Horrible complex to live at . Multiple maintenance issues since the beginning of my lease . The…read moremaintenance team has no clue on what they are doing , mark the maintenance lead will say on the portal that the issues were "complete " but in reality he doesn't come or just doesn't have the knowledge to fix the issues . Rest of the staff from the leasing office (Sandra Boykin and Jamilha ) will sweet talk you on becoming a resident but after being a resident they are not helpful , any issues you bring up to them they make you feel like you are bothering them and will get an attitude instead of being cordial and adddresing any issues during your lease . The complex is a very dirty , roaches e everywhere including in side the unit ( hallways , parking deck,, main entrance to the building , ) the events they have monthly are horrible, nothing but cheap stuff from the store and don't have enough for residents . Overall a horrible experience for the amount of money they charge each resident . If I could give this place a negative review below zero I would . I have had to stay proactive about my unit issues and waste my money and time fixing most of the issues . They have a lot of building code violations and health violations aswell . Be ware of this place and stay far away from it .

If your goal is to get a place for enough sleep, do not choose chapel hill north…read more I have been living here for years, and I'm happy that I will finally move next month. I have been troubled with noise issues during these years. 1) I first lived on the second floor. The window and the ceiling always produce noises of cracking. Despite that I have complained several times, no one treated me seriously until I left a one-star comment on Google Map. 2) I moved to the top floor later. Recently, they are replacing the roof. Every morning, I am woken up by the noise of someone walking on the cracking roof BEFORE 8 AM! I email the leasing office several times. They replied my first email and claimed that they would communicate with the vendor, but the noise did not stop. The other emails following up on this issue from me have been ignored. In addition to the two experiences I mentioned above, 3) The building if of poor quality. The ceiling leaks. There were several very noisy fans put in the corridor to dry the wall after it snowed this winter. 4) The do have roaches! 5) The gym is not maintained in time. It takes centuries for them to replace or repair equipments that do not work properly. 6) The apartment was not cleaned before I moved in! I found dead roaches in the room!! There are good things though. The maintenance team fixes things in the apartment quickly, and they always try to keep your place clean while doing their job. I also appreciate one of the ladies in the leasing office for signing my package when I was not able to come back home. However, overall, as a place where I pay to get enough sleep, chapel hill north is a poor choice.

The maintenance team is incredible, they respond quickly to every request I've put in and each…read morerepair fixed the issue the first time. Highly recommend!

I want everyone to know about how little Lori and MacKenzie care about the residents. I left a…read moregreen Yeti mug in the bathroom while visiting my Dad, who lives there. Lori found it and LEFT IT OUT in the lobby where anyone could take it. And sure enough, it was stolen. When I suggested that they set up a lost and found in a secure area, Mackenzie defended Lori's action. BEWARE of the Berkshire rental agents, they will gladly give away anything you leave behind!

Disappointing Experience at Cosgrove My time at Cosgrove was…read moreincredibly disappointing. The management conveniently added stricter rules after I moved in, even though they were much more relaxed beforehand. From the absurd rules to the repeated break-ins during my stay, it was one of the worst complexes I've ever lived in. They'll find any excuse to charge you extra fees, whether it's for cleaning or repairs on items that were already broken before you moved in.To make matters worse, there's a clear issue with racism within the community. If you're a person of color, be prepared for discrimination both from the management and other residents.Additionally, once I moved out, they displayed unprofessional behavior by ignoring my attempts to contact them until I persisted. This lack of communication was completely unacceptable.Overall, it was the worst experience I've ever had, and I wouldn't recommend this place to anyoe!

Cosgrove Hill has been so responsive since my move. It's refreshing to see a leasing office that's…read moreso willing to help out and create a place that really feels like a community. Highly recommend to anyone looking to move to the Chapel Hill area.

I've lived at The Morgan for a little over a year and consistently have great experiences with…read moremaintenance staff and front desk staff. It's been the easiest apartment living experience and when my lease came up for renewal, I was able to find an option that was similar in price to my current rate. The grounds are well kept and the amenities are great. Only slight con is the Amazon Hub Lockers go down sometimes - but that is out of the control of desk staff. When it does, there is consistent communication and updates from them.

Living here has a bunch of ups. But one of the reasons I won't be renewing my lease is the lawn…read morecare. They are out here, no joke, from 8am to 6pm Monday through Friday. You can't sleep in. They use loud machines that can be heard from miles away. Since April, it is practically an every day thing. I contacted management, and they were really nice. Stating they have 40 acres to maintain and it 'shouldn't be every week.' Last week was every day except Friday. This week they were only here a few hours Monday morning, no Tuesday, but here again Wednesday at 8am in the morning and as if now it's nearly 2. They did the lawn last week, so they are out here trimming and blowing the leaves. It's really excessive for no reason. I am a school teacher and would love to enjoy my morning coffee on my porch, but nope. Got loud machines ripping through all the time. If you want peace and quiet or god forbid you have a baby lord..

I have been living in this community since June as a temporary house. We've had problems with the…read moreair conditioner since June. The maintenance people have come out and replace the thermostat replaced the capacitor, and now they are working on replacing the condenser. Unfortunately, they came in and decided that the house was cool enough that I didn't need temporary air-conditioning. They failed to let me know about it. They made that decision universally without including me as the tenant which I thought was disrespectful and poor business decision-making. I of course, notified management, but it was after the fact since I wasn't aware that temporary air-conditioning/portable unit could have been offered to me for my comfort and safety. This is disheartening.

I know I've said this before, but I have to say it again. The property layout, location and beauty…read moreis amazing. The management team; and the maintenance team are professional, friendly, skilled and feel like family. The community is diverse in all ways and is super friendly. I love it here, and so does every neighbor I've met and talked to. I can't believe anybody would ever regret moving here.

Ms. Elizabeth was truly heaven sent throughout the entire process, from the months of communication…read moreand coordination before I even moved in to afterwards as well. She is such a kind soul with an amazing personality and truly outstanding customer service. I saw someone used the words "rare" and "invaluable" on another site review for her and boy did they nail it. Ms. Elizabeth genuinely cares and you don't get that with a lot of people. She is patient, helpful, and always willing to make sure things are taken care of. Having her really made a difference in us choosing this community as our home. I hope Ms. Elizabeth remains at this property because she brings light to others and is such a pleasure to work with. I am so grateful for all of her help and kindness. Thank you, Ms. Elizabeth, for being you! YOU'RE AWESOME!!

I just want to give a big THANK YOU to Allen for his quick response and excellent service! My smoke…read moredetector started beeping (which we all know can drive you crazy), and Allen had it fixed and the battery changed within 30 minutes of my request. He didn't have to act that fast, but that's just the kind of person he is--always on point, professional, and dependable. Allen truly deserves recognition for the hard work he consistently puts in. Speaking of recognition--I'd love to suggest that management consider creating a Yelp QR code for the property. Google only allows you to post one review, but Yelp lets you give credit where it's due more than once. That way, great team members like Allen can get the ongoing appreciation they deserve! Thank you again, Allen, for always showing up and handling things with such care and urgency!

Decent rent, reasonable amount of space, walking distance to downtown Carrboro, and a swimming…read morepool. That's why I lived in White Oak 2 different times during my 3 1/2 years in the Triangle. A good bet for your money while you get through school.

I chose this apartment because I absolutely loved the layout and the affordable price. I've live…read morehere for about 4 months and I'm very disappointed when it comes to the pest control. Not only is it included in our rent, I've submitted a work order at least 6 times for terminex and they've come multiple times. We are not dirty people. We take out the trash every night, don't have dirty dishes, etc. the amount of roaches and "water bugs" I've seen is absolutely insane. I got tired of waking up and seeing a new friend so I called the front office and they told me "don't worry! They don't bite!"...... not at all what I want to hear. We have had this issue for some time, so we have been overly cautious about opening doors, wiping everything down, anything you can think of. After month 3 we even bought our own roach traps. I understand it's getting hotter and we have trees on the property. I've lived in an older apartment before and I understand the occasional water bugs. This is not that.

(Reposted my own Google review here) I'll also address the…read moreother review at the end. I am about to move out to relocate after staying here through 3 years of law school, so figured I would leave a review after reviews helped me decide on a new apartment. Autumn Woods is a great place to live, and was perfect for me through grad school. It is peaceful, well-kept, clean, manicured, etc. The best part of the complex is the people. In the management team, La Shawn and Lisa are just the absolute best. They are friendly and attentive, and I have enjoyed their company occasionally when I stop by the office. I have never once experienced any bit of rudeness from anyone at Autumn Woods. The apartments themselves are not the latest greatest top notch of everything, but everything works and looks nice, and the maintenance team has been great to work with when things stop working. When the apartment over mine flooded and water came in through my roof while I was away for the summer, the maintenance team took care of the issue fairly quickly and Lisa kept me well-informed of their progress while I was away. I have especially enjoyed my balcony overlooking the wooded area at the back of the complex, it's a great place to find some peace and study amid fresh air. My only complaint (I have to say something to prove I wasn't bribed!) is that the trash fees amount to around $60/month, which includes valet trash and the cost of disposal itself. This is pretty steep compared to what I've seen in other communities. Other than that, I truly haven't had any issues. If you're looking in the area, come by and meet Lisa or La Shawn and take a quick tour. If you like what you see, I definitely recommend staying here. I decided on this place after Lisa was so kind and professional giving me a walk-in tour, assuming that this interaction (and Lisa!) reflected the culture here. I was not disappointed! I never had any issues with neighbors here, literally none. I also never saw any undergraduates, mostly professionals and some grad students, some families. I lived at the back of the complex facing Food Lion, and fairly close to it, but I've rarely been disturbed by noise from over there. Maybe I got used to it, but it certainly wasn't anything dramatic (and I'm also a light sleeper if that helps)! Again, I never had any issues at all with the management and staff. The maintenance folks are going around the apartments all the time, and at least some of the office folks are always in the office if I need them. Again, never an issue. My concerns were always taken care of quickly, no issues at all. Maybe I'm naive or something but I don't think the rent is overpriced for the area. Either way, compared to what I've seen of similar apartments, I'd stick with this one. I also never had any issues with noise from neighbors, including in the common areas. Since James's review, management has repainted and spruced up the exteriors of everything as well.

This property is definitely not worth!!! Everything in the unit was outdated. The unit had not even…read morebeen cleaned before I checked in! The appliances were dirty and stained and the faucet in the kitchen was broken. There were layers of dust on the furniture and floors and cobwebs throughout the unit. Also found multiple stains on the furniture as well. The appliances were dirty, as well as the kitchenware. There was a foul stench in the air that I couldn't seem to get rid of, no matter the amount of spray or air fresheners used. The linens and bedding were stained, tattered and torn. They had to be rewashed before use. The bathrooms were unkept as well with mold and mildew apparent in both bathrooms and shower curtain. Except for the front door, neither of the sliding doors locked. They along with the kitchen window were "secured" with wooden poles to prevent them from opening. There was an infestation of bugs/ants in the kitchen. The one TV provided for the whole 2 bedroom unit was no larger than a small computer screen that you can barely see, or hear. The internet and cable were sketchy at best and on the fritz all of the time. Constant interruptions and disruptions throughout the day. You'd be better suited staying somewhere else...anywhere else!!!

went for afternoon tea and it was amazing! pricey but worth the experience. we had a guest come…read moreunannounced and they were so accommodating about the red wearing number and even brought out extra treats for the confusion.