I almost left this review at the wrong shop because I kept thinking the name was Repair Stop, which is a different shop in the Santanita Mall. Anyways, I have around 10 to 15 iOS and Apple devices, and almost all of them have been serviced here at this nice mom and pop shop. The owner is sometimes present, and they offer reasonable pricing for fixing your digital devices. This five-star review is for a specific incident when I was getting my iPad fixed. The lady informed me that they didn't have the screen shield I wanted, but she said that if I purchased it, they would install it for me as a bonus. Eventually, I brought in the screen protectors, probably a few months later, though I'm not entirely sure if they remembered what they had promised. Nevertheless, they helped me apply the screen protectors to my iPads anyway. Despite it being a bonus, they took the time to do a meticulous job, especially since the screen was slightly scratched. It's always more challenging to apply a protector when the surface is already damaged, and I appreciate the fact that they spent the time to eliminate all the bubbles and didn't cut corners. Another amusing moment occurred when I entered the shop, and the owner asked if I was there to get the Gundam robots. Apparently, they had these limited-edition models on sale. I had no idea what he was talking about, so when I thought he said "condoms," I was shocked and embarrassed. Lol. The shop is conveniently located tucked in the side of a larger Asian Plaza, right next to the laundromat, which is nice because sometimes it only takes 15 minutes to half an hour to change batteries or fix minor cosmetic dents or replace screens for phones and iPads. Meanwhile, I can conveniently go to Ranch 99 to shop for groceries or have a quick brunch at tenren Tea Time. read more

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If you're in search of Gundams, this is it! Love this place!! And they also have claw machines. Yes!! read more

Repair Apple - Claw machines - Mobile Phone Repair Near Me - Arcadia, California

They managed to fix my device that three previous repair stores have not, which was great! However, service did take quite a while but they were easily reachable and communicated well. read more

Great service. Said it would be done in 30 min. And it was! I ended up paying $130 for OEM apple screen. Easy, quick, and friendly service. Would def recommend. Thanks!! read more

My iPhone sustained water damage so I did some research only and found that the likely culprit was a relatively inexpensive proximity sensor that lives near the earpiece, behind the screen. Repair Apple is the nearest phone repair store to me, so I paid them a visit. When I got there, the woman who was working the counter was not very friendly or welcoming, and she barred me from entering with my electric scooter and told me to leave it parked outside, and that it should be safe because there is a security guard at the adjacent store. Well, I don't think it's fair to expect a neighbor's security to watch over my scooter. Fine, if it's store policy that scooters cannot be allowed inside, I guess I can't really hold that against them. But I was not going to leave my ride unattended. So, I just proceeded to speak to her from outside the entrance. But the thing that really left me with a bad impression is, I explained the situation with my phone, and she said the problem is the motherboard. I told her I did some research and it may be the proximity sensor. She quickly shut me down and said no, it is the motherboard. I figured there is no changing her mind so I left and called up another repair shop nearby. That gentleman was extremely pleasant over the phone, and he offered to look at my phone if I stopped in and get me an answer within minutes. So I headed straight over. As it turns out, the issue was, in fact, the proximity sensor and not the motherboard. Total repair cost was $45. I don't think Repair Apple people know what they are doing and will not ever be returning here. read more

Don't hesitate and just come to Repair Apple (and ask for Russ!) Russ is an absolute pro, extremely helpful and kind. He helped me with multiple phone repair incidents and always offered me the best prices in the area. If you need phone repair services, this is the place to come. read more

Quick, easy, reasonably priced! Great service! Will be back when I inevitably break another phone lol... read more

Repair Apple - Mobile Phone Repair Near Me - Arcadia, California

Do yourself a favor and Stay away from this place! I came here to have my broken camera lens fixed and I left with it worse than it was. The lens is so blurry and doesn't focus when I called and let them know they said it's normal since it's an aftermarket piece they used Then shortly after my iPhone 13 pro max completely shut off and turned orange and other colors. Won't turn on and is unresponsive... They ruined my perfectly fine phone and now it's costing me so much to fix It! read more

The fastest service ever!!!! I live in Alhambra & have at least 2 phone repair shops near me. No one got back to me. Now this place got back to me right away!. I took my phone in the next day. Very professional, clean, & took all the Covid precautions to keep everyone safe! Very reasonable pricing! Has lots of cases to choose from. Plenty of parking. Thank you i know where I'll be going next time read more

Lady who was at the counter said the repair for my son's iPhone would take an hour. We left and came back before the hour was done and to our surprise the phone was repaired before the hour was up. Will definitely use this business again. read more

Wow, Lily helped fix my phone in 5 minutes vs. going to TMobile in the same plaza and experiencing no help whatsoever. I highly recommend coming here for any phone repair needs! Thank you, Lily! read more

They deserve 100 stars! We took our totally nonfunctioning iPhone in and Mr. Russ Rasooli fixed it perfectly. He also clearly explained what had happened. We had been traveling and had taken the iPhone to a shop in Las Vegas. The phone was working perfectly, however the screen had become raised. The Las Vegas repair shop damaged the phone, they spilled a liquid inside the camera lens, and by the time we reached Pasadena, the phone wouldn't even turn on. However, Mr. Rasooli's care and professional workmanship, as well as the speed and pricing, made our experience with RepairApple the best experience we've ever had with getting appliances repaired. We have only the highest praise possible for Mr. Rasooli and RepairApple! read more

I have been more than 10 years come to this repair whenever my phone cracked or has any other problems on my cell since my iphone 3GS , 4s , 6s plus and now xs max. I could say repair stop has the Best service, cheapest price with best quality. The technicians are very profesional. they diagnosed fast of my iphone xs max which didnt turn on even plugged in the charger whole night. And only within minutes the lady fixed it. What a superb, they always there and give the best service within minutes read more

Amazing service! I cannot express how amazing Russ was. Super nice and super speedy service. I broke my phone and needed an emergency repair. Russ took my phone right away and had it done in 10-15 minutes! I highly recommend you come to him for any of your device needs! A+++ read more

Excellent workmanship had my back glass and lcd replaced on my note 5. When I got my phone back it was so perfect like a new phone. I highly recommend this place. Staff are friendly and very professional. read more

On 3/26 I brought my iPhone XS in for screen replacement. The lady initially told me they are out of that screen but after calling her "boss" she was able to find a screen. After I left the store I noticed the screen will from time to time scroll to the top of any page I am in. I bought it back to the store and the lady said this "happens sometime" and replacement the screen for me on 4/11. The second screen dramatically killed my battery. I went from lasting all day to my phone dieing around 2pm with minimum usage. The screen was also hot all the time. Then on 4/13 I started to notice hairline lines showing up in the middle of my screen. Since I live very far I cannot go in to have them check it out right away and by the end of the week the lines became cracks. When I take it back to the store they refuse to replace the screen again. I will avoid this establishment at all cost! read more

They were AMAZING! I received quick responses to my inquiries and the phone was fixed in record time. Thank you!

Excellent price, I brought my phone in because I shattered the glass on my back camera and it was fixed in less than ten minutes. The guy was very nice and told me exactly what he was going to do to fix the problem. Hopefully I won't break anything else but if I do I will come here again. Thanks! read more

Last minute accommodation on a Sunday night. I got there 3 minutes after supposed closing time - 6PM. I misunderstood the schedule provided with the quote which says 6 - 8PM. I very much appreciated the immediate services provided despite the misunderstanding and miscommunication. Appreciate the assistance in replacing the cracked iPhone 6s+ screen with additional screen protector provided at no-charge. The helper, whom I thought was Lily, was amazing and tipped with much enthusiasm. I recommend RepairStop for anyone. read more

I found this spot on Yelp after leaving the Santa Anita mall. It drew me in due to good reviews and a check-in offer of 50% for an iPhone screen repair. I called on the way and was quoted one price claiming it was the best in the market, but then it went up when we got there to more expensive than what we found at multiple other mall spots. My wife just really wanted her phone repaired so we went ahead with it because he offered to throw in a screen protector. The repair was fast and looked to be good quality, but after Checking-in on Yelp and claiming the 50% repair offer, they would not honor it. The repair tech called Chad the owner, and he tried to claim it was expired, which it was not because there was no expiration date and the timer had just started on the app. The offer was active on Yelp and I did it right in front of the tech. I have the screen shots attached to show that it was good and should have been honored for my wife's iPhone 11 screen repair. After some time trying to get me to pay full price they offered a small discount back to what I was originally quoted over the phone. Came to about 21% off instead of 50%. Since my wife was getting upset we just accepted, paid, and left. They said the Yelp offer will be removed so hopefully no one else has to deal with what we went through. I understand a business owners need to make a profit, but this was a legitimate offer that drew me in (which is the purpose), and they failed to come through. read more

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My iPhone 11 screen was super destroyed and almost unusable because of the lcd. I took it into this place and they fixed it really fast and the screen is good quality. Highly recommend! read more

I went in for an OEM screen for an iphone xr and it was nicely repaired! quality is pretty nice too

They gave me a few options of screens to choose from when I went in to get my cracked screens replaced. They explained the pros and cons of getting each option. Finished everything in 10 mins and I'm happy with the final result. Very friendly staff as well. read more