Sue is very knowledgeable in the entire home sale process. She is very responsive and worked hard…read moreto market our home, which contributed greatly to it being sold in 4 days. We enjoyed working with her and would recommend her highly.

Susan is a really exceptional realtor! She listened to and understood all of our home needs and…read morefound options in our price range that met all of our requests. She was our staunch advocate as we moved through the buying process - providing great advice and ensuring that all of our concerns and requests were communicated effectively to the sellers. She also ensured that our requests were resolved in a way that exceeded our expectations. Since we are moving from another state, Susan also matched us with an excellent local realtor. I recommend Susan as the gold standard to any home buyer or seller.

Justin was a phenomenal Realtor who helped us purchase our first home. We knew immediately after…read morespeaking with him he would be a great fit. While touring, he was very helpful with knowing things to look out for and what we should keep in mind when making an offer. 10 out of 10 experience from the beginning until closing. I highly recommend Justin!

We had a wonderful experience working with Justin. He was incredibly knowledgeable, patient, and…read morealways took the time to guide us through every step of the process. His honest advice and attention to detail gave us a lot of confidence, and we truly felt that he always had our best interests in mind. We were also in the process of moving to a different city, which could have made the home sale much more complicated. He made the entire process incredibly smooth and enabled us to complete the closing virtually without any issues. He was always responsive, proactive, and available whenever we needed guidance. Most importantly, he was someone we could fully trust throughout the entire process. He was a pleasure to work with, and we would highly recommend him to anyone looking for a knowledgeable, reliable, and trustworthy realtor. We're very grateful for all his help!

Ryan helped me find and buy an amazing house, sight unseen, from across the country (my first…read morehouse!). He was helpful, knowledgeable, and appropriately skeptical as we were picking houses to bid on. He knew how to structure offers that were reasonable but strong, given our situation. He guided us through negotiations around inspections and shoring up loose legal ends, and he even helped us with a raw land opportunity that popped up halfway through our purchase. I'd absolutely work with Ryan again, but it went so well I have no reason to for quite some time.

Ryan is awesome! I highly recommend hiring him to be your real estate agent. When my husband and I…read morewere first looking to move to the area I did a quick search for real estate agents on Yelp, Ryan's paged looked great and since it said he responded to Yelp messages typically within an hour (because who wants to pick up a phone?!) I figured I would reach out to see if he had any last minute availability to show us to a few properties and he did. Although Ryan's office is based in Chapel Hill don't let that deter you, we were only looking in Raleigh. He knows all the ins and outs of the Raleigh neighborhoods and can get here quickly when you need him. We went under contract only two weeks after working with him. He uses Patrick with a local home inspection company to do the inspection and he did a thorough job. After the great inspection Ryan said the only thing left he could think of was a metal detector test of the property, since the house was older and there was a small chance of an underground oil tank. We did the test not thinking much of it and turns out there was an underground tank and it had extensively leaked. Ryan and his assistant Karen headed up making all the appointments and getting the right people out there to deal with the issue. Sadly the seller didn't want to really deal with the issue so away that contract went. Since Ryan knew what we were looking for was kind of niche he sent us a property here and there and we kept our eyes open as well. When a house popped up on the market on a Thursday night we text him if he could meet us there the next morning to take a look. He did and we feel in love. We put an offer in that day and started the process all over again. The second time around we worked with Karen a lot and she is great to work with as well. We successfully closed on this house and love where we ended up. An additional note since Ryan works in a group with a few other real estate agents if you need to see a house in a hurry and he isn't available, he will coordinate with someone in his office who is. Team work for the win!

When we decided to move back to Durham we knew we wanted to work with an agency that had strong…read moreconnections to the local community. With that in mind, Urban Durham Realty was the obvious choice and we are so happy with them, in general, and our agent, Marcelle Thomas, in particular. It was not our first time buying a house, or buying long distance, but it was the first time buying a house in NC, with its unique real estate customs, and Marcelle walked us through it all with patience and grace. She listened carefully to what we were looking for, even as we knew that finding the full package - our unicorn house, we called it - was going to be a long shot. We came up for what we thought would be the first of several weekends house hunting and by the end of that first day had found our new home. Marcelle guided us through the offer, the contract, and the few hiccups with the out-of-state closing and was very responsive whenever we had questions and made sure to keep us up on where things stood at all times. Marcelle was an absolute delight to work and tour houses with. Highly recommended.

We've had two wonderful experiences working with Susan, both to buy and to sell. Susan's an amazing…read morerealtor - she's incredibly knowledgeable, responsive, thorough and professional AND she is deeply rooted in the Durham community. Durham is her home and her love for the community shines through in her commitment and care to her clients. Susan worked with us to to buy our house and a few years later to sell our previous house. I also recommended Susan to help my dad buy when he relocated to Durham, because she's the realtor we trust!

My husband and I decided to downsize once our youngest moved out. Nata helped us to remain focused…read moreand patient as we were trying to find an older home with minimal stairs. Nata's feedback was invaluable as we looked at a few houses over a couple of months. She also had to catch us up on how different the real estate world is since we had not purchased a home in decades! We are settling into our new home, and Nata helped us by providing options to help us begin the process of "downsizing" when we needed to move into a home that was half the size. Nata then helped us sell our home with a contract in two days! She was able to get our home market ready in just three weeks and there were two times it snowed. Nata coordinated various workers, and she even installed cabinet pulls! When our house went on the market, it was a dreary Super Bowl weekend, and we had multiple offers. Nata is a pleasure to work with, and her concern and care for her clients cannot be surpassed. Thank you, Nata!

Nata is a phenomenal listing agent! As a life-long member of the Durham-Chapel Hill community, she…read moreknows the ins-and-outs of the area. She is smart, honest, experienced, creative, and responsive, and always keeps the seller's goals in mind. If your house needs some work before it's put on the market, she knows exactly who to ask for help and has longstanding and mutually respectful relationships with those folks. I can't recommend her highly enough. 25 stars!

We purchased a home that was listed through Jeanette Hussey. It was listed as having an "Updated…read moreKitchen"... yet the flooring, counters, cabinets, and appliances were all at least 7-10 years old and needed to be replaced. The cheap peel-and-stick flooring in the kitchen was so old that all of the edges were chipping away between the tiles. The bathrooms were also listed as "updated"... yet the vanities and flooring were well over 10 years old, light fixtures were rusty, medicine cabinets were rusty and dated, and the tub in the main bathroom and the shower in the master bathroom had been painted and the paint was wearing off. We couldn't find anything in the kitchen or bathrooms that could have been considered "updated" as was proudly proclaimed in the listing. We still purchased the home because we figured it would all be easy to fix, and it was hard to find a home just under $200k in the area we liked. Anything that needed to be done on the house, which required seller's approval, took a week or more to begin to be taken care of. Things that we or the sellers needed to pay for were done without making sure the contractor charged a reasonable sum and several things were outrageously overcharged. Realtors should take care of things in a timely manner, with common sense, and represent the homes they are selling accurately and honestly without exaggerating updates in their listings that didn't actually happen. After we purchased the home, we found out the entire house had to be rewired at a cost of thousands of dollars because there were three separate instances in the attic where copper wire was joined to aluminum and the wire nuts had melted, one had even caused a fire that apparently put itself out in the metal box... the previous owners were awfully blessed that the house didn't burn down while they were sleeping!!

From the owner: Real estate salesread more

I used to do some side-word for her when she was with Urban Durham Realty. She's disappeared now…read more Went to Africa for health reasons, I think? Now in France, maybe? No Idea. Why is this still on Yelp? ...Joel sure loved those cardigans though, haha!

Working with Jessica was a great experience - the prospect of buying a home was intimidating for us…read moresince we were first-time home buyers, but Jessica was there the whole time to offer guidance and feedback.The whole process went along smoothly - we couldn't have imagined a better home buying situation. We knew immediately that we liked Jessica - she is a truly kind, honest person who listened to everything that we had to say and helped us to find a great home that we love. We are so grateful to Jessica for making everything a reality and whole-heatedly suggest that you work with her for all of your real estate needs.

Sasha is the best real estate agent I could have asked for. During the whole process, she was right…read moreby my side, and made buying my first home easy and pain free. Sasha is extremely patient, responsive, and always there to help. Whenever I had a question or concern, she was just a phone call away!. After closing on my home Sasha has gone the extra mile and helped me with home design ideas to perfect my dream home. I couldn't have done this without her!

Wasn't sure if buying a home was right for me. Then I met Sasha and the attention to what I wanted…read moreand was looking for, started becoming a reality in front of my eyes. I have had a handful of realtors in the past. It always seemed as if I was a paycheck or just one of many other buyers they had and I wasn't a priority. Biggest complaint until I met Sasha, is that I would be put into a list for email and it seemed as though nothing I wanted was ever within them. Just a run of the mill mass email sent to everyone in the client contacts. Sasha found everything I wanted that I had been searching for, filtering, and sacrificing this or that while doing my own searches. Within about 2 weeks, she found the home I now live in and it wasn't just getting everything I wanted and was looking for. It was that with my being single and working over 60+ hours a week, she made the whole experience the smoothest experience I could have ever hoped for. This was all done during the pandemic. It went so smooth the entire time, I second guessed that I even got the house until the morning I closed. Also stayed 150k under my budget. If you're in the triangle, your first call should be to Sasha. Thank you so much for how hard you worked on my behalf. Best experience I could have ever hoped for!!

Jeff was an incredible agent. He is knowledgeable, personable, and very responsive. He helped us…read morenavigate a complex buying market with ease and helped us feel confident in our decisions. When we found our dream home, we felt like Jeff was the 4th member of our family and was as invested in the outcome as we were. We won our home and are moving in this weekend and we couldn't have done it without Jeff. I cannot recommend him enough. He is able to be direct, honest, and collaborative throughout the process.

I met Jeff at an open house that he did as a favor for another agent, and I am now the happy owner…read moreof that very home! He is knowledgeable, patient, honest, kind, and helpful; yes, he sounds like a boy scout, but he really is all of those things. Today he stopped by to pull out my refrigerator to make sure connections were set up properly! He was so good at explaining everything to us, from the laws in NC to the way things are "really" done, and all of the technical details were made easier. You could not have a better person on your side in the complex decision of buying (or selling) a home! Thank you Jeff!