TLDR: They gave me gel nail polish instead of regular and wouldn't help me get it off when I called…read morethem about the mistake. Also, manicurists were watching their phones while working on customers! Very unprofessional! I will not be coming here again. My mother and I came in on a Saturday, and there were only a handful of customers - if that. That should have been my first clue. My manicurist barely spoke to me, which was honestly fine. I can be an introvert and was not in a talkative mood. I didn't even mind that he was watching a video on his phone while working on my nails. What I do mind is that I came in wanting to get regular nail polish, not gel. He never asked me which I wanted, and I didn't know which nail polish bottle was which (yes, I probably should have asked - but it was his job to ask me, not the other way around). He layered the nail polish thicker on some nails than others, meaning that my nails weren't all the same color. He didn't shape my nails the same on both hands. And on one of my nails, the nail polish was so thick that there was a bulge of nail polish right near the tip and very noticeable. (Pictured) After a week, I was done and wanted them off. I still assumed the polish was regular and thought it just hadn't chipped because he layered it so thick. Well, one ruined glass nail file and bottle of (not 100% acetone) nail polish later, I finally freed one of my nails from (most of) the polish and had to admit that this was not regular nail polish. (Pictured) I did not want to go buy acetone and spend several hours trying to get my nail polish off, so I called and explained and asked if they could help me get it off. They lady who answered told me I needed to buff off the shine, soak them in acetone, and use a cuticle pusher to scrape them off. That was all great advice, but there was no apology, no offer to have me come in so they could take the polish off for me (which I would have been happy to pay for!), nothing. So now, I'm going to go buy my own acetone and try to get these nails off. But you can bet I'll never get my nails done here again!

I booked with Tim! And let me tell you I asked and he delivered! It was more than just appointment,…read morebut a bond in the making. If you're thinking about booking, BOOK!

This is my first time here and i had such a great experience, I wanted something fun and different…read moreand sarah helped me achieve just that. She was very sweet and inviting and did a great job at reassuring me my nails were pretty. She was very quick and did an amazing job. I 100% recommend!!

Zero stars!!! The man was so rude. He claimed cause my…read morenails were short that's why the color wasn't dark like the nail color chart showed then he said the blue around my nails can't be taken off. It was on my skin. He Very unprofessional. He yelled at me and pointed in my face. I do NOT recommend this place!!

Their sign should read, walk-ins welcome, but only for specific services. They could not fit me in…read morefor a dip manicure, so I went to another Brandon salon and had excellent service!

BEST NAIL SHOP IN BRANDON. absolutely love this place…read more Customer service is amazing and the store is always so clean and bright. They stay booked because they're so good so definitely make an appointment before hand. They go above and beyond for their clients. They stayed an hour late after closing for me because of a last minute event I had and didn't want me to go without a fresh set of nails. There's no one like them.

My first time here since it became Polished. It used to be called something else. Right next door…read moreto Saigon Noodle Restaurant and Little Willie's BBQ. It's super clean and beautiful. Customer service is average. I'm not much of a talker when I'm at the nail shop but as long as they greet me, we are good. Received a pretty good pedicure..could've used some more scrubbing but I think it'll do for now since my feet aren't that bad. Didn't get offered any wine or beverage...not sure how i feel about that. I'll definitely come back though. It's closer to my home than my usual place.

Great at working me in on short notice. All the nail technicians I have seen so far have been…read morewonderful.

Wonderful customer service and a good feeling when you walk into the salon! Very pleased with my…read moredip manicure!

There customer service is awful The lady told me my nails…read morewere $60 then when I got to check out they were $75. I DO NOT RECOMMEND THIS PLACE AT ALL!!! Go to 5 star in pearl instead!!! Awful awful. And they charge $15 for chrome! Just sad

My first visit to Allure Nails made a positive impact on how I have worn my nails for two decades…read more I can imagine that this salon gets crowded, but there were only a few ladies finishing up when I walked in so I was seen right away. I usually go with a gel overlay and gel polish, but only because I wasn't aware there was a more healthy equally beautiful alternative resulted in strong, protected nails. Today, I was convinced to try dipped nails as I was soaking off the old overlay. After I understood the concept, I was sold. Dipped nails aren't drilled hashly and aren't thick and unnatural looking. I had fun chatting with the warm technician. We even recorded the process for my Instagram. The pricing is affordable. I soaked off, cut down and received a full set of dipped nails for $40+. I'm truly satisfied and have already recommended this nail salon to others.

Out of town customer. The staff was super nice. The salon was 7/10 cleanliness…read more Now, I went in for a pedicure. I am convinced the little old lady that gave me the pedicure has never done one before. I wanted my nails short (b/c of being in tennis shoes, dress shoes etc) I asked her 3 times to go shorter & they still aren't where I want them. She was barely BARELY snipping them. I'll end up cutting them in a couple days. When she filed my toenails she was barely touching them. I felt like she was "petting" my toes & feet with the tools she had. GIRL - get in there! I'm paying you to clean this up - not simply running the tools over the top of my toes. I get regular pedicures so my heels aren't THAT bad... but she spent less than 30 seconds on each of them. I paid $45 for - pretty much - a polish change.

I was visiting Jackson, MS from Texas, for a work trip, and had an upcoming vacation, where I was…read moremeeting up with someone very special. My nails were looking worse for wear, and I NEEDED to get them done! I've had nail PTSD from a local Texas salon, and was super hesitant to try somewhere else, nonetheless out of town. After reading carefully the reviews and consulting with my girlfriends, I chose Nancy's. Nancy's nail spa is everything a nail salon promises to be. Clean, beautiful, and a welcoming atmosphere. I am a shy person, but everyone, from staff to patrons were warm. This is a REAL salon. Getting your nails done is supposed to be a pampering experience. How often have you gone to a salon and the workers were cold and you felt like you were inconveniencing them? Not at Nancy's. I felt like a local and had to be honest, the best nail experience of my life. Michelle did a beautiful job on my nails. I had some nail splits on my thumbs, and she repaired them really nicely. She gave me advice on how to continue to grow/repair them from my botch job in Texas, and was very kind throughout it all. I kept saying, "I feel like a lady!" after she was done as she really made me look and feel great! I hope I get sent to Jackson again for work real soon... so I can return to Nancy's for a manicure!

My nails look beautiful. I have thin nails and do not like to have them drilled before any service…read more Selah listened and just buffed my nails before painting them with gel polish. She also did a gel polish pedicure that looks great. Thank you!

A very clean and modern nail salon located by the Longhorn Steakhouse near all the shops. Went for…read morea pedicure and full set. Lena did a wonderful job. Did exactly what I wanted, and did it well. I would highly recommend.

Had a great experience, and my nails looked great. The ladies who did our nails were so nice and…read morefun to talk to

I am so happy I found Mary! She's amazing and quick with her work. My feet feels amazing. And she…read morelistens! The best pedicure I've had in awhile! The search is over! I've found my new pedi tech!

I walked in on Saturday. I should have known when there was no waiting. Got an acrylic fill on my…read moretoes. It's Tuesday afternoon. See picture. I looked down and saw my pinky toe on my right foot looking funny. I leaned down and pressed on the tip and it went flinging off. Took me 5 minutes to removed 8 of the 10 nails. When I tried to give the lady direction she wouldn't even acknowledge me. A younger gal was also in there working. Never stepped in to help with the language barrier. Don't waste your time. IDK how these people stay in business $65 down the tubes. Lost them all in less than 4 days. Even worse. I can feel ingrown nails starting on both big toes. No idea how that even happened. She did nothing in the way of cuticle or nail care. Just slopped on some acrylic. Do better!

I wish I had read the other reviews. They just don't care. I got in the car and cried. Sloppy…read moreuneven bumpy Got a French Manicure and the white is 3/4 up my nail Ask for round got clunky square. I will never ever go back. They need to find a new line of work they were bumpy and she was rough filing and I had a cut on my finger from filing the skin. I would like to thank Tina's Nails for fixing the horrible job that Kim did.