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Research Triangle Foundation

4.5 (2 reviews)
Open 8:30 am - 5:00 pm

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7 years ago

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Handyman Earl - Logo

Handyman Earl

(16 reviews)

Earl put together a desk and queen bed for me. I emailed him about the work and didn't hear back…read morefor a few days. When I finally heard from him, we agreed he would come at 10:30AM on Mon. He had to change to 12:15PM the day before, so I agreed. Once here, he put together everything, but I was a bit worried with him carrying heavy parts of the furniture down the steps because he is a bit older and doesn't seem to be in the best shape. I didn't want him to fall going down the steps. He put everything together and it all looked good. He quickly left after I payed.

I contacted Earl to help me install soft close hinges on my kitchen cabinets as well do some…read morecaulking work and fix a pull out trash can drawer. I will say that he did go above and beyond to help me find the right hinges for a fair price, and he seemed like such a nice guy! He came back a few weeks later with his caulking man (George) and also to fix some uneven cabinet doors from when he installed the soft close hinges. We went through the house and I showed him and George the areas I wanted to be re-caulked: around the kitchen counters, a powder room sink, upstairs tub and bathroom, and laundry room sink. Surprisingly, they were done in less than 90 minutes! I was outside when they finished and were getting ready to leave. Probably my mistake, but I trusted that he did a good job since he talked up George's caulking work so much. I should have gone in and taken a look myself. He didn't ask me to take a look at the work before leaving (a habit that good contractors should have, in my opinion). When I took a closer look after they left, I was very disappointed. The caulking in the kitchen was messy looking-lumpy and edges were not smooth. There were areas that had dirt stuck in the caulking and there was caulk on my tile and cabinets. Then I noticed that he overlooked the powder room. I texted him and told him so and also commented on how the caulking job was not very neat. He replied that he didn't know about the powder room, that it "wasn't on his list". We then talked on the phone, and he was incredibly defensive and insisted that I didn't ask him to caulk the powder room. Ridiculous since George had gone in there with me and even pulled some of the old caulking off and left it on the sink! He just never went back to finish the job. Earl insisted that it wasn't on his "list", but his "list" is only in his mind. He doesn't write anything down! Anyways, he defended George, saying that his work was "perfect". I was taken aback by his defensiveness and unwillingness to admit any wrongdoing. He spoke in an annoyed and rude tone to me. If a customer is unhappy with your work then you apologize and try to see what you can do to fix it. You don't get defensive and rude and basically make him/her feel like they are wrong to complain. Sheesh. I'm very sorry it turned out this way, but I'm back to looking for a new handyman.

Exquisite Air and Water Service

Exquisite Air and Water Service

(5 reviews)

Want someone that truly understands water? A company that picks up the phone and can explain their…read morerecommended solution, in detail, for the particular needs of your home and family. Stuart of Exquisite Air & Water is who you want to hire! We have used Exquisite Air & Water in two of our homes now. Our first home in Pittsboro on city water. Stuart came out, tested the water and his great understudy, Jeremy, installed a RO system under our kitchen sink and ran a RO line to our fridge. Our second home (Durham) is were his expertise shined! When we moved into our 25+ yr old home we got 3 quotes as we needed a new well pump, well tank, RO and softener (VERY hard water). We learned the hard way by going with a company that could "do it all" (with good reviews) as Stuart doesn't do wells and our choice turned into a nightmare. The newly installed softener head broke 3 x's thus causing a sulfur smell in our water as the lack of backwash contaminated the lines. Said company chlorinated and even replaced the softener fully, but could not remedy the smell. (Note: smell occurred only after softener head broke.) The kitchen RO tank was also not holding as much water as it could have and lacked pressure. New well pump fried as they forgot to ground it at the head. Back and forth and months of frustration we finally called Exquisite Air & Water for help. Stuart and I had many emails and phone calls determining how to proceed. His patience and knowledge a gift as we were distraught going through what I just mentioned. Under Stuart's discretion, kind and patient Jeremy placed a new easy to use softener system, carbon filter, and big blue pre-filter in. They even got our RO system to hold more water in the RO tank and have a more powerful stream at the sink. How we wish we would have gone with Exquisite Air & Water from the start! Fair pricing. Highly recommend!

We had a Pelican/Pentair system installed yesterday. Jeremy, the tech showed up on time with a…read moremask and was very professional and efficient. He had a helper, Noah, I think. Both of them did a great job and were very polite and respectful. They arrived when they said they would and finished in a fair amount of time. We are very pleased with Exquisite Air and Water Service and would highly recommend them. Their techs and service are outstanding. I know my profile says SanFrancisco CA, but I live in Fuquay Varina, NC

Research Triangle Foundation - realestate - Updated May 2026

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