Anthony Ryan showed up early in the appointment timing window. He was courteous, wiping his shoes…read morebefore coming in, made sure he had what he needed with him so he didn't have to go in and out of the house and was very quick to determine what was wrong with the dishwasher. He was honest about the cost and timing to get the parts needed and complete the repair. In the end it's my landlords decision to repair or replace the unit but, I appreciate him not trying to take advantage of the situation. He was also extremely kind and patient with my large dogs who wanted to know why a stranger was in their kitchen and were eager to help him. Hahaha. He was great and I appreciate how comfortable he made the situation- Honest Techs aren't always easy to find. Ryan/Absolute Appliance will be my first call anytime I need services.

I reached out on Oct 22 for a refrigerator door seal replacement after seeing good reviews and…read moreprovided the model and serial number. I was told the part would arrive in 3-5 business days, but after no updates, I followed up again on Nov 3-4 and was told the part had already arrived. An appointment was scheduled for Nov 6, but there was confusion about the service window, and when the technician arrived, it turned out the wrong part had been ordered despite providing them with my serial number prior. This caused another delay of several days. The correct part was finally installed on Nov 13. The installer, Justin, was very nice, professional, and clean. While the final repair was done well, I feel like my experience could've been better with the communication. Overall, I do still recommend this company.

Roman arrived on time and repaired my washer quickly. He's very professional, knowledgeable,…read morerespectful and kind. Such a pleasure to talk with him. I would use Five Star Appliance again!!

5 STARS is exactly what they are. They were responsive, prompt and friendly. Roman came out and…read moreexplained everything about the refrigerator and I understood. Thank you!

Turns out that my dryer wasn't the problem. There was a lot of lint buildup in the tube and inside…read morethe wall going to the roof. I'm glad Max relieved my nerves! Thank you

Would not know, ghosted me over a simple washer repair. Had to use a different company…read more He reached out but never got back to us, quite sure he is amazing, but we did not even get to use his service.

I cannot recommend Cold Flex Era enough. Our oven display went out the week before Christmas. I…read moremade an appointment and besides showing up on time (yes, this is Las Vegas), Viktor came on the SUNDAY before Christmas! He quickly diagnosed the problem and said he had the needed part in stock. What? Not a wait for weeks?! Viktor returned the next day, on time, and quickly installed a new board that was needed. I was back in cooking business right away. Viktor was incredibly professional, polite and very personable. While I initially thought his quote was high, he was competitive with other repair companies. It's the new normal and still cheaper than having the replace an appliance. I will use him, again, and I highly recommend. Thank you, Viktor and Happy New Year!

I do not recommend this business. I requested service from them to fix a Samsung dryer. They…read moreresponded quickly and the serviceman seemed knowledgeable, but the parts he sold me - an idler puller and belt - both failed within two days. The belt shredded, wrapped around the motor and almost burned it up. The pulley was of extremely poor quality and was replaced by a new technician. Since their work they do not respond to phone calls or emails. Please don't use these people.

They came out found the problem. Got the part and fixed the refrig. Reasonable priced, fast and…read morecompetent. Would use again.

Tried to get them to home to install dishwasher panel on GE dishwasher. Quote $149. Never showed up…read moreor contacted me, 4 hour window 8am-12noon. Then, called they said since I had the parts already, it would be $249 to install. I said erase my record, delete my account records, and never contact me again. This business is a ripoff. Do not trust anything they say.

Mixed experience, but it worked out…read more I was heading home to southeast AZ from a job in northwest NV when my wife tells me the dryer finally died--for real this time. After months of "surgery," it was time to send that 2016 Home Depot special to the big laundromat in the sky. Figured everything would be closed by the time I hit Phoenix, so I rolled the dice in Vegas. Fought traffic, made it to the Henderson store around 5:30, missed my aunt (who I recently learned works there) by minutes, but found the exact washer/dryer tower I'd been eyeing--and it was on sale. Score. Mike in the showroom was great--friendly, helpful, easy to work with. Turns out they had exactly one electric unit available at the Craig warehouse. Even better. Paid up, grabbed my free basket, and was told I could pick it up before 7. So I battled rush hour across town... only to arrive at 6:15 and find the place closed at 6, with a freshly taped sign saying so. Not ideal. That said, the warehouse team came through. I walked to another door with humans behind it and explained the situation--that I was just passing through and not coming back anytime soon--and they helped get me loaded up anyway. Got a "for future reference..." (fair enough), but I appreciated them making it happen. Overall: great showroom experience, solid customer service when it counted, and I got a good deal at the perfect time. A hiccup in communication, but a good ending--and a story to go with it.

This was my first stop in looking for a new refrigerator when my current refrigerator stopped…read moreworking this week. After seeing what they had to offer I went to three other stores looking for other options. At the end of my search I returned to RC Willey because I was told over the phone that they would price match a similar model I had found elsewhere. So after driving 25 minutes back to this location, and waiting in their store for over 10 minutes, I was informed that they would not price match because while I was waiting, they performed a few searches and they could not find that same model in stock elsewhere, and that is their policy. Ok, so why didn't you make those searches before I drove all the way back over to your store? I wasted time, gas and now I still do not have a refrigerator. Thanks for nothing. Do better. You have lost this customer. And I am posting here so other shoppers are forewarned. Or maybe other consumers will just avoid this store. In response to your comment, Customer S, it was the exact same model. What happened here is that your sales department lured me down to make their sale by telling me they would match the price when actually due to your staff being unable to locate the inventory while they had me wait in your store they denied the price match bc they said I wouldn't be able to purchase a refrigerator elsewhere. They could have done their research first but instead they wanted me at the store. Maybe they thought I would purchase the refrigerator anyways. But they wasted my time, my gas my money and gave me false hope.

I bought a stainless steel Whirlpool side by side refrigerator from Buy/Low Appliance and saved…read more$900. The delivery and setup was free. The delivery was prompt and I couldn't be happier.

Great service! Recently purchased a dryer and after about a month had the heater coil go out which…read morecaused the dyer to stop heating. Brought the unit in and they had it fixed, ready to go with in 30min. very satisfied

Kolby has been an excellent vendor to work with. He is extremely responsive, quick to return calls…read moreand messages, always punctual, and very thorough in his work. He takes the time to clearly explain the scope of any issue, what needs to be done, and the next steps needed. It's rare to find someone who is both reliable and detail-oriented (especially in Vegas), but Kolby absolutely is. He's professional, efficient, and consistently delivers quality work. I would highly recommend him to anyone needing appliance repair or service.

Kolby was professional, prompt, and an excellent communicator. He quickly diagnosed the LG…read morerefrigerator issue, drove across town for compressor, returned and repair the refrigerator all in one afternoon. Highly recommended!

I hired Fuze because of all the great reviews and I'm here to say I agree with all the 5-star…read morereviewers. Andre did a great job diagnosing and repairing my clothes dryer. He also took a look at my dishwasher, figured out the issue, and ordered the part it needs. For both jobs he called me over to explain what he found and actually showed me the problem, which I really appreciated. His prices were fair and transparent. Since he had the part on hand, he was able to fix the dryer the same day. The dishwasher needed a specific part, which he ordered, and will reach out to schedule once it comes in. Appliance repair can be very hit or miss, but I was really happy with the service I received and would absolutely recommend this company to others. Thank you!

I contacted Fuse based on Yelp reviews. Fuse was quick to respond and to send their tech, Andre…read more The initial visit went very well, and I was impressed by how efficient and meticulous Andre was. For context: I had two issues: (1) My GE dishwasher started leaking, damaging a good portion of the bamboo flooring around and in front of the unit, and (2) My newly installed Daikin mini split which stopped cooling/heating, just fanning air!. Fuse was in constant contact about appointments, and I was scheduled for the actual repair as soon as the parts came in. I give high praise to Andre. He works quietly and is very organized, clean, and tidy. And my dishwasher is back to its old glory. Their work is guaranteed, and they also give a military discount, YAY! Yelp reviews and recommendations are either a hit or a miss, and this time Yelp was right! Fuse is definitely a huge HIT! I highly recommend Andre and Fuse HVAC and Appliance Repair Las Vegas!

Amil was great! Awesome customer service friendly and affordable. Would highly recommend.read more

Diagnosed and fixed my washing machine. Great communication and good value. Highly recommendedread more