TLDR: They gave me gel nail polish instead of regular and wouldn't help me get it off when I called…read morethem about the mistake. Also, manicurists were watching their phones while working on customers! Very unprofessional! I will not be coming here again. My mother and I came in on a Saturday, and there were only a handful of customers - if that. That should have been my first clue. My manicurist barely spoke to me, which was honestly fine. I can be an introvert and was not in a talkative mood. I didn't even mind that he was watching a video on his phone while working on my nails. What I do mind is that I came in wanting to get regular nail polish, not gel. He never asked me which I wanted, and I didn't know which nail polish bottle was which (yes, I probably should have asked - but it was his job to ask me, not the other way around). He layered the nail polish thicker on some nails than others, meaning that my nails weren't all the same color. He didn't shape my nails the same on both hands. And on one of my nails, the nail polish was so thick that there was a bulge of nail polish right near the tip and very noticeable. (Pictured) After a week, I was done and wanted them off. I still assumed the polish was regular and thought it just hadn't chipped because he layered it so thick. Well, one ruined glass nail file and bottle of (not 100% acetone) nail polish later, I finally freed one of my nails from (most of) the polish and had to admit that this was not regular nail polish. (Pictured) I did not want to go buy acetone and spend several hours trying to get my nail polish off, so I called and explained and asked if they could help me get it off. They lady who answered told me I needed to buff off the shine, soak them in acetone, and use a cuticle pusher to scrape them off. That was all great advice, but there was no apology, no offer to have me come in so they could take the polish off for me (which I would have been happy to pay for!), nothing. So now, I'm going to go buy my own acetone and try to get these nails off. But you can bet I'll never get my nails done here again!

I booked with Tim! And let me tell you I asked and he delivered! It was more than just appointment,…read morebut a bond in the making. If you're thinking about booking, BOOK!

The staff is terrific, kind and caring. They really take the time to get to know their customers,…read moreso keep coming back. The salon is always very clean and comfortable, and their chairs are the best. (Seriously I could fall asleep in those things in like 2 seconds) My girlfriend and I used to go here, when she and I lived in MS, and her nails always looked stunning when she came out. So if you're a lady who wants to look great for your man, or just get cleaned up, don't go anywhere else. And if your a guy who wants to clean up your dirty paws, and relax while doing it-- don't go anywhere else. This is your spot. A+

this was horrible i hate my nails so much the vibe was so bad the quality sucked and the service…read morewas just oh so horrbile

Their sign should read, walk-ins welcome, but only for specific services. They could not fit me in…read morefor a dip manicure, so I went to another Brandon salon and had excellent service!

BEST NAIL SHOP IN BRANDON. absolutely love this place…read more Customer service is amazing and the store is always so clean and bright. They stay booked because they're so good so definitely make an appointment before hand. They go above and beyond for their clients. They stayed an hour late after closing for me because of a last minute event I had and didn't want me to go without a fresh set of nails. There's no one like them.

Please do NOT come to this salon!! I asked for some of my nails to be airbrushed, while the…read moreairbrush machine was sitting at another station unused they decided to use another method and these nails look horrendous

The owner cut my nail bed deep and didn't even apologize. Just kept on doing my nails like nothing…read morehappened... taking my business elsewhere

Pedicure was wonderful and so was the service. I was disappointed by the manicure just because it…read morecould have been a cleaner job. My feet look and feel great and the owners are super nice

Terrible experience! The service was awful. First the man did not put the correct color on my…read morenails. I questioned him about it multiple times. I even brought the color palette over. Then when I asked it to be fixed, the girl was very rude about it. Now I have no nail polish on several nails. I came back and asked for a refund and was refused. She would not fix her mistake or give me a refund. DO NOT GO HERE!

They do quality work with reasonable prices. The pedicure message chairs are on point. They are…read morevery friends and they offer refreshing drinks.

I have always got good treatment when it comes to my nails. The atmosphere is peaceful, but even…read moremore you get what you ask for plus more. I believe when the owner knows you by name she not only invest in her business but her clients. I love VIP nails.

I am not the person to get her nails done on a regular basis as I am in healthcare and all the hand…read morecleaning really takes a toll on my nails. I'll do my own nails at home if I wanted some pizzazz. BUT graduation was coming up and I wanted a fresh set plus I wanted to be pampered as a treat to myself. My best friend had given me a gift certificate for my birthday so I thought, why not? I was immediately greeted upon arrival and it wasn't super busy when I got there but as I sat and got my nails done, more and more clients were rolling in and each one was immediately greeted which was nice. I opted for gel and wanted a design which they were very accommodating. The owner herself did my nails and they turned out gorgeous. Exactly what I wanted. One of the reasons I also don't get my nails done elsewhere is the fear of getting cut as this has happened in the past but she did a great job only taking off what was absolutely necessarily. I highly recommend this place!

I am so happy I found Mary! She's amazing and quick with her work. My feet feels amazing. And she…read morelistens! The best pedicure I've had in awhile! The search is over! I've found my new pedi tech!