Doctor high Tower is the best chiropractor I've ever worked with. After 1 session, he was able to…read morereduce my extreme back pain by 80%. The amount of care and customer service he and his staff showcase is tremendous. He really cares about everyone who comes to his door, and will actually heal you rather than the typical chiropractors I've worked with who simply just want to overcharge you, and overbook you without much results. Highly highly recommend it.

Best natural, holistic treatments in NC!! Adjustments, tens,…read morelaser, acupuncture, neuroscience: they've got it all and always with smiles!!

I received Red Light Therapy for 24 sessions, i like the relaxation bed you lie on. Just like a…read moretanning bed, but without the UVA/B rays. Instead, the emitted lights are close to Infra-red, that goes directly into the cells. Cleans out toxins, makes your skin glow (not in the dark, ha ha). Gives you energy. At first, I didn't take the treatment seriously. Now I do. I love going. I'm 65 and haven't ever felt this good. The staff is very caring. You will love Lindsay and everyone out front. Cool waiting room, soothing sound of the ocean, and you can be in and out with just over 30 minutes of direct care. I'm losing weight and feeling great.

I first went to Active Chiropractic for therapeutic massage due to ongoing pain up and down the…read moreright side of my body. I saw Allie 3 times where she was kind and asked specific questions to help her give the best results. She took good care however it was not improving and I decided to book an appointment with the chiropractor Molly Hall. I booked in person for an appointment weeks away and added the time to my calendar on the spot. I received multiple emails. Some were reminders for the appointment and others were alerting me to fill out paperwork before the appointment. In the barrage of emails I only opened the one for paperwork because I knew I had the time booked on my calendar already. Around 12 noon on the day of the appointment, I finally finished my paperwork which notified of the cancellation fee. I wasn't worried because I booked in person and added it to my calendar. I got there 10 minutes early for my 3 pm appointment and was told that my appointment had been at 10am. Also, I had already been charged the $190 cancellation fee. I explained everything and Bridget, the receptionist , was sympathetic. She said she would talk to Dr Hall and see what we could work out. I called a couple days later to see how to move forward. Bridget explained that Dr Hall said I was sent a reminder email and missed the appointment. She continued with Dr Hall's response that she was in high demand and needed to get paid. I truly don't know how the mix up happened. It's possible the person I booked the appointment with inputted it wrong. I cannot comment specifically on Dr Hall's abilities as a chiropractor as I never got to meet her. However I believe I can speak toward her character as a human. She refused to acknowledge that there could be any fault on the part of the practice, she could not bend at all to nurture a relationship with a new patient that could need indefinite ongoing care and, very clearly, she needed to get paid. I personally won't be moving forward with any type of care from this practice.

I was to have 36 physical therapy visits. I have done 21/2…read more Today while getting treatment, one of the employees was coughing constantly very loudly. When I was moved closer to her for another treatment, I asked her to leave because her coughing was spreading germs all over the place. She made a sarcastic remark. I immediately left, went to the front desk and canceled the rest of my 36 appointments. A business that lets sick employees amongst its customers, many elderly, should be avoided. BTW, the treatments I received were great by the therapists.

I have worked with talented Physical Therapists with the aid of trained Therapy Dogs helping…read morepatients with certain needs. I have worked with a number of talented trainers. However, OPT on Ligon Mill Road in Wake Forest tops them all! Olivier and his staff were recommended to me through a home PT after a full knee replacement. Adding to this surgery were complications from Vertigo as well the right knee in the same shape as the pre surgery left knee was. My appts have been on time, positive mental attitudes from all staff members, along with just the most friendly professionals, and very knowledgable. Full knee replacements can take a lot of time, patience and work. Having such trained pros helping us to recover, heal and strengthen without overdoing it - makes all the difference! I know what I am going to be going into with another full knee replacement coming up, but with the care of OPT I am ready to schedule the next. Thank you all for the incredible first rate patient help you give all your clients!

For nearly five years, I lived with constant knee pain. I saw so many doctors and therapists, all…read moreof whom treated the knee directly, but nothing ever changed. Then I met Jon. He asked me to lie on my stomach and try a movement that seemed completely unrelated. I honestly thought he was mistaken -- but he wasn't. My knee pain was actually coming from my back, and once he treated it, the pain disappeared. I've since moved away, but while visiting family I went back to see him for hip pain that had been diagnosed elsewhere as hip impingement. Jon immediately focused on my back again, and within two sessions I'm already feeling real relief. He has a rare gift for identifying the true source of pain. I trust him more than any other PT I've worked with.

As a professional athlete I've had access to a lot of therapist but it wasn't until I came here…read morethat I started having hope and feeling better. The first session I made tremendous improvement, and every time after as well!

TERRIBLE BILLING PRACTICES!!!!…read more One of the first bills I received was shockingly high (It was the first bill we received after 7-8 months of services). I went through the line items and found that they billed me for a service that my son was not receiving. I reached out to the billing department and they acknowledged that there was a billing error and corrected the bill. We switched providers because they were unable to provide services at my son's school. Several months after discontinuing services we received a bill from them for several random dates of service from the past. We expressed our frustration with the delayed bill in September and thought that our account was settled then. To our astonishment, we just received another bill for services rendered 11 MONTHS AGO! My household receives bills from dozens of different providers. These bills arrive within ~30 days of services rendered with the only exception being Raleigh Therapy Services. When billing is delayed by so long it makes it difficult for personal accounting and creates stress and anxiety because amongst several recent medical bills, it is an unexpected expense. I had to spend the entire day yesterday combing through records from RTS and my insurance company to try to understand why I was receiving a claim 11 months after services were rendered and to try to understand if I would be receiving any future bills (which there are still 2 more claims that haven't been processed). I have worked as a health care provider billing insurance for medical services as well as my current position at a medical software billing company. I understand that insurance issues can be very frustrating and sometimes take several phone calls to resolve. The provider we switched to, K&M Therapeutics, billed for the same service (plus a new one) and we received bills monthly starting 30 days from service and they were billing the same insurance companies. It seems like they need to hire an adjudication claims specialist to have someone dedicated to trouble shooting these issues so that they can be resolved in a timely manner. My son really liked the therapists at RTS..... this is just a billing inefficiency issue leading to a poor customer experience. I believe it can be fixed if they want to put the effort into trying to.

Our son has worked with two therapists at Raleigh Therapy Services - one for speech and one for…read morewriting. Both of his therapists are wonderful. The therapists meet him at his school during regular school hours, which saves us a lot of hassle and time. Our son loves seeing his therapists. He has had such a positive experience. The improvement in his speech is remarkable, and he has gone from hating holding any writing instrument to drawing, coloring, and practicing letters and numbers. Amazing! We are so grateful for all Raleigh Therapy Services has done for our son.

Jess is absolutely awesome! BYoung was recommended to me by a chiropractor friend when I tore my…read morerotator cuff. My orthopedist was willing to refer me for PT, and I expected my recovery would take months. Instead of working on strength training first, Jess recommended range of motion treatment. In a few short weeks I was able to say goodbye to tackle the strength training on my own because she was so effective in restoring my complete range of motion. I highly recommend BYoung and Jess specifically. Ellen R

BYoung is the best! I've seen Jess at the Apex location for a couple different issues and I saw…read moreimprovement when I thought there was no hope. My chronic knee pain and tennis/golf elbow are so much better with her help!

Dr Alonso is my newest favorite doctor. I was referred to him by Durham VA community care for my…read moresleep apnea. My claustrophobia and recalls on CPAP is why I'm being treated via a mandible device for my sleep apnea. The process was relatively easy. He made cast of my upper and lower teeth. The impressions are then used in lab to construct my custom mouth piece that pushes my jaw forward to prevent my tongue obstructing my breathing and snoring. I was lucky my device came back within 3 weeks. His staff called me in for instructions they are very helpful and friendly. He explained how to adjust the device which has a tiny key that can push your jaw further out or inward. My device came in a nice dental case for storage and cleaning it is a snap. It gets brushed and cleaned as my own teeth then dry it store until bedtime. He also made me a retainer to wear in the mornings after removing my device. I practiced inserting device with Dr until I was confident. Now I wasn't sure id feel any relief or get any sleep with this but boy was I pleased. Dr had told me that I have a large tongue which is why I have obstructive sleep apnea. Id tried several over the counter sleep guards and tongue devices to no relief. My 1st night I was convinced omg it keeps me from grinding or locking my jaws so much when my mind is racing or can't sleep. It so helps my TMJ pain already the next morning I awoke feeling that I actually got gd rest and wasn't so tired. Dr Alonso and I discussed getting the approval to add Botox injections into my TMJ areas to help with pain as well. He also suggested trying Voltaren gel on my jaw at night which is helping. If you have sleep apnea and have insurance ask your Dr are you a candidate. Its something I wish I had years ago. After a few months I will have new sleep study while wearing device to check if its helping my sleep apnea while the monitoring is happening. BUENOS NOCHES!

I would not recommend Duke Innovative pain Therapies. I received acupuncture here for migraines. I…read more was told by Dr Park he could make me at least 50% better if not 100% The treatments were very expensive. Almost double the price of any acupuncturist in the area. He kept having me come back all the time not making me better until I finally put a stop to it. When one is in chronic pain you will do almost anything to get out of it. I feel like I was taken advantage of. I tried to complain to the practice manager about the exorbitant prices. I also talked to Duke patient advocacy about Dr Park's promises and the cost. For months I tried to get a phone call back from them. When I finally did they did nothing. This was a complete waste of money and to me very unprofessional. Again I felt very taken advantage of. I guess Duke thinks they can charge so much because they're Duke!

Everyone is so nice, and Jenn is great. She makes sure I put in work but keeps it conversational…read moreand helps me understand why we're doing what we're doing.

I started using Trinity two weeks ago to guide me in my rehabilitation for a total knee…read morereplacement. I have found these folks to be very friendly, accommodating when appointment times change, and professional. My therapist is Matt. He has a good amount of experience with rehabs like mine and his guidance has helped me make great progress in my journey back to normal. I will add, however, that my sessions with other physical therapists have been equally gratifying. The members of this team are well trained, well equipped, and super helpful. I recommend Trinity with 6 stars. I'm glad to have chosen them and the relationship I am building with them will carry me through this time of my rehabilitation.