TLDR: They gave me gel nail polish instead of regular and wouldn't help me get it off when I called them about the mistake. Also, manicurists were watching their phones while working on customers! Very unprofessional! I will not be coming here again. My mother and I came in on a Saturday, and there were only a handful of customers - if that. That should have been my first clue. My manicurist barely spoke to me, which was honestly fine. I can be an introvert and was not in a talkative mood. I didn't even mind that he was watching a video on his phone while working on my nails. What I do mind is that I came in wanting to get regular nail polish, not gel. He never asked me which I wanted, and I didn't know which nail polish bottle was which (yes, I probably should have asked - but it was his job to ask me, not the other way around). He layered the nail polish thicker on some nails than others, meaning that my nails weren't all the same color. He didn't shape my nails the same on both hands. And on one of my nails, the nail polish was so thick that there was a bulge of nail polish right near the tip and very noticeable. (Pictured) After a week, I was done and wanted them off. I still assumed the polish was regular and thought it just hadn't chipped because he layered it so thick. Well, one ruined glass nail file and bottle of (not 100% acetone) nail polish later, I finally freed one of my nails from (most of) the polish and had to admit that this was not regular nail polish. (Pictured) I did not want to go buy acetone and spend several hours trying to get my nail polish off, so I called and explained and asked if they could help me get it off. They lady who answered told me I needed to buff off the shine, soak them in acetone, and use a cuticle pusher to scrape them off. That was all great advice, but there was no apology, no offer to have me come in so they could take the polish off for me (which I would have been happy to pay for!), nothing. So now, I'm going to go buy my own acetone and try to get these nails off. But you can bet I'll never get my nails done here again! read more

Elegant Nails - Spa Manicure - Nail Salons Near Me - Brandon, Mississippi

See all

I booked with Tim! And let me tell you I asked and he delivered! It was more than just appointment, but a bond in the making. If you're thinking about booking, BOOK! read more

Elegant Nails - Nail Salons Near Me - Brandon, Mississippi

My daughter loves her nails! Thank You Tim, she was very impressed by your work! I will definitely make an appointment with you in the future! =) read more

I absolutely LOVE my nails & the services provided by Tim & the crew at Elegant Nails! Will definitely be back!! read more

Elegant Nails - Absolutely LOVE my nails & the services provided by Tim & the crew at Elegant Nails! Will definitely be back!!! - Nail Salons Near Me - Brandon, Mississippi

See all

Great nail place. Nails always look amazing when I leave. Staff is so friendly and it's a nice environment. read more

Elegant Nails - Nail Salons Near Me - Brandon, Mississippi

They guys and ladies happily took 4 girls in on my daughter's last minutes decision to get their nails painted for her birthday! Reasonably priced and took time with each of the girls to make them feel special. I've also gotten her nails painted there on different occasions such as daddy/daughter dance. read more

Elegant Nails - Nail Salons Near Me - Brandon, Mississippi

I do not get my nails done often, so I came in and asked for a manicure. Sandy begins filing my nails, after about 5 minutes when he is finished filing, I mention wanting dipped powder. He tells me that I asked for a manicure, and not dipped, so he would have to charge me for the $50 dipped powder + a $25 manicure since he already completed the manicure service (a 5 minute filing). I initially said that I would just leave with the manicure only, and he was going to charge me $25 for the 5 minutes of nail filing service I had just received. I completely understand that this was my fault for initially requesting a manicure and not dipped, but a little understanding and grace would have been appreciated (he would have gotten a nice tip AND a repeat customer), however he was extremely rude about the misunderstanding (again, I take full credit for this). I ended up getting the dipped powder, paying $75, and my nails started coming off within 8 days. Would have probably returned for the nails, but will never return for the rude customer service. read more

First time going and I will definitely be back. Amazing atmosphere, spacious area, and friendly staff!!

Best customer service! You walk in and everyone knows your name. So friendly. I look forward to visiting each month.