Great rates, used for a quick timeline move. Had the rental totes for the better part of a month; Rita was super communicative of timelines, delivery and pickup dates, and was flexible when we asked for extension half-way through. We had 40 totes and it made things super easy, modular, simple to store. Really great all around, this is the way to handle a house move. Save yourself a headache, support a small business, give them a try. read more

I was initially hesitant about using reusable moving boxes after reading some concerning reviews from another company. But after more research, I found Retotes and felt reassured by the positive feedback--especially about Rita's service. I'm so glad we chose them. Rita is kind, responsive, and a pleasure to work with. When we needed to extend our rental by a week, the process was easy and affordable. It truly made our move less stressful. read more

Retotes made my move incredibly easy with clean, sturdy, and perfectly stackable bright orange crates that kept all my belongings safe. Rita provided exceptional service and delivered extra crates on short notice, and she picked them up early to save me space in my new home. She was easy to communicate with, and I highly recommend her company! read more

I absolutely love the concept of reusable moving boxes and I am so glad I found ReTotes! We ordered 20 totes for our move. The boxes were wide, tall, spacious, easy to grip & move, extremely clean. The dollies were an added plus and helped us pack efficiently. The zip ties and paper to mark each box was helpful and easy to read. The cost also is very affordable. Rita, the owner is wonderful! She was able to accommodate a different delivery/pick-up time that worked best for us and her route, was very communicative and timely. You can tell she is also extremely passionate about her business with all the thought out into the design and customer service. She provided great tips for the dollies and boxes. Overall, I will 100% be using ReTotes for all future moves. Please check her out! read more

ReTotes is amazing and Rita was such a pleasure to work with. I cannot believe how smooth these bins made my move (my movers even commented on how grateful they were for the bins). I've moved several times in my adult life and this by far was the best one. The bins are large and deep and Rita provided plenty for my 1bedroom move and provided additional supplies, including labels and zip ties. Communication for drop off and pick up was clear and super efficient. I thought I needed two weeks, but these bins kept me so organized that I finished early and Rita came and picked them up early. I'm grateful and hopefully I won't need to move for awhile, but when I do I'll definitely be scheduling with ReTotes. read more

This company is fantastic. I can't say enough good things about the value, service, communication and the product itself. I ordered 30 boxes for my move in late June. Rita was prompt in confirming and delivered the boxes to my condo! She also left helpful packs of paper tags that slot in conveniently into the plastic packing boxes. She also left zip tags but I hardly used them because the boxes closed so easily with their excellent design and stayed that way through the move. I was able to unpack within two days of moving as I didn't dread the usual mess of miles of scotch tape to cut through! Rita was again prompt in picking up the boxes from our new place. I felt so accomplished having unpacked so fast. The boxes are so sturdy. I had to use six cardboard boxes in a previous move and used only two Retote cardboard boxes. No cardboard boxes to breakdown and recycle is a much added bonus of using Retotes! read more

ReTotes - Retotes boxes delivered by Rita in my old place for packing! - Packing Supplies Near Me - Palo Alto , California

I cannot recommend ReTotes enough. We've used the service for two major moves within the Bay Area, and both times Rita has come through for us. On the business end of things, Rita is super communicative, responsive, organized, and professional. On the personal end of things, Rita is SO kind, personable, and a joy to work with. When I scheduled ReTotes for our second move, I spoke to Rita again and didn't expect her to remember me, much less any personal details. However, she greeted me like an old friend and immediately remembered me and our move from a year prior. ReTotes seems to be independently operated and entirely managed by the one-woman show that is Rita. Again, I cannot emphasize how communicative she is and how easy it is to use the service. Moving is incredibly stressful but Rita's service and professionalism is one thing I never have to worry about. The totes always come extremely clean and sanitized and Rita makes pickup and dropoff a breeze. Rates are great too. Also, reusable bins are way more environmentally friendly than cardboard boxes that you use once! Our movers always remark how much easier they are to move too, and how they wish more people would use them. In summary, use reusable bins for your move and specifically use ReTotes :) read more

If you're moving - get ReTotes. Rita is impressive and amazing, and her business is absolutely top notch. Excellent communicator. Great service, well designed boxes - professionally cleaned and smelling fresh. NO DETAIL IS OVERLOOKED. And honestly - just meeting Rita is worth the price - she's that cool. PS - protip -- you're probably UNDER estimating how many boxes you'll need. read more

I opted for reusable totes for my move to prioritize sustainability and to make packing easier (no tape required!). I selected ReTotes because of their straightforward ordering process, affordability, and the positive reviews I read. Overall, my experience exceeded my expectations. Thanks to excellent communication from Rita, the ordering, drop-off, and pickup processes were smooth and effortless. The totes are spacious, easy to lift, stack, and close. Additionally, I appreciated the benefit of having fewer boxes to recycle. read more

This was my third time using ReTotes! Rita is always so amazing to work with and I can't imagine moving without these bins. Moving is never fun, but it is so much less stressful using ReTotes. I highly recommend renting these! read more

This was my second time using ReTotes, and I couldn't be more satisfied! ReTotes made my move so much easier and more efficient. Their reusable moving boxes were sturdy, easy to stack, and far better than dealing with cardboard. The entire process--from ordering to delivery and pickup--was smooth and well-organized. Rita was incredibly responsive and provided excellent customer service throughout. I highly recommend ReTotes to anyone looking to simplify their move and avoid the hassle of traditional boxes. read more

Moving with reusable boxes is such an upgrade from the assembly and breaking down of cardboard boxes. Do yourself a favor! It feels like a huge luxury comparatively and you're not spending more money than buying all the cardboard boxes/tape/etc. Rita is so impressive and her business is not only useful but it's also executed with such thoughtfulness. The boxes are designed to fit through doorways seamlessly and were easy to tote around. Rita was so accommodating and kind and wonderful to work with. I underestimated how many boxes I'd need and Rita dropped off more for me not once but twice. I will never go back to using cardboard. Retotes surpasses the other reusable box companies in price, customer service, and design. read more

The cleanest easiest way to move! After moving over 5 times in 4 years, we finally decided to upgrade our moving experience and I will not be going back to cardboard boxes ever again. Rita was incredible to work with and was super flexible with our sort of last minute move date. Her boxes are so well thought out that not one knuckle was scratched walking through door ways like I have done so many time in the past. The crates come with multiple roller bases that easily connect together making everything so much easier to move around. I can't believe I didn't use these sooner!! Seriously the best way to move and make sure nothing gets lost. We will definitely be using ReTotes again!! read more

ReTotes - 30 ReTotes plus crates of our own. - Packing Supplies Near Me - Palo Alto , California

I hopefully won't have to move again soon, but I'm so glad I decided to use ReTotes instead of having to construct and then dispose of dozens of cardboard boxes. I rented 30 moving crates from ReTotes for my (large) 1-bedroom move and it was the perfect number. It was easy to schedule drop-off and pick-up of the boxes. I hired movers and it definitely made my movers faster to be able to stack and move these boxes so easily, which saved me time/ money. This rental was priced competitively and I'm glad to be supporting a locally-owned small business -- it's clear that Rita puts a lot of effort into making this such an easy and good experience for movers! I would highly recommend this service to anyone moving in the Bay Area. read more

ReTotes - Moving boxes on the rolling dollies provided with the rental - Packing Supplies Near Me - Palo Alto , California

Easy ordering and communication. Very pleased with pricing, pickup/drop off, and ability to support reusables! Definitely recommend.

Where do I even start? I don't have enough wonderful words in my vocabulary for Rita and her ReTotes service. The first thing I will tell you is I. HATE. MOVING. The thought of it makes me sick to my stomach even though I know it's good on the other side. The one thing I did not want to do this time around was buy a bunch of cardboard boxes that I was going to have to deal with getting rid of once all was said and done. I knew I wanted to rent reusable totes this time for many reasons: ease of use, forcing us to unpack in a set timeframe, sturdiness, environmental impact, and the list goes on and on. Enter ReTotes and the amazing Rita. Her communication was top-notch, drop off and pick up were easy, and the totes even flippin' smelled good when I got them. I mean...come on...moving boxes that smell good?!?!?! What world is this that I'm living in? Rita is the nicest person you are going to meet out there and the fact that she is doing all of this as a one-woman show...even more incredible. Mind blown. If I could give anyone out there one piece of advice if you are considering ReTotes (ok, two pieces): First...do it, you won't be sorry. Second, underestimate the number of totes you think you'll need. I got 40 totes for our 2 bed/1 bath apartment and I should have gotten 50. Thankfully our move was not too far away and we were able to make a couple of trips over to the new place to drop stuff off and reuse the totes for when the movers arrived. Rita and ReTotes for the WIN! read more

These made moving so much simpler. I loved that I didn't have to buy a ton of cardboard boxes to either keep or toss afterwards. The totes are very sturdy, and I knew nothing was going to break in transit. They were clean and smelled very nice upon arrival. Rita is incredibly sweet and so accommodating. I will absolutely be using this service again for future moves. read more

My experience was so great that I had to be sure to leave a review expressing so, for YOUR benefit! Communication was wonderful from start to finish. When Rita and I met for drop off I was instantly impressed by her professionalism and just genuine kindness. It's obvious that she wants your move to succeed as much as possible. She went out of her way to explain any tricks and tips she's found along the way and it was much appreciated. Pick up was equally as pleasant. She took the time to ask questions and see if there was any area that her business could improve on (there wasn't). I found the boxes super easy to use, great size for moving, easy to move on the dolly,, appeared brand new, etc. I would highly, highly recommend this business for any of your moving needs. Thank you Rita for such a pleasant experience! read more

I used retotes in late December-early January and had a wonderful experience. Rita is amazing. It's very clear that shes extremely hardworking, detail oriented, and takes pride in her work. I had a specific timeframe where I was able to receive the totes, and she was super accommodating to my request. She sent an eta text about an hour before arrival, and again 10 minutes before. She had great communication, gave some moving tips, and answered all my questions. I also texted Rita a couple days before my scheduled pick up to ask about extending my rental time, and she was super responsive. I ended up not needing to extend and she was great about it. Ok clearly I loved Rita but even besides that, these totes were so helpful with moving. They're sturdy and easy to stack, and it drizzled a bit so I was so glad I got these ones instead of cardboard. The totes are obviously a bit heavier but it didn't really matter since my movers would just stack 3 of them on a hand truck and wheel them out. Which actually made me glad I got these because some of my fragile items wouldn't have lived through all that stacking if they were in cardboard lol. Also having a return date encouraged me to unpack faster. In my previous move I still had unpacked boxes 6 months later, but this helped me unpack everything in 10ish days instead of procrastinating. Fyi I ordered 20 for my studio-1 bedroom apartment which was perfect for me. I would highly recommend and use again :) read more

This was my first time renting crates for a move, and I don't think I'll ever move again without them! The crates themselves were clean, convenient, and thoughtfully designed. Their ability to stack made it much easier for us to pack up our apartment, and for our movers to move a lot of them at once. read more

ReTotes was amazing to work with! Rita rocks and she went out of her way to make our move as seamless as possible. I've used other moving tote companies in the past and can say that ReTotes stands out! The boxes are perfectly sized, they fit through doorways super easily, and the paper slips made them easy to label. As much as I hope I won't be moving again any time soon, if I do, I know exactly who I'll call. read more

Rita is amazing. She currently does everything for the company but that didn't affect the quality of service we received at all. Quote request, drop off and pick up are all super smooth. We had to delay the pick up by a week given the delay of our move, so we texted Rita the situation and she got back to us very quickly with a reasonable surcharge, which gave us the peace of mind we needed during all the hectics of moving. Highly recommend if you're looking for better ways of moving than boxes! read more

ReTotes moving boxes proved very useful during our move within the Bay Area. The boxes are well designed in many respects. They stack well, are easy to carry, and their size is just right. The dollies were handy when we moved the boxes around within the house. The provided labels made our unpacking easier. Rita was very prompt and courteous in her communications. Drop-off and pick-up were right on schedule. The boxes came very clean. We were pleasantly surprised to see that the boxes did not have the plastic or nylon smell that most plastic boxes have. This could seem like a minor thing, but with so many boxes in one place for a week, it could make a big difference. read more

We were moving from Gilroy to Santa Cruz and needed some heavy duty boxes quite fast. ReTotes did not disappoint! They delivered the boxes to our door on the scheduled date and included some pre-cut labels, strips for closing the lids and a nice little dolly. Since we didn't have to fold or tape together these boxes we were able to pack everything a lot faster! Both my husband and I loved using these boxes. ReTotes came to pick them up on the scheduled date and the entire rental experience, from start to finish, was better than I could've ever asked, especially during such a stressful time. I highly recommend this business to anyone in the Bay Area looking for moving boxes! read more

Rita was super nice and made every effort to make my move as seamless as possible. The totes all arrived spotless and without any damage. It was a very efficient process to load them up and I found the totes struck a good balance between size and being comfortable to carry by an individual. The dollies were sturdy, thoughtfully designed and rolled smoothly. The only thing that I would do differently is to purchase some kind of mattress bag or mattress moving solution as part of my ReTotes order--that would have been a huge help. Next time, I will be sure to do that. Rita also threw in some complimentary touches with my order too--she really went above and beyond in every way! Moving is a stressful experience but ReTotes made it easier. I would recommend this service to anyone who is moving from one place to another around the Bay Area. read more

My husband and I used this service when moving to a different apartment. We had such a great experience. Boxes were sturdy, came with labels, and so easy to secure/close without messing with tape. Delivery was easy, and they were very flexible with pick up dates - we were done much earlier than expected and asked for an earlier pick up date, they scheduled a pick up for the next day! Boxes were also remarkably clean. Only issue is that it would be nice to have the option for bigger boxes for larger, bulkier items. read more

Retotes is such s great service and idea. Rita, the owner is really nice and professional. The stackable creates made our move organized and simple. Returning the creates incentivized not taking forever to unpack and it was nice to not have to worry about the disposal of empty boxes afterwards. The service is worth every cent. read more

I went looking for reusable moving boxes because I was tired of having to find, tape, and then get rid of a bunch of cardboard boxes every time I moved. Such a waste of time and trees. ReTotes is exactly what I was looking for! Rita (the owner) is amazing - she delivered the boxes right to my doorstep and picked them up at my new place. The boxes were clean, spacious, beautifully stackable, and really easy to pick up and move around, especially with the dollies. I also thought the price was reasonable, and I really appreciated having the pick-up deadline to motivate me to unpack! I would absolutely rent ReTotes again. read more

This is the only way to move! The crates came to my old place and were picked up at my new place for just the amount of time I needed! The dollys made everything so much easier and were not cumbersome to handle. I love that I didn't have to stock up on cardboard boxes and the crates hold a good amount of stuff. The process is so easy and Rita was so friendly! Highly recommend! read more

Using ReTotes made my move so much easier! Rita was SO helpful with tips and tricks for packing and using the boxes. I also really appreciated that she texted me about when she'd arrive for drop-off and pickup, as I was able to really easily manage my work stuff around that. (Seriously, she's great!) The boxes were the perfect size for me to carry - even when heavy it wasn't too awkward because of the size. They arrived clean and in great shape and are stackable! It was really a game changer and while I hope to avoid moving for a while, I will absolutely use ReTotes again. read more

If you're moving in the Bay Area, do yourself a favor and rent ReTotes! From placing the order to tote pick up, it seamless, easy and incredibly efficient. We rented 50 totes for our 4bdrm apartment move. The totes were super clean, fit much more than you expect, and are very easy to stack, pick up and move around (and fit nicely through doors!). The dollies made it very easy to organize our totes in different areas of the house, no need to lug around heavy boxes! Our movers loved that we had these crates and how efficiently we were packed. The best part of all is that we weren't left with any cardboard to break down!! Rita (the business owner) is an amazing person, super sweet, incredibley smart and is the main reason we had such a pleasant experience. read more

ReTotes moving boxes made our move so much easier! Rita was very helpful and communicative. It was so convenient to have the boxes dropped off and picked up. The boxes were sturdy, easy to stack, and easy to carry with the handles. The dollies were especially helpful, as we were able to stack many boxes and just roll them to the truck. Everyone who helped us move said these boxes are such a great find. We will definitely use ReTotes again! Thanks again Rita. read more

ReTotes moving boxes was one of the best decisions I have ever made! The totes are sturdy plastic, come with interchangeable labels, and perfectly fit floor dollies to easily move stacks of boxes. Our movers absolutely LOVED these orange totes, and after having bought boxes for a move I can definitely say that renting boxes is MUCH CHEAPER! Pickup and dropoff dates were fast and flexible, everything you need when dealing with the general chaos of a moving day. I really appreciate what this company does to save us from cardboard and tape waste as well :) read more

What an amazing system, yet so simple! I didn't have to buy any additional box cutters or endless rolls of tape. The boxes arrive clean, and lock together for stacking. Great idea, and super friendly customer care. Thank you! read more

I wanted to avoid the hassle of finding or buying boxes for my move and dealing with tape and setup. And then how to get RID of all the boxes! I found ReTotes from an online search - it was the only company I found that would deliver outside of the Bay Area. But I'm so glad I took a chance! It's easy to reserve your ReTotes on their website. Their recommendation for the number of bins to order based on how many bedrooms you're packing up was a good guide. It ended up being accurate for me - I was moving locally and was able to use vehicles for oddly shaped items, clothes, and things too big to fit in bins. I loved that when I was done with each bin, I just nested them inside each other to save space until pickup. The owner, Rita, is super communicative and friendly. If you have any questions, just ask! She understands that moving is stressful and wants to help in any way she can. I highly recommend ReTotes and would use this service again! read more

I've moved dozens of times and have usually relied on cardboard boxes. Although boxes are often free and relatively accessible, they aren't particularly sturdy -- as I'm sure y'all know -- and they're a hassle to carry. I wanted to do things differently with my most recent move and find something more sustainable. Enter: ReTotes. With rates that put the competition to shame and unparalleled customer service, this Bay Area-based company is changing the game. All orders include tote drop-off and pick-up, as well as dollies, labels, and zip ties to help with the move. I can't recommend ReTotes enough! read more

ReTotes is amazing! Rita dropped the totes off at our place and picked the totes back up which was such a great service! She is so friendly and the totes helped us out so much. They came to us really clean and they were so much easier to pack and carry than cardboard boxes. Highly recommend ReTotes! They are the best! read more