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    Hamptons At Umstead

    5.0 (1 review)

    Services - Hamptons At Umstead

    Buyer's agent

    Listing agent

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    8 years ago

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    A Cole Realty - Angie Cole - Owner/Realtor

    A Cole Realty

    (8 reviews)

    We recently moved to Raleigh and used A Cole Realty to help us find a home and manage the process…read morewith the local Seller's and their Agent. We were extremely disappointed with the lack of follow-through and advocacy we received from our agents. They were generally seller-friendly on the pre-sale side, did not advocate for a smooth transition (getting us the proper information needed to transfer a custom home) and lacked the immediacy we needed to address unfinished or undisclosed items from the seller. Throughout the process, pre and post sale, it was "buyer beware" and "we don't do that in North Carolina" attitude on all of our very basic requests. The entire transaction was very much transactional, and lacked personal support and advocacy needed to make a smooth buying/relocation process. We would not recommend A Cole Realty for any home buying experience in Raleigh.

    The Team at A. Cole Realty is absolutely outstanding! Worked with Jessica Walker, we explained…read moreexactly what we were looking for and she hit the nail on the head- brought us to our perfect house and two hours later we had an offer on it, accepted in less than 12 hours and we closed in 2 weeks! She made the impossible happen, lined up legal team, financing, inspections, contractors, and fought on our behalf to make sure we knew what we were getting and that the sellers made any issues right! Never before have I had a realtor so on top of their game! I'd recommend A. Cole Realty and Jessica Walker in a Heart Beat!

    Real Property Management Wake County - Kelly Long - Business Development Mgr 919-335-5822

    Real Property Management Wake County

    (11 reviews)

    potential property owners and tenants, for the love of GOD do not do business with these scumbags…read more recently completed a two year lease with these clowns for a 3500 sq foot property in Cary. I will say they were fantastic right up to the point i moved in. with in weeks i had a water leak from the master bathroom requiring the master bath shower and tub to be removed and replace, (a three month process). (they knew about the issue before i moved in and did not address it, but painted the ceiling to cover the damage before i moved in.) they will conduct a 6 month review on the property. i get it, no problem but the old man that showed up came with a 360 camera. the same setups that relators use to show case a property. when i refused to let them use the camera they gave me attitude. they kept saying it was in the lease so i asked them to show me where i agreed to this. then they just conducted a walk thru and found now issues. also, it those two years, the washer failed three times and they finally replaced it. then the microwave/oven unit failed and they replaced it after a few weeks. at move out i requested a walk thru and they refused to complete one with me. i had to call three times a day for over two weeks before some idiot answered the phone and told me i would get any part of the deposit that wasn't used in 60 days. but he couldn't tell me what they were going to charge me for. please, rent from anyone else in wake county. absolutely anyone else.

    This has been one of the most frustrating experiences Ive ever had with a company. They never…read moreanswer their phone, and even when you leave multiple messages, they simply do not call you back. It feels like they completely ignore their customers.Theyve sent unprofessional, unwanted vendors to my home to handle cosmetic issues I never requested, and in the process left me without access to a shower for several days despite me specifically asking them not to proceed with that work at this specific time. When my AC went out in the middle of summer and my thermostat was reading 84 degrees, I practically had to beg them to send someone to fix it. On top of that, my rent increases every year, and there are random additional fees that are never clearly explained. While I truly love the townhouse itself, I am choosing to leave solely because dealing with this company has been such a nightmare. On the rare occasion you do get someone to return your calls or follow up they are rude and completely unhelpful.I strongly recommend avoiding this company at all costs.

    Justin Burleson - Premier Agents Network

    Justin Burleson - Premier Agents Network

    (81 reviews)

    Justin was incredible to work with. As first‑time homebuyers, we weren't sure which part of the RDU…read morearea we wanted to call home. Justin was very patient as we toured close to 50 houses before finding the right one. He guided us through every step of the process with true professionalism, and we couldn't be happier with our experience. Highly recommend working with Justin if you're looking to buy in the Raleigh/Durham area!

    Having worked with hundreds of Realtors over the years, I highly recommend Justin…read more Justin Burleson is a true professional and a leader in the Triangle market who really stands out; he also runs a great team at Premier Agents Network. I've known Justin by working with him through my business for the past 8 years, which has put me in direct contact with hundreds of Realtors throughout the years. My husband and I met with him in April 2025 to talk about listing and officially hired him to sell our house that June. Even in a tough market with plenty of competition in our own development, he gave us the honest, data-driven advice we needed to set a realistic price. His marketing was excellent and showcased the house perfectly without being overdone--which is something I appreciate. It got people out to see the property, even in our rural area. We were honestly prepared for the long haul, but his strategy worked and we had a full price offer in under a week. Justin's sense for the market is incredible and he is easily one of the best in the business. I wouldn't hesitate to hire him or bring any of his Premier Agents Network team's expertise in to help guide your next move.

    Rhyne Management Associates

    Rhyne Management Associates

    (42 reviews)

    Would Absolutely N O T recommend renting from any of their properties ‼‼ They rented out a Roach…read more Infested apartment to me and my child. Due to the infestation, I broke my lease early and had to throw away pretty much everything I owned to make sure that the issue didn't follow me to my next apartment. SAVE YOUR MONEY AND RENT ELSEWHERE ‼‼‼

    If i could give 0 starts i would. rhyne management is the worst rental company i have ever rented…read morefrom. Wes & deborah were no help. They ripped up our driveway with no warning to re-pave it. Except when they ripped it up, they left it like that for two weeks, through rain as well, no safe walk way, we slipped almost daily. no place to park. Not to mention the fridge shelves breaking (they were not the correct ones) and never got repaired. Countless months with un answered work requests. roach problems, AC issues, heat issues. The bugs were ridiculous. and deborah was never available, would rather send you a text then answer/call back after a voicemail was left. Horrible people to deal with and did not care about us at all. my tags were expired for one month on my car and they threatened daily to tow my car. they did drive bys to make sure vehicles were up to date. only positive thing to say is that the matinees man who they hire for small maintenance issues was amazing. he replaced our blinds same day, called first, and was so respectful, even took his shoes off when he entered the house (we didn't ask him to do that) Overall, i will tell all college friends, family and anyone i can that this company was the worst experience of my life. These people care about you the first month, then after that ignore you and do not care about you.

    Hamptons At Umstead - realestatesvcs - Updated August 2026

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