the making. If you're thinking about booking, BOOK!

This is my first time here and i had such a great experience, I wanted something fun and different…read moreand sarah helped me achieve just that. She was very sweet and inviting and did a great job at reassuring me my nails were pretty. She was very quick and did an amazing job. I 100% recommend!!

Zero stars!!! The man was so rude. He claimed cause my…read morenails were short that's why the color wasn't dark like the nail color chart showed then he said the blue around my nails can't be taken off. It was on my skin. He Very unprofessional. He yelled at me and pointed in my face. I do NOT recommend this place!!

Great at working me in on short notice. All the nail technicians I have seen so far have been…read morewonderful.

I have been going there for years but today I had an appointment for 3:45 with a certain person and…read moreshe was busy so I had my pedicure with someone else ( who clipped my cuticle and I hope I don't get an infection) and then waited over 15 minutes for my manicure. Walked away because of poor management of appointments

Wonderful customer service and a good feeling when you walk into the salon! Very pleased with my…read moredip manicure!

I have been going to this place for a while now, and they are also so welcoming, and the nails and…read morepedicures are amazing! You should try it if you have not yet.

Out of town customer. The staff was super nice. The salon was 7/10 cleanliness…read more Now, I went in for a pedicure. I am convinced the little old lady that gave me the pedicure has never done one before. I wanted my nails short (b/c of being in tennis shoes, dress shoes etc) I asked her 3 times to go shorter & they still aren't where I want them. She was barely BARELY snipping them. I'll end up cutting them in a couple days. When she filed my toenails she was barely touching them. I felt like she was "petting" my toes & feet with the tools she had. GIRL - get in there! I'm paying you to clean this up - not simply running the tools over the top of my toes. I get regular pedicures so my heels aren't THAT bad... but she spent less than 30 seconds on each of them. I paid $45 for - pretty much - a polish change.

Loved my experience here! My gel acrylics came out beautifully and my nail tech was so detailed and…read moreprofessional. We added some cute floral designs too and my total came out to $75 which I feel was absolutely reasonable for the quality, time, and care taken.

Relaxation and rest - one of the biggest things about self care, right? Treat yourself from time to…read moretime on making yourself feel good and feel beautiful, because you are! Today was a mother/daughter date with mani and pedi requested. Staff was very helpful and transparent on classic vs gel polishes and asked to confirm if we were okay before applying with the designs we preferred. Quiet and convenient location with sweet staff. Selah is the best in her artwork! I provided a picture idea and she replicated it perfectly. Look at the cute micro florals! Hope to be able to visit again soon.

I was visiting Jackson, MS from Texas, for a work trip, and had an upcoming vacation, where I was…read moremeeting up with someone very special. My nails were looking worse for wear, and I NEEDED to get them done! I've had nail PTSD from a local Texas salon, and was super hesitant to try somewhere else, nonetheless out of town. After reading carefully the reviews and consulting with my girlfriends, I chose Nancy's. Nancy's nail spa is everything a nail salon promises to be. Clean, beautiful, and a welcoming atmosphere. I am a shy person, but everyone, from staff to patrons were warm. This is a REAL salon. Getting your nails done is supposed to be a pampering experience. How often have you gone to a salon and the workers were cold and you felt like you were inconveniencing them? Not at Nancy's. I felt like a local and had to be honest, the best nail experience of my life. Michelle did a beautiful job on my nails. I had some nail splits on my thumbs, and she repaired them really nicely. She gave me advice on how to continue to grow/repair them from my botch job in Texas, and was very kind throughout it all. I kept saying, "I feel like a lady!" after she was done as she really made me look and feel great! I hope I get sent to Jackson again for work real soon... so I can return to Nancy's for a manicure!

A very clean and modern nail salon located by the Longhorn Steakhouse near all the shops. Went for…read morea pedicure and full set. Lena did a wonderful job. Did exactly what I wanted, and did it well. I would highly recommend.

Had a great experience, and my nails looked great. The ladies who did our nails were so nice and…read morefun to talk to

I am so happy I found Mary! She's amazing and quick with her work. My feet feels amazing. And she…read morelistens! The best pedicure I've had in awhile! The search is over! I've found my new pedi tech!