I had back surgery in February with dr Idler! It was successful and this Doctor is awesome!read more

After one year of shoulder pain I contacted the office and was given a next day appointment with…read moreDr. Nelson. The check in process was fast and efficient. X rays were taken and the subsequent exam seemed through. I was given the stages we would progress through. I was treated like a valued client, the doctor was knowledgeable. Now to I wait to see if the first treatment was effective. Overall a positive experience.

I've been to many Dr offices over the past year taking care of my mom. The staff at Carolina spine…read morein cary are truly a breath of fresh air. Everyone is so nice, professional and friendly. The office is clean and modern. The doctor listened and is truly willing to try to help.

I Left With a Punctured Lung and Little Accountability... Please read before you seek care there…read more I underwent what I believed were routine trigger point injections, and what followed was one of the most frightening medical experiences of my life. Immediately after the procedure, I developed symptoms that ultimately led to the diagnosis of a punctured lung (pneumothorax). I required emergency treatment, hospitalization, and placement of a chest tube. I experienced significant pain, difficulty taking deep breaths, missed work, and weeks of recovery from an injury that never should have occurred during what was presented as a relatively straightforward procedure. What has been equally disappointing is how the practice handled the situation afterward. Rather than accepting meaningful responsibility or attempting to make things right, I received what amounted to an apology accompanied by statements that the procedure was performed within the standard of care. Their position was essentially that complications can happen, and therefore no further action was warranted. In my case, I was never informed that a punctured lung was a risk of the trigger point injections I received. Had I understood that risk, I would have asked additional questions before consenting. Patients deserve informed consent that is specific to the procedure actually being performed. While the practice stated they reviewed my case and even identified opportunities to improve their documentation and procedural processes, those acknowledgments have done nothing to address the physical pain, emotional distress, lost income, and disruption this complication caused. Mistakes and complications can occur in medicine. What defines a practice is how it responds when they do. I expected accountability, transparency, and a sincere effort to resolve the situation fairly. Instead, I was left feeling that protecting the practice was more important than caring for the patient who was harmed. I hope future patients never experience what I did, and I hope the practice follows through on whatever changes they identified during their internal review. My experience, however, left me deeply disappointed and without confidence that patients are truly supported when serious complications occur.

I had a great experience at EmergeOrtho Apex. The front desk staff was friendly, welcoming, and…read morevery helpful throughout the entire check-in process. The clinical staff was equally friendly and took the time to provide clear, informative explanations about my care and treatment. Everyone was professional, knowledgeable, and made me feel comfortable during my visit. I highly recommend EmergeOrtho Apex for their exceptional customer service and patient care.

Extremely disappointed with the administrative communication at the Apex office. A doctor ordered…read morean MRI for me, but despite multiple phone calls, Emerge never actually submitted the prior authorization to my insurance company. I am living in severe, continuous shoulder pain and cannot get sleep, yet my urgent medical requests are being completely neglected. Patients shouldn't have to chase down an office just to get standard authorization filed. I hope you have a great night sleep tonight, with my shoulder I won't. If you read this you should be ashamed of the level of care or maybe better stated - thanks for the "uncare".

Used several types of care here and have had mixed results…read more Facilities are clean and new. Equipment is satisfactory. Team members are mostly excellent. Online Patient Portal is satisfactory.

Insurance confusion. Attempted to make appointment per my PCP but was told I was out of network…read more Called my insurance case-manager who said I AM in network. Took a week to get it worked out. Not sure if I want to be seen here.

Spinal pain clinic Was kept waiting months before had an…read moreMRI. TERRIBLE PAIN RUNYON Tried one procedure that didn't work said there was nothing else he could do for me gave me opiates Jude carr PA. Saw him briefly after Dr Runyon left more opiates and ordered a MRI up until then they didn't know what was wrong with me! I went to Drl Liu. I had researched online and found lots of other procedures I asked her if I could get an epidural and got one right away only got real results from her Take away: Don't wait in pain so long change doctors I had my spinal fusion procedure in August and found Dr Liu in January I had almost given up I asked her to do a procedure that I had found online an epidural and she did it right away and I'm waiting for it to kick in after months of extreme pain. I didn't have any pain before the surgery surgeon was doctor Crutcher If you're not getting results search online that's how I found the epidural Jude Carr just kind of brushed it off. Dr Liu was outstanding she gave me my epidural immediately Be your own advocate!

Dr. Schweitzer and Dr. Brown walk on water! They are the best! My mom's ankle was literally…read moreattached to her leg by one tiny bone and Dr. Schweitzer did a FABULOUS job. Just amazing. He encouraged me to call him at any time if I had questions. He actually returned a call while on a break during a lecture he was giving in San Diego!!!!!!! I felt horrible bcs I had a stupid little question but he reassured me it was fine. I love this guy. Dr. Chris Brown - I and my mother concur with his out of state patients who were in the waiting room - he is a miracle worker. He literally changes your life from one of misery and depression to one that is mobile, active, joyous and forward thinking. If you ask 10 MD's who they would send their parent to for spinal issues, they would all say Chris Brown. Karen weaver

Got a phone message today BEFORE MY APPOINTMENT that Flexogenix doesn't take…read more BCBS OF SC insurance! So Disappointed! They say they take the majority of insurance! Guess Not!

I heard about Flexogenics from a Co-worker who was very happy with his treatment…read more I made an Appt and got in pretty fast. last thurs I had my 1st shot in both my Knees, I dident notice any difference until 2 days later, So for the last 2 days my knees have hurt less, its been months since they felt this good, I go back today for my 2nd shot of 5 shots, I am really hoping this will give me my old knees back so I can restart exercising again, so Fat so Good, plus my Ins paid for it all

Dr. DiGiulio operated on my shoulder in January 2022. I needed rotator cuff repair & they had to…read morerepair other areas once he got in there. He took time to explain the procedure to me before & after the surgery. He did a great job. I am out of pain! My son recommended Dr. D because he operated on his shoulder 8 years ago. Great choice. Highly recommend to anyone with shoulder issues! Dr. D has an impressive educational background

From the owner: Dr. DiGiulio is a board-certified Orthopaedic Surgeon with subspecialty in Sports Medicine,…read morespecializing in knee and shoulder arthroscopy for teens and adults.

Everything at Emerge Ortho is first class. Dr. Gilbert is an outstanding caring, empathetic, good…read morelistener, demand for high quality and safety, first class hip and knee orthopedic surgeon. He is my angel, saviour, and model medical professional. The staff from front desk to checkout were friendly, well trained and professional. I had two hip replacements by Dr. Gilbert that significantly improved my quality of life and eliminated my severe pain.

From the owner: A board-certified and fellowship-trained orthopedic surgeon, Dr. Brett Gilbert specializes in…read moreminimally invasive and muscle-sparing hip and knee replacements, and a wide range of treatment options for hip and knee arthritis.