I've been getting my very special hand woven wool rug cleaned at Global Rug for several years now, and at a reasonable price, and the before and after of my rug is astonishing. I recommend if you're looking for a rug to buy or to get your rugs cared for, this is the place. They treat you like family and are expert at what they do! read more

They know what they are doing. Sam is very knowledgeable and I listened to all his recommendations. I was very pleased with the cleaning and repair results of my 2 antique rugs. read more

Sam and his team are great! They will come to your house, pick up your rugs, and deliver them back to you. Easy!

I was very happy with the service and quality provided by Global Rug Specialist. I had two rugs professionally cleaned. They came back within a week and looked so fresh and clean! I took my rugs to their showroom, but they also can come to you. There's customer parking I the driveway, as well as street parking. The showroom has an amazing variety of rugs for sale. I'll definitely return for all my rug needs! read more

Say'eed runs this wonderful family owned small business that repairs any type of rug! Meticulous detail work reknoting a gorgeous 3x5 carpet and cleaning it ( dog pee! Gross!) It looks (and smells) like new! He will undoubtedly offer you tea and pistachios, and or chocolates as you chat about your needs. My service was only $120! Half of what I'd been charged by another local company. He also will pick up and drop off as you need. Exceptional service! read more

Update: they are not moving after all! We are very happy and plan to buy more rugs from there.

Sam helped me establish appropriate pricing for Persian, Indian and Nepalese rugs that had been donated to be sold with proceeds to charity -- at the potential expense of his own sales! He evaluated 18 rugs made of wool, told me the estimated Knots Per Square Inch, type of design (Sarouk, Kashan, Tabatabaei), country of origin (Iran, India, Nepal) and anything further notable (vegetable dye). -- backstory: I had looked online for Persian rug dealers with good YELP! and Google ratings, and one stood out far from the others: Global Rug Specialists on El Camino in Mountain View. Hmm. Before I got there, I mentioned my quandary to a friend, and she said "Oh, I only trust my rugs to Sam." Sam, at Global Rug. Hmmm. Interesting coincidence. Then I visited another pal to pick up some donations and shared my quandary. Again, the person said -- unprompted -- "Oh, go to Global Rug and ask for Sam." Triple Hmmm. I arrived at Global Rug, unannounced and with no appointment. A man named Sam was very welcoming as he listened to my plight: "I have Persian rugs that were donated to sell to benefit refugee resettlement. But I don't know how to sell them or what to charge for them. And I realize I'm suggesting sales that compete with you." Without hesitation, Sam Nejad invited me to bring the rugs to his store and said he'd give me an on-the-spot estimate. (Not an appraisal -- because those cost $$$ -- but a quick estimate for used rugs from a knowledgeable professional who has earned great reviews as well as loyalty from friends I trust.) And then he suggested a price. Wow. That seemed too easy! I said I had a few more rugs that needed evaluation, and he was very welcoming. My own lovely (although not super expensive) 10x12 foot Persian rug needed a cleaning, so why not try Sam out myself? It had been 5 years since the last cleaning and showed evidence of my cat's affection. It would need a cleaning and a shaving. Since Sam performed his magic, not only is my rug brighter and more vivid, but you can't even tell we have a cat who loves the rug as much as we do. I'm sold! But now I'm still stuck with my quandary of how to sell these donated rugs? These are not "yard sale" items - the prices will start at $200 and to up to $7,000. Ideas?? (Sam advised me that some rugs need attention on the fringes or elsewhere, and all rugs should be inspected carefully for any moth damage. But these rugs are beauties!) My plan is to take photos of each rug, provide its specifics and dimensions and note comments Sam made. And I'll offer them for sale on Nextdoor and Facebook- with 100% of proceeds going to Refugee Resettlement. If you have other ideas on how I can turn these valuable donated assets into $$ for refugee resettlement, please let me know. Facebook: https://www.facebook.com/groups/refugeeresettlementvillage Nextdoor.com: https://nextdoor.com/g/9a0jlrwvf/ In the meantime, if you need your rugs cleaned or are searching for a special rug, remember: Global Rug Specialists/Sam Nejad 825 W. El Camino Real Mountain View, Calif. 94040 (650) 965-7847 http://www.globalrug.com read more

Global Rug Specialist - This is my rug that Sam's great team washed and then sheared off the evidence of my cat's affection. Looks like new. - Carpet Cleaning Near Me - Mountain View, California

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I recently had 5 rugs cleaned and repaired and was very pleased with the results. One in particular had been in the family for over 40 years and needed significant attention. It now looks new again. Sam and his staff are very pleasant to deal with and the service was prompt. They came to our home to install the cleaned rugs. I thoroughly recommend them! read more

I couldn't be more delighted with the service, quality and professionalism. I had several old rugs, both large and small, cleaned and repaired. They were very dirty and damaged, and now they look brand new. The repairs are truly invisible, even a large old repair that I expected to still be able to see is very hard to find. The color matching is superb. I also had a rug prepared for storage and they did a great job. The rugs had a lot of moth and wear damage and are unrecognizable, they look so beautiful. Sam is remarkably knowledgeable and helpful. The workmanship in the repairs is exceptional. I'm so glad to have chosen Global Rug Specialist. read more

My oriental rugs always come out great and I appreciate the wonderful service from Global Rugs. I have used the service for 20 years.

We had what I assumed to be a devastating wine stain on our lovely wool rug. I never expected it to survive and look as good as new However, I am now sitting in my living room and looking at the carpet, which is completely free of red wine stains, and looks beautiful including the texture and finish. It truly looks like a brand new carpet. The cost was very reasonable, the turn time was faster than expected. I couldn't be happier, and I won't hesitate to take my more expensive rugs for cleaning to Global Rug Specialists. I offer my unreserved endorsement and recommendation. Thank you gentlemen!! read more

Very friendly and honest merchant, we took a few rugs for cleaning services. He not only cleaned them very nicely but did a fabulous job repairing the edges and frays of the rugs so they look new! Highly recommend! read more

Sam came to my home to evaluate my rug cleaning needs. He was professional and pleasant and gave a fair estimate. When my rugs came back they were just beautiful. Sparkling clean ,and with all the dust gone the color looked bright and refreshed. I also couldn't get over how soft the rugs felt-soft as silk. Highly recommend! read more

I was looking for someone to clean my oriental rugs and went to Global Rug Specialist to get a quote. They are located on a very busy corner off El Camino Real and parking can be a challenge. I gave Sam the sizes of the rugs and he quickly gave me a quote. It was a lot more than I was willing to pay and it appeared there was no wiggle room for negotiations. So if price is not an option I would suggest you do what I did and look elsewhere. read more

Global Rug Specialist - Global Rug Biz Card - Carpet Cleaning Near Me - Mountain View, California

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The owner of this store is so professional and kind and helped me in major pinch and delivered my rugs on move out day in short notice! He also offers very fair pricing. My rugs made it back to me clean and beautiful. Thank you. read more

We had the pleasure of partnering with Global Rug Specialist for hand wash cleaning of 4 of our persian rugs. Right from the beginning of our consultation, they came to our residence on time and were very professional. Our rugs were deeply cleaned and needed some repair which was handled carefully and they did an absolutely amazing job. We highly recommend Global rug to anyone who has rugs that need to be cleaned or repaired. We will definitely use their services in the future. read more

Helpful, professional and very nice. I brought in two rugs for cleaning and repairs. Sam had helpful suggestions and the rugs came back looking great. read more

Great selection, patient as I took my time to make up my mind. Then extremely accommodating with doing an exchange months later. You should visit this under the radar store if looking for a high-quality rug at a reasonable price. read more

It was very simple to have my oriental rug cleaned. The owner came to pick it up and neatly rolled up the rug and the pad for me and then returned it in a couple of weeks. We have a new dog so I asked for it to be prepped for storage and he had it wrapped in paper with cedar scent. I think I paid more then I bought the rug for but was happy with the service. read more

Thrilled with this service. They cleaned three rugs for me and every single one of them came back looking more beautiful than I could have imagined. They also repaired the fringes, as the frings had been damaged by my vacuum cleaner on multiple occasions. Above all else, I am beyond impressed with how well they were able to repair a part of the rug that had been chewed away by my dog. There was a fairly large portion of rug missing at the border (at least 2"x1") and I didn't think it could be fixed. The specialists explained why it was important to try the repair, and they gave me a very fair price. The repair looks beautiful. The rug is a family heirloom and has great sentimental value to me. I am so happy to know that there is a company I can trust with such a precious item. I also chose to pay for pick up and delivery. It was 100% worth it as this made the whole experience so much easier. read more

We paid a very good amount of money to have our rug cleaned because it is an expensive rug. One third of the rug was destroyed. It has been brushed so harshly that the threads have gotten loose. Absolutely, the worse service we could have. I am so disappointed. Please see attached photo for proof. One third of our rug looks like this. I am planning to file a complaint with the Business Bureau. read more

Global Rug Specialist - Carpet Cleaning Near Me - Mountain View, California

After a little pet emergency, I brought in my favorite antique rug. I was concerned about the bright colors and special care this rug would need. I am thrilled with the cleaning and highly recommend Global Rugs for any special care rugs. The two people I worked with were very charming and cheerful. It was a pleasure. Highly recommend!! read more

Have had two rugs cleaned here and another is in process with some repairs to be done. The two came back brighter and smelling a lot better! As the owner informed...be prepared if your rug is wool for a little shrinkage, but this will correct as the rug dries and is walked on; the fibers stretch back to where they were before. read more

I never had my 20 year old woolen rug cleaned before. Global Rug did a fantastic job and the rug looks new. I give them 5 stars!

I looked at several different places to get my area wool rugs cleaned. The video on Global Rug Specialist's web page convinced me that this was the place I was going to use. They came and picked up my rugs for cleaning and the rugs were very dirty. The rugs came back super clean and are softer than I ever remember them feeling. They also cut a custom non-slip rug pad for my leaf rugs. I'm very happy with their service and will be using them soon on my remaining area rugs. read more

Having used Global Rug Specialist 3 times now for cleaning, repairing, and re-dyeing, I can positively recommend their excellent service and expertise!! On the last occasion, Sam went the extra mile and met me at my home to give me his third party evaluation of a 20 foot long runner that I was considering purchasing for my back hallway from a consignment store in Menlo Park. (Not even his store) He instantly knew where (I can't remember and will have to call him) and how it was made (by hand) and it's approximate age (about 70 years old) verifying the store's information. He also gave me a fair market value and appraisal value for insurance purposes which gave me the confidence to go ahead with purchasing the runner as it was the exact size I needed at an exceptionally good price. However, the runner was absolutely filthy and worn thread bare in many places. Given my previous good experiences with Global, I trusted that Sam and his associates would be able to restore it to it's former Downtown Abbey-esc luster. The results far exceeded my expectations! Now I have a beautifully restored, vibrantly clean, heirloom quality runner. Thank you Sam for turning my steal of a deal into a treasure! In summary, don't be turned off by the one bad review. My guess is that client went to the wrong rug store which you could easily do as there are several in close proximity to Global. Ps. Park in the back or the driveway! They have an outdoor covered garden oasis festooned with beautiful rugs where you can sit and, if you're lucky, chat with Sam's brother in the universally hospitable language of hot tea and chocolates. read more

Global Rug Specialist - Carpet Cleaning Near Me - Mountain View, California

What else can you ask ........Global Rug Specialist ....They will pick up your rug, clean it, and replace it. They do a great job cleaning and repairing rugs. Wools, silks, cottons etc. they fix them all. I have been using them for more that 8 years now and have had no problems. Also they have more than 100 area rugs to choose from. In all shapes and sizes. We are currently working with Sam to find a new rug to complete our home. Problems that Sam (and his team) fixed. Redo backing, boarding, trim, tassels, pet problems. - Great Job in all cases! Hints or tips You can park out front or you can park in back of the store. But why go to them, when they will come to you! read more

My carpet looks brand-new I can't believe how the colors are glowing again. Highly recommended. And it was ready right when they promised read more

Global Rug Specialist - Looks brand new...so pleased - Carpet Cleaning Near Me - Mountain View, California

I am very pleased with the work done by Global Rug Specialists. We had a number of Persian and Chinese rugs, some of which had been in storage for years and others which saw daily use over the years. When we decided to move we wanted to get all of our rugs cleaned and repaired so we could display and use them to good effect in our new home. Sam evaluated each rug and provided detailed estimates on what each rug would need. His crew brought each rug back to life and he agreed to store each rug (11) for several months until we were ready to move into our new home. And then, when we did move in, we discovered we had another 11 x 17 rug that we could use in the living room, but we'd need it quickly. Sam's crew had that rug cleaned and repaired in a week and a half, just in time for move-in. Our rug collection is fresh and bright and now "on display" as the works of art that they are. read more

They did a beautiful job cleaning a rug that was in desperate need of like be. They got almost all the stains out. It wasn't cheap but neither was the rug. They display signed reproductions of famous artwork which I s fun albeit a bit out of context. Beautiful handmade rugs on display. I would definitely return. Lots of job pride. read more

I knew to contact Sam, given their excellent work. He and his crew picked up my rugs and another one from my daughter's. Their careful, deep cleaning restored the rugs' brilliant colors and all fringe was beautifully clean. They returned the rugs to their original places without complaint. Tipping is a good idea for that effort. While it's not inexpensive, their service is worth the price. I know this from experience: I used a different local rug cleaning company a few years back, and it was a waste of time and money. read more

pretty good although covid made everything much more difficult. i recommend these people

This global rug ruined my very beautiful silk handmade rug .they burn my rug during drying and become completely yellow .they destroy your rug like never seen before. They are unprofessional money hungry son of abitch.never trust them .never .never never .I wish I gave my rug to a big company like coit or stainless steamer. Never trust them . read more

Had 2 roughly 8 x10 foot oriental rugs cleaned here. This was the first time in like the 15 years that I owned them that they finally got clean. Very nice job. I have dogs and no doubt there were some potty marks which they got out. It did take 2 1/2 weeks to clean both rugs but I was in no hurry. Only down side is price also the fact they charged my credit card weeks before the actual rugs were delivered back to me and hence the one star off.....Most businesses charge when the job is complete. Well anyway, With scotch guard and cleaning it ran $560 for both rugs. As I've learned in life.. in general you get what you pay for: Global did an outstanding job so its worth the money. read more

They did a great job reviving three old carpets, good as new condition. Expensive but worth it!

They saved my rug! I came to Sam so nervous that our rug was beyond hope. It's a beautiful wool rug with a light background and intricate design, and I was afraid that I had ruined it by making the dyes run while desperately trying to get a stain out. They cleaned it and Sam brought in a dye expert, and now our rug looks better than ever and you could never tell anything happened. You can tell Sam really cares about his work and about making his customers happy, and he is the person I would trust with any fine rug. read more

I was delighted with the result when I unfolded my 5 x 7 handmade wool Tibetan rug. It had been two years since the last professional cleaning of my entry hall rug which had spots from my dog vomiting on it and of course the traffic and wiping of shoes when one enters the home. The cleaning of the rug was superior to prior cleanings by other service companies and I could see that better care had been provided in the washing and drying techniques as the wool fibers and fringe on ends just looked so much better. And the cost was comparable with other services, actually I thought the cost (less than $100) was great for the quality of service. Sam and Jasmine were professional and courteous. I was informed that the typical time line is one to two weeks from date of drop off (pickup and delivery service is available for a fee). I suggest you allow for a minimum of ten days as one week was not realistic in my case. Perhaps the season and drying temperatures during the year may influence turn around time. I highly recommend GLOBAL RUG SPECIALISTS for area rug cleaning and repair. Sam referred a wall to wall carpeting cleaning service to me upon my inquiry and I'll take his recommendation. Diane Smith Palo Alto read more

Good service. Can be picked up and delivered. Sam explained what needed to be done beforehand and it looked very good afterwards. Thanks

I called a few places to get an estimate, Global Rug offered the best price. Sam also gave me one of those non-slip rug padding which helps a lot. read more

Sam did an outstanding job with my rug which is now restored to its "like new" luster. Amazing colors, amazing softness and great all round service at very reasonable prices. Highly recommended! read more