RUI was wonderful to work with - DJ, Frank and Isi helped us navigate a difficult insurance…read morerebuild and was available via phone/text/email whenever we needed them. The work they did was exactly what we wanted, and they went above and beyond in the work they did, and helping us navigate with our insurance claim. From framing / putting up a wall, laying flooring, complicated floor joist repairs to patching and painting drywall the team went above and beyond our expectations. If you need quality work done by a dependable and fast crew, look no further and give RUI a call!

Run from this company. They should change their name to Mistakes Unlimited. Their lead carpenter is…read morefunctionally incompetent! They are lead by peers with bad intentions. The consequences of their work is permanent.

I am a Realtor and have used Brad at First Restoration many times. When I call him to assess a…read moresituation he shows up and gets going. Does what he says at the price he quoted! He is a valuable partner to my business. I would not hesitate to call!

If I could give 10 stars I would! Excellent, expedient and no price gouging!!! Gutters were not…read moreonly cleaned, all debris was removed from my roof! I advise this company to anyone!

No response to phone calls or texts buisness address is a mail box pack an mail never said what he…read morewas going to do when he said he sent in claim supplements been trying for over 45 days to have someone atleast contact us this company is just another scam artists with a poor quality rating angi list and yelp should delete them as a reputable contractor

Bradley Hanneman, the manager was out within minutes. Reassured me in the category 5 flood that he…read morewas going to fix everything for me. Within days he had everything, removed, power washed, safe and dry. They even helped with the proper words for insurance would help us get the most payout. I appreciate his and his company's fine work. Choose the best to help fix the mess.

This company has been truly miserable to work with. We hired them for remediation when our basement…read moreflooded, and that part went very well. The remediation professionals were quick, helpful, and knowledgeable. Because of this positive first impression, we decided to continue working with them to rebuild our basement (new floors, dry wall, etc.). Every step of the process since then has been like pulling teeth. The lead contractor is completely absent, he doesn't return calls for over a week at a time and the only reason we ever hear from him is when we call the main company line and they prod him to return our calls. We go a weeks at a time between steps forward. We've never been given a timeline or any sense of how long this will continue. It's been 3 MONTHS since our basement flooded. The remediation took less than a week, but we're still waiting to make ANY progress with the rebuild team. I would never recommend this company to anyone for rebuild services. They have been unhelpful, unprofessional, and overall a huge disappointment. Edit for more context: In all honestly, I originally typed out this review ever a year ago. I didn't submit it to yelp because I worried I was too close to the experience to fairly rate the services. After a year of reflection, I stand by my words above. I strongly recommend avoiding this company for any rebuild services.

Due to extremely cold weather recently, our pipes froze and one burst. We were told by our…read moreinsurance agent that it would be a week or two before a mitigation service was available. After sixteen days of waiting and calling adjuster and cleaning company, we still had no date as to when we would get help. I finally called Puroclean and the owner came that day to assess the damage. He was very knowledgeable and helpful. We really appreciated his promptness and expertise.

To start, they're overrated, in my opinion. What started as promising ended poorly. I heard all the…read moreright things so we went with them. Turns out it was a mistake. I felt I was being belittled for not spending our money on a private adjuster and it didn't get better. It appeared to me as though I was to continue a fight with our insurance carrier to increase the profit for MCH. We were told we were being taken advantage of by the carrier. That's not their call to make. It was our decision and we had a difficult time keeping them within what we decided to accept. It is our home after all. We have the final input. They still wanted more. After countless emails and texts with the owner I was finally able to talk to a person and settle on the scope of work. You see, the owner refused to talk to me. Isn't that his job? We had a pre-construction meeting where our project manager wasn't sure how things would be done. He had to talk to someone else. Shouldn't a PM know the best way to proceed? Shouldn't you know what you're managing? After scheduling the work they arrived with a subcontractor. I was lead to believe they self-preformed the work. I was mislead. Not only was some of the material the wrong size it was also the wrong color and texture so it didn't match existing materials. They were "Sorry I caught it before they did". Really? What if I didn't notice it? Excuses were made and our aggravation grew. Plus we had to clean up after they left debris in the yard and unnecessarily blocked the garage! They were supplied a complete materials list from original siding construction. They knew exactly what to supply and failed miserably. Then, they decided to change to scope of work without consulting us. Again, really? There was no on-site supervision of their subs. I feel that some of the work was questionable at best. The roofing sub was ok but they were instructed to change that scope as well. I again brought it to their attention and the owner argued, via email it wasn't in the scope. After being proven wrong he blamed his office. I guess he's never heard "The buck stops here". MCH would not supply a warranty for the work they were paid to do. They gave us a manufacturer warranty for the material and made the roofing subcontractor had to supply a workmanship warranty. Our agreement was with MCH, not a subcontractor. If you build a home and have an issue, you go to your builder, not their subs. That's how the process is supposed to work. I felt MCH was simply removing any responsibility from themselves for the work they were paid to do, or oversee in this case. Then our PM was unavailable and I was told had no one to fill in. Not even a job foreman we didn't know existed until we decided to part ways with MCH. The foreman only existed to be a witness during a final roof inspection. My opinion. If we had a foreman the entire time, why wasn't he there to fill in for the PM or supervise the subs? At this point there was much more to be completed. Our entire project was sent into a tail spin and we were left hanging due to their total mismanagement and lack of communication. Imagine having to take over to get your home back together after an albeit minor tornado. It was a bit overwhelming. They were paid, at a premium price for what was completed even though it didn't follow the original scope of work. We felt we were in a legal battle with someone who claimed to be looking out for us. Everything they did was written and designed to protect their company and in the end we felt like the enemy. They even tried to prevent us from reviewing them. We were forced to consult our attorney. Never in our wildest imagination did we think this is how it would end up. I would imagine they have had satisfied customers but we certainly are not one of them. None of this review is intended to discredit or disparage, it is simply an honest summary of what we as homeowners had to endure. To say the least, anyone else would have been angry and frustrated too. I'm sure there will be a rebuttal to this review probably placing the blame on us but that's what happens when a company looks out for itself over their customers. Again, my opinion. We're not, as former customers of MCH telling you not to use them. All we are saying is do plenty of research, understand why they are no negative reviews and be careful what you wish for. You just might get it.

MCH has been awesome to work with. I've used them repeatedly over the years for projects both…read morelarge and small, from insurance repairs to new projects. They always deliver quality results.

Certified Restoration is a small business that does home floods and put back. I had the worst…read moreexperience with them. Mr. Picard, who was doing the put back was the most unprofessional person I've had to deal with. We have a home about 40 miles east of Lee's Summit. Our home had some flood damage from heavy rains. We were calling flood companies in the middle of the night and finally got a hold of one. Certified restoration came out two days later to remove the water and cutaway the drywall and pull the carpet up. * Just mentioning we love out of town so we asked Jamie to keep us updated with everything*. She was awesome we received phone calls every other day she was giving us a breakdown and telling us where we could save money on the water mitigation. After that was finished we were out in contact with Mr. Picard. Mr. Picard from the start was lazy, we explained to him our situation and asked that we be updated every step of the was. The house is a rental property, and we weren't there to make sure the work is being done professionally and promptly. We had to contact Picard 5 times to even get a start date out of him. Then when he did he never fully had a straight answer as to why it was taking so long for our put back to start. I was told that he had several other jobs. Now, this is after two and a half months of already waiting. I would text him and ask when the next time you're foingnkit to the house. He never had an answer. He would never give me a straight answer and it he did it was always after the fact the I had to text him. This went of for months, I would text him again and ask when are you going back out to the house? Them he'd realomd with "oh yeah my guys are going out there tomorrow." I would then ask please update me when they're finished. He wouldn't my tenet would have to call me and let ms know. It got so bad that I had to call Clint his boss. The first time I called Clint and complained about Picard. He patched me through to Picard. I didn't wasn't to be patched through to Picard but I rolled with it. Thinking things would change. Things didn't change so after another month of playing phone tag and just simply asking to be kept in the loop. I was getting nothing. So I called Clint again. This time Clint stepped in and got a little more involved. The updates we coming but they were still horrible at best. Then comes the S***** workmanship. My tenet text and said they came out and that the dry wall looked like S***. Now my tenet doesn't do frame or drywall so if she knows it looks bad then it's bad. She sent the pics and it was something a three year old could have done better. I complained and they sent them back out. The second time they came back Out it was redone it still looked like s***. The third time after Clint called Picard did it look decent. The framing around a door was loss poor and other little things that a legitimate company would have not let slide. So after all this I called Clint and asked if there was a way they we could get some sort of discount. He said "with COVID and prices being hi for material, he could could do $150 off of a $10k job. I almost feel out of my chair. I told Clint that I wasn't happy that this job took 3 months longer that it should have. I wasn't happy with the quality of work Md I wasn't happy with Picard. I told him that the communication piece was horrible and that Jamie was amazing. LISTEN TO THIS HE LITERALLY SAID "It's because women are better communicators." I almost wrecked my car. I said a a man I'm a great communicator. It's not that hard in today's works to text updates and let people know what's going on. Actually we both agreed it literally easier. It was a sexist comment and an excuse from a boss to cover the sorry A$$ of his lazy put guy. I asked him if he we're to give the situation a grade that the grade he gives me I would give that grade to the insurance company when they followed up. He never gave me one because he knows the quality and over performance was s***. Using the excuse that your a small business is no excuse. Maybe better leadership and management from the top down would go a long way. If you can't handle the volume of work then don't take jobs you can't finish.

So grateful for Clint! Our dishwasher flooded the kitchen and he came out quickly to test moisture…read morelevels in our hardwoods. He was very professional, honest and explained everything very well and patiently answered all my questions. Luckily the water damage was not significant this time, but he's the one we'll call if we have problems again in the future!

After discovering significant water damage in our sunroom, our insurance company recommended Mr…read more Cleanz LLC in Blue Springs, Missouri. What initially appeared to be a minor issue turned out to be extensive damage caused by water intrusion around the roofline and chimney. Ultimately, the entire sunroom had to be demolished and rebuilt from the ground up. From the beginning, the team at Mr. Cleanz treated our home with care and professionalism. They worked directly with our insurance company, coordinated the necessary trades, and guided us through a project that was much larger than anyone originally anticipated. A project of this size naturally involved many moving parts, including demolition, structural repairs, roofing, windows, flooring, electrical work, insulation, drywall, painting, and finish carpentry. Throughout the process, the staff at Mr. Cleanz remained friendly, courteous, and committed to making sure the project was completed correctly. The finished sunroom exceeded our expectations. The craftsmanship is excellent, the room is beautiful, and it's hard to believe it's the same space after seeing the extensive water damage that had occurred. Looking back at the before-and-after photos really highlights how much work went into restoring our home. What I appreciated most was that Mr. Cleanz stood behind their work and stayed committed to seeing the project through. They worked with our insurance company throughout the process, coordinated numerous subcontractors, and made sure the final product met a high standard of quality. Home restoration projects can be stressful, especially when hidden damage is uncovered, but having a contractor who genuinely cares about restoring your home makes all the difference. I truly appreciate the effort their team invested in bringing our sunroom back to life. If you're looking for a restoration contractor for water damage, reconstruction, or insurance repairs, I would absolutely recommend Mr. Cleanz LLC. Our family is enjoying our beautiful new sunroom, and we're grateful for the work they did to restore our home. Thank you to everyone at Mr. Cleanz for helping turn a difficult situation into a beautiful finished product.

This company was extremely slow to stand communication was not good even after insurance had…read moreapproved the job. Once Orlando was put in charge things improved and the work was done well.