I was charged over $1600. for an asbestos test that I did not order. They claimed that I approved…read morethe testing in the contract that I signed. Per the contract that I signed, it states that I authorized them to "perform repairs as indicated on their estimate due to my loss of 6/7/25". That amount was $551.71 which was paid in full. They have sent the asbestos bill to a collection agency because I refused to pay because I did not order the test. I requested proof that I ordered the test and I have yet to see that proof. They stated they will put a lien on my property that would include interest and fees. I will file a claim with small claims court to rectify this situation. I am 82, live on social security and will fight this charge. If they have done this to me, how many other victims have they taken advantage of, especially during a time of personal crisis? To be continued.

These guys only want to work with insurance companies so they can rack up what will be covered. My…read moremom had a toilet from the first floor leak into her finished basement. It had been installed by Home Depot's contractor, so HD is going to reimburse my mom for whatever needs to be repaired. A Service Master guy came out to her place and told her all of the great things they would get Home Depot to pay for. My mom just needs the damage repaired. They came out 10 days ago and still haven't even sent the quote to her. They must have realized they don't want the small job that they can't rip off the homeowners insurance with. Save yourself the trouble if you're paying out of pocket, because that's not the type of business they're after.

Ben Fetzer provided quality mold remediation. He was very professional pleasant. I would recommend…read morehis company, Fresh Start.

From the owner: FreshStart is a restoration company that provide water damage restoration, mold removal & mold…read moretesting services throughout the Kansas City metro area. We are a locally owned and operated with an emphasis on customer satisfaction. We have been in business since 2008 and have certifications from the IICRC & NORMI.

I cannot sing the praises enough for R& J Services. Ronald is one of the most pleasant businessmen…read moreI have ever worked with. He and his team helped us with our rehab projects. We have worked with countless contractors and Ronald by far was the best communicator. He was transparent and very clean and meticulous with his work. For once I did not feel as though I had to babysit. I knew he not only was taking care of our properties but was Efficient and on time! His pricing is fair and we will definitely be working with them for future projects. Thank you R& J Services for your professionalism in this industry. It is refreshing.

From the owner: We are a full-service, licensed, insured and certified restoration and cleaning company delivering…read morereliable Water, Mold, Fire and Biohazard remediation services 24 hours a day, 7 days a week. Our IICRC-certified technicians will quickly inspect and evaluate any damage and provide a detailed and itemized no-obligation estimate. If necessary, we work with all insurance carriers so you don’t have to, plus, we offer financing options for claims not covered.

Mister Green does AMAZING work. He's very prompt, great communication throughout the process and…read morevery reasonably priced. The service he provided when my ceiling pipe busted was unmatched. So glad I called. Will definitely use him in the future. Thanks Mister Green.

Zero Stars... After a major rain storm in the area, we woke…read moreup to our basement flooded. We called ServPro and they said they would be right out. It took several hours but one employee showed up late that evening. He explained that he could have a crew come out over night to start the cleanup. To keep from being charged "off hour" fees, I told him to hold off until the morning and he said they would be out at 8am. We asked for an estimate of how much the cleanup would cost. He stated it would be between $2000-$5000. I asked if he could be more precise. He said it was hard to say, but he estimated that it would be closer to the $2000 level. Workers didn't show up until around 5pm the next 2 days even after giving an 8am estimated start time. We asked 2 or 3 more times for an estimate on the cost. Each time, they repeated the $2000-$5000 range, but closer to the $2000. We called, and the office workers explained that the crew chief would be better to estimate it. After the 2 days of cleanup, they left their machines for a few more days and stopped by once a day to check their meters. I asked for the total bill and they still didn't know. I called 2 or 3 more times and was told they were still "working on" the bill. After 2 weeks, we received a bill of over $12,000. The bill and 330 pages of supporting documents arrived in an email. It took them more time to create the bill than they spent working in my house. How can that be?!?! How can they be that far off in their estimate? When I called and spoke to the management, they said I should have asked for an estimate first. We did. He said we shouldn't have asked the workers for an estimate. How were we to know that? If you send an employee out to my house, he is your representative. Unless he says otherwise, he is authorized to give estimates. ServPro manager says they won't change the bill.

JJ,Nathaniel, Joeivys and Chavaris provided excellent service for animal damage on our home in…read moreRockville

Bob with Renew is a liar and just a yes man for the insurance company. He lied to me about why ha…read morecame to my house. Said he was here to do an estimate but was sent by the insurance company to help them deny my claim. He told me that my damage should be covered then told the insurance company something else. Do not trust him or this company.​

From the owner: At Renew Restoration, we're restoration experts who are committed to building trust with the local…read morecommunity by providing high-quality work. We offer restoration services for fire, water, flood, and storm damage. We also specialize in roof replacements and mold remediation. Our experienced crew is available around the clock to offer their support whenever emergencies arise. Our end-to-end client experience includes seamless communication, on-site organization, budgeting, and staffing. Contact us anytime to schedule an appointment.

I had used Renew to handle the water cleanup after my washing machine flooded. They arrived 1 hour…read moreafter I called and calmed my worries..(it was a brand new house!). They got it cleaned up and even coordinated the people who replaced the carpet. I remembered they did everything so the next year I had hail damage and they fixed that too. Quick turnaround and worked with my insurance. I didn't have to do anything.

From the owner: Renew Restoration provides water damage restoration, fire damage restoration, storm damage…read morerestoration, mold remediation, roofing replacement, and general contracting to the Lee's Summit, MO area.

After 1 year I still do not have a valid bill from them…read more They keep charging for things they did not do and then multiple charges for flooring in our bedroom. Carpet, Oak #1 and Oak #2. This goes on and on. They could not even total up their own line items correctly. I do not know if all Paul Davis franchises work this way or not. The corporate office has not been helpful. The Owner of this business needs a lesson in accounting. Check their bills for every line item, and make sure they did it. Make sure there are not duplicates between the base invoice and any change orders. Make sure they do not try and collect the O&P on the items that were not done. Jeff it has been over a week and I have not heard anything from Ken or Will. I would like to get a response so that I know something is going on.

Beware!!! Slow and unprofessional…read more Had subcontractors knocking on my door after job was finally complete demanding payment that Paul Davis Restoration was already paid for! Shoddy work! Beware!!!