The owner of the company Brian is not somebody who I would do business with. I have a rental unit that he did an amazing job cleaning up the pool for. When he came, the services were top-notch, however, services aside his communication was extremely poor. Any other servicer I've ever used has called me prior to their arrival or has called me whenever the gate is locked and they do not have access. Unfortunately, he only let me know of this issue one or two times before he stopped altogether and left my pool to sit for four weeks with zero communication that he couldn't get in. I understand it's frustrating for him, but I never received a timeframe of when he would be coming other than Wednesday and Thursday and in citrus Heights, where I live, you can't leave your gate unlocked for two straight days. It's simply not safe.
The biggest blow of it all was I paid for the month of February and got zero service(because he never told me the gate was locked) . I initially wasn't even distraught until he had said he would show up this Wednesday/Thursday and service my pool a last time before parting ways and then ghosted me and never showed up. read more