Sue is very knowledgeable in the entire home sale process. She is very responsive and worked hard…read moreto market our home, which contributed greatly to it being sold in 4 days. We enjoyed working with her and would recommend her highly.

Susan is a really exceptional realtor! She listened to and understood all of our home needs and…read morefound options in our price range that met all of our requests. She was our staunch advocate as we moved through the buying process - providing great advice and ensuring that all of our concerns and requests were communicated effectively to the sellers. She also ensured that our requests were resolved in a way that exceeded our expectations. Since we are moving from another state, Susan also matched us with an excellent local realtor. I recommend Susan as the gold standard to any home buyer or seller.

We had a wonderful experience working with Justin. He was incredibly knowledgeable, patient, and…read morealways took the time to guide us through every step of the process. His honest advice and attention to detail gave us a lot of confidence, and we truly felt that he always had our best interests in mind. We were also in the process of moving to a different city, which could have made the home sale much more complicated. He made the entire process incredibly smooth and enabled us to complete the closing virtually without any issues. He was always responsive, proactive, and available whenever we needed guidance. Most importantly, he was someone we could fully trust throughout the entire process. He was a pleasure to work with, and we would highly recommend him to anyone looking for a knowledgeable, reliable, and trustworthy realtor. We're very grateful for all his help!

Justin was really amazing. After my wife and I decided to relocate to the Triangle Area, I started…read moreto look for a buyer's agent. I was very impressed with Justin's engineering background, experience, passion, and reputation. A few days later, we found some desirable homesites being sold quickly. So, I called Justin; he explained thoroughly everything I asked and then drove to the sites and met the sales consultant. We soon got our favorite lot. During the homebuilding process, at each important meeting, from design selections to home inspection, Justin was very responsible and provided us with valuable advice and suggestions. From his remarkably fast speed to secure our homesite to his attention to details, he has done a truly outstanding job. We strongly recommend him to anyone who wants to buy or sell a house.

Ryan helped me find and buy an amazing house, sight unseen, from across the country (my first…read morehouse!). He was helpful, knowledgeable, and appropriately skeptical as we were picking houses to bid on. He knew how to structure offers that were reasonable but strong, given our situation. He guided us through negotiations around inspections and shoring up loose legal ends, and he even helped us with a raw land opportunity that popped up halfway through our purchase. I'd absolutely work with Ryan again, but it went so well I have no reason to for quite some time.

Ryan is awesome! I highly recommend hiring him to be your real estate agent. When my husband and I…read morewere first looking to move to the area I did a quick search for real estate agents on Yelp, Ryan's paged looked great and since it said he responded to Yelp messages typically within an hour (because who wants to pick up a phone?!) I figured I would reach out to see if he had any last minute availability to show us to a few properties and he did. Although Ryan's office is based in Chapel Hill don't let that deter you, we were only looking in Raleigh. He knows all the ins and outs of the Raleigh neighborhoods and can get here quickly when you need him. We went under contract only two weeks after working with him. He uses Patrick with a local home inspection company to do the inspection and he did a thorough job. After the great inspection Ryan said the only thing left he could think of was a metal detector test of the property, since the house was older and there was a small chance of an underground oil tank. We did the test not thinking much of it and turns out there was an underground tank and it had extensively leaked. Ryan and his assistant Karen headed up making all the appointments and getting the right people out there to deal with the issue. Sadly the seller didn't want to really deal with the issue so away that contract went. Since Ryan knew what we were looking for was kind of niche he sent us a property here and there and we kept our eyes open as well. When a house popped up on the market on a Thursday night we text him if he could meet us there the next morning to take a look. He did and we feel in love. We put an offer in that day and started the process all over again. The second time around we worked with Karen a lot and she is great to work with as well. We successfully closed on this house and love where we ended up. An additional note since Ryan works in a group with a few other real estate agents if you need to see a house in a hurry and he isn't available, he will coordinate with someone in his office who is. Team work for the win!

I had great experience buying a home with Shari Williams!…read more - It was my first time buying a house, so I asked her millions of questions. She was very patient and explained every step very thoroughly until I was comfortable enough to do it. - She took care of so many things. Finding similar real estates to check if the asking price is reasonable, creating all the documents, finding inspectors, getting quotes and such. - I bought the place while living in California. Shari made it very easy for me by going to showings and showing the place to me on FaceTime, going to the closing and such. I only flew there once to see the place before closing, but it was because I wanted to. She made the process of buying a house so easy that I didn't even had to be in the state! She's extremely helpful and friendly and I'd definitely recommend her!

When we decided to move back to Durham we knew we wanted to work with an agency that had strong…read moreconnections to the local community. With that in mind, Urban Durham Realty was the obvious choice and we are so happy with them, in general, and our agent, Marcelle Thomas, in particular. It was not our first time buying a house, or buying long distance, but it was the first time buying a house in NC, with its unique real estate customs, and Marcelle walked us through it all with patience and grace. She listened carefully to what we were looking for, even as we knew that finding the full package - our unicorn house, we called it - was going to be a long shot. We came up for what we thought would be the first of several weekends house hunting and by the end of that first day had found our new home. Marcelle guided us through the offer, the contract, and the few hiccups with the out-of-state closing and was very responsive whenever we had questions and made sure to keep us up on where things stood at all times. Marcelle was an absolute delight to work and tour houses with. Highly recommended.

We cannot understate how fortunate we are to have engaged Nata as our realtor. We knew from her…read morereputation that she was excellent at her job. What he did not know was the degree to which she goes beyond the conventional confines of her job to ensure that everything about the process of buying a home was filled with ease-- every step of the way, including well beyond "closing"! Moving our family from another city filled us with so may concerns: how can we pursue an active and thorough search from afar? Will we be able to find that "perfect home" that balances each of our distinct and shared yearnings? Will our realtor truly "know us" in terms of our search and our priorities? It's no exaggeration to say Nata is the whole package. She "quarterbacked" our search process with unparalleled diligence and so much attention. She embodied the wisdom and intuition to learn our tastes and preferences-- so she was able to know, as houses popped up, whether we would be interested. And she was always spot on and immediate in her response-- not leading from a place of her own interests or assumptions but from ours! She is as client-centered as can possibly be. Additionally, her talent, passion, and imagination for home design played a huge part in buying and creating the perfect home for us. Now, on the other side of closing, we still lean on her for her wisdom, guidance, and resources-- she knows the lay of the land in the Triangle as well as anyone. And we have a relationship with her that we are confident will endure for many years to come. In short, Nata has not only help us land a house; she has blessed us with finding the home and community, making the excitement and joy of the process far exceed the inherent stress of the move. For all of this, no review could possibly capture our depth of gratitude.

My husband and I decided to downsize once our youngest moved out. Nata helped us to remain focused…read moreand patient as we were trying to find an older home with minimal stairs. Nata's feedback was invaluable as we looked at a few houses over a couple of months. She also had to catch us up on how different the real estate world is since we had not purchased a home in decades! We are settling into our new home, and Nata helped us by providing options to help us begin the process of "downsizing" when we needed to move into a home that was half the size. Nata then helped us sell our home with a contract in two days! She was able to get our home market ready in just three weeks and there were two times it snowed. Nata coordinated various workers, and she even installed cabinet pulls! When our house went on the market, it was a dreary Super Bowl weekend, and we had multiple offers. Nata is a pleasure to work with, and her concern and care for her clients cannot be surpassed. Thank you, Nata!

We purchased a home that was listed through Jeanette Hussey. It was listed as having an "Updated…read moreKitchen"... yet the flooring, counters, cabinets, and appliances were all at least 7-10 years old and needed to be replaced. The cheap peel-and-stick flooring in the kitchen was so old that all of the edges were chipping away between the tiles. The bathrooms were also listed as "updated"... yet the vanities and flooring were well over 10 years old, light fixtures were rusty, medicine cabinets were rusty and dated, and the tub in the main bathroom and the shower in the master bathroom had been painted and the paint was wearing off. We couldn't find anything in the kitchen or bathrooms that could have been considered "updated" as was proudly proclaimed in the listing. We still purchased the home because we figured it would all be easy to fix, and it was hard to find a home just under $200k in the area we liked. Anything that needed to be done on the house, which required seller's approval, took a week or more to begin to be taken care of. Things that we or the sellers needed to pay for were done without making sure the contractor charged a reasonable sum and several things were outrageously overcharged. Realtors should take care of things in a timely manner, with common sense, and represent the homes they are selling accurately and honestly without exaggerating updates in their listings that didn't actually happen. After we purchased the home, we found out the entire house had to be rewired at a cost of thousands of dollars because there were three separate instances in the attic where copper wire was joined to aluminum and the wire nuts had melted, one had even caused a fire that apparently put itself out in the metal box... the previous owners were awfully blessed that the house didn't burn down while they were sleeping!!

From the owner: Real estate salesread more

I used to do some side-word for her when she was with Urban Durham Realty. She's disappeared now…read more Went to Africa for health reasons, I think? Now in France, maybe? No Idea. Why is this still on Yelp? ...Joel sure loved those cardigans though, haha!

Working with Jessica was a great experience - the prospect of buying a home was intimidating for us…read moresince we were first-time home buyers, but Jessica was there the whole time to offer guidance and feedback.The whole process went along smoothly - we couldn't have imagined a better home buying situation. We knew immediately that we liked Jessica - she is a truly kind, honest person who listened to everything that we had to say and helped us to find a great home that we love. We are so grateful to Jessica for making everything a reality and whole-heatedly suggest that you work with her for all of your real estate needs.

Wendy has helped my husband and I to list and sell two homes in the past eight years. Our first…read morehome purchase in Chapel Hill was when we moved here from out of town, knowing very little about the area and real estate market here. Our second move was a few months ago, when we downsized. For both house sales she has listened carefully to our requests, has been diligent, respectful and professional. Wendy is a realtor who is personable and understanding, particularly during the challenging moments of real estate transactions. She has demonstrated a high level of professionalism, particularly during these moments- We highly recommend her, without hesitation. Lisa and Lee

Wendy is professional, experienced, knowledgeable, and nurturing. Her personalized insight and…read moreattention to individual personalities are unparalleled. Wendy is a tremendous resource, advocate, and communicator. She truly cares and has the experience to help. I strongly recommend her for all your real estate needs!

Jeff was an incredible agent. He is knowledgeable, personable, and very responsive. He helped us…read morenavigate a complex buying market with ease and helped us feel confident in our decisions. When we found our dream home, we felt like Jeff was the 4th member of our family and was as invested in the outcome as we were. We won our home and are moving in this weekend and we couldn't have done it without Jeff. I cannot recommend him enough. He is able to be direct, honest, and collaborative throughout the process.

I met Jeff at an open house that he did as a favor for another agent, and I am now the happy owner…read moreof that very home! He is knowledgeable, patient, honest, kind, and helpful; yes, he sounds like a boy scout, but he really is all of those things. Today he stopped by to pull out my refrigerator to make sure connections were set up properly! He was so good at explaining everything to us, from the laws in NC to the way things are "really" done, and all of the technical details were made easier. You could not have a better person on your side in the complex decision of buying (or selling) a home! Thank you Jeff!